Exterior

Reviews of Best Western Plus Aberdeen

2.5 out of 5
Best Western Plus Aberdeen
701 E Heron Street, Aberdeen, WA

Reviews

8.8

Excellent

Rating 10 - Excellent. 498 out of 948 reviews" "
Rating 8 - Good. 324 out of 948 reviews" "
Rating 6 - Okay. 67 out of 948 reviews" "
Rating 4 - Poor. 31 out of 948 reviews" "
Rating 2 - Terrible. 28 out of 948 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Travelled with family
Liked: Staff & service
I found a crack pipe on top of bathroom light
Stayed 2 nights in Mar 2024
Response from Management on 25 Mar 2024
Michael I'm so sorry our rooms are double checked by a head housekeeper, and I will defiantly be bringing this to her attention this is not the type of service we strive to provide.

10/10 Excellent

Channry

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Management on 25 Mar 2024
Thanks Channry :)

8/10 Good

CRISTIAN, Athens

Business traveller
Liked: Cleanliness, staff & service, amenities
The hotel is fine.
Stayed 1 night in Mar 2024
Response from Management on 12 Mar 2024
Have a wonderful day Cristian

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast bar was better than most I've experienced in other hotels.
Stayed 2 nights in Mar 2024
Response from Management on 11 Mar 2024
Glad you were able to join us for breakfast Peter, have a wonderful day!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, amazing staff, hot tub was hot (been to way too many hotels with cold hot tubs, so this was a major plus for us) and breakfast was yummy! Will definitely return!
Stayed 2 nights in Mar 2024
Response from Management on 11 Mar 2024
Thanks Robert, glad yo were able to enjoy the hot tub and breakfast, we will see you on your next visit to the harbor :)

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
Every staff member that i interacted with was amazing and went above and beyond! I wish i could remember the ladies name who checked us in and was there all weekend she was the sweetest and most kind person. We will be back to stay!!
Stayed 2 nights in Mar 2024
Response from Management on 11 Mar 2024
Nichole glad to hear your interaction with staff was memorable, we look forward to having you as our guest again in the future. Have a good day

4/10 Poor

Jesus

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The pool was not heated …there was no hot water in the room either or decent water pressure... We booked here specifically to go swimming so the stay was a complete waste of money. Do not recommend this hotel. You would better off staying in a nice hotel 30minutes
Stayed 1 night in Mar 2024
Response from Management on 4 Mar 2024
Sorry there was an issue, we had no other complaints about hot water and the pool is heated between 74-76. Have a wonderful day

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Management on 23 Feb 2024
Thanks Raul

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Management on 22 Jan 2024
Thanks Shannon glad you enjoyed your stay here at the hotel, have a wonderful day :)

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Management on 15 Jan 2024
Glad you enjoyed your stay Alexandra, have a great day :)

8/10 Good

James

Stayed 1 night in Jan 2024
Response from Management on 15 Jan 2024
Thanks James have a wonderful day!

10/10 Excellent

Lynda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact that I didn’t have to go all the way out to Ocean Shores to get room for a few nights in order to visit our son who lives in Hoquiam. We have always gone on out to Ocean Shores in the past. This room was nicer, smelled fresher cleaner than out at the Ocean. I will be back
Stayed 2 nights in Dec 2023
Response from Jackie on 2 Jan 2024
so glad you enjoyed your stay with us and we are a new option for you now, looking forward to having you as our guest again in the future

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Jackie on 28 Dec 2023
Thanks Carla have a great day :)

10/10 Excellent

Lyanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic
Stayed 2 nights in Dec 2023
Response from Jackie on 28 Dec 2023
Appreciate it Lyanna have a wonderful day :)

