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Reviews of Travelodge by Wyndham Aberdeen

2 out of 5
Travelodge by Wyndham Aberdeen
820 West Bel Air Ave, I-95 Exit 85, Aberdeen, MD

Reviews

6.2
Rating 10 - Excellent. 67 out of 408 reviews" "
Rating 8 - Good. 119 out of 408 reviews" "
Rating 6 - Okay. 76 out of 408 reviews" "
Rating 4 - Poor. 58 out of 408 reviews" "
Rating 2 - Terrible. 88 out of 408 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Patricia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
What a shame the staff was incredible. The property was dirty. The bathroom fan had layers of dust inside it did not work the hallways reeked of marijuana I could go on, but I will not stay there ever again.
Stayed 1 night in Mar 2024
Response from uyesh on 3 Apr 2024
Greetings, We apologize for not meeting your expectation and that your experience was anything less than complete satisfying. I have asked management to address the issues expressed and welcome the opportunity to exceed your expectations during a future stay.RegardsUyeshGM

4/10 Poor

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smelled like smoke. Not clean.
Stayed 1 night in Mar 2024
Response from uyesh on 25 Mar 2024
Greetings, We apologize for not meeting your expectation and that your experience was anything less than complete satisfying. I have asked management to address the issues expressed and welcome the opportunity to exceed your expectations during a future stay.Regards

8/10 Good

Savage

Liked: Cleanliness, staff & service, property conditions & facilities
Its was ok for a weekend, price is good
Stayed 2 nights in Feb 2024
Response from uyesh on 27 Feb 2024
Greetings, Thank you for sharing your experience with us and we are happy that you came away with great memories at our Travelodge by Wyndham Aberdeen, MD. The best thing is that we get to be part of those memories. We appreciate your business and look forward to serving you soon. Regards.

8/10 Good

Verified traveller

Liked: Staff & service
1/18/24
The Hotel was ok. The blinds didn’t close all the way and the parking lot light shown right on the bed. Also, there was an odd funky smell like dirty socks coming from the heater/air conditioner. The restuarant was cool, food was good and waitress was friendly. Checking in was seamless and the teller was very nice. Overall it was good, especially the price….
Stayed 1 night in Jan 2024
Response from uyesh on 22 Jan 2024
Thank you for giving us an opportunity to serve.

8/10 Good

Poonam, Flushing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Uyesh on 29 Dec 2023
Thank you Poona for giving us an opportunity to serve.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stuff
Love this place and the guys at the desk are so nice and respectful
Stayed 1 night in Nov 2023
Response from Uyesh on 29 Dec 2023
Greetings and thank you for the 5 star ratings of our Travelodge by Wyndham Aberdeen, Maryland. We appreciate your business and look forward to serving you soon.

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023
Response from Uyesh on 29 Dec 2023
Thank you for choosing us for your lodging needed and for giving 5 star ratings to our Travelodge by Wyndham, Aberdeen, MD

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is quite possibly the worst hotel in the world. Drug addicts hanging out in the parking lot all hours of the night. One asked my if he could work for me while on my way to a job site. My room was never serviced by the staff in 14 days. I had to request clean towels from the front desk. The toilet in my room was not bolted to the ground. The whole building smelled of smoke. Absolutely gross!
Stayed 22 nights in Oct 2023
Response from uyesh on 2 Nov 2023
Thank you for taking the time to share your experience. It is never easy to hear a guest describe our hotel as "average," as we strive for excellence and aim to exceed our guests' expectations in all aspects of their stay. We apologize for the disappointments you encountered during your stay and welcome the opportunity to exceed your expectations during a future stay.

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, room comfort
Efficient prepared check in w bare bones essentials stocked. Clean.
Stayed 1 night in Oct 2023
Response from uyesh on 30 Oct 2023
Thank you Charlotte for giving us an opportunity to serve.

2/10 Terrible

Kennedi

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from uyesh on 23 Oct 2023
Thank you for giving us an opportunity to serve.

2/10 Terrible

Jon, Stratford

Disliked: Cleanliness, property conditions & facilities
The place is run down and desperately needs a total make over.
Stayed 1 night in Oct 2023
Response from uyesh on 23 Oct 2023
Guest satisfaction is our number one priority. I apologized for any inconvenience during your stay with us. I have asked the housekeeping and maintenance to address the issues asap.

