Outdoor pool, pool loungers

Reviews of Brenton Haven Beachfront Resort

Brenton Haven Beachfront Resort
198 CR Swart Drive, Brenton on Sea, Knysna, Western Cape

Reviews

9.2

Wonderful

Rating 10 - Excellent. 63 out of 102 reviews" "
Rating 8 - Good. 30 out of 102 reviews" "
Rating 6 - Okay. 7 out of 102 reviews" "
Rating 4 - Poor. 2 out of 102 reviews" "
Rating 2 - Terrible. 0 out of 102 reviews" "

9.4/10

Cleanliness

8.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kimberly, Myrtle Beach

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful resort, very clean, is looking a little tired, needs minor cosmetic paint maintenance. Otherwise the views, great housekeeping, great food and drinks downstairs make it phenomenal place.
Stayed 9 nights in Jan 2024

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, room comfort
The villa unit was very comfortable and had lovely sea views from the main room and balcony. The housekeeping was good, just need more attention to detail when replenishing tea sachets for the next morning. Reception was initially not overly welcoming, but thereafter a gent named Nkosi was excellent in helping us.
Stayed 8 nights in Jun 2023

8/10 Good

Wietz

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2021

10/10 Excellent

James, Cape Town

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Incredible position, clean, well appointed with well trained staff. Overall an impressive establishment!
Stayed 3 nights in Dec 2020
Response from Johlanda on 6 Jan 2021
Dear James, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Warmest Regards Reservations Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2020
Response from Reservations on 2 Nov 2020
Dear Valued Guest, Thank you for your review and for choosing Brenton Haven Beach Front Resort. I am happy that you enjoyed your stay, and I am looking forward to having you again as a guest. Kindest Regards Reservations

10/10 Excellent

Gilda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from J Stunden on 4 Mar 2020
Dear Gilda It was a pleasure having you as our guest and we are glad that you enjoyed your stay with us. Warmest Regards Reservations

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from J Stunden on 4 Mar 2020
Dear Valued Guest Thank you very much for the wonderful review and we are delighted to hear that you enjoyed our services and hospitality. Warmest Regards Reservations

10/10 Excellent

Mbali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was wonderful. As a single mom, I felt security visibility would have been comforting. Maybe consider having securities at night during peak periods.
Stayed 3 nights in Dec 2019
Response from Owen on 31 Dec 2019
Hi Mbali. Thank you for the nice review. I am so glad you enjoyed your stay with us. We have 24 hour security on the resort. At night we have 2 guards on duty daily. As part of their routine they would patrol past your unit every 20 minutes. With the technology available we are able to monitor this through GPS tracking and confident this is done consistently. would be great to see you again. Kind Regards Owen O'Reilly GM

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from J Stunden on 18 Dec 2019
Dear Traveler Thank you for your review and for choosing Brenton Haven Beach Front Resort. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest. Warmest Regards Reservations

8/10 Good

Musa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Oct 2019
Response from J Stunden on 6 Nov 2019
Dear Traveller Thank you for your review and for choosing Brenton Haven Beach Front Resort. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest. Warmest Regards Reservations

8/10 Good

Alan, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from J Stunden on 6 Nov 2019
Dear Traveller Thank you for your review and for choosing Brenton Haven Beach Front Resort. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest. Hope you have a wonderful week further. Warmest Regards Reservations

10/10 Excellent

AuroreV, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best guesthouse we stayed at during our trip to South Africa! Stunning property right on the beach, you can spot dolphin from your balcony early morning.. priceless! Deon & Leane have a true sense of hospitality and we only wish we could have stayed longer. Thank you for making our b'day celebrations so special and memorable!
Stayed 2 nights in Sep 2019

8/10 Good

Noel

Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast blues
Breakfast was a disappointment. The venue in which it was served was uncomfortsble. Choice of breakfast was very limited uo the point of no vhoice
Stayed 2 nights in Aug 2019
Response from Owen on 23 Aug 2019
Hi Noel, Thank you for the feedback. I agree with you, our breakfast can be improved. We made some changes this week to improve. Regards Owen O'Reilly General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very friendly and accommodating staff. Room are all close to the beach and ocean facing.
Stayed 4 nights in Jun 2019
Response from BH Manager on 19 Jun 2019
Thank you very much for your review. We are so glad to hear that you had a wonderful stay. We hope to welcome you back again soon!

