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Reviews of Kokopelli Inn Sedona, Trademark Collection by Wyndham

3 out of 5
Kokopelli Inn Sedona, Trademark Collection by Wyndham
6465 Highway 179, Sedona, AZ

Reviews

8.6

Excellent

Rating 10 - Excellent. 501 out of 1000 reviews" "
Rating 8 - Good. 325 out of 1000 reviews" "
Rating 6 - Okay. 101 out of 1000 reviews" "
Rating 4 - Poor. 43 out of 1000 reviews" "
Rating 2 - Terrible. 30 out of 1000 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Kokopelli Inn. Our room was modern and clean with great ammenities. Staff were friendly and helpful. Price as great for this place! The breakfast had healthy options. Comfortable seating outside and the heated pool were both bonuses. We really enjoyed that it was right on the 'scenic highway' and close to all the natural sites and hiking trails.
Stayed 2 nights in May 2024
Response from val on 14 May 2024
Thank you.

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to make a last minute reservation here and it way exceeded our expectations! The room was gorgeous and had been recently renovated. Highly recommend!
Stayed 1 night in May 2024
Response from val on 14 May 2024
Thank you.

2/10 Terrible

Elaina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Water on floor when we arrived and was just told it was from the maid cleaning. Turned out there was a lot of it and it may have been from the toilet above. When we stood in the lobby talking to the front desk people that it seemed the room they were putting us in was close to the road and would be noisy, they said no we would not hear traffic, but they lied. We had to leave early on checkout day, but lobby does not open until 7:30. I called from our car and told them we checked out early and I was very upset with our stay. I asked to talk to manager, and she said she was the manager. I told her what I was not happy about and felt we should have some sort of compensation. She was more interested in getting me off the phone and then hung up on me. Now I am so upset with this place, I will proceed to warn others not to go there.
Stayed 2 nights in May 2024
Response from val on 14 May 2024
My apologies . Thank you.

8/10 Good

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was great the young man at the check in desk was very helpful and friendly he made us feel welcomed. During our stay he was very polite he assisted without any hesitation. The two ladies in the morning Liz and the one at the front desk were rude and were overheard saying something negative when I requested the comforter be changed because it had food stains from the previous guests. The desk lady told the lady serving breakfast that she was aware that the comforter was dirty and had hoped that we didn’t notice. She did however bring up a replacement within 15 min which was very much appreciated. During the evening shift the young man was as great as the first day and assisted with a few requests and was still as friendly when I saw him in the lobby in the morning. Overall (aside from the rude ladies) I loved the stay, the rooms were clean and aside from the dirty comforter everything was great and will most likely consider staying there again and recommending to friends and family.
Stayed 2 nights in May 2024
Response from val on 14 May 2024
My apologies, Thank you for staying with us.

10/10 Excellent

Ruth

Travelled with partner
Liked: Amenities, property conditions & facilities
We loved the hostess Val, She was so upbeat and helpful.
Stayed 2 nights in May 2024
Response from Val on 14 May 2024
Thank you.

10/10 Excellent

Raquel

Stayed 2 nights in May 2024
Response from val on 14 May 2024
Thank you.

10/10 Excellent

Sandra Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE STAFF WAS TERRIFIC! I would definitely return just to see Val, Liz and Alec. They were very welcoming and gave great advise.
Stayed 7 nights in Apr 2024
Response from val on 14 May 2024
Thank you .

8/10 Good

Patrick, Redington Shores

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff were very helpful. Even helped us fight out the tv remote.
Stayed 1 night in Apr 2024
Response from val on 14 May 2024
Thank you.

10/10 Excellent

ROBIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alec the person who checked me in was very accomodating. The room was clean and surprisingly quiet. The pool was nice to jump into but felt a little warm. Breakfast was typical, but they have a yogurt machine with some various toppings, fresh fruit and raw nuts... that is a nice option for someone who does not eat all the pastries and sugary stuff. The price was reasonable given all the competition.
Stayed 3 nights in Apr 2024
Response from val on 14 May 2024
Thank you.

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and updated! Downside WiFi went down during visit and they had to write down my credit card info.
Stayed 6 nights in Mar 2024
Response from val on 14 May 2024
Thank you.

8/10 Good

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The renovation was beautiful, shower curtain was the wrong style rod.....needed to bow out because it would stick to your body as you showered.
Stayed 1 night in Apr 2024
Response from val on 30 Apr 2024
Thank you, we will take that enter consideration.

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area. Dislike-had to ask office for ice. Complimentary breakfast minimal.
Stayed 2 nights in Apr 2024
Response from val on 30 Apr 2024
Thank you for staying with us.

