Family Apartment, 2 Bedrooms, Kitchen | Hypo-allergenic bedding, blackout curtains, iron/ironing board
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Reviews of Hotel Aarhus City Apartments

3 out of 5
Hotel Aarhus City Apartments
18 Fredensgade, Aarhus

Reviews

8.6

Excellent

Rating 10 - Excellent. 45 out of 100 reviews" "
Rating 8 - Good. 43 out of 100 reviews" "
Rating 6 - Okay. 4 out of 100 reviews" "
Rating 4 - Poor. 6 out of 100 reviews" "
Rating 2 - Terrible. 2 out of 100 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Maria on 4 Oct 2023
Dear Wen,Thank you so much for staying with us and for taking the time to write us this great review! We are thrilled to see that you've had an excellent stay and we hope you'll stay with us again next time you visit Aarhus.Kindest,Maria Faber

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well priced location location
Affordable, comfortable, central location near to supermarket, restaurants, transport, shopping and sights. My one suggestion would be to provide 2 keys to enable some independent coming and going.
Stayed 2 nights in Sep 2023
Response from Maria on 28 Sept 2023
Dear Deborah,Thank you so much for your great review of your stay with us.We are very happy that you enjoyed your stay with us and that you took the time to give us a 10/10.We are always happy to provide 2 keys upon request, so if you decide to stay with us again in the future, please do not hesitate to contact us regarding extra keys.We hope to see you again very soon!Kind regards,Maria

10/10 Excellent

Deborah

Stayed 3 nights in Jun 2023
Response from Nina on 13 Jul 2023
Hello Deborah, thank you for your review. It looks like you had a great stay at our hotel. Youre always welcome again another time.Best regardsNina, Hotel Aarhus City Apartments

2/10 Terrible

Michael

Stayed 2 nights in Jun 2023
Response from Nina on 22 Jun 2023
Hej Michael,tak for din anmeldelse. Beklager at du ikke har været helt tilfreds med dit ophold. Kontakt os gerne hvis du har noget feedback.Venlig hilsenNina, Hotel Aarhus City Apartments

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, property conditions & facilities
The apartments are in a nice area with a lot of dining options and places to shop. Parking is not convenient and hard to find.
Stayed 1 night in May 2023
Response from Nina on 13 Jun 2023
Hello Bruce,thank you for your review of our hotel. I'm happy to hear that you enjoyed our good location. Youre always welcome again another time.Best regardsNina, Hotel Aarhus City Apartments

8/10 Good

Jakob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Business stay centrally convinient
Stayed 1 night in Aug 2021
Response from Ulf, Hotel ACA on 9 Sept 2021
Hello Jakob, Thank you for your visit and for the short but precise review of our hotel. You are welcome anytime. Kind regards, Ulf, Hotel ACA

10/10 Excellent

Franck Vendelbo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020
Response from Ulf, Hotel ACA on 30 Sept 2020
Hej Franck, Tak for den flotte anmeldelse, og tak fordi du kommer igen. Det sætter vi stor pris på. Venlig hilsen Ulf, Hotel ACA

8/10 Good

Jan

Stayed 1 night in Jan 2024
Response from Maria on 2 Feb 2024
Kære Jan,Mange tak for besøget!Vi håber på at se dig igen snart :)Bedste hilsner,Maria

10/10 Excellent

Preben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Maria on 19 Dec 2023
Kære Preben,Tusind tak for besøget og fordi du har taget dig tid til at lave så flot en anmeldelse - det betyder meget!Tak for nu og på forhåbentligt gensyn,Bedste hilsner,Maria

10/10 Excellent

Tina

Stayed 1 night in Dec 2023
Response from Maria on 19 Dec 2023
Kære Tina,Mange tak for den flotte anmeldelse! Vi er glade for, at du har nydt dit ophold hos os.Rigtig god jul!Bedste hilsner,Maria

