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Reviews of Stratton Hotel Asokoro

3.5 out of 5
Stratton Hotel Asokoro
Bola lge Close, Abuja

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 26 reviews" "
Rating 8 - Good. 8 out of 26 reviews" "
Rating 6 - Okay. 8 out of 26 reviews" "
Rating 4 - Poor. 2 out of 26 reviews" "
Rating 2 - Terrible. 1 out of 26 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cyril

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
It was OK!
Stayed 1 night in Dec 2021

8/10 Good

Fredrick

Stayed 10 nights in Aug 2021

6/10 Okay

John

Business traveller
Liked: Staff & service, room comfort
Nice hotel but stop the scam attempt!
Hotel is nice with reasonably comfortable rooms. I was initially given a room right over the kitchen which was noisy and smelly but they did move me to somewhere more comfortable. This room was ok although some drain smells at times! Food was good including a nice breakfast each day. Some staff need to learn basic politeness. A please or a thank you is so nice! Bringing me my bill whilst halfway through a drink and maybe when I want another drink hardly makes me feel welcome. Checking out and paying your bill is a real trial. As with some other hotels in Nigeria, once a transaction is approved there is an attempt to then write down all the credit card details onto their computer leaving it wide open to fraud! Doesn’t need to happen as it is a hotel policy only and when you refuse miraculously there is no problem! STOP DOING IT PLEASE!
Stayed 7 nights in Aug 2021
Response from General Manager on 7 Sept 2021
Thank you for taking time to report your constructive criticism. I sincerely apologies for poor services experienced during your stay. I can assure you that we had addressed these with Hods for further corrective actions to be taken. We rely on guest feed back as it links us back to the basics of striving the best guest service. We hope to have you stay with us again as your interest, concern and relationship are truly invaluable to us.

6/10 Okay

John

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel but Practices Dangerous
Good comfortable hotel with very nice rooms. Breakfast and most meals were good but a more varied room service menu would improve. The check out procedures let the hotel down. Caught reception staff trying to input the whole of my cc number into their system after it had already been authorised. Totally unacceptable practice and needs to be stopped. When this pointed up got bad attitude which means won’t be returning!
Stayed 3 nights in Nov 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Billing does not work Be careful.
They charged me twice (Hotels.com and the Bon Hotel Aosoko). I can’t get them to reverse the charge.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
There was a lot of noisy movement on my floor (Third Floor) during my stay. It appeared that the workers were moving some heavy machines on the floor. This made a lot of noise. Otherwise, all was good
Stayed 5 nights in Mar 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great. Clean. Efficient. Friendly. Well maintained.
Stayed 3 nights in Feb 2019
Response from Hotel General Manager on 5 Mar 2019
Dear Richard Thank you very much for staying with us and for the review. We are always trying to improve and we appreciate your review and patronage. We wish you safe travels and look forward to welcome you back.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Management response to my earlier feedback is recommendable. Keep it up!
Stayed 7 nights in Dec 2018
Response from Hotel General Manager on 25 Jan 2019
Thank you very much for the compliment. We wish you safe travels and look forward to welcoming you back soon.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Clean, staff very pleasant and ready to help.
Stayed 1 night in Dec 2018
Response from Hotel General Manager on 25 Jan 2019
Thank you very much for staying at the BON Hotel Stratton Asokoro - we wish you safe travels and look forward to welcoming you back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

10/10 Excellent

JUDE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Hotel General Manager on 17 Nov 2018
Dear JUDE - thank you for staying with us and for the full score! We wish you safe travels and look forward to welcome you back again.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, attentive staff. However wifi was terrible... need to logon repeatedly, poor coverage (ok for laptops couldn't get wifi on my phone in my room).
Stayed 3 nights in Feb 2018

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Not recommended
The service was appalling, kept on messing up my reservation several times, couldn't get credit card reader to work, etc. Very slow Internet. Not recommended

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Fine rooms, very poor service
The rooms themselves were fine. The service people were utterly incompetent. Internet very slow. Relatively safe neighborhood.

8/10 Good

Anthony, Guildford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Protea - definitely worth trying !
Very pleasant and excellent alternative to the other more expensive hotels in Abuja

6/10 Okay

Verified traveller

Disliked: Room comfort
The location is great but the management MUST consider changing the dusty mad musty rugs ASAP. A no-go for people who are allergic to wool/rug.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

G., Citizen of the world

Disliked: Cleanliness, room comfort
Overrated hotel but well situated.
Hotel is overrated; staff mean well but lack training. Quality and choice of food is limited; food remains expensive compared to other hotels. Rooms are ok but internet service is very slow, at times very frustrating as you need to log in every time you use the internet.

8/10 Good

Maria, Borehamwood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Stay in Protea Hotel
The hotel was quite decent and my stay was comfortable.

6/10 Okay

Ada

Liked: Staff & service

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Kocou Laurent Rodrigue

Stayed 2 nights in Aug 2023