On the beach, beach towels

Reviews of Best Western Plus Ocean View Resort

3 out of 5
Best Western Plus Ocean View Resort
414 North Prom, Seaside, OR

Reviews

8.4

Very good

Rating 10 - Excellent. 516 out of 1002 reviews" "
Rating 8 - Good. 269 out of 1002 reviews" "
Rating 6 - Okay. 94 out of 1002 reviews" "
Rating 4 - Poor. 64 out of 1002 reviews" "
Rating 2 - Terrible. 59 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our front desk clerk was awesome, he went out of his way to make sure we had a copy night ulrich is an outstanding employee and deserves recognition for his customer service, he’s one of the best
Stayed 1 night in May 2024

8/10 Good

Olena, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So good hotel but I reserved suit with ocean view and our number doesn’t good for this view. All another things were good!
Stayed 2 nights in May 2024
Response from Mark on 21 May 2024
Thank you so much!

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great view easy to get to places.
Stayed 1 night in May 2024
Response from Mark on 21 May 2024
Thank you so much!

10/10 Excellent

Giselia Dos Santos

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, quite close from the beach
Stayed 3 nights in May 2024
Response from Mark on 21 May 2024
Thank you!

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The perfect location and a wonderful front desk crew!
Stayed 2 nights in May 2024
Response from Mark on 21 May 2024
Thank you so much!

10/10 Excellent

amy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A washing station for your feet and pets would be nice after visiting the beach.
Stayed 1 night in May 2024
Response from Sarah on 16 May 2024
Hello, thank you for your review. To let you know for future reference, there is a washing station just outside of the pool area on the parking lot side of the hotel. We appreciate your feed back and hope this helps for your next stay with us!

8/10 Good

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for the price.
Stayed 1 night in May 2024
Response from Mark on 16 May 2024
Thank you!

10/10 Excellent

Kameko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet, nice
Stayed 1 night in Apr 2024
Response from Uli on 14 May 2024
We are glad you enjoyed your clean and quite stay with us.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Views
Stayed 1 night in May 2024
Response from Mark on 11 May 2024
Thank you Jennifer!

4/10 Poor

Hope

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The beds are extra firm and very uncomfortable. The patio was dirty. I did not realize this was an ADA room and the toilet was too high.
Stayed 1 night in May 2024
Response from Mark on 11 May 2024
I am sorry- Thank you for letting me know.

4/10 Poor

Laura

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Uli on 14 May 2024
Thank you for your review. Let us know how we can improve your stay with us here at the Best Western Ocean View Resort. Thank you.

10/10 Excellent

Vernell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in May 2024
Response from Sarah on 8 May 2024
Thank you for sharing your opinion, we look forward to serving you in the future!

10/10 Excellent

Joe

Liked: Staff & service
Stayed 1 night in May 2024
Response from Sarah on 8 May 2024
Thank you for sharing your opinion, we look forward to serving you in the future!

10/10 Excellent

Foday

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience, will definitely be back!
Stayed 1 night in Apr 2024
Response from Katherine on 2 May 2024
Good morning Foday, We are so glad that you had a wonderful experience with us. We hope that you get to come back again soon!

8/10 Good

Dian, Maple Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Con: We had to pay $40 early check in fee because we were there at around noon, breakfast isn't included. Pro: Close to the promenade and beach, property is clean, room is small but comfortable, plenty of parking.
Stayed 1 night in Apr 2024
Response from Kat on 1 May 2024
Thank you for telling us what you liked and didn't like. We use this feedback to improve upon in the future. We hope to see you again soon.

8/10 Good

Kimber

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice place. Our room never did seem to really get warm.
Stayed 2 nights in Apr 2024
Response from Cara on 29 Apr 2024
Thank you for telling us what you liked and didn't like. We use this feedback to improve upon in the future. We hope to see you again soon.

10/10 Excellent

william g

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Cara on 29 Apr 2024
Thank you; we are so glad you enjoyed your stay!

6/10 Okay

Makayela

Stayed 4 nights in Apr 2024
Response from Uli on 15 May 2024
Thank you for your review. Let us know how we can improve your stay. Thank you.

4/10 Poor

Banda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property was clean and the room I stayed in was nice. Front desk lady was rude and unprofessional.
Stayed 1 night in Apr 2024
Response from Guest Services on 25 Apr 2024
Good morning Banda,, We are sorry to see your experience was not what you anticipated. Feedback is important as we strive to meet our guest expectations, and need to know where we can improve.

10/10 Excellent

Hilary, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for a double queen room with balcony looking out to the ocean. I couldn't find anything else in Seaside that offered that value for beach views with a real balcony.
Stayed 1 night in Apr 2024
Response from Kat on 24 Apr 2024
Good morning Hilary,We are so glad that you had a wonderful experience with us.We hope that you get to come back again soon!

8/10 Good

Doreen

Stayed 1 night in Apr 2024
Response from Mark on 11 May 2024
Thank you Doreen!

