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Reviews of The Aknac Hotel

4 out of 5
The Aknac Hotel
Trasacco Valley, Opposite Trasacco Valley Estate, Accra

Reviews

7.4

Good

Rating 10 - Excellent. 52 out of 206 reviews" "
Rating 8 - Good. 77 out of 206 reviews" "
Rating 6 - Okay. 49 out of 206 reviews" "
Rating 4 - Poor. 17 out of 206 reviews" "
Rating 2 - Terrible. 11 out of 206 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Derrick

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is bad about this hotel. Worse hotel I ever been to.
Stayed 3 nights in Oct 2022

4/10 Poor

Verified traveller

Travelled with group
Disliked: Amenities
The hotel was clean. But wasn’t organized and didn’t have ice. Had to request for water in the morning for breakfast and the water was hot.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in a quiet part of town which I really enjoyed
Stayed 7 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Oct 2019

10/10 Excellent

Trina, Boston, MA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice, I traveled here from the USA to visit a close friend. The hotel driver Kweku picked me up at the airport late at night, despite my flight being delayed. He was very friendly. There is a staff member positioned at the front gate to ensure your safety and that no unwanted vehicles enter. The girls at the front desk were very welcoming and checked on me several times throughout my stay to make sure I was happy with my room. I got the junior suite which was simple but nice. The pool and outdoor bar area are beautiful and relaxing. The food from the restaurant was very good and the cook was very friendly. The staff even did my laundry for me which I thought was great. The hotel manager Eric was very nice, he even took me and my friend around to tourist sites that were hours away from the hotel. Everyone here really wanted to make sure I had a positive experience. I would definitely stay at this hotel again.
Stayed 6 nights in Sep 2019

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great but a little trouble with electricity beside everything was great.
Stayed 1 night in May 2019

6/10 Okay

Karege

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Dec 2017

4/10 Poor

Terry, Luton, UK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not as expected.
I have been to this hotel on two previous occasions and found it overall to be very good but on this visit I was very disappointed. To start with I had arranged to be collected from the airport by the hotel services and for the second time they failed to show up so had to pay for a taxi myself. Standards have dropped dramatically and amenities have somewhat deteriorated. Food menu is good but they seldom have much that is on it. The hotel itself is looking a bit tired and in need of some TLC and the bedrooms certainly need some tidying up as regards decor. It is a large hotel but for the first week or so I am sure that my wife and I were the only guests as the only other people I saw were staff, that should tell you something. As I said, the staff are very good but I reserve judgement on the management, it would appear that if there are few guests then they have no intention of buying anything they can avoid. IE food. Young staff members insist on firing up their Black Youth Music at about 7 in the morning and keeping it going full blast right up till nightfall so unless you are into that stuff avoid this hotel. As for the room, yes there is a fridge and AC, TV, although not a lot of choice, the usual kettle and a hair dryer that cannot be used effectively because they run the cable through the base of one of the drawers so that distance is very restricted. Too many other things to mention in this short revue but overall I would not recommend this hotel any more.
Stayed 21 nights in Sep 2017

6/10 Okay

Rainey, uk

Liked: Cleanliness, staff & service, room comfort
Nice hotel but not central
Staff were very helpful. Pool DJ was rubbish and played awful music so loud conversation was impossible. Not for families but a comfortable base for us. Away from the city centre and traffic getting anywhere was horrendous.
Stayed 6 nights in Jun 2017

10/10 Excellent

Raquel, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So peaceful
Really enjoyed my stay. Would definitely stay again. Liked the 24 hour room service/restaurant and bar. Definite pluses!

10/10 Excellent

Aideyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay
My experience at Aknac Hotel was great. I really enjoyed my stay. Only that the ACs were not chilling enough. I love the interiors hospitality customer service etc.

8/10 Good

Thendo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Friendly staff
our stay at Aknac hotel was amazing. great service and a friendly staff

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

HH, SF

Disliked: Staff & service, property conditions & facilities
Newish hotel; impossible to find; poor service
Aknac Hotel appears relatively new, but is poorly managed. Or there is no management. The staff mean well but are clueless. It is impossible to find the hotel -- in a maze of dirt roads. The hotel phone number the staff gave us so we could give it to a taxi driver to get directions did not work. I was locked out of my room twice, the second time for an hour. It has cardkeys but no maintenance. It was clear after the staff got the door open the first time that the battery in the lock was low. They said they would replace the battery the next morning. I personally made the request at the front desk in the evening and again with the day staff in the morning. When I got back, the door would not open because the battery was dead. It took an hour to find someone who could fix it. I called a colleague in another room but she did not answer. I tried her room again from the front desk, and then decided to put a note under her door. But she was there -- she said she didn't hear the phone ring. In fact, we found there was no phone in her room! The fan switch was hidden behind a bed headboard that was pushed flush to the wall. The satellite TV did not work for two days. The dining room staff just scribbled orders on scraps of paper. There was no way to check on how the order charges were transferred to the room. A colleague had prepaid transport from the hotel to the airport but the hotel said they had never heard of it. Another said she had a mouse in her room when she arrived.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Off the beaten path
Hotel was ok, pictures online were deceiving. A/C units were inadequate for the hotel. I chose this hotel for my honeymoon. The room was always hot even after moving twice i just quit asking. Service in dining hall and pool was good, food was good for what was available.

