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Reviews of Global Towers Hotel & Apartments

4 out of 5
Global Towers Hotel & Apartments
No.11 Station Avenue, (Colombo Plan Road), Colombo

Reviews

7.2

Good

Rating 10 - Excellent. 25 out of 132 reviews" "
Rating 8 - Good. 51 out of 132 reviews" "
Rating 6 - Okay. 36 out of 132 reviews" "
Rating 4 - Poor. 11 out of 132 reviews" "
Rating 2 - Terrible. 9 out of 132 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Neyda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2022

10/10 Excellent

Dewaki

Stayed 14 nights in Sep 2022

6/10 Okay

Mary

Stayed 3 nights in Aug 2022

6/10 Okay

Mariadas

Stayed 3 nights in Jun 2022

10/10 Excellent

NESAN or GOWSI, Columbia

Travelled with partner
Liked: Cleanliness, staff & service
I used to stay here most when I am in Colombo. Only thing inside the building needs to be renovated soon particularly the windows, doors & bathrooms.
Stayed 4 nights in May 2022

8/10 Good

Dimuthu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant and peaceful stay
Staff was brilliant. They were very kind, polite and efficient. Rooms require some TLC. Overall a pleasant and peaceful stay.
Stayed 2 nights in Apr 2022

8/10 Good

Vijendan

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Not bad
Stayed 2 nights in Dec 2021
Response from Ayatheran on 12 Jan 2022
Thank You for your response

8/10 Good

Rajika

Travelled with group
Liked: Cleanliness, room comfort
it was good
Stayed 3 nights in Mar 2020

6/10 Okay

Anton, Canada

Business traveller, Travelled with partner
I am really sorry because of some reason the rooms and service very bad so it's OK so next time we will see what happens
Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. The room was large and serviced daily. My only complaint would be the swimming pool, it was under the 1st floor of rooms and open to the outside , this encouraged blackbirds to fly in and settle on the pipes above the swimming pool. Not very healthy. Some netting around the open areas would have stopped this.
Stayed 10 nights in Jan 2020

10/10 Excellent

Hari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The View is fabulous. Convenient location. Nothing More to Add.
Stayed 7 nights in Dec 2019

6/10 Okay

M M Reaz

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room very poor, breakfast good
Stayed 2 nights in Dec 2019

6/10 Okay

Senal

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Aamir

Travelled with family
Liked: Cleanliness
Near from Bohra masjid.... Restaurants option Available
Stayed 10 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice location , cheap price , save money , good service
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 3 nights in Aug 2019

4/10 Poor

Brian, Balapitiya

Liked: Cleanliness, property conditions & facilities
Not suitable for foreigners. Only Sri Lankan food at overpriced breakfast. Pool water cool as partly under a roof. My room was on the first floor next to the railway with horns blown throughout the night. Dress code bars shorts and slip on shoes in the restaurant/bar. This in the tropics!
Stayed 1 night in Aug 2019

8/10 Good

Surendiran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my family stayed 3 days .Overall okey .I recommend everyone this hotel.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Staff are very friendly and helpful. I feel homely when I stay at global.😊
Stayed 2 nights in May 2019

10/10 Excellent

kumara, Gaithersburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and convenient. No complaints
Stayed 10 nights in May 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is best........but the hotel is the worst
Booked for 2 nights and stayed only 6 hours. such a horrible hotel. small rooms, old worn furnitures, non-functional airconditioner. I repeatedly requested for change of room 3 times, no one bothered and therefore, at mid-night of the first day I had to abandon my room and moved to another classy hotel near by.
Stayed 2 nights in Mar 2019

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Short stay between tours
We stopped over in Colombo before a cycling tour for two nights. The staff are extra friendly and helpful and the included breakfasts were great. It is in a handy location for tuktuk tours but not a great deal to do nearby. It is opposite a railway line which is noisy during the day but ok at nigh. Access to the beach is over the two railway lines so you need to be careful. The beach has a lot of litter and is not recommended. Our room was small and clean but the AC was too noisy. The shower flooded the bathroom floor as the bath had no lip and even if the curtain was placed correctly water still ran off the rimless bath edge. Nice pool with a friendly attendant. Lack of tourist info as it seems to cater mainly to locals? Overall though a value for money hotel if you are not worried about being in the centre of town or in an upmarket hotel/resort
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2019
Response from safraz on 24 Jan 2019
Thank you for sharing the feedback, Global Towers Hotel Management team delighted to serve you and will be at your service at any time. Thank you once again for choosing Global Towers Hotel. Bsst regards

