Hi Ross!Thank you for staying with us and your wonderful review!We can't wait to see you again!

Thanks so much! We're thrilled you enjoyed the funky vibe and unique offerings. Our staff works hard to make sure your experience is top-notch, and we're glad you found the amenities up to par. Hope to see you again soon!

Thank you for your feedback! We're delighted to hear you found our place clean and modern. Being right across from the arena certainly has its perks, and we're glad you appreciated the convenience of having Tim Hortons, Browns, and another restaurant on the main level. We hope to welcome you back again soon!

Hi Ellayna!Thank you for your wonderful review!Looking forward to see you again!

Hi Judith, thank you for your positive review! We're glad to hear that you found our hotel to be both charming and accommodating. Our team takes pride in providing exceptional service and creating a welcoming environment for our guests. Should your plans bring you back to the area, we would be thrilled to host you again.

Hi Heidi!Thank you so much for your kind words!Baasit will be thrilled to know that he was able to help you out and make your stay better.Come visit us again soon!

Hi Michelle!We are glad that you enjoyed your stay with us!Looking forward to your next visit!

Hi Calagh!Thank you so much for your review!We are thrilled that you enjoyed your stay with us!Looking forward to see you again.

Hi Kimberly!We are very sorry that our rooms didn't meet your expectations in terms of design and cleanliness. Please rest assured that even if our rugs look a bit dark and fluffy - they (as well as the whole room) are properly vacuumed and cleaned before each guest!We value your feedback as it will help us make our services even better!Hoping to see you again soon!

Thank you for sharing your feedback with us. We truly value your input as it helps us to continually improve our services.We apologize for any inconvenience you experienced during your recent stay. Your comments regarding the room size, reservation mishap, and parking issues have been duly noted, and we will be addressing them with our team to ensure such occurrences are minimized in the future.We understand your frustration, and we sincerely apologize for any inconvenience caused. It is always our goal to provide a seamless and comfortable experience for all our guests, and we regret that we fell short of your expectations on this occasion.We would love the opportunity to make things right. Please feel free to reach out to us directly if there's anything we can do to assist you further.

Hi Sandra!We are glad that you enjoyed your room despite it's petite size!Have a wonderful day!

Hi Darla!Thank you for staying with us and enjoying every bit of it!Hoping to see you again soon!

Thank you for the 4 stars! Let us know how we can make it 5 for you next visit.

Thanks for the five stars! Glad you enjoyed your stay and we hope to see you again.

Thank you for appreciating our space! We are glad you enjoyed your stay and hope you come again!

Hi Evangeline!Thank you for your feedback!We are glad that you could enjoy your stay and feel comfortable with our parking options.Looking forward to see you again!

Hi Tyson!Thank you for your review!We are excited that your stay with us was worthy of 5 stars!

Hi Warren!Thank you for your wonderful words!We are grateful that you chose to stay with us for your special even night and we could meet your expectations!

Thank you for your feedback. We will be addressing your concerns.

Hi Jennifer!Thank you for your review!We are always happy when our customers enjoy their time with us!

Hi Michael!Thank you for your kind review!We are thrilled that you enjoyed your stay with us and hope to see you again soon!

Hi Kathryn!Thank you for staying with us and your kind review!Hoping to see you again soon!

Hi Aaron, Thank you for staying with us. We appreciate the feedback a lot. We are sorry for the inconvenience. The skywalk was closed till 6 am after that it was open for guests. We hope you will be more happy to stay with us next time.

Hi Jo-Anne!Thank you so much for staying with us and your wonderful review!Looking forward to seeing you again.

Hi Catherine!Thank you so much for staying with us and your wonderful review!Looking forward to seeing you again.

Hi Mel!Thank you so much for staying with us and your wonderful review!Looking forward to see you again.

