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Reviews of Hampton Inn & Suites Arlington Crystal City DCA

2.5 out of 5
Hampton Inn & Suites Arlington Crystal City DCA
2000 Richmond Highway, Arlington, VA

Reviews

8.6

Excellent

Rating 10 - Excellent. 555 out of 1009 reviews" "
Rating 8 - Good. 275 out of 1009 reviews" "
Rating 6 - Okay. 85 out of 1009 reviews" "
Rating 4 - Poor. 51 out of 1009 reviews" "
Rating 2 - Terrible. 43 out of 1009 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean. Dependable with fridge, microwave, coffee maker in room. Only complaint is I thought I booked a king with bath- shower combo per booking page. Room only had a walk in shower.
Stayed 1 night in Mar 2024
Response from Customer Service on 27 Mar 2024
Catherine, thank you for choosing Hampton Inn & Suites Arlington Crystal City DCA. We're delighted to know you enjoyed your stay and found our amenities beneficial. We appreciate your feedback on the room assignment; however, you were assigned the room type as per the reservation. Typically, hotels with king-bedded rooms only have showers, not tubs. It is always best to give the hotel a call directly for special requests. Whenever your travels bring you back to Arlington, we do hope to have the pleasure of welcoming you again.

10/10 Excellent

Suzanne, Longmont

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport with a shuttle
Stayed 1 night in Mar 2024
Response from Customer Service on 23 Mar 2024
Suzanne, it's great that you found the Hampton Inn & Suites Arlington Crystal City DCA's location and the complimentary shuttle service to be convenient. We strive to make your stay effortless and satisfying. It's exciting to know we've met your expectation. We're looking forward to welcoming you back in the future.

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a King Room, very clean and spacious. AC only goes as low as 68 which still felt alittle warm but not bad. The only complaint I had for our visit was the breakfast wasnt the best, biscuits were very hard and sausage was dried out but overall would stay again at this hotel
Stayed 1 night in Mar 2024

10/10 Excellent

carolyn, Charlottesville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here before and early morning flight. The staff is very welcoming and friendly. Many dining options are available within walking distance.
Stayed 1 night in Mar 2024
Response from Customer Service on 22 Mar 2024
Carolyn, thank you for your positive feedback. We're delighted to hear you experienced a warm welcome from the Hampton Inn & Suites Arlington Crystal City DCA team members. It's great to learn the proximity to various dining options enhanced your stay. We're eagerly looking forward to your next visit before an early flight.

10/10 Excellent

Myla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 18 Mar 2024
Myla, thank you for choosing Hampton Inn & Suites Arlington Crystal City DCA. We're thrilled that your stay was remarkable, and we appreciate the fantastic rating you gave us. We look forward to providing another exceptional experience during your next visit. Safe travels.

10/10 Excellent

Keneson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed always amazing. It was great. It’s just that the thermostat goes up to 76 degrees. It could off been higher, more like 90 degrees. Other than that. It was an amazing stay
Stayed 1 night in Mar 2024
Response from Customer Service on 10 Mar 2024
Keneson, thank you for sharing your positive experience at Hampton Inn & Suites Arlington Crystal City DCA. We're thrilled to hear our comfortable beds contributed to a great stay. As for the room temperature, we aim to provide a comfortable environment for all guests and appreciate your insights. Looking forward to your next visit!

10/10 Excellent

Matt

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always helpful, always cleaning. Breakfast was fresh and had staff cleaning and making sure food was available.
Stayed 1 night in Mar 2024
Response from Customer Service on 4 Mar 2024
Matt, it's wonderful to hear that your stay at Hampton Inn & Suites Arlington Crystal City DCA met your expectations. We're glad to know our team members' continuous efforts to maintain cleanliness and provide fresh breakfast left a positive impact. We appreciate your kind words and are looking forward to your next visit.

2/10 Terrible

scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel looked great, but I didn't get to stay because the hotel didn't have my reservation, so I got moved to another hotel.
Stayed 3 nights in Feb 2024
Response from Customer Service on 1 Mar 2024
Scott, we are truly sorry to learn about the issues experienced concerning your reservation. It's far from the seamless transition we aim to provide and we regret you needed to be accommodated at another location. We'd appreciate the opportunity to improve your impression should you choose to give us another chance in the future.

