3 restaurants, breakfast, lunch, dinner served; British cuisine
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Reviews of Le Meridien Abu Dhabi

5 out of 5
Le Meridien Abu Dhabi
Tourist Club Area, Abu Dhabi

Reviews

8.2

Very good

Rating 10 - Excellent. 66 out of 148 reviews" "
Rating 8 - Good. 43 out of 148 reviews" "
Rating 6 - Okay. 23 out of 148 reviews" "
Rating 4 - Poor. 8 out of 148 reviews" "
Rating 2 - Terrible. 8 out of 148 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Rohit

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
One of the oldest hotels in Abu Dhabi. Our lovely Queen of kindly was there at its opening. Hotel staff is friendly but you would come across some weird staff members who said oh! You can’t take your drinks which you bought in the hotel to the hotel’s beach. They would force you to buy the same drink! I was like I paid for for my ginger ale in the hotel, and I can’t sit in the sun with this drink ? It wasn’t even alcohol. They don’t appreciate that it’s a 5 star hotel and you can’t talk to people like this! Bathrooms needs an upgrade, if you shower, there’s guarantee to have water out of the tub. No shower curtains and the glass partition is too small!
Stayed 3 nights in Mar 2024
Response from Nader EL Kari on 10 Apr 2024
Dear Rohit,We appreciate your review! It was a pleasure hosting you, and we hope to welcome you back soon.Sincerely,The Management

10/10 Excellent

Natasa

Liked: Cleanliness, property conditions & facilities
Very nice, good located hotel in Abu Dhabi. Pool is amazing and stuff as well
Stayed 11 nights in Jan 2024
Response from Nader EL Kari on 31 Jan 2024
Dear NatasaWe appreciate your positive review! It was a pleasure hosting you, and we hope to welcome you back soon.Sincerely, The Management

6/10 Okay

MICHEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy with metal works and construction starting at 8am during the whole stay.
Stayed 5 nights in Jan 2024
Response from Nader EL Kari on 31 Jan 2024
Dear MICHELWe apologize for any inconvenience you experienced during your stay and appreciate your feedback.Sincerely,The Management

10/10 Excellent

Sheetal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, quiet and a great location. The room was a good size. The staff are lovely and friendly, they took such good care of us.
Stayed 9 nights in Dec 2023
Response from Nader EL Kari on 31 Jan 2024
Dear Sheetal,We appreciate your positive review! It was a pleasure hosting you, and we hope to welcome you back soon.Sincerely,The Management

4/10 Poor

Casper

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Noisy, overbook, old and not value-for-money
We stayed in 201 and had to move because of a very noise family until late in the evening. Other guests also complained about. Room 201 also had an issue with the air condition as it was not cooling well and made noise as well. We then got room 525 and had neighbours who partied until 2am. So we did not get proper sleep the two nights we stayed in the hotel. In addition we had to wait for our breakfast each morning, we had to ask for an extra bed 6 times before it was delivered etc. The hotel seems old and was clearly overbooked, and overbooked is a big issue when you also only have one elevator working, which is also used by your staff. All-in-all a bad experience and we honestly want a refund as it is not reasonable to pay for such a bad experience.
Stayed 2 nights in Jun 2023
Response from Chandrakant Machiger on 2 Jul 2023
Thank you for sharing your recent stay experience with us. We sincerely apologize for the inconveniences you encountered during your stay at our hotel.During the EID holidays, our hotel experienced an overwhelming number of bookings, primarily from families. Unfortunately, this surge in occupancy resulted in some disturbances, and we deeply regret the inconvenience caused by the noise from neighboring guests in both room 201 and room 525. Please be assured that we have addressed these concerns to prevent similar issues in the future.We also apologize for the issues with the air conditioning in room 201. Our maintenance team is working diligently to resolve the cooling and noise problems, and we appreciate your understanding.Regarding breakfast delays and the delayed delivery of the extra bed, we acknowledge our shortcomings in providing prompt service, and we are taking measures to improve our service efficiency during busy periods.We apologize for the inconvenience caused by the temporary elevator situation. Our maintenance team is actively working on resolving the issue, and we expect to have the elevator fully operational soon.While we understand your disappointment with the overall experience, we regret to inform you that we are unable to provide a refund due to the unique circumstances surrounding the high occupancy during the EID holidays. However, we assure you that your feedback is invaluable to us, and we will use it constructively to enhance our services and facilities.Once again, we extend our sincere apologies for not meeting your expectations during your stay. We hope you will consider giving us another chance in the future to provide you with an improved and enjoyable stay.If you plan to revisit, please feel free to reach out to me directly and I will personally oversee your reservation to ensure a seamless and comfortable stay.Thank you for your understanding, and we hope to have the pleasure of welcoming you back soon.

