Outdoor pool
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Reviews of Basic Rooms Hotel

3 out of 5
Basic Rooms Hotel
Brgy. 63 corner Real Manga Sagkahan, Tacloban, Leyte

Reviews

6.0
Rating 10 - Excellent. 4 out of 29 reviews" "
Rating 8 - Good. 8 out of 29 reviews" "
Rating 6 - Okay. 5 out of 29 reviews" "
Rating 4 - Poor. 7 out of 29 reviews" "
Rating 2 - Terrible. 5 out of 29 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

5.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Nicole

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property was not the same on the pictures online, the picture looks elegant, And yet it was so old furnitures ,the room was so disappointed i payed 3 night for more than 10k and no breakfast included and no shower in the toilet , i did ask the reception if they can mended the shower but no action instead of using bucket and tabo all three nights ,,never experienced a hotel like this before, i am not coming back here again and definitely i am not recommend to my friends..
Stayed 3 nights in Oct 2019

10/10 Excellent

Margie, U.S.A

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to change their hours of foods operations to midnight instead of 10:pm ... Some of us have to travel from far away.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
Let see to start
Stayed 1 night in Jun 2019

4/10 Poor

John

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Booked in EXPEDIA 2 rooms.. but when I went to the Hotel they overbooked no rooms available. They already charged my card and will take 15 days to refund. There are a lot of budget hotels around the city same price but better rooms. No remote control for aircon and TV always have to ask the frontdesk
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
The pool was OK. They had a lifeguard who was mostly paying attention and looked like he was competent. The staff looked competent, but they tried to charge me for things that were supposed to be free , according to their page here. I asked for a rollaway bed and a pillow, both were extra and would have raised the room rate 20%. The bathroom remodeling was shoddy, with broken tiles and old disconnected pipes exposed. The toilet flush lever was broken. The Wifi only worked in the lobby. The electric door lock died, and despite their assurances they would fix it immediately, it was still broken the next day. They charged me for morning coffee. The windows wouldn't close. A decent manager could turn this into a nice place quickly by doing some retraining and policy changes, they have some good staff, but they just missed the mark.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Accessible and Cheap
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
The pool and price & position all was very good
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great simple hotel room, to spend a quick overnight before travelling to other beach destinations
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff were very good and helpful, great budget hotel to stay for a few nights. Good location, there was still work in progress but overall a very nice place to stay
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
The food was never Cold rice Cold eggs Left in the warming pans with no heaters on ???? The WiFi was on but only for the main reception Not in the room Overall experience Totally disappointed And expensive Forbthe facility’s providedx
Stayed 7 nights in Dec 2018

8/10 Good

leodegario

daughter's travel
it was good
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
GOOD LOCATION
KEY CARD DID NOT WORK, HAD TO GO TO OFFICE EVERYTIME WE NEEDED TO GET INTO THE ROOM.
Stayed 1 night in Jul 2018

4/10 Poor

Mel, Florida

Disliked: Cleanliness, property conditions & facilities, room comfort
Check in process was horrible. The staff does'nt seem to know how to do the process when its booked through expedia! They have to call a few people to verify my reservation, kept asking me over and over how much i pay, how did i pay etc. There are crumbs on the bed. I paid for 6 people, there is only 4 pillow provided for us.
Stayed 1 night in Jul 2018

4/10 Poor

CD

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Location is good- close to the water but the hotel is not nice
Stayed 1 night in Jul 2018

6/10 Okay

John

Disliked: Staff & service, property conditions & facilities
Keep looking
Well the room is very basic. Like 1960. Wanted to buy beer different than in hotel. The staff would not help. So we go out walking and close by on ocean is nice place with good cheap beer good food. We spent our evenings there. I would take ride back to that place. Think called beer garden? Who ever owns this hotel is building a pool when his or her guest rooms are looking like 50 years old. No fridge, no hot water but they are building pool. The location is bad except for the nice place close by to drink and eat and enjoy the view. It is far from down town.
Stayed 2 nights in May 2018

10/10 Excellent

Levi

It could be better
It is just a place to sleep, it could be better I am sure, but it would take serious commitment. But again as just a place to sleep it did the job.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Air conditioning not working good and the bathroom stinks and not clean so I have to leave and go somewhere but I paid off the room....I hope they do more improvement....
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms with affordable prices.
Enjoyed our overnight stay. The hotel staff was accommodating.
Stayed 1 night in Apr 2018

2/10 Terrible

catherine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

6/10 Okay

wayne , cape town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central and clean
Room was large and comfortable and the room was clean and comfortable bed.
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Liked: Room comfort
Never
It was typhon there. So nothing worked. Wifi never worked. Not even One week after typhon. Sometimes we couldnt use THE pool because it was some event. There was so many negative things with this place. NO i Will never stat here again
Stayed 11 nights in Dec 2019

2/10 Terrible

Gwang cheon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room inside was very dirty and dirty after booking. So I just booked another hotel
Stayed 1 night in Oct 2019

4/10 Poor

Stephan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth booking. Pay for 'budget room' get less
Very dirty and very old
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service
Preis Leistungsverhältnis ist in Ordnung. Personal ist sehr nett. Restaurant ist in Ordnung.
Stayed 11 nights in Apr 2019

4/10 Poor

Alain

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Galère
reservation sur internet pour une chambre 2 adultes et un enfant de 15 ans,arrivé a l'hotel,il me donne une chambre pour deux et me demande de payer pour un lit supplémentaire. Après discution et attente de 4 heures,il me donne enfin une chambre pour trois.Dans ma reservation il y a internet dans les chambres sauf les chambre ou je suis(routeur cassé) après plusieurs demande,je suis transferé le lendemain dans une chambre avec internet qui ne fonctionne pas.Nourriture froide et qui ne corespond pas a la commande.Pour conclure endroit avec sa piscine etc...etc..très bien mais le management 0,00000 dommage.
Stayed 3 nights in Feb 2019

6/10 Okay

H., Nuernberg

Disliked: Cleanliness, property conditions & facilities, room comfort
Sehr basic, nicht wirklich zu empfehlen ausser vielleicht fuer eine oder zwei Naechte. Komfort wie in einer Jugendherberge vor 375 Jahren. Generell sollte man von Buchungen bei Expedia/ebookers absehen, wenn man die Unterkunft nicht schon vorher kennt und die Buchung sicher ist. Es gibt keine Kontaktmoeglichkeit zu ebookers ausser telefonisch, und dies verbietet sich aus dem teueren Ausland.
Stayed 7 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dirty place, didnt stay there myself, i gave the room away to some poor people who didnt had a place to sleep.
Stayed 3 nights in Jul 2018