Interior detail

Reviews of Hotel Bosnali - Special Class

3.5 out of 5
Hotel Bosnali - Special Class
Kayalibag Mah Seyhan Cad No:29, Taskopru Civari, Adana, Adana

Reviews

9.8

Exceptional

Rating 10 - Excellent. 14 out of 16 reviews" "
Rating 8 - Good. 2 out of 16 reviews" "
Rating 6 - Okay. 0 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was quiet despite the hotel being on a main road, and hotel parking was convenient. Main positive was their restaurant and bar on the rooftop and the staff members, who were fun and some spoke perfect English.
Stayed 1 night in May 2024
Response from Hotel Manager on 7 May 2024
Hello Dear Katherine,Thank you for your review. I hope we will help for your other trips. Regards

10/10 Excellent

john, albuquerque

Travelled with family
Great staff, food and views
Stayed 1 night in Oct 2023
Response from Hotel Bosnalı on 28 Oct 2023
Thank you for taking the time to share your feedback and for your kind words. We are delighted to hear that you had a wonderful experience during your stay at Hotel Bosnalı.Our team takes great pride in providing excellent service, and we're thrilled to know that you found our staff accommodating. The views and food are indeed some of the highlights of our hotel, and we're pleased that they added to the enjoyment of your visit.Your positive feedback motivates us to continue delivering exceptional hospitality. We look forward to welcoming you back for another fantastic stay in the future.Best regards,

10/10 Excellent

CEM

Stayed 2 nights in Sep 2023
Response from Hotel Bosnalı on 6 Oct 2023
We're honored by your 5-star rating and deeply grateful for your trust in us.If you find a moment, we'd love to hear what made your stay memorable. Your insights are our roadmap to excellence.We look forward to welcoming you back to a sanctuary where history meets modernity, and every stay is a journey worth remembering.Warm regards,

10/10 Excellent

FIONA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Adana
Fantastic hotel
Stayed 1 night in Sep 2023
Response from Hotel Bosnalı on 29 Sept 2023
We are elated to hear that your experience at Hotel Bosnalı was nothing short of "fantastic." Your generous five-star review is not just a badge of honor for us; it's a reflection of the values and philosophy that fuel our commitment to excellence.Hotel Bosnalı is more than just a place to stay; it's a manifestation of a vision that believes in the blend of history and modernity, strength and elegance. Your positive feedback tells us that we are succeeding in creating an experience that resonates with our guests on a deeper level.We look forward to welcoming you back, and rest assured, we will continue to strive for the excellence that you so graciously acknowledged.Warm regards,

10/10 Excellent

Joseph

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place and the staff is very kind, helpful and friendly. The only issue is that the AC in the room I booked wasn’t working, they tried to fix it and then they were kind enough to move me to another room. The only issue is that the new room I got moved to was smaller and cheaper than the price for the bigger room.
Stayed 2 nights in Sep 2023
Response from Hotel Bosnalı on 27 Sept 2023
Thank you for taking the time to share your experience at Hotel Bosnalı. We are delighted to hear that you enjoyed your stay and found our staff to be kind, helpful, and friendly. Your words serve as a testament to the values we hold dear—providing an environment that is both welcoming and attentive to our guests' needs.We appreciate your candid feedback regarding the air conditioning issue you encountered. I want to personally apologize for the inconvenience this caused. While we were able to move you to another room, I understand that it did not fully meet your expectations in terms of size and value. Your experience has prompted us to revisit our protocols for such situations, ensuring that future guests do not face similar issues.As a token of our commitment to excellence, we would like to offer you a complimentary upgrade to one of our premium rooms on your next visit. We are confident that it will meet the high standards you expect and deserve.Thank you once again for your valuable feedback. We look forward to the opportunity to serve you again, exceeding your expectations in every way.Warm regards,

10/10 Excellent

asli

Stayed 3 nights in Jan 2024

10/10 Excellent

Nesri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

merve

Stayed 1 night in Nov 2023
Response from Hotel Bosnalı on 7 Nov 2023
We would like to extend our heartfelt thanks for choosing Hotel Bosnalı for your stay in Adana and for taking the time to share your valuable feedback.We are delighted to know that we were able to meet your expectations in many aspects of your experience with us. Your satisfaction is our highest reward, and it encourages us to uphold our commitment to excellence.We also recognize that there is always room for improvement, and we are eager to learn how we can make your next stay even more enjoyable. If you have any specific suggestions or insights that could help us enhance our service, we would be grateful to hear from you.Thank you once again for your support. We look forward to the opportunity of welcoming you back to Hotel Bosnalı, where the fusion of history and modernity creates not just a stay, but an experience to remember.Warm regards,