10/10 Excellent

Susan, Pewaukee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated clean and convenient. Service desk very pleasant. Would recommend.
Stayed 1 night in Apr 2024
Response from val on 30 Apr 2024
Thank you for staying with us.

6/10 Okay

Victoria

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
First off, Alex was amazing! He was super helpful and provided excellent customer service. The location is pretty incredible - you can walk to coffee shops, stores, hiking trails, bell rock, you name it. The village of Oak Creek is absolutely the best and I would come back to stay in this town in a heartbeat, but I’d probably pick a different location for the noise alone. I’m a light sleeper, and there was SO much noise. People above us, around us, banging all night long (someone having too much fun? I’m not sure, but it was constant all night). I had rain sounds on and earplugs, and I still didn’t get a wink of rest. If you’re a heavy sleeper, this might not be an issue for you, but for me it was a major buzz kill. Breakfast was also quite disappointing with just yogurt and mini muffins. Not sure I would call it “breakfast included” - more like a “mini snack” with your coffee. We ended up having to go elsewhere for real food. Overall, I absolutely adored the location, but the facilities and the noise could use some updating and soundproofing for sure.
Stayed 1 night in Apr 2024
Response from val on 30 Apr 2024
Thank you for staying with us.

2/10 Terrible

Maria

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has no business charging what they charge. This is a $150 a night at best hotel. I paid almost $400. Don’t let them fool you with the “upgrades” they recently made, it’s still very much motel 6 vibes.
Stayed 1 night in Apr 2024
Response from val on 22 Apr 2024
Thank you.

6/10 Okay

Vivek

Travelled with partner
Liked: Cleanliness
Clean rooms overall. Located next to road hence some car noise, honking etc can be heard from rooms easily. Seems somewhat unsafe.
Stayed 1 night in Apr 2024
Response from val on 22 Apr 2024
Thank you

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Remodeled modern feel, nice 2nd floor views, easy parking, good location in VOC.
Stayed 1 night in Apr 2024
Response from val on 20 Apr 2024
Thank you.

10/10 Excellent

rosana

Travelled with group
Liked: Staff & service, property conditions & facilities
Recently renovated rooms really nice
Stayed 1 night in Apr 2024
Response from val on 22 Apr 2024
Thank you.

10/10 Excellent

Melody A and William E

Travelled with family, Travelled with partner
Liked: Amenities
Very nice!
Stayed 2 nights in Apr 2024
Response from val on 20 Apr 2024
Thank you.

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet facility, good location that doesn't have a bunch of other hotels crammed right next to it.
Stayed 2 nights in Apr 2024
Response from val on 20 Apr 2024
Thank you.

8/10 Good

Lawrence, new york

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and reasonable price
Stayed 1 night in Apr 2024
Response from val on 20 Apr 2024
Thank you

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay! Very clean property!
Stayed 1 night in Apr 2024
Response from val on 20 Apr 2024
Thank you.

10/10 Excellent

Theresalynn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 2 nights and we were comfortable. Within 10- 25 mins to most trailheads we wanted hike. Would stay here again .
Stayed 2 nights in Apr 2024
Response from val on 20 Apr 2024
Thank you

10/10 Excellent

SuAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hostess was very nice and helpful. The room was clean and fit our needs. We liked that it was quiet and away from the busy, noisy main section of Sedona.
Stayed 1 night in Apr 2024
Response from val on 20 Apr 2024
Thank you.

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service
Just renovated and the property manager and staff were EXTRA nice. Small hotel feel is great for Sedona
Stayed 1 night in Apr 2024
Response from val on 22 Apr 2024
Thank you.

4/10 Poor

Mayra

Liked: Cleanliness
The hotel was clean and recently renovated. However, the walls are paper thin. You could hear every word your neighbors were saying and since we were downstairs, you could hear everything footstep from the room above you. It made for a tough night’s sleep.
Stayed 1 night in Apr 2024
Response from val on 9 Apr 2024
Thank you.

6/10 Okay

Keegan

Stayed 2 nights in Apr 2024
Response from val on 30 Apr 2024
Thank you.

2/10 Terrible

Kathryn

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from val on 30 Apr 2024
Thank you.

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Knowledgeable and friendly staff. Great complementary breakfast. Clean facilities
Stayed 1 night in Mar 2024
Response from val on 9 Apr 2024
Thank you

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful! New, clean and comfortable beds!
Stayed 1 night in Mar 2024
Response from val on 9 Apr 2024
Thank you

10/10 Excellent

Relanie

Stayed 2 nights in Mar 2024
Response from val on 30 Apr 2024
Thank you.