8/10 Good

Ivon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cerca del aeropuerto, lugar tranquilo, mall, restaurante, farmacia y estación del tren cerca… te dan servicio de transportación al aeropuerto.
Stayed 3 nights in Feb 2024
Response from Customer Service on 26 Feb 2024
Ivon, nos complace saber que apreció nuestra conveniente ubicación cerca de varios servicios y el servicio de traslado al aeropuerto brindado por Hampton Inn & Suites Arlington Crystal City DCA. Sus comentarios son invaluables y nos ayudan a que sus estadías futuras sean aún más placenteras. Esperamos poder darle la bienvenida de vuelta pronto.

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean, modern, quiet, and close to everything! Would definitely stay there again!
Stayed 1 night in Feb 2024
Response from Customer Service on 26 Feb 2024
Anne, it's fantastic to hear how much you enjoyed your visit at the Hampton Inn & Suites Arlington Crystal City DCA. We're pleased you found our accommodation impeccably tidy, up-to-date and well-located. Our team is thrilled with your positive feedback and that you're considering a return visit. We're looking forward to welcoming you back!

8/10 Good

Harit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Customer Service on 26 Feb 2024
Harit, we appreciate your review of the Hampton Inn & Suites Arlington Crystal City DCA. Your rating is indicative of a positive experience, and we're truly glad you enjoyed your stay. We hope for the pleasure of serving you again in the near future.

10/10 Excellent

Christina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how close it was to the metro. It was super easy to jump on and explore the area. The continental breakfast in the morning was the perfect way to start the day. The staff at the front desk were friendly and helpful. The lady with the long braids who worked during the day was super nice and friendly(couldn't see her name) . Yanise and momo were also great as well as the lady with shells or beads in her hair. Would definitely stay here again!
Stayed 4 nights in Feb 2024
Response from Customer Service on 21 Feb 2024
Christina, your endorsement of Hampton Inn & Suites Arlington Crystal City DCA is much appreciated! It's great to hear that our location and continental breakfast set each day off to a good start. Your comments on our welcoming and helpful team members, especially those you've named, are especially heartwarming. We're delighted you had such a memorable experience and are already planning to come back. We await your return. Thank you!

8/10 Good

GENE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Per my stars overall the property was great; however and I must preface this by saying I did not interact with all the front desk personnel, but the ones I did interact with seemed extremely dismissive to the point of being rude.
Stayed 8 nights in Jan 2024
Response from Customer Service on 21 Feb 2024
Gene, it's fantastic to know that your overall experience at Hampton Inn & Suites Arlington Crystal City DCA was great. We're sorry if some interactions did not meet your expectations. As a guest, your satisfaction is our priority, and our team members always aim to provide genuine and attentive service. We appreciate your feedback and will ensure it is used to remind us of the importance of every guest interaction. We look forward to another chance to make your stay even more enjoyable.

10/10 Excellent

Mary

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Customer Service on 21 Feb 2024
Mary, thank you for your review! We're thrilled that your experience at Hampton Inn & Suites Arlington Crystal City DCA was a pleasant one. Your continued support means a lot to us, and we're hoping to see you again soon.

10/10 Excellent

Eileen Marie, huntsville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast and the free shuttle to the airport.
Stayed 2 nights in Feb 2024
Response from Customer Service on 20 Feb 2024
Eileen, it's wonderful to hear about your delightful experience at Hampton Inn & Suites Arlington Crystal City DCA! We're pleased that our complimentary shuttle service and breakfast offerings added to your comfort. We aim to provide convenient amenities for our valued guests. Thank you for sharing your feedback. We look forward to welcoming you back on your next visit.

10/10 Excellent

Omayra Valenzuela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean and comfortable room. The breakfast was great and close to airport and metro stations
Stayed 3 nights in Feb 2024
Response from Customer Service on 20 Feb 2024
Omayra, thank you for choosing our Hampton Inn & Suites Arlington Crystal City DCA as your lodging in Arlington. We are thrilled to hear that you found the room clean and comfortable. We're pleased that the breakfast met your standards and you appreciated the convenient location. We aim to provide an experience that combines comfort, convenience, and top-notch service. Your feedback is greatly appreciated and we hope to see you again soon.