10/10 Excellent

Elena

Travelled with family
Hotel has a 2 nights stay and get one night free offer , if you join the membership. We recently stayed 2 nights and joined the membership. But we booked your hotel through Expedia , so we can’t get this promotion. It’s not fair . If we didn’t go through Expedia, we wouldn’t have known your hotel has a good review. We really like your hotel location, as I compared it with the other hotels and decided to stay here . I recommend to my friends, but I am still disappointed that we can’t get a free night. We really had a happy time staying at seaside hotel.
Response from Cara on 21 Apr 2024
I am sorry for the confusion. I don't see the rewards information attached. In fact, notes indicated our team inquired about the Best Western Rewards program status when you checked in, and it was opted out. Your rewards or enrollment would have had to been attached to your reservation prior to checking you out to qualify for the promotion described. You are welcome to contact the hotel for further review. Thank you.

8/10 Good

Yvonne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stove wasn't working at first Maintenance had to come in the morning to replace stove. Overall front desk was wonderful and very attentive!
Stayed 2 nights in Apr 2024
Response from Bianca - Guest Services on 13 Apr 2024
Hello Yvonne,Thank you so much for your wonderful review about our front desk! We are sorry the stove needed to be replaced during your stay. We appreciate you choosing us, your understanding and hope to see you again soon.Keep Living in your JOY!

10/10 Excellent

Albrecht, Rainier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Apr 2024
Response from Kat on 11 Apr 2024
Thank you, Albrecht !It means a lot to us that you had a great time! We hope to see you again soon!

10/10 Excellent

Patrick

Stayed 1 night in Apr 2024
Response from Cara on 29 Apr 2024
Thank you; we are so glad you enjoyed your stay!

10/10 Excellent

Silvia

Stayed 1 night in Apr 2024
Response from Cara on 29 Apr 2024
Thank you; we are so glad you enjoyed your stay! We hope to see you again soon.

6/10 Okay

Gerardo, Cornelius

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine but the "small room" that they gave us had a murphy bed in it that was NOT in the description and was same cost as regular room.
Stayed 2 nights in Apr 2024
Response from Bianca - Guest Services on 8 Apr 2024
Hello Gerardo, Thank you for your feed back. We are happy you enjoyed our property. We are sorry about the murphy bed. For clarification. The room type that was booked is our economy 1-queen bed room. You are correct, the size of the room is "small" and normally has a regular queen size bed free standing in the room which limits the space. A few of the exact room type and dimensions we have removed the standing queen size bed and replaced it with the queen murphy bed which as you noticed has an actual queen mattress on the platform of the murphy bed when it is pulled down. Same quality mattress as our other queen beds. The murphy concept allows for spaciousness and a small sofa to sit on during the day and the bed for use at night. The cost of the room will remain the same as the room is the room type and dimensions. In the future you can request a non-murphy bed single queen economy room.Thank you again for your feedback.Keep living in your JOY!

10/10 Excellent

Emily

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best stay i have ever had. Wonderful, clean, close to everything. Right next to Mos seafood reastaurant and shops. Perfect place to stay. Highly recommend. Staff was friendly, accomodating. They have everything you could want. Coffee shop downstairs is a nice touch. The pool is clean and amazing as well. My daughter was so happy and so was I. Bravo Best Western, bravo!
Stayed 2 nights in Apr 2024
Response from Bianca - Guest Services on 7 Apr 2024
Hello Emily!Thank you so much for your incredible amazing review! We are so ecstatic we exceeded your expectations and both you and your daughter could share in the JOY together! We look forward to you both returning back to us again soon! Have a Happy Day!

10/10 Excellent

Leanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Bianca - Guest Services on 7 Apr 2024
Hello Leanna,We are happy you had an great stay. Thank you for your fabulous review. We are happy we exceeded your expectations!Keep living in your JOY!

6/10 Okay

Jake

Travelled with family
Liked: Staff & service
Staff real nice. Bathroom was a little small.
Stayed 1 night in Apr 2024
Response from Bianca - Guest Services on 6 Apr 2024
Hello Jake,Thank you so much for your review. We are happy you enjoyed our staff. We are sorry the bathroom is a little small. We appreciate you choosing us for your stay and hope to see you again soon!Keep Living in your JOY!

10/10 Excellent

Gary

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice place to stay
Stayed 1 night in Mar 2024
Response from Bianca - Guest Services on 2 Apr 2024
Hello Gary,We are so very happy you enjoyed your stay with us!We appreciate your amazing review.We look forward to seeing you again soon.

10/10 Excellent

Georgie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soft beds! Clean, fully stocked in room, nice place!
Stayed 1 night in Mar 2024
Response from Sarah on 30 Mar 2024
Thank you for your input, we are glad you had a nice stay. We hope to see you again soon!

10/10 Excellent

parmdeep

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Mar 2024
Response from Sarah on 30 Mar 2024
Thank you for your response, we are glad that you had a good time. We hope to see you again soon.

8/10 Good

Lydia

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Easy to find on maps. Walking distance from the beach and aquarium. Super friendly staff.
Stayed 1 night in Mar 2024
Response from Sarah on 28 Mar 2024
Thank you for sharing your experience, we hope to see you again soon!