10/10 Excellent

JANETTE

Travelled with family and small children
Liked: Amenities
Property was very well maintained and staff was very friendly. Would definitely stay there again.
Stayed 1 night in Mar 2024
Response from val on 9 Apr 2024
Thank you.

10/10 Excellent

LEE

Stayed 1 night in Mar 2024
Response from val on 30 Apr 2024
Thank you.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Mar 2024
Response from val on 30 Apr 2024
Thank you.

8/10 Good

Maiya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from val on 30 Apr 2024
Thank you .

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent. Property had recently purchased and refurbished, and was one of the best upgraded hotels I’ve ever stayed in. New paint, floors, bed, furniture, countertops, toilet and shower, appliances, room-darkening shades; amazing. I’d give it six stars out of five if I could.
Stayed 1 night in Mar 2024
Response from val on 9 Apr 2024
Thank you

10/10 Excellent

Stephanie

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean with beautiful view of red rocks. The lady at the front desk was so friendly and nice. I would definitely recommend this stay to anyone!
Stayed 1 night in Mar 2024
Response from val on 9 Apr 2024
Thank you

2/10 Terrible

Brian

Liked: Cleanliness, property conditions & facilities
Staff “couldn’t find” my reservation at first. Then they said it was cancelled because my “card declined” even though I have more than enough funds on my card. I was never notified that the reservation was cancelled. Staff was professional but i’m very upset at this situation.
Stayed 2 nights in Mar 2024
Response from Liz on 26 Mar 2024
Hi Brian,I'm so sorry for the issues you encountered! I know how frustrating that must have been.I hope you know we did our best for you.Please call us directly the next time you head to Sedona.Thank you again!

10/10 Excellent

julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
newly renovated rooms. clean, modern and spacious.
Stayed 1 night in Mar 2024
Response from val on 28 Mar 2024
Thank you for syaying with us.

10/10 Excellent

Tenzin

Liked: Cleanliness, staff & service, property conditions & facilities
awesome
Stayed 1 night in Dec 2023
Response from val on 30 Apr 2024
Thank you.

6/10 Okay

Pamela, LaFayette

Liked: Cleanliness
Disliked: Property conditions & facilities
No elevators. We requested bottom but do not get bottom floor. We had to drag our suitcases up the stairs while construction was going on. The floor was very squeaky when walking.
Stayed 1 night in Mar 2024
Response from val on 28 Mar 2024
Thank you for staying with us.

10/10 Excellent

Tyler

Stayed 2 nights in Mar 2024
Response from val on 30 Apr 2024
Thank you.

8/10 Good

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated and beautifully designed rooms. Beds were very cozy, there was a retro fridge and good amount of darkness for sleep with windows that open. The price was a little steep though at $180/night on a Wednesday. I would stay again.
Stayed 1 night in Mar 2024
Response from val on 9 Apr 2024
Thank you

8/10 Good

John

Liked: Cleanliness, staff & service
We happened to catch the motel while remodeling was taking place. That caused some difficulty with parking and noise. Otherwise it was a nice place perfectly located in Oak Creek. Breakfast was an assortment of sweet rolls.
Stayed 1 night in Mar 2024
Response from val on 9 Apr 2024
Thank you

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply wow! So clean, such great location! Newly renovated rooms, everything is brand new! Loved my stay here, recommend 10/10! Staff friendly and good complimentary breakfast!
Response from val on 9 Apr 2024
Thank you

2/10 Terrible

Sherry, N. Richland Hills

Travelled with family
Disliked: Staff & service, property conditions & facilities
They booked us in a room between two other rooms where they are doing construction. We heard lots of banging, saws running, and the front desk person wasn’t helpful at all. He just shrugged his shoulders and said there was nothing he could do. Totally unsatisfactory!
Stayed 1 night in Mar 2024
Response from val on 9 Apr 2024
Thank you

10/10 Excellent

Rick

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again. Rooms were being renovated so surrounding area got 4 stars instead of 5. Will stay here again great price. Was perfect for us!
Stayed 1 night in Mar 2024
Response from val on 30 Apr 2024
Thank you ,for staying with us.

10/10 Excellent

Vincent

Travelled with partner
Liked: Property conditions & facilities
Only issue is there is remodeling going on and there was a slight paint smell but renovation is looking very nice!
Stayed 1 night in Mar 2024
Response from val on 30 Apr 2024
Thank you for staying with us.

10/10 Excellent

Kinh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
Thank you for such great customer service!
Stayed 3 nights in Jan 2024
Response from Val on 31 Jan 2024
Thank you for staying with us.

10/10 Excellent

miranda

Stayed 1 night in Jan 2024
Response from Val on 31 Jan 2024
Thank you for Staying with us.