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roach infestation!!! Stay away from this hotel
I'm usually not one to complain but this was one of the worst hotel experiences I've had in a very long time. The hotel lobby and staff were nice but that was the end of it. Once you get past the hotel lobby I felt like I was in a third world country prison. The hallways were very dirty and doors to rooms were disheveled and full of rust. The door to my room had to be shut with force ... And only stayed shut with the security latch that only had shut the door halfway. The room floors were dirty and unkept.... But worst of all the room was infested with cockroaches in the bathroom in the bedroom and on the bed itself. It wasn't just one or two it was definitely a nest nearby The place was infested I said something to the hotel lobby attendant and his only response was that that was their last room available. I tried to relax and get some shut-eye but the roaches were just too much to ignore I stayed maybe 3 hours and left. I know there was probably nothing the hotel attendant could have done but they could have offered something or tried to make my experience not as bad as it was. I had to shake my clothes out to make sure there wasn't any roaches in it when I was getting back into them.. I wanted to shower but there was too many roaches in the tub and in the toilet and in the sink. But something definitely needs to be done
Stayed 1 night in Oct 2023
Response from uyesh on 23 Oct 2023
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. I have notified pest control and have asked them to act on it asap. We have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the service discrepancies you experienced from occurring in the future.

2/10 Terrible

Jodie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here
Don’t! Just don’t! We had to check in late, and the owner evidently wasn’t happy. Got chastised like a child. Not to mention the cleanliness of the room. Or lack there of! Shady area! Just save your money and drive on.
Stayed 1 night in Oct 2023
Response from uyesh on 16 Oct 2023
Greetings, We apologize for any inconvenience during your recent stay with us. Our front desk is open 24/7 and check in time can be as late as possible. I have asked management to address the issues expressed and welcome the opportunity to exceed your expectations during a future stay.Regards

4/10 Poor

Brenda

Stayed 1 night in Oct 2023
Response from uyesh on 20 Nov 2023
Thank you for giving us an opportunity to serve.

8/10 Good

Shaun

Stayed 1 night in Oct 2023
Response from uyesh on 30 Oct 2023
Greetings, Thank you for sharing your experience with us and we are happy that you came away with great memories at our Travelodge by Wyndham Aberdeen, MD. The best thing is that we get to be part of those memories. We appreciate your business and look forward to serving you soon. Regards.

10/10 Excellent

Kurt

Liked: Staff & service
Inexpensive and quick to check in
Stayed 1 night in Sep 2023
Response from uyesh on 16 Oct 2023
We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff. We are very pleased that you had a pleasant experience with us at our Travelodge by Wyndham, Aberdeen, MD, and would like to take this opportunity to thank you for your patronage. We are truly blessed to have an amazing group of team members that really care. We sincerely appreciate your feedback and we hope to welcome you again in the future.

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rouch city
Had to leave lights and tv on all night, no sleep because room had roaches in it as soon as we walked in they scattered to hide where ever they could . Told management and alls we got was sorry, not good enough or professional. The worst !!
Stayed 2 nights in Sep 2023
Response from uyesh on 5 Sept 2023
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the service discrepancies you experienced from occurring in the future

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice.
Stayed 3 nights in Aug 2023
Response from uyesh on 5 Sept 2023
Thank you Crystal for giving us an opportunity to serve

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very convenient to the area that I was attending a tournament.
Stayed 2 nights in Aug 2023
Response from uyesh on 5 Sept 2023
Greetings, Thank you for sharing your experience with us and we are happy that you came away with great memories! The best thing is that we get to be part of those memories.

4/10 Poor

Dave

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overall tacky appearance; folks that kinda looked down and out hanging around entrance smoking; overpowering smell of cleaning solution in air; cheap vinyl flooring in room; property snd outside of facility show signs of neglect
Stayed 1 night in Aug 2023
Response from uyesh on 28 Aug 2023
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the service discrepancies you experienced from occurring in the future.

8/10 Good

Lena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peacefully
Stayed only for one night but it was fmgreat
Stayed 1 night in Aug 2023
Response from uyesh on 9 Aug 2023
Greetings, Thank you for sharing your experience with us and we are happy that you came away with great memories! The best thing is that we get to be part of those memories.

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really bad
It took 20 minutes to get someone to check me in then I got the room and walking down the hall it smelled like dog piss. I opened the door and roaches ran everywhere I ended up leaving I couldn't stay there.
Stayed 1 night in Aug 2023
Response from uyesh on 9 Aug 2023
We apologize for not meeting your expectation and that your experience was anything less than complete satisfying. I have asked management to address the issues expressed and welcome the opportunity to exceed your expectations during a future stay.

6/10 Okay

Wendy, Fleetwood

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Room looked amazing. Beds not that comfortable, bathroom door wouldn't close. Breakfast was just frosted flakes, raisin bran and coffee, nothing really for families. Room was easily accessible. Cable tv was good.
Stayed 1 night in Jul 2023
Response from uyesh on 4 Aug 2023
Thank you Wendy for choosing us for your lodging needs. We appreciate your business and look forward to serving you soon.

