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Reviews of Executive Suites

4 out of 5
Executive Suites
Mourur Street, Abu Dhabi

Reviews

7.8

Good

Rating 10 - Excellent. 33 out of 104 reviews" "
Rating 8 - Good. 40 out of 104 reviews" "
Rating 6 - Okay. 21 out of 104 reviews" "
Rating 4 - Poor. 6 out of 104 reviews" "
Rating 2 - Terrible. 4 out of 104 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

4/10 Poor

Christine

Travelled with partner
Disliked: Amenities, property conditions & facilities
The rooms smells like cigarette smoke so we have to change rooms. Then the AC doesnt work so we have to change room again. You can still smell cigarette smoke inside the room so we have to turn on the exhaust all day. When taking a shower, the water floods the bathroom even when the shower curtain is inside the tub. so we have to ask for extra mats to dry off the floor. Their bath towel is humongous its used for swimming pools towels.
Stayed 3 nights in Apr 2024

8/10 Good

Harpreet

Travelled with family
Liked: Cleanliness, amenities
Staff was very friendly...
Stayed 1 night in Apr 2024

10/10 Excellent

Alla

Stayed 7 nights in Jan 2024
Response from Mahmoud on 6 Mar 2024
Dear Valued Guest,We are delighted to have to know about your great stay at Executive Suites and that you have wonderfully shared on this forum. We are truly glad that you had a pleasant time during your stay. Guest reviews always infuse a new zest in our team and we thank you for motivating us with your kind words; a review like yours is the perfect pat on their back.We are committed to providing wonderful memories for all our guests and I hope you will give us the opportunity again to share with you true Executive Suites Hospitality. Once again, I appreciate your comments and feedback. Sincerely,Mahmoud TharwatHotel Manager

10/10 Excellent

Oleksandr

Travelled with family
Liked: Cleanliness, room comfort
Amazing experience
It was amazing experience, definetely recommend that place, I was staying in different hotels , that one not the most expensive but DeFi the most nice.
Stayed 27 nights in Dec 2023
Response from Mahmoud on 6 Mar 2024
Dear Mr. Oleksandr,We are delighted to have to know about your great stay at Executive Suites and that you have wonderfully shared on this forum. We are truly glad that you had a pleasant time during your stay. Guest reviews always infuse a new zest in our team and we thank you for motivating us with your kind words; a review like yours is the perfect pat on their back.We are committed to providing wonderful memories for all our guests and I hope you will give us the opportunity again to share with you true Executive Suites Hospitality. Once again, I appreciate your comments and feedback. Sincerely,Mahmoud TharwatHotel Manager

10/10 Excellent

Baker

Stayed 14 nights in Dec 2023
Response from Mahmoud on 2 Jan 2024
Thank you for rating us.

2/10 Terrible

Fida

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The shift in charge was a scammer. He charged twice for the 1 night. Please stay away from the night shift manager at the front desk. He is absolutely disgusting, disrespectful and rude.
Response from Mahmoud on 2 Jan 2024
Dear Mr. Fida,We appreciate an honest review from our guests and we take every feedback seriously. At Executive Suites, Abu Dhabi our team provides the best assistance to our guests which has always garnered us positive feedback. However, your experience with us was not on par with your expectations and we regret to know that. Please be assured that the issues raised have been investigated and appropriate action has been taken to prevent any guests from being similarly inconvenienced in the future.We are committed to providing wonderful memories for all our guests and I hope you will give us the opportunity again to share with you true Executive Suites Hospitality.Once again, I really appreciate your comments and feedback.Sincerely,Mahmoud TharwatHotel Manager

6/10 Okay

Ahmed

Business traveller
Liked: Cleanliness, room comfort
Good for a short business stay
Very basic studio apartment. Bad breakfast. Staff is friendly. Good for a short stay of 2 to 3 days max. The location is not bad has some food outlets around it and a big supermarket.
Stayed 2 nights in Nov 2023
Response from Mahmoud on 2 Jan 2024
Dear Mr. Ahmed,Thank you very much for your review further of your stay at Executive Suites. It has been a pleasure to learn of your overall pleasant stay with us and that the many facets that were provided to you met your expectations. Guest reviews always infuse a new zest in our team and we thank you for motivating us with your kind words. In our bid to provide flawless experiences to our guests, our associates work round-the-clock and a review like yours is the perfect pat on their back. We have taken good note of your remarks to find better solutions and improvements. We are committed to providing wonderful memories for all our guests and I hope you will give us the opportunity again to share with you true Executive Suites Hospitality. Once again, I really appreciate your comments and feedback. Sincerely,Mahmoud TharwatHotel Manager

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2023
Response from Mahmoud on 2 Jan 2024
Thank you for rating us.

10/10 Excellent

Hani

Stayed 1 night in Nov 2023
Response from Mahmoud on 2 Jan 2024
Thank you for rating us.