6/10 Okay

Verified traveller

Liked: Staff & service
Not very good location, as it is far from amenitie
Real good staff and very friendly, Internet problem in the rooms, Overall hotel is too hot most of the time. Breakfast is poor and almost always the same. Gym, most of equipment aged badly and not working. very bad smell not nice

2/10 Terrible

Nahsechay, United States

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
RUN AWAY ITS A NIGHTMARE
Nightmare.....no shuttle, no internet, bugs in room and food, no hot water, no stable prices when ordering from menu, held hostage by management, burned clothes, constant power outages of electricity, no accessibility that's reliable, tv doesn't work, etc. Hotel looks pretty but it was a NIGHTMARE!!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quit hotel and hospitable
I'v stayed in three third world hotels it not much but I no whats I like in a hotel that is a friendly staff and a clean rooms.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
happy guest
Nice quiet getaway serene environment. Perfect location if you want to get away from the hustle nd bussle of the city.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Great stay, however the Internet connection was really bad. Great room assistant help. Food was great as well.

8/10 Good

Nita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

bruce, Gunnison colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First visit
It was nice for the price

10/10 Excellent

Lisa, Maine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent first choice.
Love this hotel. Staff friendly and rooms neat and clean. Would stay here again and again.

10/10 Excellent

LISA, Houlton Maine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and well worth the money!
First rate hotel and accomodations. Service and food are second to none. Out of the way hotel but definitely realxing and hospitable.

10/10 Excellent

LISA, Maine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RECOMMEND TO ANYONE. WELL WORTH THE MONEY!
wONDERFUL

8/10 Good

andrew , london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel , in a residential area
Very pleasant hotel , clean and maintained. Friendly helpful staff and very accommodating.

8/10 Good

Umar, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accra Break!
Excellent! I will be returning..

10/10 Excellent

Barcode , London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice boutique hotel very good for the price
For the price this is an excellent hotel, clean and well presented, with good food. My only issue was the pool the water did not look as clean as it should be.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Far from town
The air conditioning doesn't work efficiently. And same breakfast everyday

10/10 Excellent

Charlotte, New York City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would Do It Again!
Very difficult to find at night. The very best of the 3 we stayed in Ghana. Staff pleasant and very courteous. Restaurant reasonable with enough variety. Great getaway from hustle of central Accra for a couple. Would definitely stay again.

8/10 Good

Deen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice n quiet hotel in a good neighbourhood.
Had a great stay in the hotel. Good service n caring staff. However billing for food n other services were frankly not good n need to be organised. It's like cash n carry rather than charged against the room to be paid later or upon checking out. I hope this would be looked into n done in a proper manner.

6/10 Okay

James, Iowa

Liked: Staff & service
Disliked: Cleanliness, room comfort
Accra Airport
A cheap place by the airport. This is a 2 star hotel.

4/10 Poor

pete, manchester

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The hotel with power and Internet issues
This hotel is ok for accra, the staff and management are very polite, however, the food takes around 1 hr from ordering and is limited on selection. Set in its grounds, the hotel is of 3 star quality despite being advertised as 4. The road to it is like a farm track, and is around 40 mins drive from the airport. The drive is full of traffic and is not lit at night, restaurants are limited. If you want a base for traveling then it's ok, but for business I don't recommend as the power fails 4 or 5 times a day, only for a few mins, and Internet is about 10% available daily.

10/10 Excellent

florence, maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel
The hotel was very nicely situated in a beautiful and quiete neighborhood. I am sure within the next month the repairs/ upgrades will be completed. I am looking to book there again. One thing to remember. The hotel is about twenty minutes from the city of Accra

6/10 Okay

Abiodun, Nig

Disliked: Cleanliness, room comfort
More like a 2 star hotel
The stay was okay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Large spacious rooms. Friendly staff. Bathrooms need refurbishing. Otherwise great stay. Friendly staff and nice food. I would stay again.

8/10 Good

francis, Atlanta

Liked: Cleanliness, staff & service, room comfort
great stay
I had a very nice 5day stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
nice stay
Had a nice stay. Will definitely be back

10/10 Excellent

Daurence , Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was very nice and helpful. I enjoyed my stay there truly. If i could change one thing it would be to keep the a/c running while im gone so i may walk into a cold room how i like. Besides that i will definitely go back.