8/10 Good

Sanne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Dejligt og hyggeligt sted. God plad og beliggenhed i top
Stayed 1 night in Nov 2023
Response from Ulf, Hotel ACA on 29 Nov 2023
Hej Sanne,Tak for besøget og for de pæne ord! Du er altid velkommen.Venlig hilsenUlf, Hotel ACA

10/10 Excellent

Søren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alt var tip top, jeg kommer gerne igen
Stayed 1 night in Nov 2023
Response from Maria on 19 Dec 2023
Kære Søren,Tak for besøget og for de fine ord! Vi vil glæde os til at byde dig velkommen endnu en gang.Bedste hilsner,Maria

8/10 Good

Lucie

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel in the centre, a bit noisy but good value
Good value for money, hotel in the centre of Aarhus. But overlooks the street (a bit noisy, not possible to open the windows for this reason). The essentials are there (bed, kitchen, bathroom), but the bathroom sink is really small and shower gel and shampoo would be welcome. Two keys would be helpful for couples. No problems with check-in and check-out and the team is very responsive when we have questions.
Stayed 2 nights in Oct 2023
Response from Nina on 31 Oct 2023
Hello Lucie, thank you for your detailed review. Youre always welcome again another time :)Best regardsNina, Hotel Aarhus City Apartments

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Fatal, no repetiremos
Desde el hotel fueron poco flexibles cuando tuve un problema con el pago y me amenazaron con cancelar mi reserva si no pagaba por adelantado a través de un link, a pesar de que en la reserva ponía que se pagaba en el alojamiento. Además, una vez hecho el pago, tuvimos que llamarles al número de emergencia porque no nos mandaban el código para entrar en la habitación. Una vez nos lo mandaron, la llave que nos dieron era para otra habitación, y no estaban seguros de si la llave que teníamos abría la habitación de otra persona o no. En general, muy muy mal servicio y gestión.
Stayed 5 nights in Sep 2023
Response from Nina on 13 Sept 2023
Hello, I'm sorry to hear about the problems with the payment and check-in. We always do our best, to ensure a fast and easy check-in for all our guests. Its true that payment must be done to the hotel. But not at the hotel. We always inform our guests in their booking confirmation that payment at the hotel is not possible and that payment must be done online. If our guests, for some reason, dont read their booking confirmation, then we also send them a reminder a few days before arrival. This is to avoid that our guests arrive at the hotel without having received the key box code in due time.Since youre anonymous, I cant know exactly what went wrong in your case. However, we never threaten to cancel a reservation if payment isnt done. But we sometimes offer to cancel for free, if a guest has no possibility to pay online. As for the trouble with the key, it was simply a minor human mistake and it was sorted out immediately from our side. The apartment was still the correct one. I hope you enjoyed your stay in Århus nevertheless. Best regardsNina, Hotel Aarhus City Apartments

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Torben, Hotel Aarhus City Apartments on 11 Sept 2023
Hej,Tak for din gode anmeldelse.

4/10 Poor

Marcel

Stayed 1 night in Sep 2023
Response from Torben, Hotel Aarhus City Apartments on 11 Sept 2023
Hej,Tak for din anmeldelse.

8/10 Good

Jens Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Ulf, Hotel ACA on 26 Jul 2023
Hej Jens Christian,Mange tak for både besøg og for anmeldelse.Du er altid velkommen.Venlig hilsenUlf, Hotel ACA

8/10 Good

Thomas

Stayed 1 night in Jul 2023
Response from Ulf, Hotel ACA on 26 Jul 2023
Hej Thomas,Tak for besøg og for anmeldelse.Kom snart igen.Venlig hilsenUlf, Hotel ACA