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Customer Service on 14 Feb 2024
Tamika, it's wonderful to see your stellar rating of Hampton Inn & Suites Arlington Crystal City DCA! Thank you so much for taking a moment to share it. We hope to welcome you again in the near future.

10/10 Excellent

Dubi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beatiful
Stayed 1 night in Feb 2024
Response from Customer Service on 13 Feb 2024
Thank you for the fantastic rating, Dubi!It's outstanding you had such a wonderful experience at Hampton Inn & Suites Arlington Crystal City DCA. We care about the satisfaction of our guests. We can't wait to see you again soon!

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel, and reasonably priced. It was spotlessly clean and new feeling. Excellent beds and bed clothes. Excellent rooms. Quick elevator. Excellent breakfast. Friendly efficient staff. Good shuttle service to DCA. This is my new choice of hotel in the area.
Stayed 2 nights in Feb 2024
Response from Customer Service on 12 Feb 2024
Larry, it's clear you've thoroughly enjoyed your visit to the Hampton Inn & Suites Arlington Crystal City DCA. We're thrilled to hear your high praise for the immaculate condition of our hotel, superior bedding, prompt elevator, delightful breakfast, and our efficient team members. We're delighted you found our shuttle service beneficial and are honored to be your new go-to hotel in the area. We eagerly anticipate your return!

10/10 Excellent

Jeffrey

Stayed 1 night in Feb 2024
Response from Customer Service on 20 Mar 2024
Jeffrey, thanks for choosing Hampton Inn & Suites Arlington Crystal City DCA! We are absolutely thrilled to learn how much you appreciated your stay with us. Your recommendation means a great deal, and we certainly look forward to the opportunity to welcome you back. Safe travels!

10/10 Excellent

vilma

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Customer Service on 10 Feb 2024
Vilma, thank you for choosing Hampton Inn & Suites Arlington Crystal City DCA and for sharing your satisfaction through a perfect score. We're truly delighted that your stay with us met your expectations and we look forward to the opportunity to serve you again in the future!

10/10 Excellent

Rhodora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hampton Inn & Suites is on the top of my go to hotels because of efficiency from cleanliness to breakfast options - always a great choice! Two comments I have in this particular property are: 1) bathroom door — opening and getting in is a little challenging because the door is in very close proximity to the toilet bowl and the shower sliding door, there is not a lot of room getting in without being extra careful. Room was a one-bedroom suite. 2) trash can — only one small trash can in the living room which has a divider for regular trash and recycle which is not big enough if you plan to eat inside the room even for one night.
Stayed 1 night in Feb 2024
Response from Customer Service on 8 Feb 2024
Rhodora, it's fantastic to learn that the Hampton Inn & Suites Arlington Crystal City DCA is on the top of your go-to hotels. We are thrilled that you appreciate our cleanliness and breakfast options!Concerning your notes regarding the bathroom and trash facilities, we value this feedback as it helps us provide better experiences for our guests. We will certainly look into solutions that address spaciousness and waste management. We hope for another opportunity to host you and show you improvements based on your insights.

6/10 Okay

pui-kan

Travelled with partner
Liked: Cleanliness, staff & service
The bathroom was poorly designed with no place to hang towels and the water pressure in the shower was very weak. The room was clean though.
Stayed 1 night in Feb 2024
Response from Customer Service on 6 Feb 2024
Pui-kan, we appreciate your feedback and are glad to know you found your room to be spotless. We regret hearing about your experience with the bathroom setup and the water pressure. Feedback like yours helps us find areas for improvement, and rest assured, your concerns will be communicated to the appropriate departments for consideration. Thank you for choosing to stay with us.

10/10 Excellent

BRENDA

Stayed 1 night in Feb 2024
Response from Customer Service on 6 Feb 2024
Brenda, thank you for your outstanding rating! We're thrilled to learn that your stay at Hampton Inn & Suites Arlington Crystal City DCA brought such satisfaction. Our team is continuously striving to provide exceptional experiences to our valued guests. We hope to welcome you back very soon!