8/10 Good

Jacqueline, Sacramento, Ca

Liked: Staff & service
Excuse any typos please. This property is located across the steet from the Sea with excellent customer service by all of the staff. I will definitely stay at Global Towers upon my return. But I would be remiss of I did not tell you that you have ro lower your expectations as it relates to the rooms itself. I stayed in a Corner Suite... it was really outdated and the amenities provided were similar to an Inn in the U.S. No luscious towels, face towels must be requested, and upon check-in, room was not really cleaned well. Although the bed in my oplnion was comfortanle, it did not seem like the sheets were even 100 thread count. But even with that said, the staff is willing to quickly corrext any issue that you may have. I am missing them already. The Bar Chillax fits its name. If you are on a budget, this is an EXCELLENT choice for a hotel. If you have unlimited amount of funds my suggestion is to only choose one of the 5 star hotels because this probably will still be like a 4 Star Hotel. If I rated this hotel on condition of the hotel and room, I would give it a 2.5 Stars. If I rated it on location and cuztomer service, I would give it a 5 Star. It is not in the mix of everything but easy to get to the central location. Lastly, If you are facing the Sea, you will definitely hear the train all night. Enjoy yourself in Sri Lanka!!!
Stayed 6 nights in Dec 2018
Response from saf on 8 Jan 2019
Thank you very much for your valuable feedback! as management we apologize for the inconvenience caused, however we like to welcome you again to delight your stay a memorable one on your next trip. as management we will rectify immediately the short comes as stated above. Thank you once again for choosing Global Towers Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Restaurant open 24 hours. Attractive beer garden pub servung good food at reasonable prices
Stayed 10 nights in Nov 2018
Response from Team Global Towers on 5 Dec 2018
Thank you for staying at Global Towers Hotel, we would very much appreciate your valuable feedback. Looking forward for your next arrival to make your stay a memorable one.

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to beach,railway 200 yards away to get into colombo.
Stayed 1 night in Nov 2018
Response from Team Global Towers on 5 Dec 2018
Thank you choosing Global Towers Hotel for your stay, and we value your feedback too. Thank you once again for rating us and looking forward for your next arrival to make your stay a memorable one. Best regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff courteous quiet peaceful and staff very helpful
Stayed 3 nights in Oct 2018
Response from Team Global Towers Hotel on 5 Dec 2018
firstly thank you for valuable feedback and choosing Global Towers Hotel for your stay. Thanking you for talking time to rating us which will help us to improve the quality of service and uplift the brand standards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Online Department on 10 Oct 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Nals

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good customer service, friendly and helpful staff. Good location for beach access as well as commuting by train. hotel furnishings a little dated, but room was comfortable.
Stayed 19 nights in Sep 2018
Response from Online Department on 25 Sept 2018
Dear Sir / Madam, Greeting from Global Towers Hotel!!! Thank you so much for your feedback. hope to see you next time.

6/10 Okay

Zuha

Liked: Room comfort
Disliked: Cleanliness, staff & service
Bathroom not clean, no towels in bathroom, need to clean
Stayed 2 nights in Sep 2018
Response from Online Department on 11 Sept 2018
Dear Zuha, We are sorry to hear that you are not happy with the Room. We will look into this immediately. Thank you for letting us know. Thank you.

10/10 Excellent

Verified traveller

Stayed 8 nights in Aug 2018
Response from Online Department on 11 Sept 2018
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Simona

It’s ok
Ok for one night but probably wouldn’t stay there again. We paid $72 for what was quite a small room, with a strong (i would guess moth balls) smell. Hot water ran out after few minutes, not ideal when it’s more than one traveller. Right opposite a beach where you could swim but isn’t to lay on and sunbathe, quite dirty (absolutely understand that’s not the hotel’s fault). We visited their bar next door which was nice and also the fish restaurant across the road and rail tracks - totally superb!
Stayed 1 night in Sep 2018
Response from Online Department on 11 Sept 2018
Dear Simona, We are sorry to hear that you are not happy with the Rate and the Room. We will look into this immediately. Thank you for letting us know. Thank you.

6/10 Okay

Russell

Average
Stayed 1 night in Aug 2018
Response from Online Department on 11 Sept 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

jayaratnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018
Response from Online Department on 11 Sept 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

thiyagalingam

Liked: Staff & service
Stayed 10 nights in Jul 2018
Response from Online Department on 11 Sept 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
3 bedroom apartment
We stayed in a three bedroom apartment. Each room has a balcony and attached bathroom. Beautiful sweeping ocean view from the 8th floor. Good value for a family of 5.
Stayed 3 nights in Aug 2018
Response from Online Department on 11 Sept 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

suphaya, london, UK

Liked: Cleanliness, room comfort
Close to beaches and transportation
Good location, good customer service especially at the restaurant and the receptionist also bell boys. Breakfast was ok but same selection everyday also reasonably priced Toilets are not clean and especially no air freshener smell badly Overall good for the money and all the transportation great location. We enjoyed it
Stayed 4 nights in Jul 2018
Response from Online Department on 11 Sept 2018
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Noel, Markham