8/10 Good

Charlotte

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Dårlig information
Ved reservationen af værelset, blev vi ikke gjort opmærksom på at værelset lå i stueetagen, med vinduer ud til vejen. Det resulterede i ingen nattesøvn, begge nætter. Ellers var værelset ok.
Stayed 2 nights in Jul 2023
Response from Nina on 17 Jul 2023
Hej Charlotte, tak for anmeldelsen. Beklager at I ikke har været helt tilfredse med værelset. Der er desværre ikke så meget, vi kan gøre ved den støj der er midt i centrum, men man er altid velkommen til at kontakte os, hvis der er noget man ikke er helt tilfreds med. Så gør vi altid alt vi kan, for at løse problemet. Venlig hilsenNina, Hotel Aarhus City Apartments

10/10 Excellent

Helle

Stayed 2 nights in Jun 2023
Response from Nina on 22 Jun 2023
Hej Helle, tak for den fine anmeldelse. Du er altid velkommen igen en anden gang.Venlig hilsenNina, Hotel Aarhus City Apartments

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alt var meget fint
Stayed 3 nights in May 2023
Response from Ulf, Hotel ACA on 31 May 2023
Hej Anonymous,Tak for både besøg og dejligt ti-tal her!Kom snart igen.Venlig hilsenUlf, Hotel ACA

8/10 Good

Kathe

Stayed 1 night in May 2023
Response from Ulf, Hotel ACA on 24 May 2023
Hi Kathe,Thank you for visiting us!You are welcome. :)Kind regards,Ulf, Hotel ACA

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Ulf, Hotel ACA on 3 May 2023
Hello Anonymous,Thank you for this review and for your stay with us at Hotel Aarhus City Apartments.We would like you to come back. :)Kind regards,Ulf, Hotel ACA

4/10 Poor

Poul

Stayed 1 night in Apr 2023
Response from Ulf, Hotel ACA on 5 May 2023
Hej Poul,Tak for besøget. Jeg tænker, at vi ikke helt matchede dine forventninger. Vi hører gerne fra dig, hvis du blev skuffet.Venlig hilsenUlf, Hotel ACA

10/10 Excellent

Carsten

Stayed 1 night in Apr 2023
Response from Ulf, Hotel ACA on 19 Apr 2023
Hej Carsten,Tak for det flotte 10-tal!Kom endelig snart igen.Venlig hilsenUlf, Hotel ACA

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Centralt beliggenhed
Perfekt beliggenhed og dejligt at have køkken faciliteter. Desværre var der kun 18 grader på værelset
Stayed 2 nights in Mar 2023
Response from Ulf, Hotel Faber on 5 Apr 2023
Hej Karen,Tak for besøget og for anmeldelsen her. 18 grader er lige til den sparsommelige side, men der er nu radiator på værelset. Vi kan godt finde på at skrue ned mellem gæster, og normalt husker vi også at skrue lidt op inden ankomst. Jeg beklager, at du fik en kølig modtagelse.Venlig hilsenUlf, Hotel Faber

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super centralt beliggende lejlighed
Fin, centralt beliggende og veludstyret lejlighed. Eneste mangel var et strygejern ;o) Lidt periodisk støj om aftenen/natten fra gaden pga berusede mennesker, men det er nok "omkostningen" ved den centrale beliggenhed. Vi brugte slet ikke bilen hele weekenden, kunne gå til alt! Kommer gerne igen!
Stayed 2 nights in Mar 2023
Response from Ulf, Hotel ACA on 29 Mar 2023
Hej Carsten,Tak for besøg og for den fine, fine anmeldelse her. Dejligt, at I nød det! De fleste af os her kunne nok klare os uden bil, men vi har stadig 300.000 af dem. Kom snart igen.Venlig hilsen,Ulf, Hotel ACA