8/10 Good

Richard, Swanley, Kent

Liked: Staff & service, property conditions & facilities, room comfort
If it was easier to get to.......
Nice hotel with a few issues, the main one is it's location. When I say "location", the area is nice, it's just a bit of a trek to get anywhere like the Accra Mall. The journey, by car/taxi takes about 25 minutes if the roads are clear (which they usually are not) and costs about 25 cedi's. The Staff are very friendly and the rooms are good, but we changed rooms twice because of more than one minor problem. Firstly the safe didn't work (room 113) which we read about on "Trip Adviser" from someone who had this room about 4 months before we did, so it had not been fixed in those 4 months, then room 213 which had a bad TV signal, Toilet roll holder broken & intermittent working hair dryer and poor wifi reception. The restaurant lighting in the evening was a bit too dim, had trouble reading the menu, but the food was good. Breakfast was good with a very obliging chef, but the waiter service was a bit hit & miss as to whether you help yourself to the tea & coffee or it was served to you at the table. Having said all this, this is GHANA, and as such, this hotel (for the price) is good and if it had better access from the Tema to Accra Motorway or the Spintex Road, it would be packed, and our choice of Hotel in Accra

6/10 Okay

Zan, Glasgow, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel miles from anywhere
I made my first visit to Ghana for a funeral in Accra and chose the Aknac as a nice looking, quiet, suburban hotel. I wasn't wrong. It's a nice hotel, suburban, and extraordinarily quiet owing to it being MILES away from anywhere. I wish my relatives had told me this before I booked. It would certainly have saved all the comments every time I had to be driven 45 minutes in and out of the back of beyond to get anywhere. Even taxi drivers complained or just refused to come that distance to pick me up. Obviously it's not the hotel's fault for being where it is. They could however stop pretending that they're just off the motorway. Yes, you can see it from your hotel balcony, just a couple of blocks away, it's just you actually have to drive five miles out to get to the nearest exit onto it. I also have to mention this, for anyone interested in sampling the hotel pool. On my first night in the hotel I went onto the balcony (to view the motorway) and heard little splashes in the pool below. On investigating, I realised there were two toads having some kind of swimming and diving competition in and out of the pool. Refreshing. Look, it's a nice hotel, it's just got a few wee flaws, some of which it can't help. I was however in mourning, so might view things differently a second time around.

10/10 Excellent

Jido, Nigeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay
It as very nice and quiet, they served delicious meal, especially Ghanaian cuisine. The hotel staffs were very receptive. In general I enjoyed my stay.

8/10 Good

Lharie, Nigeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy beds, Nice hotel
The hotel is good for relaxation and if you want to stay away from city noise, the interior decors are wonderful, Quality of service is excellent e.g free breakfast, clean room, check-up on you to see if you need further assistance. Complimentary shuttle to and fro the airport (about 10 mins drive). The only clause is the untarred road on the street where the hotel is located

10/10 Excellent

Vickie, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, helpful staff. Beautiful, clean pool
From the moment we arrived we felt welcomed and accommodated. I have a food allergy and they were very helpful in this way also, making sure I got the food I needed. The room was nice, clean and everything worked well. They were doing a bit of work on the hotel, but we didn't even hear any of the noise. The pool was amazing and just what we needed. It is a little difficult to find as it is "out of the way" but it is worth the effort. Happy traveler!

10/10 Excellent

Hazmi, I

Liked: Cleanliness, property conditions & facilities, room comfort
SPLENDID!
Room was cosy, food was okay, internet connection- really really good...location is a bit far from Accra but still not too bad...i give this hotel 8/10

8/10 Good

George102, Kent, UK

Liked: Cleanliness, staff & service, room comfort
Excellent Hotel for a relaxing holiday.
I stayed at the Aknac for 11 nights, and through out the period found the staff warm and welcoming. The cleaning staff were very polite and always smiling. My room, a Junior Suite, was very spacious with a comfortable bed, a mini fridge and tea/coffee making facilities, and I had no problem with the wi-fi service. I had a slight problem with the AC in my room after a couple of days, and as soon as I reported it to the Manager I was moved into another room with a military efficiency. The Manager was very understanding and accommodating - my warmest appreciation to Justice and his team!

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel is very nice, but the wifi is really really bad. It only works during normal business hours which led us to believe that they were turning it off on purpose. And giving an excuse that there were technical difficulties with it. And it seems like they were doing the same thing with the tv service also. Some channels were missing and after a regular showing, the channel will all of a sudden just go off.

2/10 Terrible

Jonathan, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Middle of nowhere
Hotel is 30 mins from main road in the middle of nowhere. No internet constant power outages. SAVE YOUR MONEY GO SOMEWHERE ELSE !!!

8/10 Good

B. Musa, Nigeria

Liked: Cleanliness, staff & service, property conditions & facilities
Satisfaction Guaranteed!

2/10 Terrible

Bjarne, Denmark

Disliked: Staff & service, room comfort
Far out
This hotel is a joke. Far from everything. They claim to be 20 minutes from Accra center - but it takes more than 60 minutes outside rushhours. You have to eat at the hotel, you cannot go anywhere. The whole setup is a joke. Lots of marble - and not really finished. The worst are the curtains - that lets ind in the morning sun - if you were not already awaken from the roosters who starts at 4 am. The food is ok and cheap. Service kind of ok. But the hotel is a joke. There are no costumers either. I left it - even though I prepaid. If you want a laugh - go there.