Disliked: Cleanliness, staff & service, room comfort
Dissappointed
The staff takes great pride in welcoming their guests to the Hotel. Thereafter going into the room was a very disappointing. Room was in a awkward shape. No hair dryer, No fridge, the wash rooms were not up to standard,and the WiFi never worked. Like catching butterflies you have walk across the room to get the connections. Have to be careful when you eat from the buffet, there are some items that you will be charged for and there is no sign posted. I was billed separately for the chicken. we were not advised when introduced to the buffet. Location is good, close to the beach and other amenities.
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018
Response from Kavinda on 9 Jul 2018
Dear Guest, Thank you for staying with Global Towers Hotel & Apartments. Looking forward to welcome you on your next visit to Wellawatte. Thank you

10/10 Excellent

kumara, Gaithersburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed 10 nights. Very comfortable and convenient with my planed business objectives. Good food and wonderful oceanic view
Stayed 10 nights in May 2018
Response from Kavinda on 9 Jul 2018
Dear Kumara, Thank you for staying with Global Towers Hotel & Apartments. We are happy to hear that you have enjoyed your stay with us. Thank you for your lovely words regarding the food and view. Looking forward to welcome you on your next visit to Wellawatte. Thank you

8/10 Good

Raymond

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Spacious but not luxurious
The large 3 bedroom apartment that we had, with 3 balconies, was spacious and fairly practical, but the condition of the unit was not very good. The kitchen had no stove of any sort and few dishes or utensils so we never really cooked anything and just ended up getting room service most of the time. Bathrooms need a renovation. It was great that the unit had 3 bathrooms, but only one of them ever had hot water, which I don't understand. Service was good, WiFi was good but the location was not so great since the local beach is covered in garbage. If you need a large space at a low cost, this hotel may be what you need, but there is much room for improvement.
Stayed 4 nights in May 2018
Response from Kavinda on 9 Jul 2018
Dear Raymond, Thank you for choosing Global Towers Hotel & Apartments. Thank you for taking your valuable time to review us. We will take into consideration about your suggestions regarding the apartments. We would like to like to inform you that we are providing the full kitchen facilities on request. Looking forward to welcome you on your next visit to Wellawatte. Thank you

6/10 Okay

Chan

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Severe food poisioning - do not eat hoppers
I ate hoppers and I had severe food positioning - not only myself two other colleagues also suffered. Food hygiene at the hopper shop is beyond standards. This affected two days of my business trip. This should be reported to food hygiene agency and find them
Stayed 6 nights in Jun 2018
Response from Kavinda on 13 Jun 2018
Dear Guest, Thank you for your constructive comment, which we have taken seriously. As you would know hoppers are made of just flour and water, it has no ingredients that could cause food poisoning. Please help us to identify the problem by letting us know if you had any curries and if so what it was. We apologies for the shortcoming and await you response to rectify the problem. Thank you, The Management

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable bed, got a room with a view to the sea (3rd floor). Clean room, but a bit outdated and quite noisy cause of the trains. But members of the staff were very friendly and helpful, and made my stay very enjoyable
Stayed 2 nights in May 2018
Response from Kavinda on 30 May 2018
Dear Carlos, Thank you for residing with us. We are glad to hear that you were happy with the rooms and staff service. Looking forward to welcome you on your next visit to Wellawatte. Thank you

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Response from Kavinda on 14 May 2018
Dear Guest, Thank you for staying with Global Towers Hotel & Apartments. We are looking forward to welcome you on your next visit to Wellawatte. Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay and Helpful staffs!
We visited family who lives nearby and stayed in Global Towers for a week. Overall we loved everything! The staffs were really nice, helpful and friendly. We loved the attention to details the staffs had (even the housekeeping) and how they always asked if we neeeded anything. We added daily breakfast during our stay and we loved the variety of food they served everyday. Location was good, small pool and gym but it was good as well. The overall value that we paid was worth it! Definitely will return to stay there again when we visit Colombo next time.
Response from Kavinda on 8 May 2018
Dear Guest, Thank you for staying with us and for your valuable comment.We are very happy to hear that our staff were looked after you very well and you have satisfied with the all service provided. We would share this comment with our staff and we are looking forward to welcome you on your next visit to Colombo. Thank you.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Bed rooms are small. Overall apartment size is good.
Stayed 3 nights in Apr 2018
Response from Kavinda on 4 May 2018
Dear Guest, Thank you for staying with us. We would like to thank you for your valuable time to review us.We are looking forward to welcome you on your next visit to Wellawatte. Thank you.

8/10 Good

Alex, Aus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location is best
This hotel is well placed in the central location where we have enjoyed the beach , Markets , cinema etc . it has offered us the best value for money .
Stayed 3 nights in Apr 2018
Response from Kavinda on 1 May 2018
Dear Alex, Thank you for staying with Global Towers Hotel & Apartments. We are happy to hear that you have enjoyed our facilities and the the place.Hope to see you again in your next visit to Wellawatte. Thank you.