10/10 Excellent

Lorri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western - Aberdeen, WA - Best place to stay!
Have stayed here many times and it is the only clean, warm and welcoming place to stay in town that has a lobby and indoor entrance. Safe & kid friendly. Pets are welcome too, but I think you need to arrange that in advance... Always clean, staff always friendly, food is basic, but fresh. Elevator great, especially for my Dad who cannot do stairs anymore. Pool and hot tub always ready to go. Right in the middle of shopping & food. Not a far walk to downtown either. Everything you see on the website is exactly how it is. The only place I stay in Aberdeen ,WA
Stayed 1 night in Dec 2023
Response from Management on 26 Dec 2023
Thanks Lorri glad you enjoyed your stay with us, we appreciate your feedback! I have a wonderful staff that works hard and I know they appreciate it when it is acknowledged. Hope you had a nice holiday and we will see you again :)

10/10 Excellent

Mercedita, Puyallip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly. Good breakfast.
Stayed 2 nights in Dec 2023
Response from Management on 21 Dec 2023
Thank you :)

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was updated, clean and nice. I am picky when it comes to hotels and this place was good. It's Aberdeen, the whole town is a little sketchy.
Stayed 1 night in Dec 2023
Response from Management on 12 Dec 2023
Thanks Robert glad you enjoyed your stay with us :) Have a great day!

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on 9 Dec 2023
Thanks Denise have a wonderful day :)

10/10 Excellent

RUI HUA

Liked: Cleanliness, staff & service, property conditions & facilities
Very neat, clean, friendly
Stayed 1 night in Dec 2023
Response from Management on 9 Dec 2023
Glad you enjoyed your stay, have a great day!

8/10 Good

Ramiro

Travelled with family
Good
Stayed 1 night in Dec 2023
Response from Management on 9 Dec 2023
Thank you Ramiro :)

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, quiet and clean. Rooms are very roomy and comfortable. Wi-fi excellent.
Stayed 3 nights in Nov 2023
Response from Management on 14 Nov 2023
Thanks Ellen glad you enjoyed your stay have a wonderful day:)

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Management on 14 Nov 2023
Thank you glad you enjoyed your stay :)

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Management on 10 Nov 2023
Thanks Lisa, have a great day :)

10/10 Excellent

Phillip

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent property conveniently located to town and a variety of dining options.
Stayed 1 night in Oct 2023
Response from Management on 31 Oct 2023
Thanks Phillip glad you enjoyed your stay with us :)

10/10 Excellent

Hollis

Stayed 1 night in Oct 2023
Response from Management on 10 Nov 2023
Glad you enjoyed your stay :)

10/10 Excellent

Rachelle

Stayed 1 night in Oct 2023
Response from Management on 10 Nov 2023
Thanks Rachelle glad you enjoyed your stay with us :)

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Management on 11 Oct 2023
Thanks David glad you enjoyed your stay :)

8/10 Good

Amie

Stayed 1 night in Oct 2023
Response from Management on 31 Oct 2023
Thank you

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Management on 11 Oct 2023
Thanks Rebecca have a wonderful day!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star hotel in Aberdeen
Nice, clean comfortable hotel. Got up early fishing, therefore too early for the breakfast
Stayed 1 night in Sep 2023
Response from Management on 1 Oct 2023
Thanks Robert glad you enjoyed your stay

6/10 Okay

Randy

Stayed 1 night in Sep 2023
Response from Management on 1 Oct 2023
Thanks Randy have a great day

8/10 Good

Cynthia, Lakewood

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable, safe. Staff was terrific. Disappointed the hot tub was down during our visit.
Stayed 1 night in Sep 2023
Response from Management on 21 Sept 2023
Sorry the hot tub is down, unfortunately we do not have any control over mechanical issues, the part is on order and will be fixed when received. Hope you were able to enjoy the pool :) Have a wonderful day!