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay.
It was so good can’t wait to come back.
Stayed 1 night in Jun 2019
Response from BH Manager on 19 Jun 2019
Thank you very much for your review George! We look forward to welcoming you back again.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with breathtaking Ocean view. Very comfortable bed with great size. Water pressure is constantly changing and too low for a good shower. Staff seems to be allowed to use the Gym as well and doesn't do so properly.
Stayed 3 nights in Apr 2019
Response from Johlanda on 24 Apr 2019
Dear Guests Thank you for taking the time to review your stay with us. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Warmest Regards J Stunden

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cant be faulted. Visited 1st morning to check all ok & happy with unit. Ants dealt with & no further issues. Highly recommended. This is our 2nd visit & hope to return.
Stayed 3 nights in Apr 2019
Response from Maryna on 10 Apr 2019
Thank you for staying with us. We really appreciate your feedback and hope to see you soon again.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful untouched location , 20 minutes drive from Knysna. Amazing clean beech were one can see dolphins each day swimming. Apartments very large and feel like living at home, restaurant and Deli provide everyyypu need of do not feel like cooking.
Stayed 3 nights in Mar 2019
Response from Johlanda on 20 Mar 2019
Dear Guest Thank you for giving us a perfect rating and thank you for your positive comments. It was a pleasure having you at our Resort. We hope to welcome you back to Brenton Haven in the near future. Warmest Regards J Stunden

10/10 Excellent

Christine, Nottingam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Watching dolphins
We booked this last minute as we had to cancel our other accommodation. The rooms are beautiful with balconies looking out over the beautiful sea. We had booked a superior suite but were upgraded to a larger one. We were able to lie in bed and watch the dolphins swim through the bay. The staff were extremely helpful and the on site restaurant offered fabulous food and views. You can also self cater here. Dispute there being many sized rooms, suites,cottages etc it never felt crazy busy and at times there was only us by the pool.
Stayed 1 night in Feb 2019
Response from Johlanda on 1 Mar 2019
Dear Christine Thank you for giving us a perfect rating and for recommending our resort to other travelers. I am very pleased to hear that our staff made your stay pleasant. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Warmest Regards J Stunden Reservations Manager

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a great restaurant and deli. The beach if perfect for long walks and there is a pub down the street. It's difficult to find using gps and is a twenty minute drive to Knysna.
Stayed 2 nights in Feb 2019
Response from Johlanda on 23 Feb 2019
Dear Traveler Thank you for your review and for choosing Brenton Haven Beach Front Resort. I’m happy that you enjoyed your stay with us. I’m sorry that you feel that Knysna might be a long distance drive, but the 15-minute drive to Knysna do offer a landscape that has breath-taking qualities and the lookout points are both beautiful spots to stop and to enjoy the beautiful scenery with your loved one. I’m looking forward to having you again as a guest and hope to see you soon. Warmest Regards J Stunden Reservations Manager

8/10 Good

roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but not in Knysna
Lovely beach front property. But 15 kms from Knysna
Stayed 3 nights in Feb 2019
Response from Johlanda on 23 Feb 2019
Dear Roger Thank you for taking the time to review your stay with us. I’m happy that you enjoyed your stay and it might be a long drive, but the 15-minute drive to Knysna do offer a landscape that has breath-taking qualities and the lookout points are both beautiful spots to stop to enjoy the beautiful scenery with your loved one. If you’re traveling to our area gain soon, don’t hesitate to call us. Kindest Regards J Stunden Reservations Manager

10/10 Excellent

Najwan, kualalumpur, my

Liked: Cleanliness, staff & service, property conditions & facilities
Prefer the suites more than the villa due to better view of the beach. Also liked the restaurant in-house so that don't have to travel far to the town for some food.
Stayed 1 night in Feb 2019
Response from J Stunden on 17 Feb 2019
Dear Guest Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Warmest Regards J Stunden Reservations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service
It was amazing. They made our stay extra special but surprising my daughter with a cake on her birthday. The staff are amazing and make the stay even more special.
Stayed 9 nights in Dec 2018
Response from Maryna on 4 Jan 2019
Thank you for staying with us. We appreciate your feedback and hope to see you soon.

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no air conditioning. View was great, rooms where neat and tidy
Stayed 1 night in Dec 2018
Response from BH Manager on 4 Jan 2019
Good afternoon, Thank you very much for your review, we appreciate your feedback! We are glad that you found our units to be spacious, neat and tidy. Our Suites do have air conditioning units in them but the Beach Homes do not currently have air conditioning units in them. Most of the time the units benefit from a sea breeze, making them cool enough but in times of extreme heat, we do have fans available for guests. We are sorry that you were not offered a fan during your stay - we will address this issue. Thank you very much for staying with us! Kind Regards BH Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel I Have Ever Stayed In
Absolutely fantastic. The rooms are all very very beautiful with a large kitchen, living area, outside patio overlooking the beach, braai, large bedroom with the most comfortable bed I have ever slept in, modern and clean bathroom with an amazing shower and a bath that makes you feel like royalty. Brenton hotel is perfect if you like your own space, prefer to cook your own meals or want to relax without the typical "hotel" feel. There is also a large gym and a magnificent pool overlooking the ocean. The location is also great, perfect to view the sunrise and take a walk on the beach as it is situated right next to the ocean. I would recommend this hotel to anyone traveling to Knysna/ Brenton-on-the-sea.
Stayed 1 night in Nov 2018
Response from Maryna on 11 Dec 2018
Thank you for staying with us. We appericiate your feedback and hope to see you in the near future.