10/10 Excellent

mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top top top hotel
Super hotel, made even better by superb staff. Every single member of staff I came across was excellent and genuine in their friendliness. The house keepers would always say good morning when they see you. Breakfast was great. Well organised and lots of variety. Swimming pool area is nice although gets busy.
Stayed 4 nights in May 2023
Response from Hotel Management on 25 Jun 2023
We are grateful for your positive feedback! It is always rewarding to know that our guests had a pleasant stay

2/10 Terrible

Timofey

Travelled with partner
Disliked: Property conditions & facilities
Long time with no renovation
Stayed 2 nights in May 2023
Response from Hotel Management on 25 Jun 2023
We apologize for any inconvenience you experienced during your stay and appreciate your feedback.

4/10 Poor

Andre

Stayed 5 nights in May 2023
Response from Hotel Management on 25 Jun 2023
We apologize for any inconvenience you experienced during your stay and appreciate your feedback.

8/10 Good

Jan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Hotel Management on 25 Jun 2023
We appreciate your positive review! It was a pleasure hosting you, and we hope to welcome you back soon.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice classic hotel with beach front large pool area in the centre of the city
Stayed 1 night in Apr 2023

8/10 Good

Sandeep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! Really great location, walking distance to most places.
Stayed 10 nights in Mar 2023

4/10 Poor

kenneth

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The lobby atm machine took my atm card and the Marriott staff could not call the bank and get my card back. Don’t use the atm in the lobby
Stayed 3 nights in Mar 2023

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I did not like the shower. Very dangerous to get in and out without slipping. The shower enclosure design results in water splashing and running all over the floor. I would seriously consider not using this hotel again because of the bad shower set up, which is a shame because the hotel is great, so are the staff!!!
Stayed 1 night in Feb 2023

10/10 Excellent

Maher

Stayed 1 night in Jan 2023

4/10 Poor

Eslim

Disliked: Staff & service
Room was dirty. Found hair in bathtub
Stayed 6 nights in Nov 2022

2/10 Terrible

Andre

Stayed 3 nights in Nov 2022

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
simple but good
The room was small but was good . It was a sea view with balcony
Stayed 1 night in Nov 2022

10/10 Excellent

Matthew

Stayed 5 nights in Sep 2022

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stays was amazing 👏 ❤
Stayed 1 night in Jul 2022

10/10 Excellent

Ibrahim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

ELEFTHERIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just excellent service and good for children!
Stayed 3 nights in Mar 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everithing was ok. All the personel are friendly and eficients
Stayed 1 night in Mar 2022
Response from The Management on 15 Mar 2022
Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.

6/10 Okay

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant enough...
Please note that this review is for Radisson Blu, Abu Dhabi where my booking was transferred. All staff in the restaurant and Executive lounge were very professional and helpful. Special thanks to Christian and restaurant managers. The food was amazing, plentiful and varied. Even when breakfast service was extremely busy, the service was very effective and food remained hot. The beach and pool area were beautiful and well-maintained. It was lovely to see Grant, a lifeguard from Le Meridien working poolside. Pool and beach are accessed by subway just outside the hotel. The number of steps could cause problems for those with disabilities. I visited Hemingway's bar at the back of the hotel. It was nice to sit in the beer garden, even late at night. Again, service and atmosphere were very pleasant. The only downside about my 3 night stay was the attitude of several of the staff on front desk. They tended to be unhelpful and argumentative; not just with myself but at least one of guest over my stay. I had booked an executive room at Le Meridien, but I was clearly in one of their premium rooms. It was nice enough, but clearly did not match pictures from Radisson Blu's website.
Stayed 3 nights in Dec 2021
Response from The Management on 22 Feb 2022
We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Le Meridien was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.

10/10 Excellent

Timothy

Stayed 1 night in Dec 2021

10/10 Excellent

SOOGYEONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

GARY

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
They should have told me up front
A week before my paid in advance trip I was notified there were major renovations........so the pool and the beach were closed, and the terrace cafes............I was offered nothing for this.............except a shuttle to a swimming place 3 miles away........tied to a shuttle schedule. I asked for my breakfasts to be free.........which should have been offered. It felt kind of sneaky........also.........there was early morning construction noise............not cool........and my room carpet had a big stain on it........felt dirty............. the staff was good...........but.......mixed reviews.
Stayed 5 nights in Nov 2021

2/10 Terrible

JongKun

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible night
Terrible night. Room 440 was strong scent when entering. We smelled gusting scent in 5 minutes.it thought to be smoking room..Room 350 was rearranged after request. However, AC was set to 16C that was not controlled ever and we also smelled sewage from everywhere. We couldn't sleep due to cold and terrible smell.
Stayed 1 night in Oct 2021

10/10 Excellent

JUNHO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable...
Most of things were excellent.
Stayed 21 nights in Sep 2021
Response from Le Meridien Abu Dhabi on 20 Oct 2021
Dear JUNHO, Thank you very much for taking the time to share your experience during your recent stay with us. We pride ourselves on delivering exceptional service with genuine care and comfort for all our guests. Your feedback is very important to us and I will certainly share your valuable comments with our leaders. We do look forward to being able to welcome you back in order to provide you with the memorable and unique experience that you deserve.

