Poolside bar
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Reviews of GS Plaza Hotel

2 out of 5
GS Plaza Hotel
Plot 26 South Legon, Accra

Reviews

7.2

Good

Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 4 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ashish G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great service and rooms
great trip , and excellent service and interpersonal interaction
Stayed 3 nights in Aug 2018
Response from Jake on 23 Aug 2018
Thank you for the review. we are grateful. we wish to see you again

6/10 Okay

Caroline

Liked: Cleanliness, room comfort
We chose this hotel because it had a garden/pool and was near the University. The rooms were comfortable with the usual business amenities. The fridge was broken and smelt badly. The pool had little shade, all the loungers were broken and after three days the pool was green it was closed. No maintenance had been carried out until it was unusable. Breakfast was both Asian and European but was cold whatever time you arrived. Laundry service was cheap and returned same day. The staff were helpful and friendly. Very little effort could be put into making it a bit more comfortable.
Response from Jake on 4 Jun 2018
Thank you for the objective review. We were renovating the entire facility so we had some challenges. We are sorry for all the inconveniences. Thank you.

6/10 Okay

John

We did not know that it is Chinese run - restaurant decor and breakfast was Chinese. The tv channels are mostly Chinese or local and tv reception not good. Remotes in Chinese, so we could not understand. Room was neat and clean, although duvet was a single on a double bed.
Stayed 1 night in Jul 2017

8/10 Good

Meme, Monrovia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel near the airport and Accra mall
Although there was confusion regarding my bookings, the staff were very kind in resolving the situation

8/10 Good

Xuxiao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
饭菜不错，符合中国人口味
Stayed 5 nights in Aug 2018
Response from Jake on 3 Sept 2018
Thank you very much for the review. We would be happy to see you again

6/10 Okay

Verified traveller

Liked: Room comfort
充実した朝食
部屋が広く快適なホテル。 特筆すべきはこのクラスの中では圧倒的に朝食が充実しているところです。 サービス、Wi-Fiは平均点だと思います。 タクシーに乗らないと雑貨屋やスーパー、レストランなどが無いところが難点です。

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
+ brand new hotel, almost no guests during my stay + nice pool, nice bar (even if very tiny) + location near to the airport + large rooms, running water, Internet - the hotel shuttle didn't come to pick me up (I took a taxi, paid 5EUR for the taxi, so nothing serious, I even think it could be much cheaper) - bit hard to find/unknown even for local people, anyway visible from the highway - the hotel is completely Chinese, including restaurant (not bad bit could be annoying if you stay longer) - I was charged twice (once by hotels.com, second time by the hotel reception), anyway a bit my fault and the money was sent back by hotels.com after complaints - Impossible to reach the reception by telephone!!! Could be a good hotel, still need some improvements.