10/10 Excellent

Paula

Breton paradise
Beautiful property and appartments! Loved the dining area with fireplaces. Made the whole experience all that more special.
Stayed 2 nights in Aug 2018
Response from Maryna on 29 Aug 2018
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Lovely stay!
We have just returned from a 5 night stay at Brenton Haven. It’s a lovely resort with clean accommodation with all amenities. Beautiful ocean views from the lounge, dining and bedroom. Lounge furniture could do with a bit of an upgrade. Braai area overlooking the ocean was lovely. Bathroom is a bit cramped and the wifi signal not the best. But apart from that we had a memorable stay. A short walk to the beach. Lovely long beach, great for walks. Ate at the Butterfly Blu restaurant once and the food was amazing. It would be nice if breakfast was available too. Overall we enjoyed our stay.
Stayed 5 nights in Aug 2018
Response from Maryna on 29 Aug 2018
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Catherine, Toronto, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning property on an endless beach of white sand. Big beautiful suites with everything you need to be comfortable.
Stayed 1 night in Aug 2018
Response from Relationship Manager on 22 Aug 2018
Good afternoon Catherine, Thank you very much for your great review! We are glad that you had a wonderful time. We hope to see you again soon! Best wishes BH Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment with view of the beach.
Well equipped, clean and spacious apartment with a great view of the beach. Loved watching the pods of 50+ dolphins from our balcony Highly recommended and superb value in low season
Stayed 2 nights in Jul 2018
Response from Maryna on 6 Aug 2018
Thank you for staying with us. We really appreciate your feedback and hope to see you soon. Kind regards Brenton Haven Team

10/10 Excellent

Valyrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property. Porch with views of the sea. Staff was helpful. Do make sure you notify the property in advance if you'll be checking in late.
Stayed 1 night in Jul 2018
Response from Maryna on 30 Jul 2018
Thank you for staying with us. We appreciate your feedback and hope to see you soon!

8/10 Good

Rufaro, Harare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely seaside resort. Disappointed that they only serve breakfast on Sunday.
Stayed 3 nights in Jul 2018
Response from Maryna on 30 Jul 2018
Thank you for staying with us. We appreciate your feedback and hope to see you soon!

8/10 Good

Suraj, India

Liked: Cleanliness, property conditions & facilities, room comfort
Relaxing Beach resort
The suite was spacious and self-sufficient. Great view of the sea front. Loved sitting by the balcony enjoying the view. The restaurant is also decent, with a nice ambience and good food. Overall, a great place to relax.
Stayed 2 nights in May 2018
Response from Maryna on 5 Jun 2018
Thank you for staying with us. We appreciate your feedback and hope to see you soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Maryna on 7 May 2018
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

jenski, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous self catering suite
We all loved this amazing place to stay. As well as a well equipped, well laid out apartment, the views of the bay were fantastic. The beds were really comfortable and great bathrooms. The restaurant served fantastic fresh fish and some of the best steak we had in SA.
Stayed 2 nights in Apr 2018
Response from Maryna on 23 Apr 2018
Thank you for your great feedback Jenski. We hope to welcome you back in the near future.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views
Amazing views. Well supped apartments, but of an issue with ants but assured they are treated every week to keep under control. Would recommend.
Response from Maryna on 16 Apr 2018
Thank you for your feedback. We appreciate your input.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Wonderful location on a fabulous beach. Modern spacious suite with big balcony, and well furnished. Good restaurant and breakfast deli. Rooms do vary a lot with regards to views, so worth checking before booking.
Stayed 6 nights in Jan 2018
Response from BH Manager on 6 Feb 2018
Good afternoon Anna, Thank you very much for your great review, we really appreciate it! We are glad that you had a wonderful stay at Brenton Haven, we are so fortunate to have such a beautiful location. We do hope to welcome you back again soon! Best wishes BH Team

6/10 Okay

P, Singapore.