6/10 Okay

Emmanuel

Liked: Cleanliness, staff & service, room comfort
O but no swimming pool, no beach But they informed me befor by a call
Stayed 2 nights in Sep 2021
Response from Le Meridien Abu Dhabi on 20 Oct 2021
Dear Emmanuel, Thank you very much for taking the time to share your experience during your recent stay with us. We pride ourselves on delivering exceptional service with genuine care and comfort for all our guests. Your feedback is very important to us and I will certainly share your valuable comments with our leaders. We do look forward to being able to welcome you back in order to provide you with the memorable and unique experience that you deserve.

10/10 Excellent

Rana

Stayed 4 nights in Sep 2021
Response from Le Meridien Abu Dhabi on 20 Oct 2021
Dear JUNHO, Thank you very much for taking the time to share your experience during your recent stay with us. We pride ourselves on delivering exceptional service with genuine care and comfort for all our guests. Your feedback is very important to us and I will certainly share your valuable comments with our leaders. We do look forward to being able to welcome you back in order to provide you with the memorable and unique experience that you deserve.

6/10 Okay

German

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Le Meridien Abu Dhabi on 20 Oct 2021
Dear JUNHO, Thank you very much for taking the time to share your experience during your recent stay with us. We pride ourselves on delivering exceptional service with genuine care and comfort for all our guests. Your feedback is very important to us and I will certainly share your valuable comments with our leaders. We do look forward to being able to welcome you back in order to provide you with the memorable and unique experience that you deserve.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible overnight stay
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness
Highly recommend hotel Clean, calm , good staff,
Stayed 3 nights in Jul 2021

4/10 Poor

Jan A

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad hotel
Renovation of pool and beach is ongoing. The rooms and front is more need of renovation. The hotel smells bad, lots of smell from smokers.
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Breakfast is delicious and lots of varieties. However beach and pool are under renovation. We were not informed while we made the booking. We end up staying in the room and no amenities available for kids.
Stayed 1 night in May 2021
Response from Le Meridien Abu Dhabi on 8 Jun 2021
Dear Guest, Thank you for staying with us and providing honest feedback. We are glad that you enjoyed our breakfast spread. We'd like to inform you that the information about closure of facilities is mentioned on our hotel website and all popular online booking websites. We hope that you return for another stay with us once the facilities re open. Warm regards, Warm regards,

10/10 Excellent

Hazem

Stayed 1 night in May 2021
Response from Le Meridien Abu Dhabi on 8 Jun 2021
Dear Hazem, Thank you for staying with us, we are glad that you enjoyed your stay. Look forward to welcoming you back. Warm regards,

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another lovely stay at this wonderful hotel. Many thanks to all staff in the hotel, as well as Captain's pub. Special thanks to Ismail, concierge, who is always so helpful and professional. A very spacious, comfortable room, with an ample sized balcony. Thank you to all!
Stayed 3 nights in Apr 2021
Response from Le Meridien Abu Dhabi on 8 Jun 2021
Dear Catherine, Thank you for staying with us, we are glad that you enjoyed your stay. We will definitely share your kind feedback with our team. Look forward to welcoming you back. Warm regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2021

6/10 Okay

moneer

Travelled with family
Stayed 1 night in Mar 2021

10/10 Excellent

Kamal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le Meridien in Preview
Good for staying in a place close to the beach, to Abu Dhabi Mall, and also served well.
Stayed 2 nights in Mar 2021

6/10 Okay

Umair

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
So so
Stayed 1 night in Jan 2021

10/10 Excellent

sami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Hairs on mattress Buffet has to be served to you which is annoying. Even the juices. Juice glasses are the smallest I've seen.
Stayed 1 night in Feb 2021

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always enjoy staying here
Great hotel with some really good bars. Always enjoy staying here
Stayed 1 night in Feb 2021

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice accommodations, Personnel, and Location
Nice personnel - very courteous. The on-premises courtyard has a festive atmosphere with music and several restaurants. Good location if you like shopping - Abu Dhabi Mall next door. Pool supervisor gave me a tour of the outdoors area - very nice of him. I would definitely stay there again.
Stayed 2 nights in Jan 2021

6/10 Okay

Simon

Disliked: Cleanliness, staff & service, property conditions & facilities
Not particularly exciting stay. I would have expected a much better service by staying at Le Meridien. The property is visibly aging and would benefit from a refurbishment to improve the comfort and general look and feel.
Stayed 3 nights in Jan 2021

10/10 Excellent

Laney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, Modern Room
My stay was only one night but it was a great stay. Check in was easy and my room was upgraded to a balcony room with an excellent view. The room was clean and modern. I had a few drinks at The Village, which had live music and a great atmosphere. The only negative was the quality of breakfast. Thank you for a wonderful night. I’ll be back.
Stayed 1 night in Jan 2021

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd stay again
Friendly helpful staff
Stayed 2 nights in Jan 2021
Response from Aisha on 8 Mar 2021
Dear Sandra, We are glad you enjoyed your stay with us. We look forward to welcoming you back in the near future.

8/10 Good

Sathish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice stay, recommended
Stayed 2 nights in Dec 2020