4/10 Poor

Terri

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing stay
We were pretty disappointed with the condition of the hotel. It had a strong odor, the beds were not comfortable and although clean enough the recent upgrades seemed haphazard.
Stayed 1 night in Jul 2023
Response from uyesh on 26 Jul 2023
Thank you for taking the time to share your experience. It is never easy to hear a guest describe our hotel as "average," as we strive for excellence and aim to exceed our guests' expectations in all aspects of their stay. We apologize for the disappointments you encountered during your stay and welcome the opportunity to exceed your expectations during a future stay

2/10 Terrible

Otis

Disliked: Cleanliness, staff & service, property conditions & facilities
There was a roach on the bed as soon as I walked in. Roaches also in and on the fridge. I am demanding a full refund. I went through expedia and didnt choose the protection because I only planned to stay and sleep for the night and continue travel early the next morning. I took video of the conditions. This is a horrible experience.
Stayed 1 night in Jul 2023
Response from uyesh on 24 Jul 2023
We take these matters very seriously and your concern has been forwarded for immediate review to our Field Operations staff. I have asked management to address the issues expressed and welcome the opportunity to exceed your expectations during a future stay.Regards

8/10 Good

Dvora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a little gem for an excellent price near Ripken stadium. We were looking for a simple, clean hotel that was close to a tournament my son played at Ripken over the weekend. While the decor is a little dated- everything else that mattered was great. It was clean, the staff were friendly and helpful, comfortable bed, great shower, and a great price!!
Stayed 2 nights in Jul 2023
Response from uyesh on 24 Jul 2023
Hello, Thank you so much for the great review of your stay here with us at our Travelodge by Wyndham, Aberdeen, Maryland. We are so happy you enjoyed your stay with us. We were thrilled to be your stop on your long journey. We work hard to provide the cleanest, freshest rooms, along with top notch customer service. We hope we can be your stop on all of your future journeys. We look forward to seeing you again real soon. And as always, safe travels!

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good for the price. Grumpy's Bar & Grill within hotel is great.
Stayed 2 nights in Jul 2023
Response from uyesh on 18 Jul 2023
Thank you for taking time to review your experience at our iconic Travelodge Aberdeen, "Your Base Camp for Adventure" I am glad we were able to make your stay comfortable and convenient. It is our goal to provide our guest with excellent customer service and clean rooms at an economical price. We look forward to serving you in the nearest future.

2/10 Terrible

Glenn

Stayed 2 nights in Jul 2023
Response from uyesh on 18 Jul 2023
Thank you for giving us an opportunity to serve.

2/10 Terrible

Constantinos

Stayed 1 night in Jul 2023
Response from uyesh on 13 Jul 2023
Thank you for giving us an opportunity to serve.

2/10 Terrible

Earl

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from uyesh on 10 Jul 2023
Greetings, We apologize for not meeting your expectation and that your experience was anything less than complete satisfying. I have asked management to address the issues expressed and welcome the opportunity to exceed your expectations during a future stay.

2/10 Terrible

Matt

Stayed 4 nights in Jul 2023
Response from uyesh on 4 Aug 2023
Thank you for giving us an opportunity to serve.

8/10 Good

Michele

Stayed 2 nights in Jul 2023
Response from uyesh on 26 Jul 2023
Thank you Michele for giving us an opportunity to serve.

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice quiet stay
This was off of any main street. Was quiet and clean. Good size room. Many shopping and eating options nearby.
Stayed 1 night in Jul 2023
Response from uyesh on 4 Jul 2023
Greetings, Thank you for sharing your experience with us and we are happy that you came away with great memories! The best thing is that we get to be part of those memories.

2/10 Terrible

Ashley

Stayed 1 night in Jul 2023
Response from uyesh on 4 Jul 2023
Thank you for giving us an opportunity to serve

4/10 Poor

Bobbi

Disliked: Cleanliness
Stayed 1 night in Jun 2023
Response from uyesh on 3 Jul 2023
Thank you for giving us an opportunity to serve.

2/10 Terrible

Greg

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
nothing!
Stayed 2 nights in Jun 2023
Response from Uyesh on 27 Jun 2023
Thank you for taking time to review our location. We are terribly sorry to hear of your experience and greatly appreciate you sharing the experience. I have asked head housekeeping to address the issues expressed.

6/10 Okay

James

Stayed 5 nights in Jun 2023
Response from uyesh on 18 Jul 2023
Thank you James for choosing us for your lodging needs.