6/10 Okay

karina

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Tv’et virkede ikke det var lidt øv og det var lidt svært at finde et sted at parkere og svært at finde ud af hvor vi skulle komme af med affald Ellers et behageligt ophold
Stayed 2 nights in Mar 2023
Response from Ulf, Hotel ACA on 15 Mar 2023
Hej Karina,Tak for besøget og dit besyv her. Jeg er ked af, at TV'et var i udu. Det får vi fixet.Parkering er tricky for os alle sammen i byen, men de fleste af vores gæster parkerer i Sallings parkeringshus, der har indkørsel lige rundt om hjørnet.Til den anden side, venstre, er der godt 50 meter til nærmeste affaldsø.Kom endelig igen til et forhåbentligt endnu behageligere ophold.Venlig hilsenUlf, Hotel ACA

10/10 Excellent

Britta-Marie

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Nina on 13 Mar 2023
Hej Britta-Marie, tak for den flotte anmeldelse. Du er altid velkommen igen en anden gang :)Venlig hilsenNina, Hotel Aarhus City Apartments

10/10 Excellent

Britta Vestfal

Stayed 1 night in Feb 2023
Response from Ulf, Hotel ACA on 1 Mar 2023
Hej Britta,Tak for besøget og den fine anmeldelse her! Jeg håber, I tager et smut til Aarhus snart igen. Venlig hilsenUlf, Hotel ACA

10/10 Excellent

Carsten Hering

Stayed 1 night in Feb 2023
Response from Nina on 24 Feb 2023
Kære Carsten, tak for den fine anmeldelse. Du er altid velkommen igen en anden gang.Venlig hilsenNina, Hotel Aarhus City Apartments

8/10 Good

Tue Thuren

Business traveller
Liked: Staff & service, room comfort
Super central lokation
Super central lokation. Rimelige adgangs forhold, møbleret / indrettet med det der er brug for. Sengen lidt til den hårde side. Den lejlighed vi havde var meget stille. Badet manglede et forhæng. Der bar tildelt rigeligt med håndklæder.
Stayed 3 nights in Jan 2023
Response from Nina on 6 Feb 2023
Hej Tue, tak for den fine og ærlige anmeldelse. Du er altid velkommen igen en anden gang. Venlig hilsen Nina, Hotel ACA.

6/10 Okay

Tina

Stayed 1 night in Jan 2023
Response from Ulf, Hotel ACA on 1 Feb 2023
Hej Tina,Tak for besøg og for anmeldelse. Kom endelig snart igen.Venlig hilsenUlf, Hotel ACA

10/10 Excellent

Henriette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flinke og hjælpsomme medarbejdere. Centralt beliggende, men stille og roligt.
Stayed 1 night in Jan 2023
Response from Ulf, Hotel ACA on 1 Feb 2023
Hej Henriette,Tak for besøget og for den flotte anmeldelse her. Du er velkommen når som helst.Venlig hilsenUlf, Hotel ACA

10/10 Excellent

Jens falk

Stayed 3 nights in Dec 2022
Response from Torben, Hotel Aarhus City Apartments on 2 Jan 2023
Hej Jens,Mange tak for din anmeldelse. Den er jeg glad for. Jeg håber I havde et godt ophold i Aarhus.

8/10 Good

Hege Christophersen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Grei leilighet
Grei leilighet sentralt
Stayed 1 night in Dec 2022
Response from Ulf, Hotel ACA on 29 Nov 2023
Hej Hege,Tak for besøget og for den fine karakter. Kom ned og besøg os igen.Venlig hilsenUlf, Hotel ACA

10/10 Excellent

Lith

Stayed 1 night in Dec 2022
Response from Torben, Hotel Aarhus City Apartments on 11 Dec 2022
Hej Lith,Mange tak for din anmeldelse. Jeg håber I havde et dejligt ophold i Aarhus.

8/10 Good

Susanne Møller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Godt sted med god beliggenhed.
Værelset var ganske fint. Kunne godt have brugt et køleskab og så brugte jeg al for lang tid på at finde parkering, som ovenikøbet var dyrt.
Stayed 1 night in Nov 2022
Response from Torben, Hotel Aarhus City Apartments on 15 Nov 2022
Hej Susanne, tak for besøget. Og tak for din fine anmeldelse. Jeg er ked af at du ikke fandt køleskabet. Vi har køleskabe med frostboks i alle vores værelser og lejligheder. Så det er da meget ærgerligt at du ikke fik øje på det.Jeg håber at du vil besøge os igen en anden gang.