10/10 Excellent

Khanxay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything.
Stayed 2 nights in Mar 2024
Response from Sarah on 25 Mar 2024
Thank you for your response, we hope to see you again soon!

10/10 Excellent

Carolyn

Stayed 2 nights in Mar 2024
Response from Bianca - Guest Services on 13 Apr 2024
Hello Carolyn,Thank you for your magnificent review. We are happy we exceeded your expectations. We appreciate you choosing us for your stay and look forwarding to seeing you again.Have a Happy Day!

10/10 Excellent

Nathan

Stayed 1 night in Mar 2024
Response from Bianca - Guest Services on 13 Apr 2024
Hello Nathan,Thank you for your amazing review! We are happy we exceeded your expectations. We appreciate your choosing us and look forward to seeing you again soon!

10/10 Excellent

Mee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay!
Stayed 1 night in Mar 2024
Response from Uli on 20 Mar 2024
We are glad you enjoyed your stay. We hope to see you in the near future.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Uli on 20 Mar 2024
Thank you for giving us a 5 out of 5. We hope to see you next time.

10/10 Excellent

Aleisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet right off the beach. Loved every minute of it and only steps away from all the fun!!
Stayed 3 nights in Mar 2024
Response from Bianca - Guest Services on 19 Mar 2024
Hello Aleisha,Thank you for your AMAZING review! We are so happy you loved every minute of your stay! YES, steps away from all the fun being on the boardwalk. We hope to see you soon.

10/10 Excellent

JESSICA

Stayed 4 nights in Mar 2024
Response from Bianca - Guest Services on 8 Apr 2024
Hello Jessica,We are happy we exceeded your expectations. We appreciate you staying with us and hope to see you again soon. Have a happy day!

8/10 Good

Lissa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint are the pillows! Please upgrade the pillows, and have extra pillows available in the closet. Linens for the Murphy bed should also be available in the room.
Stayed 1 night in Mar 2024
Response from Sarah on 18 Mar 2024
Thank you for your honest review, we will look into these matters. We hope you come stay with us again soon!

4/10 Poor

Jessica

Very loud at night
Stayed 1 night in Mar 2024
Response from Bianca - Guest Services on 18 Mar 2024
Hello Jessica,Thank you for your feedback. We apologize for the loudness. Normally quiet time is 9 p.m. to 9a.m. We do walk arounds, and if there is a noise issue, notifying front desk usually resolves the situation. Normally, the nights are quiet. We hope to see you again.

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay the partial view of the beach was better than I expected and I enjoyed the fact it was so close to restaurants and shopping. And the hot tub was amazing! The staff was terrific and even though it was raining my daughter and her friend had a great time. Thank you!
Stayed 1 night in Mar 2024
Response from Sarah on 15 Mar 2024
So glad that you had a wonderful experience! We hope that you get to come back again soon!

10/10 Excellent

Haeley, Cheney

Stayed 3 nights in Mar 2024
Response from Bianca - Guest Services on 2 Apr 2024
Hello Haeley,Thank you for choosing us for your stay and your fabulous review! We are thrilled we exceeded your expectations.We look forward to seeing you again.Have a Happy Day!

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Bianca - Guest Services on 10 Mar 2024
Hello Brittany,Thank you so much for your amazing review! We are thrilled we exceeded your expectations and you had an amazing experience.We look forward to seeing you again soon!Have a happy day!

8/10 Good

Rachelle, LONGVIEW

Liked: Property conditions & facilities
I loved our room. I loved the kitchenette and the view of the ocean. The staff was very friendly & helpful! I was disappointed in the hours the cafe was open. When it was open the food was only okay. I did like that you could take food to go, like fruit cup, yogurt parfit etc
Stayed 2 nights in Mar 2024
Response from Bianca - Guest Services on 9 Mar 2024
Hello Rachelle,Thank you for choosing us for your staff and your wonderful review! We are happy you loved your room and our staff. We are sorry the café hours are limited to breakfast & lunch, we are coming out of winter season hours. We hope to see you again soon!Have a happy day :)

8/10 Good

Rebecca

Stayed 3 nights in Feb 2024
Response from Uli on 20 Mar 2024
Thank you for giving us a 4 out of 5. We hope to see you next time.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience. Stayed for 3 nights. Was very quiet on the floor we stayed on. Hardly ever heard anyone in the hallways. The staff were very friendly and checked in with us whenever we passed the front desk to make sure that we had everything we needed and to make sure our stay was going well. Would definitely stay here again.
Stayed 3 nights in Feb 2024
Response from Sarah on 28 Feb 2024
Hello, so glad you enjoyed your stay! We can't wait for you to check in with us again in the future!

2/10 Terrible

Jaskirat

Disliked: Amenities, property conditions & facilities
Untidy place
Stayed 1 night in Feb 2024
Response from Bianca - Guest Services on 25 Feb 2024
Hello Jaskirat,Thank you for your feedback.In reviewing your reservation, we were unaware of any concerns you had during your stay, otherwise we would have addressed them immediately. We are sorry for your experience.