4/10 Poor

LaVirsa

Disliked: Cleanliness, property conditions & facilities
Woke up with a backache due to the antiquated "spring" mattress. Ughhh. But I took an Aleve. Lol. Yes, they offer breakfast, but they also include a coffee maker as an amenity IN the room. However, what good is a "dirty" coffee machine that doesn't have a coffee Pot for the coffee? smh Umm. Lastly, the lamps next to the bed didn't work. I pulled out the nightstand, thinking I'd would simply plug it in. NOPE! There's only a hole in the wall. Well... I thought, "maybe they're in a renovation phase"" LOL...NOT!! I. Just hope they maintain the low prices bc for sooo many ppl, THAT is All that matters. Ijs.
Stayed 1 night in Jun 2023
Response from Uyesh on 27 Jun 2023
Thank you for taking the time to share your experience. It is never easy to hear a guest describe our hotel as "average," as we strive for excellence and aim to exceed our guests' expectations in all aspects of their stay. We apologize for the disappointments you encountered during your stay and welcome the opportunity to exceed your expectations during a future stay.

2/10 Terrible

Kelly

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This travelodge was filthy and dirty. We had roaches crawling under the bed, and our room reeked of cigarette smoke! It was so disgusting! We will never go back!!
Stayed 1 night in Jun 2023
Response from uyesh on 15 Jun 2023
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the service discrepancies you experienced from occurring in the future

4/10 Poor

Jessica

Stayed 2 nights in Jun 2023
Response from uyesh on 3 Jul 2023
Thank you for choosing us for your lodging needs

2/10 Terrible

danielle

Stayed 1 night in Jun 2023
Response from uyesh on 3 Jul 2023
Thank you for giving us an opportunity to serve.

8/10 Good

kerin

Travelled with family
Disliked: Property conditions & facilities
Stayed 6 nights in May 2023
Response from uyesh on 30 May 2023
Greetings, Thank you for your kind words and generous review of your stay with us. We are blessed to have a good core of genuine team members that truly care.

6/10 Okay

James

Disliked: Cleanliness, property conditions & facilities
I stayed at this Travelodge back in 2012. It was a ratty dump. The carpet in the hallways and rooms was disgusting. I vowed to never stay there again. However, I looked at hotels on Expedia and I saw this come up with Travelodge by Wyndham. That was a change. I looked at one of the room pictures and it appeared to be really nice. I thought it must have been renovated and I'd give it another try. They had torn out all the carpet in the hallways and rooms and replaced it with laminated wood flooring. It's much better than the old ratty carpet. However, the old stucco walls in the hallway and rooms remain. Overall, it's better than it was almost 10 years ago but it still needs improvement.
Stayed 1 night in May 2023
Response from uyesh on 30 May 2023
Thank you James for giving us an opportunity to serve.

8/10 Good

Ayse

Stayed 1 night in May 2023
Response from uyesh on 30 May 2023
Greetings, Thank you for sharing your experience with us and we are happy that you came away with great memories! The best thing is that we get to be part of those memories.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not happy
We found cockroaches in our room. The floor was dirty and there was a hole in the bathroom floor with water coming out
Stayed 1 night in May 2023
Response from uyesh on 16 May 2023
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the service discrepancies you experienced from occurring in the future.

2/10 Terrible

Kyle

Stayed 1 night in May 2023
Response from uyesh on 30 May 2023
Greetings, Thank you for giving us an opportunity to serve.

8/10 Good

Jeffrey

Stayed 1 night in Apr 2023
Response from uyesh on 16 May 2023
Thank you Jeffery for giving us an opportunity to serve.

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleep
Had a comfortable night
Stayed 1 night in Apr 2023
Response from uyesh on 14 Apr 2023
Thank you for taking time to review your experience at our iconic Travelodge by Wyndham Aberdeen, "Your Base Camp for Adventure" I am glad we were able to make your stay comfortable and convenient. It is our goal to provide our guest with excellent customer service and clean rooms at an economical price. We look forward to serving you in the nearest future.

4/10 Poor

Jada

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from uyesh on 14 Apr 2023
Thank you for giving us an opportunity to serve.

4/10 Poor

Melanie

Travelled with family
Disliked: Property conditions & facilities
There is a resaurant/bar in the hotel . Clients of the pub were loud and they screamed good part of the night ! Matress was a real disaster ! Unconfortable level 10 out of 5 ! I strongly recommend to pass on this one !
Stayed 1 night in Mar 2023
Response from uyesh on 19 Mar 2023
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the service discrepancies you experienced from occurring in the future.