Hi Justin!We are very sorry about any inconvenience you had to endure during your stay with us!As previously mentioned, we are actively testing out new noise-cancelling machines and hoping to introduce them to every room soon. For now, we offer complimentary ear plugs in every room.Our staff is always caring about your experience and doing everything they can to make it even better. Hope to see you again soon!

Hi Doug!Thank you so much for your review!Looking forward to see you again.

Hi Christine!Thank you so much for your review!We value every feedback that we get because it helps us get even better.Please do not hesitate to share your thoughts and feelings to us about your stay.Looking forward to see you again!

Hi Roxanne!Thank you so much for your review and feedback!Unfortunately, limited availability didn't allow us to have our own free parking. Nevertheless, we offer a discounted parking pass with our partners Indigo Parking.Their parkade located right behind us and is conveniently connected to us by the skywalk on the second level!Hoping that this will make your next stay even better!

Hi Peter!Thank you for your review!We value every feedback about our hotel and will continue to work on improving our services so that your next stay is fantastic!

Hi James!Thank you for your kind review!Looking forward to see you again!

Hi Kav!Thank you so much for your kind review.Looking forward to see you again in our hotel!

Hi Chad!Thank you for your review!We value your feedback and will make sure to use it to make our services even better for you.Unfortunately, our standard queen rooms are originally planned for one bed. Please do not hesitate to book our rooms with 2 queen beds to have enough comfort for you and your guests.

Hi Caitlin!Thank you for your review!We are hoping that our efforts to improve quality of our services will make your next stay even better!

Hi Tierra!We are sorry about the inconvenience that you experienced after your stay.Unfortunately, in cases when the room is left in such conditions that Housekeeping has to put extra time and efforts into cleaning it - we are charging our guests extra cleaning fee. We will make sure to inform you next time of any extra fees if they occur after your stay!Have a lovely day!

Hi Jason!We are very excited that you could enjoy your event-night at our hotel! Hope to see you again soon!

Hi Bonnie!Thank you for your review!We value your feedback and hope that you had a chance to try out Donna Multifunctional Armchair that we have in every room and is very flexible!Looking forward to your next visit!

Hi Daryl!We are sorry for any inconvenience you might have experienced during your stay!Obviously, cleanliness of the rooms are one the biggest priorities for us and it's heartbreaking if we let you down in this aspect. Please rest assured that we are going to use your feedback to improve our services and make your next stay even better!

Hi Gary!We are sorry that we couldn't meet your expectations of perfect stay but we are dedicated to improve our services to make your next stay even better!If you have time to give us a call or send an email with your feedback - this will help us be better!We value every feedback that we get.Looking forward to see you again!

Hi Haleigh!Thank you so much for staying with us and your kind words!We are thrilled that you enjoyed your stay and hoping to see you again!

Hi Kari! Thank you so much for your 5-star review. We're happy to know that you enjoy your stay with us. Hope to welcome you back soon!

Hi Angela!Thank you for your kind review!We are excited that you could enjoy your event night with comfort of our rooms and friendliness of our staff!We are hoping that complimentary ear plugs that we provide in every room helped you to overcome the noise from other excited guests.Looking forward to see you next time!

Hi Matthew!We are hoping that our continuous work to improve our services will make your next stay even better!

Hi Michael, Thank you so much for your 5-star review and your amazing comments! We enjoyed having you stay with us. Hope to see you back!

Hi Tammy!Thank you for your review and feedback!We hope that complimentary earplugs, that we have in every room now, will make your next stay with us even better!Hoping to see you again soon!

Hi Alice!Thank you for your great review!We value your feedback and will continue to improve on our services!Looking forward to see you soon!

Hi Tamara!We are sorry that you've had inconvenience during check-in process. Thank you for understanding our credit card policies during check-in process that our agent had to follow.Our agents are frequently going through customer service training so please rest assured that next time you visit us - we will be even better for you!

Hi Courtney!Thank you for your review!We value your feedback and share your feelings about some guests that are getting too loud at night. We are actively working and improving on our procedures for such cases so that your next stay will much better!