Romantic Room 5 | Balcony view

Reviews of Harbour House Hotel

5 out of 5
Harbour House Hotel
22 Harbour Road (Harbour Square), Hermanus, Western Cape

Reviews

8.6

Excellent

Rating 10 - Excellent. 124 out of 261 reviews" "
Rating 8 - Good. 92 out of 261 reviews" "
Rating 6 - Okay. 29 out of 261 reviews" "
Rating 4 - Poor. 7 out of 261 reviews" "
Rating 2 - Terrible. 9 out of 261 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Ideally located in central Hermanus with easy access to everything
Stayed 2 nights in Feb 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Christine

Stayed 2 nights in Oct 2023

10/10 Excellent

Jinwook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for a couple
Great stay. There was a problem with our room but t6he staff sorted it out immediately without a quibble. The staff at this hotel are a gem!
Stayed 3 nights in Jun 2023

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Lesley

Stayed 3 nights in Mar 2023

10/10 Excellent

Graham

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fabulous staff accommodation was excellent can’t wait to stay again
Stayed 2 nights in Mar 2023

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay
Fabulous stay, the room was lovely. Staff all friendly and helpful. Breakfast did you for the day, and if still hungry free scones and tea from 3 to 5. Will definately stay again
Stayed 2 nights in Feb 2023

8/10 Good

Cornelius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fotos van kamer het groot gelyk maar is maar bietjie beknop. Het gereen en was lastig om tussen slaap eenheid en eet plek te beweeg oor die straat
Stayed 2 nights in Feb 2023

2/10 Terrible

J C Concepts Cc Carlos

Stayed 1 night in Feb 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay - highly recommended
We a fantastic stay in Hermanus. The Hotel is in a great location, the room was lovely and the service excellent.
Stayed 4 nights in Jan 2023

6/10 Okay

Robyn

Liked: Cleanliness, property conditions & facilities
OK
The rooms are very basic but clean but there is no generator so during load shedding which happens minimum of twice a day for 2hrs each time - there is no wifi, lights, aircon , elevators etc
Stayed 2 nights in Jan 2023

10/10 Excellent

Richard

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Generator below our room spewing diesel fumes into our room. Room had no views
Stayed 1 night in Jan 2023

10/10 Excellent

DEBBIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautifully renovated property close to town, friendly staff.
Stayed 1 night in Nov 2022

10/10 Excellent

Ray

Stayed 2 nights in Nov 2022

10/10 Excellent

Sarah

Stayed 1 night in Oct 2022

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELLENT guest service. Always helpful, professional, and friendly!
Stayed 4 nights in Sep 2022

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time staying here, Cant get any more central than this location. I'd definatly go stay here again on my next visit to SA
Stayed 2 nights in Jun 2022

10/10 Excellent

Mignonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the best view in Hermanus. You cannot ask for better. Will DEFINITELY recommend.
Stayed 2 nights in May 2022

6/10 Okay

David Stuart

Liked: Staff & service
Stayed 1 night in Apr 2022

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The staff were very accommodating, there is still an issue pending regarding the hotel cancelling our stay rather than amending it. Nevertheless well recommended.
Stayed 2 nights in Mar 2022

10/10 Excellent

Christopher

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab location. Fab pool. Good value for money. Staff polite and helpful.
Stayed 2 nights in Feb 2022

8/10 Good

Mogens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay!
Great position- walking distance to everything! Very comfy beds- super helpful staff! I will be a regular visitor😎
Stayed 2 nights in Feb 2022

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2022

4/10 Poor

Dirk

Disliked: Staff & service
Stayed 1 night in Jan 2022

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, comfortable room, venue proximity to town is convenient. Very close to a festive square and restaurant which might not be suitable for those who wish to go to bed early. Good spot overall.
Stayed 1 night in Jan 2022

8/10 Good

clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deep bath and bothered.
well the staff were great but I expected to have view of ocean but I was put in annex across street.I wanted a Hotel with bath. this is the worse I have encountered. So it looks pretty deep sides but not very practical.I as a 76 yea old man could not get out.There were no handholds.I struggled for an hour to muster the strength to push myself up out iof it.An awful experience. yhen I had trouble getting out as this building had no reception.Also it took me a while to find hotel in first place as its name id hidden around a corner not prominent for a stranger.I think I paid over the odds for something that is not what it seems an harbour view.
Stayed 1 night in Jan 2022

10/10 Excellent

Johannes Stephanus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtaking
Amazing location and excellent service
Stayed 1 night in Nov 2021

6/10 Okay

gary

Stayed 1 night in Nov 2021

10/10 Excellent

Gustaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Hermanus
Great Hotel in Hermanus Worth a detour. Very friendly staff and great rooms in the main building. A great breakfast and city center. Top rate.
Stayed 1 night in Oct 2021

10/10 Excellent

geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central. Only downfall no TV unless you connect to your own service .Staff were extremely helpful and room very clean.
Stayed 3 nights in Oct 2021

8/10 Good

Edna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scenic location
Good location, comfortable hotel
Stayed 2 nights in Sep 2021

8/10 Good

Ellen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d stay again; but would prefer to stay in the main house - it’s not made clear that other rooms are in a building across the road; I’d also try to avoid a busy weekend when the place is overrun with screaming children! Not the hotels fault of course! The pool area is great and the views amazing!
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to walk to restaurants and shops, large comfortable rooms, friendly helpful staff, beautiful pool lawn and pool area with stunning vista of the sea and mountains beyond.
Stayed 3 nights in Mar 2021

10/10 Excellent

J C Concepts Cc Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inspiring Stay
Very good. It was a perfect day in Hermanus. The view across the ocean is spectacular. This place is a must on your bucket list .
Stayed 1 night in Jan 2021

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

8/10 Good

Keith

Liked: Cleanliness, staff & service, room comfort
excellent location. Very nice size room. Always nice to have a kitchenette with crockery and cutlery at your disposal. Chair in our room needed attention, bottom falling apart. Light in bathroom mirror was out, but otherwise very clean. excellent wifi.
Stayed 2 nights in Nov 2020

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

JP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

6/10 Okay

Carol

Liked: Property conditions & facilities, room comfort
at views from pool deck
Room was adequate but lacked power sockets. Breakfast and other food at hotel was not 5 star as hotel says but facilities and room were clean.
Stayed 3 nights in Mar 2020

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxed. Great staff. Lovely breakfasts. Unfortunately our room overlooked the car park. What should one ask for to get am upper room with a view across the Old Harbour ? (for next time).
Stayed 4 nights in Feb 2020

8/10 Good

Ray, Belfast, Northern Ireland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb central location with great views. Restaurants all very close and art shops on your doorstep
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was quiet and within easy walking distance to anything!
Stayed 1 night in Feb 2020

10/10 Excellent

Derek, Jersey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not like the Generators but appreciate Electricity is a problem breakfast and general ambiance very good Would stay again but in a Romantic room
Stayed 1 night in Feb 2020

10/10 Excellent

Dieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermanus splendour
Great stay, great staff, nice venue.
Stayed 2 nights in Jan 2020