6/10 Okay

Eddie

Disliked: Cleanliness, property conditions & facilities
The items in the room ain't working such as blower , water heater and the hospitality is poor
Stayed 4 nights in Oct 2023

2/10 Terrible

Atif

Business traveller
Disliked: Property conditions & facilities
They did not have non-smoking room, I could not sleep and checked out at 5:45am. They did not even have anything for breakfast. I need full refund for this stay
Stayed 2 nights in Oct 2023
Response from Mahmoud on 23 Oct 2023
Dear Mr. Atif,We are very sorry to read that you felt the overall experience did not live up to your expectations and that you didn’t enjoy your stay with us. All guest feedback is of utmost importance and can be solved during the stay as you had ample time to bring to our attention your concerns about the room and we would gladly change yours to one that meets your satisfaction.I trust you will accept that the difficulties you experienced are certainly not reflective of our normal standards. Please be assured that the issues raised have been investigated and appropriate action has been taken to prevent any guests from being similarly inconvenienced in the future.At Executive Suites we are committed to providing wonderful memories for all our guests and we hope you will give us the opportunity to share with you a better hospitality experience once again in the future.Sincerely,Mahmoud TharwatHotel Manager

6/10 Okay

RAMI

Liked: Cleanliness, room comfort
The stay including breakfast were okay.
Stayed 1 night in Oct 2023
Response from Mahmoud on 23 Oct 2023
Dear Mr. Rami,Thank you very much for your review further of your stay at Executive Suites. It has been a pleasure to learn of your overall pleasant stay with us and that the many facets that were provided to you met your expectations. Guest reviews always infuse a new zest in our team and we thank you for motivating us with your kind words. In our bid to provide flawless experiences to our guests, our associates work round-the-clock and a review like yours is the perfect pat on their back.We are glad that we could make your visit equally memorable and that you had a great time.We are committed to providing wonderful memories for all our guests and I hope you will give us the opportunity again to share with you true Executive Suites Hospitality.Once again, I really appreciate your comments and feedback.Sincerely,Mahmoud TharwatHotel Manager

8/10 Good

Aleksandar, Guelph

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good quality/price easy access to town, airport. Breakfast varied , staff polite and professional.
Stayed 2 nights in Oct 2023
Response from Mahmoud on 23 Oct 2023
Dear Mr. Aleksandar,We are delighted to have to know about your great stay at Executive Suites and that you have wonderfully shared on this forum. We are truly glad that you had a pleasant time and hope you will plan another stay with us.We are committed to providing wonderful memories for all our guests and I hope you will give us the opportunity again to share with you true Executive Suites Hospitality. Once again, I really appreciate your comments and feedback. Sincerely,Mahmoud TharwatHotel Manager

8/10 Good

robinson

Stayed 3 nights in Sep 2023
Response from Mahmoud on 23 Oct 2023
Dear Mr. Robinson,Thank you very much for your review further of your stay at Executive Suites. It has been a pleasure to learn of your overall pleasant stay with us and that the many facets that were provided to you met your expectations. Guest reviews always infuse a new zest in our team and we thank you for motivating us with your kind words. In our bid to provide flawless experiences to our guests, our associates work round-the-clock and a review like yours is the perfect pat on their back.We are glad that we could make your visit equally memorable and that you had a great time.We are committed to providing wonderful memories for all our guests and I hope you will give us the opportunity again to share with you true Executive Suites Hospitality.Once again, I really appreciate your comments and feedback.Sincerely,Mahmoud TharwatHotel Manager

8/10 Good

ABD DU

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Khalid

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Limited parking with charge
Stayed 1 night in May 2023

10/10 Excellent

ADNAN

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Not bad
Stayed 1 night in Apr 2023

8/10 Good

corey

Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay and was happy with the room and service received from the friendly and helpful staff. The breakfast choices were limited and could have had more variety.
Stayed 2 nights in Jan 2023
Response from Mahmoud on 19 Mar 2023
Dear Valued Guest,Thank you very much for your review further of your stay at Executive Suites. It has been a pleasure to learn of your overall pleasant stay with us and that the many facets that were provided to you met your expectations. Guest reviews always infuse a new zest in our team and we thank you for motivating us with your kind words. In our bid to provide flawless experiences to our guests, our associates work round-the-clock and a review like yours is the perfect pat on their back. We have taken good note of your remarks to find better solutions and improvements. We are committed to providing wonderful memories for all our guests and I hope you will give us the opportunity again to share with you true Executive Suites Hospitality. Once again, I really appreciate your comments and feedback. Sincerely,Mahmoud TharwatHotel Manager

8/10 Good

LILIANA

Travelled with group
Liked: Cleanliness, room comfort
Everything good EXCEPT-------
Overall good, but basically all rooms are smoking, even when we asked for a non-smoking room. It smelled horribly bad like someone was there smoking right before we were there. So if you do not smoke / do no like / are allergic to cigarretes or cigars I do not recomend here...
Stayed 3 nights in Nov 2022