10/10 Excellent

Yakup Zühtü

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Adeta müze gibi inanılmaz bir tarihin içinde kaldık. Tamamen farklı bir zamanda yaşamış gibi hissettik. Başta otel müdürü Alper Bey olmak üzere tüm çalışanların yalnız misafirlere değil aynı zamanda kendilerine karşı kibarlığı bizi fazlası ile mutlu etti. Atamızın da bu konağı ziyaret etmesi açıkçası farklı duygular yaşamımızı sağladı. Her şey için teşekkürler.
Stayed 1 night in Sep 2023
Response from Hotel Bosnalı on 28 Sept 2023
SayınYakup BeyGerçekten etkileyici yorumunuz için teşekkür ederim. Sizleri Hotel Bosnalı'da ağırlamış olmaktan büyük mutluluk duyuyoruz. Ekibimiz ve ben, misafirlerimize sadece bir konaklama değil, aynı zamanda unutulmaz bir deneyim sunmayı hedefliyoruz. Sizin gibi değerli misafirlerimizin olumlu geri dönüşleri, bu hedefe ulaşmamız için bize ilham kaynağı oluyor.Umarım en kısa zamanda sizi tekrar ağırlama fırsatı buluruz. Kapımız her zaman sizlere açık.Saygılarımla,

10/10 Excellent

Kevser

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muazzam bir yer
Otel tamamen yenilenmiş ve muhteşem dekorasyona sahip. Erkek arkadaşımla gittiğimiz gün bizden başka kimse olmadığı ve 1 gece konaklayacağımız için süit odada konaklama imkanı sundular. Her anlamda çok kibar ve ilgililerdi. Banyoda kişisel bakım ihtiyaçlarına kadar düşünülmüş (diş fırçası bile) her şey vardı. Ayrıca böylesine güzel kahvaltıyı nasıl tanımlayabilirim bilmiyorum ama süt reçeli muazzam. Çok keyifli ve konforlu bir konaklamaydı 🙏
Stayed 1 night in Aug 2023
Response from Hotel Bosnalı on 19 Sept 2023
Sayın Kevser Hanım,Öncelikle otelimizi tercih ettiğiniz için teşekkür ederiz ve değerli geri bildiriminiz için minnettarız.Otelimizin yenilenmiş dekorasyonunu beğendiğinizi öğrenmek, bizim için büyük bir memnuniyet kaynağıdır. Size sunduğumuz süit oda deneyiminden hoşnut kaldığınızı duymak bizleri çok mutlu etti.Banyo olanaklarımızın sizin ihtiyaçlarınıza uygun olduğunu görmek bizi çok sevindirdi. Ayrıca, kahvaltımızın size keyifli bir deneyim yaşattığını belirttiğiniz için teşekkür ederiz. Sizi tekrar otelimizde ağırlamaktan büyük bir memnuniyet duyarız ve daha fazla unutulmaz anılar yaratmak için buradayız. Lütfen herhangi bir isteğiniz veya talebiniz olursa bize bildirin, size yardımcı olmaktan mutluluk duyarız.Saygılarımla,

8/10 Good

Beate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles in allem ein gelungener Aufenthalt
Sehr speziell eingerichtet und ausgestattet. Das Personal ist nett und zuvorkommend. Man ist bemüht, jeden Wunsch zu erfüllen. Sehenswürdigkeiten in unmittelbarer Nähe.
Stayed 2 nights in Aug 2023
Response from Hotel Bosnalı on 2 Sept 2023
Dear Beatewir freuen uns sehr, dass Sie Ihren Aufenthalt im Hotel Bosnalı genossen haben. Ihre freundlichen Worte über unsere speziell gestalteten Innenräume und aufmerksames Personal bedeuten uns sehr viel. Es ist uns eine Freude, jeden Ihrer Wünsche zu erfüllen und ein Erlebnis zu bieten, das nicht nur den Erwartungen entspricht, sondern sie sogar übertrifft. Wir sind auch begeistert, dass Sie die Gelegenheit hatten, die nahegelegenen Sehenswürdigkeiten zu erkunden.Vielen Dank, dass Sie sich für das Hotel Bosnalı entschieden haben. Wir freuen uns darauf, Sie in Zukunft wieder bei uns begrüßen zu dürfen.Herzliche Grüße,

10/10 Excellent

Selve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Hotel Bosnalı on 2 Sept 2023
Thank you for rating us a perfect 10! We're thrilled to know you had an excellent stay at Hotel Bosnalı. Your support means the world to us, and we look forward to welcoming you back soon.Best regards,