10/10 Excellent

Merete

Stayed 3 nights in Oct 2022
Response from Nina on 20 Oct 2022
Kære Merete,tak for besøget og den fine anmeldelse. Du er altid velkommen igen en anden gang :)

2/10 Terrible

Sander

Disliked: Cleanliness, staff & service
Stayed 2 nights in Oct 2022
Response from Torben, Hotel Aarhus City Apartments on 25 Oct 2022
Kære Sander,Tak for at du tog dig tid til at give en anmeldelse.

10/10 Excellent

john aguilera

Stayed 3 nights in Sep 2022
Response from Torben, Hotel Aarhus City Apartments on 30 Sept 2022
Hej John,Tak for din fine anmeldelse.Jeg håber at du havde et godt ophold i Aarhus

8/10 Good

Jonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centralt beliggende i gå afstand til forretninger og spisesteder👍
Stayed 2 nights in Aug 2022
Response from Nina on 12 Sept 2022
Hej Jonna,tak for den fine anmeldelse. Du er altid velkommen igen en anden gang :)

8/10 Good

marianne

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2022
Response from Ulf, Hotel ACA on 2 Sept 2022
Hej Marianne,Tak for både besøg og anmeldelse her. Kom snart igen!Venlig hilsenUlf, Hotel ACA

10/10 Excellent

Hanne-Lise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skøn og central lille hotellejlighed
Stayed 4 nights in Aug 2022
Response from Ulf, Hotel ACA on 31 Aug 2022
Hej Hanne-Lise,Tak for besøget og for det flotte 10-tal!Vi glæder os til at se dig igen.Venlig hilsenUlf, Hotel ACA

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
God oplevelse. Eneste minus er at der står man skal aflevere nøglen i postkassen ved glasindgangen men at man skal bruge nøgler for at komme ud af porten.
Stayed 1 night in Aug 2022
Response from Ulf, Hotel ACA on 31 Aug 2022
Hej Anonymous,Tak for besøget. Godt at oplevelsen var god!Til næste gang er der en knap monteret på væggen ved porten, der aflåser den. Så nøglen kan godt afleveres ved glasindgangen. :)På gensyn!Venlig hilsenUlf, Hotel ACA

10/10 Excellent

Ole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022
Response from Ulf, Hotel ACA on 24 Aug 2022
Tak for besøg og for den fine karakter.Vi ses næste gang!Venlig hilsenUlf, Hotel ACA

10/10 Excellent

Knut-Olav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Ulf, Hotel ACA on 24 Aug 2022
Hej Knut-Olav,Mange tak for besøg og for den fine karakter!Kom snart igen.Venlig hilsenUlf, Hotel ACA

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Ulf, Hotel ACA on 24 Aug 2022
Hej Christian,Tak for besøget og for den flotte karakter.Vi ses næste gang!Venlig hilsenUlf, Hotel ACA

6/10 Okay

Alain

Stayed 1 night in Jul 2022
Response from Ulf, Hotel ACA on 27 Jul 2022
Hello Alain, Thank you for your visit and for briefly reviewing us here. We hope to see you again. Kind regards Ulf, Hotel ACA

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Super sted og dejlig rolige omgivelser, det hele spillede, så fuld hus med stjerner 😁
Århus City Apartments
Terrasse
Lejlighed
Stayed 1 night in Jul 2022
Response from Ulf, Hotel ACA on 20 Jul 2022
Hej Anonymous, Mange tak for besøget og den så flot illustrerede anmeldelse her! Jeg er glad for, at I havde en god tur til Aarhus. Kom endelig igen! Venlig hilsen Ulf, Hotel ACA