10/10 Excellent

Konstantinos

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Easygoing
Stayed 1 night in Oct 2022

8/10 Good

Elone Elvistone

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2022

6/10 Okay

Mohsin

Travelled with family
Average Stay
An average experience. It was our first stay in some suites and we decided that the hotel is a much better option than this.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
The room was clean and sanitised and the staff were helpful and friendly.
Stayed 2 nights in Feb 2021

6/10 Okay

A

Business traveller
Stayed 5 nights in Dec 2020

4/10 Poor

Mohammad, Dubai

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were great, other things were disappointing, weak internet connection, not clean at all, noisy, not comfort at all
Stayed 3 nights in Dec 2020

10/10 Excellent

S. Alam

Liked: Cleanliness
Stayed 1 night in Dec 2020

6/10 Okay

VISHNU

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2020

8/10 Good

RIYAD

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

MAIERDANJIANG

Business traveller
Liked: Cleanliness, room comfort
Great stay
Stayed 1 night in Nov 2020

10/10 Excellent

Leah Grace

Liked: Cleanliness, room comfort
SLept well
Very comfortable bed.
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Otherwise its ok
This property is in muroor road, and no south indian restaurants nearby hotel, i called up some of the restaurants and they refused to deliver there
Stayed 1 night in Aug 2020

10/10 Excellent

Leah Grace

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best bed
The bed was very comfortable, slept well the entire evening and no neck or back pain the next day.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
all good, bathroom layout a bit uncomfortable.....................
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Stayed 3 nights in Jan 2020

8/10 Good

Bello

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, amenities
Very old building. Price/benefit ratio not worth it. the only point in favor is the location (which is great). bathtub was dirty (we found some hairs inside. We arranged a room for 4 and when we arrived there was 1 bed only, they tried to charge us extra for the extra bed yet I was so angry that I requested to cancel the booking and was willing to go somewhere else. I will not trust in Expedia any more. I used to be a very active client of you but some years ago I had really bad experiences and I started using another App. it was a mistake trying to come back to you guys, very disappointing. I have no idea how in the world this property has 4 stars in your reviews!!!
Stayed 1 night in Nov 2019

10/10 Excellent

Mohamed

Stayed 1 night in Nov 2019

8/10 Good

Ma. Eloisa

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

NS room resolved next day. Hotel staff, security, and accommodation excellent and beyond expectations
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

SEONGMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visited twice. Quiet, neat. Good to stay.
Stayed 1 night in Apr 2019
Response from Reservation on 11 Jun 2019
Dear Mr. Seongmin, Thank you very much for your review further to your stay at Executive Suites. It has been a pleasure to learn of your overall pleasant stay with us and that the many facets that were provided to you met your expectations.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from reservations on 23 Apr 2019
THANK YOU

8/10 Good

Haisam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very nice. The only problem is parking during the day.
Stayed 2 nights in Feb 2019
Response from reservations on 3 Mar 2019
thank you

10/10 Excellent

Gordon, Abu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location and convenient for places we required to visit
Stayed 2 nights in Jan 2019
Response from reservations on 24 Jan 2019
Dear , Thank you very much for your review further to your stay at Executive Suites. It has been a pleasure to learn of your overall pleasant stay with us and that the many facets that were provided to you met your expectations.

10/10 Excellent

Ran, Detroit MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and value
We had fine room. Everything as clean and all staff very prompt and helpful. Front desk to housekeeping pool and maintenance. Door staff also helping with luggage and shopping items They replaced light bulb and plugged in tv that had cable come loose due to closure of curtains. Very excellent value! Will stay there again.!!!
Stayed 9 nights in Aug 2018
Response from reservation on 8 Oct 2018
Dear Mr. Ran, Thank you very much for your review further to your stay at Executive Suites. It has been a pleasure to learn of your overall pleasant stay with us and that the many facets that were provided to you met your expectations.

10/10 Excellent

melody

Good Hotel, great staff
We had an awesome stay, very convenient. The staff are very accomodating and considerate. They allowed us for a late check out considering that we took an exam nearby.
Stayed 2 nights in Aug 2018
Response from reservation on 29 Aug 2018
Thank you so much

8/10 Good

Mahmoud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017
Response from reservations on 22 Jan 2018
Dear Mr. Mahmoud, Thank you very much for your review further to your stay at Executive Suites. It has been a pleasure to learn of your overall pleasant stay with us and that the many facets that were provided to you met your expectations.

8/10 Good

Masood, calgary, AB

Liked: Staff & service
Hotel location was good for my works , and staff was very nice
Response from reservation on 2 Jan 2018
Dear Sir / Madam Thank you very much for your review further to your stay at Executive Suites.

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are amazing and make you feel like part of the family. A real home from home experience.
Stayed 1 night in Dec 2017
Dear Bill Thank you very much for your review further to your stay at Executive Suites

10/10 Excellent

tamoor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect stay
it was really an awesome place, everything in room was perfect,