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Reviews of Monarch Hotel

3 out of 5
Monarch Hotel
15 Asoyi Street, East Legon, Accra

Reviews

8.6

Excellent

Rating 10 - Excellent. 5 out of 13 reviews" "
Rating 8 - Good. 6 out of 13 reviews" "
Rating 6 - Okay. 2 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

8.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Yaw

Liked: Staff & service, room comfort
Needs bathroom renovation. Aside that everything else is good
Stayed 1 night in Dec 2023

10/10 Excellent

Ransford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Clean and updated facilities. Manager and employees very helpful
Stayed 1 night in Aug 2019
Response from Director on 3 Sept 2019
Thanks for choosing Monarch hotel and for taking time to review your stay with us. We are very grateful for your your commendation, and look forward to your next visit. Director

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 6 nights in Jul 2019
Response from Director on 21 Aug 2019
Thanks for taking time to review your stay with us. We have since then opened our new block. You will love the new facilities and amenities. We invite you to stay with us on your next visit to Accra.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was more than my expectation. Will definitely be going there again
Stayed 1 night in May 2019
Response from Director on 15 May 2019
Thanks for taking time to review your stay here. We are delighted you enjoyed your stay and have ranked us highly. We look forward to your next visit. Hopefully, we shall open our new extension block in June, before your visit. We wish you well.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and provided what was needed despite a late night arrival. They are friendly and helpful. Location is nice and close to the airport and the University of Ghana; location is off the main road so it's pretty quiet and easy enough to get to via taxi or Uber. If you plan on taking tro-tros, it's a little out of the way but manageable. You can arrange with the hotel for a pick-up from the airport and/or ride to the airport.
Stayed 1 night in Dec 2018
Response from Director on 29 Jan 2019
We are grateful for the positive comments , and we are happy to have been of service to you. We look forward to seeing you again. Our redevelopment project will be completed in March, we assure of greater levels of service. Kind regards

8/10 Good

Margaret, London

Liked: Cleanliness, staff & service, room comfort
I had a nice big room and newly tiled bathroom and TV and was served a substantial breakfast in my room. Staff were very courteous
Stayed 1 night in Oct 2018
Response from Director on 1 Nov 2018
Thanks for your kind compliments. We look forward to be of service to you again. We are completing our remodeling and renovation works this December, and it will be great having you back.

10/10 Excellent

W S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing comfortable stayed
Response from Director on 3 Apr 2018
Thanks for your compliments. We are delighted you have enjoyed your stay with us over such a long period of stay.. We look forward to having you back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A clean, spacious hotel, in a quiet neighborhood.
My stay was comfortable, peaceful and quite relaxing. The hotel is situated in a quiet and serene neighborhood with reliable internet and welcoming staff.
Stayed 3 nights in Jan 2018
Response from Director on 30 Jan 2018
Thanks for your fine compliments. We always strive to serve you better, and look forward to your stay with us again the next time you visit Ghana. Greetings from everybody at Monarch Hotel.

8/10 Good

paul, Kumasi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neat and peaceful environment
Awesome. Very good and friendly manager. I love the place and will always want to be there barren any changes
Stayed 4 nights in Nov 2017
Response from Director on 12 Dec 2017
Thanks for your compliments. We always strive to provide satisfactory service and will be delighted you come to stay with us again very soon. Director

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
A small hotel located in a quiet area of Accra
This is a small hotel, conveniently located in East Legon and just a short walk from the eateries of Lagos Avenue. The staff are extremely friendly and helpful. The bedrooms are large, basically furnished but well maintained; the bathroom was a little old and in need of refurbishment, but comfortable enough. The hotel restaurant was a little soul-less, though the food was perfectly reasonable. As somone there on business, the biggest issue for me was the intermittent wifi (though this is a common issue in Africa as a whole) - when it worked, it was super-fast but at other times the wifi signal dropped completely. Accra is an expensive city and, whilst this is not a luxury establishment, I feel it does offer reasonable value for money.
Stayed 5 nights in Nov 2017
Response from Director on 26 Nov 2017
Thanks for your comments. We appreciate them as they help as improve our services. We are refurbishing all our bathrooms and as we wanted to re-check our guest into a just refurbished room but he said he was satisfied with his room. On the wifi, we have subscribed to two different service providers to ensure continuous browsing. Please re- connect to the second line if one goes off. Indeed, together the two should provide 24hr uninterrupted service. Do contact the front desk if you have a problem. Thanks for the opportunity

8/10 Good

Oswald

Liked: Property conditions & facilities
Début du séjour compliqué mais ça s'est réglé une fois l'attention de la direction était attirée C'est un bon établissement mais ils peuvent toujours améliorer la manière de réserver en ligne
Stayed 2 nights in Oct 2019
Response from Director on 6 Nov 2019
Thanks for finding time to reflect on your stay with us, and rating your stay enjoyable. We look forward to seeing you soon again. Director

8/10 Good

Raha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Het was 1 nacht verblijf, heel schone kamers, wat grote kamers zeg, echt comfortabel. Vriendelijke personeel.
Response from Director on 14 May 2018
Thanks for your warm compliments on your last stay with us. We look forward to be of service to you again.