Liked: Room comfort
Short family stay
Stayed with family, including 2 teenagers. Reasonably comfortable stay. Nice view from villa. Travelled in and around Knysna from here and that was convenient with own transport. Parking was convenient too. Unfortunately breakfast is not included and that was a put off.
Stayed 3 nights in Dec 2017
Response from Relationship Manager on 15 Dec 2017
Good afternoon, Thank you very much for your review! We are glad that you had a comfortable stay with your family at Brenton Haven. We are a self-catering establishment and therefore breakfast is not included. Our deli does serve delicious breakfast goodies for your convenience. We do hope to welcome you back again soon. Kind Regards BH Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with beautiful beach.
Visited in November- beach practically empty. Saw dolphins from room and beach. Great for families with kids of any age. Can walk about 4-5k on beach. No WiFi in room so if you need WiFi In room, would not recommend. Hotel advertises WiFi but does NOT work. Very clean. 15 min drive to Knysna, minimal facilities in Brenton Haven so very quiet and peaceful.
Stayed 4 nights in Nov 2017
Response from BH Manager on 30 Nov 2017
Good afternoon, Thank you very much for your review, we really appreciate it! The views from Brenton Haven are amazing and we are so glad that you got to see the dolphins. Brenton experiences drops in wifi from time to time due to interference and we are sorry that this happened during your visit. We are working hard on improving this. Kind Regard BH Team

8/10 Good

KD, George

Liked: Cleanliness, staff & service, property conditions & facilities
Blissfull breakaway
Lovely hotel and chalets. Just make sure you stay long enough to absorb the surroundings and the comfort that the hotel offers.
Stayed 2 nights in Oct 2017
Thank you very much for your review, we really appreciate it! We are glad that you had a wonderful stay and hope to welcome you back again soon. Kind Regards BH Team

10/10 Excellent

Dhru, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view and wonderful Rooms
Amazinf views from each room, everythkng was just perfect for a vacation. The staff was great, friendly and helpful. The only reason for me to give a 4 star on Room Comfort was no availabilty of internal phone service. We were a large group and we didn't have a hotel phone to call each other or the reception. We had to go to reception or call from our cell phones. Everything else was just perfect. Will definately go there again!
Stayed 3 nights in Aug 2017
Response from BH Team on 2 Sept 2017
Dear Dhru, Thank you very much for your great review! We really appreciate it. We are glad that you had a wonderful stay. Kind Regards BH Team

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brenton on sea
The family cottage was lovely, bathrooms a little small. No wifi in rooms just in public areas. Besides Blu restaurant and the little coffee shop there is no other place to buy supplies or food. You need to go into Knysna to stock up. The beach is soo beautiful. The ladies at the front desk are friendly and helpful.

10/10 Excellent

Rannoi Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our relaxation time in Knysna.
Time well spent on Brenton beach. Great beach. Great weather. Great views. Will definitely come back.

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little out of the way but stunning location.
Loved the location, the accommodations and the friendly staff. Breakfast at the deli did not offer much but was adequate to get going. Villa / apartment was adequately stocked and clean.

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place but a bit far from city center.
Hotel is very new and beautiful. Rooms are nice and spacious. Check in lady (forgot her name) was very kind and helpful. About the location, it is a bit far away from city center and main attractions and restaurants. If you just want to relax and enjoy the beach, the place is awesome but if you plan to go see attractions and want to do some shopping, you need to consider this place adds an extra 15min drive. Worst part of stay was the wifi. Having to pay for wifi nowadays is not acceptable. They even gave me some 20min vouchers but it is horrible. Every 20min you have to login again. Really hard to understand the reason for this.

6/10 Okay

Mike, Hong Kong

Liked: Cleanliness, property conditions & facilities, room comfort
Great location close to the beach but..
The location is great although the sea view from the room was sadly interrupted by the corrugated roof of the restaurant.. The room itself was very spacious and clean but the extremely mean approach to wifi access - just 20 minutes free!? - is something that leaves a very sour taste for a property of this price level. For that reason alone I would not recommend it.

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in a beautiful quiet area of Knysn
We are a family of 5 with 3 small kids. They absolutely loved the place. The room was spacious and well equipped for us. The hotel is about 15min away from Knysna itself but for us it was perfect. The beach was literally on our doorstep and we had the most beautiful sunsets you could imagine! The beach is also so beautiful with soft sand and during our stay was not busy at all - the kids absolutely loved it!

10/10 Excellent

Keegan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice beach
Very nice location somewhat secluded

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely comfortable suites with scenic views.
First impressions were the amazing location on cliffs next to sea. Then the cleanliness of the hotel and the warm welcome at the reception. Staff were both friendly and full of good advice about the best areas to visit.