10/10 Excellent

Timothy

Travelled with partner
This is one of my favorite places to stay when in the DC area! Thank you
Stayed 1 night in Jan 2024
Response from Customer Service on 2 Feb 2024
Timothy, it warms our hearts to hear Hampton Inn & Suites Arlington Crystal City DCA is one of your favorite places in the DC area. We're thrilled to be your chosen destination and appreciate your kind words. We look forward to welcoming you back!

10/10 Excellent

salinah

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The general services were excellent however, i didn't like the fact that no one at the entrance to guide on the process. You had to leave the car, walk in to ask for the process being new in the area. if an usher would be available to assist, the place would be more friendly.
Stayed 1 night in Jan 2024
Response from Customer Service on 30 Jan 2024
Salinah, thank you for your positive remarks about the services at Hampton Inn & Suites Arlington Crystal City DCA. We appreciate hearing about your experiences. We're constantly striving to elevate the guest experience, and your input regarding suitable guidance upon arrival is constructive. We'll certainly consider such suggestions to make our hotel even more welcoming. Thank you again and we look forward to serving you during your next visit.

8/10 Good

Stephen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good travel experience all the way around. I would stay there again!
Stayed 2 nights in Dec 2023
Response from Customer Service on 29 Jan 2024
Stephen, it's delightful to hear you enjoyed your stay at the Hampton Inn & Suites Arlington Crystal City DCA. Thank you for taking the time to share your favorable feedback. We earnestly await your return for another pleasant stay with us.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the staff. The TV service offered was kind of weak overall, in our opinion. The breakfast was decent, give that it was free, but I've had better free breakfasts, including at other Hamptons. Great location, and we'd stay there again.
Stayed 3 nights in Jan 2024
Response from Customer Service on 30 Jan 2024
John, it's great to know you appreciated our team members and location at Hampton Inn & Suites Arlington Crystal City DCA. Thank you for your candid feedback about the television service and breakfast offerings. Your opinion is invaluable as we strive to improve each guest experience. We're glad to know you'd choose to stay with us again and we look forward to exceeding your expectations next time.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hampton Inn is well located with multiple dining options within walking distance. The room was clean and well appointed. The free breakfast was tasty and plentiful. The staff was friendly and customer focused.
Stayed 1 night in Jan 2024
Response from Customer Service on 29 Jan 2024
Michael, it's gratifying to hear that you appreciated Hampton Inn & Suites Arlington Crystal City DCA's prime location, cleanliness, and nourishing complementary breakfast. Your positive feedback regarding our customer-centric team members is particularly valued. We look forward to hosting you again in the near future.

8/10 Good

Marli

Stayed 1 night in Jan 2024
Response from Customer Service on 20 Mar 2024
Marli, thank you for taking the time to rate your stay at Hampton Inn & Suites Arlington Crystal City DCA. We're pleased you had a satisfying visit and hope to offer you an even better experience in the future. Please don't hesitate to reach out if there's anything specific you think we could improve upon. Looking forward to your next stay with us!

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Service on 22 Jan 2024
Anne, it's great to see your 5-star rating! We are delighted that the Hampton Inn & Suites Arlington Crystal City DCA met your expectations. We strive for excellence and your high rating suggests that we're on the right path. We hope to serve you again in the future.

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Service on 21 Jan 2024
Thank you for the 5/5 rating, Shane!It's excellent you enjoyed your time at Hampton Inn & Suites Arlington Crystal City DCA so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 Excellent

Kent Claussen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Service on 17 Jan 2024
Kent, it's wonderful to hear that you had a favorable experience during your stay at Hampton Inn & Suites Arlington Crystal City DCA. We appreciate the high rating and look forward to welcoming you back in the future.

8/10 Good

Iyreen

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Customer Service on 13 Jan 2024
Thank you for this lovely rating, Lyreen!We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at Hampton Inn & Suites Arlington Crystal City DCA. We'd like to share an even better experience with you soon.