10/10 Excellent

Janusz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!!!! Very clean, great breakfast.
Stayed 1 night in Sep 2023
Response from Management on 17 Sept 2023
Thank you :)

10/10 Excellent

jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Management on 17 Sept 2023
Appreciate it Jason have a great day :)

10/10 Excellent

Gilbert

Stayed 1 night in Sep 2023
Response from Management on 17 Sept 2023
Thanks Gilbert have a great day :)

8/10 Good

Katherine

Stayed 1 night in Sep 2023
Response from Management on 1 Oct 2023
Katherine have a great day :)

6/10 Okay

Blake, Oklahoma City

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed had hairs on the sheets. Parking lot had drug users shooting up & smoking pot. I felt unsafe walking from my car to the door as well as leaving my vehicle overnight. Not worth the money I paid to feel this unsafe. Blake
Stayed 1 night in Sep 2023
Response from Management on 12 Sept 2023
We monitor our property not only by surveillance as well walk throughs and do not tolerate trespassing of any kind. This is an issue facing our country as a whole. Our property is very safe sorry you felt that way.

10/10 Excellent

Beth

Stayed 1 night in Sep 2023
Response from Management on 1 Oct 2023
Thanks Beth glad you enjoyed your stay :)

8/10 Good

Pippa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clearly the nicest property in Aberdeen. The inside was modern, well maintained and clean with the exception of a few buttons on the elevator out of place and a couple hairs on the wall above the shower. The staff was friendly and let us know everything about the property when we checked in. The room itself was spacious and we got a room overlooking the river. You could hear the traffic noise, so consider this if you are a light sleeper.
Stayed 1 night in Sep 2023
Response from Management on 5 Sept 2023
Sorry the elevator buttons they have been replaced things always seem to happen on the weekend or after hours :) Glad you enjoyed your stay with us have a great day

10/10 Excellent

Terri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The landscaping and building are well kept. The beds are comfortable. The front desk staff have been friendly and helpful.
Stayed 1 night in Sep 2023
Response from Management on 3 Sept 2023
Thank you Terri have a wonderful day :)

10/10 Excellent

Sandy

Travelled with partner
Front desk was welcoming and friendly. Check in was a breeze.
Stayed 1 night in Aug 2023
Response from Management on 1 Sept 2023
Thanks Sandy :) Have a wonderful day

8/10 Good

dongwei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Aug 2023
Response from Management on 26 Aug 2023
Thank you glad you enjoyed your stay have a great day :)

10/10 Excellent

WOO CHEOL

Stayed 2 nights in Aug 2023
Response from Management on 17 Sept 2023
Thank you, glad you enjoyed your stay with us

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Management on 25 Aug 2023
Thanks Heather have a great day :)

6/10 Okay

Nikoli

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was ok, nothing to write home about. Cracked glass for window to pool area, and elevator had broken buttons with unprofessional temporary solution. Price of rooms exceeds value.
Stayed 2 nights in Aug 2023
Response from Management on 21 Aug 2023
Thank you for your input, elevator button broke Friday afternoon tech could not come out till Monday to repair sorry for any inconvenience thought it better than shutting the whole elevator down using stairs only. Have a wonderful day

4/10 Poor

Iris

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We stayed for 1 night The room's Smell was terrible. I barely slept at night bacause of the train that passes every couple of hours. The humidity was high..it seems we slept insude the bath. Despite all these , the SERVICE team were nice and the beds were comfirtable
Stayed 1 night in Aug 2023
Response from Management on 20 Aug 2023
Sorry there was an issue with your room, we do have 2 sets of windows to help with outside noise. The train runs through the whole down does not have a set schedule since it is a freight train. Hope you have a wonderful day

6/10 Okay

Necole

Travelled with family
Disliked: Amenities
Hotel was average. Area around the hotel not safe for walking. Walmart next door with many homeless in parking lot, around property and town. Driving thru we witnessed a lady have her purse grabbed by a man walking down the street in broad daylight.
Response from Management on 20 Aug 2023
NecoleI understand this is an issue through out our country that needs to be dealt with at the national level as well as the state and county levels. Hope you have a wonderful day.

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Jackie on 16 Aug 2023
Appreciate it Thomas have a good day!

8/10 Good

Yuriy, Redmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Jackie on 16 Aug 2023
Thanks Yurly have a wonderful day :)

10/10 Excellent

Walter

Liked: Amenities
Best motel on our recent trip to Washington.
Stayed 1 night in Aug 2023
Response from Management on 20 Aug 2023
Thanks Walter glad you enjoyed your :)