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"Location, facilities and staff"

"We had a nice stay at the Hyatt before our flight. It is very close to the airport and the rental car return. Check in was fast. The hotel staff was wonderful and helpful. They had parking for my car (for a fee). Breakfast was laid out nice and had a nice assortment. I would stay here again if I needed a hotel at Heathrow. "

"Conveniently located in the airport ahd connected with trains and undergrounds. Good service , safe and decent room and breakfast options. Good only for business or short trips "

"Big thanks to Abee I think was the name :) ( sorry I don’t remember the name I know he’s from nigeria ) at the reception he was outstanding. He was attentive, very friendly, quick to assist, and displayed excellent customer service skills. He made the check-in process seamless and went above and beyond to ensure all my questions were answered. Truly impressed with his professionalism. Highly recommend! "

"Great location to stay at Gatwick when you have an early flight. Rooms are small but clean and functional "

"Very quiet."

"Excellent location, great breakfast and the lounge areas was comfortable and quite and allowed for settling in each evening after a lot f time on our feet. Cannot beat the location as near shopping, museums, and parks"

"Great stay in convenient, quiet location. Polite staff and clean room. "

"Kate, Elena, Miriam and the night manager were fantastic! The room was clean. Washroom was small but clean. The breakfast was great! Will definitely be staying with there again. Thank you for a wonderful stay."