6/10 Okay

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was just OK
Stayed 2 nights in Jan 2024
Response from Customer Service on 16 Jan 2024
Mark, we appreciate your feedback. Noticing that you found the breakfast satisfying to a certain degree yet not up to your expectations, we're always striving to improve our offerings. Your insights will contribute towards refining our already diverse menu.

10/10 Excellent

Ingrid

Travelled with family
Very clean. Comfortable beds. The room is very spacious and well thought out.
Stayed 1 night in Jan 2024
Response from Customer Service on 13 Jan 2024
Ingrid, thank you for the great review! At Hampton Inn & Suites Arlington Crystal City DCA, we take pride in the cleanliness and comfort of our rooms. We're thrilled you found the layout to be convenient and roomy. Looking forward to welcoming you back on your next trip to Arlington.

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Good price. Comfy
Stayed 2 nights in Dec 2023
Response from Customer Service on 13 Jan 2024
Robin, thank you for sharing your experience at Hampton Inn & Suites Arlington Crystal City DCA. We're thrilled you found the location to be suitable and appreciated the value. We always aim to provide a comfortable stay. We hope to see you again soon!

10/10 Excellent

Amy

Stayed 1 night in Dec 2023
Response from Customer Service on 19 Jan 2024
Thanks for the perfect rating, Amy!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hampton Inn & Suites Arlington Crystal City DCA.

10/10 Excellent

ELEANOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Customer Service on 29 Dec 2023
Eleanor, thank you for your excellent rating! We're overjoyed to know you enjoyed your stay at Hampton Inn & Suites Arlington Crystal City DCA. Your satisfaction is our priority, and we hope to welcome you back in the near future for another wonderful experience with us.

4/10 Poor

Nathan, Edina

Stayed 3 nights in Nov 2023
Response from Customer Service on 13 Jan 2024
Nathan, we recognize your stay wasn't as satisfactory as you'd hoped. Our team is dedicated to improving guest experiences, and we hope you'd give us another chance to better serve you in the future.

8/10 Good

fujiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely breakfast and Excellent exercise room
We love the breakfast service at the hotel. The exercise room was excellent. The room we stayed was roomy and clean, but we wish it was designed with a little more homestyle comfort. For examples, it did not have a coffee table in front of sofa (there was no place to place cups of tea and snacks), TV control never took us to the on-demand screen, and there was no hook/bar to hang towels in the bath room. Overall, we like the hotel and would like to come back.
Stayed 4 nights in Dec 2023
Response from Customer Service on 22 Dec 2023
Fujiko, it's fantastic to read you enjoyed the breakfast service and found our fitness room excellent at Hampton Inn & Suites Arlington Crystal City DCA. We're glad the spaciousness and cleanliness of the room met your standards. Your note concerning a more homely room design, including pieces such as a coffee table and better TV functionality, along with bathroom towel hangers, is well-received. We do not currently have On-Demand movies, but we are preparing for the installation of Hilton's newest system, ConnectedRoom, that will allow you to access Netflix, and other options. Your intention to return is the highest compliment and we can't wait to improve your next stay. Happy holidays!

6/10 Okay

Bryon

Stayed 1 night in Dec 2023
Response from Customer Service on 21 Dec 2023
Bryon, thank you for taking a moment to rate your recent stay. We understand there's room for improvement and assure you that our team continuously strives to enhance our guests' experiences. We would appreciate more detailed feedback, if you have the time, to better serve you in the future.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Customer Service on 18 Dec 2023
Jennifer, it's terrific to know that your stay at Hampton Inn & Suites Arlington Crystal City DCA was enjoyable. We're appreciative of your top rating and look forward to your next visit. We aim to continue providing a pleasant experience!

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Customer Service on 20 Dec 2023
Thank you for taking the time to share your review with us, James!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Hampton Inn & Suites Arlington Crystal City DCA. Thank you and have a wonderful day!

10/10 Excellent

Romica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Washington’23
Great location, quick access to Metro, walking to restaurants, excellent hot breakfast. Pretty expensive parking, water run warm like one night, but, overall great experience. Will stay again.
Stayed 3 nights in Nov 2023
Response from Customer Service on 15 Dec 2023
Romica, it's wonderful to hear that you appreciated the convenient location of Hampton Inn & Suites Arlington Crystal City DCA, proximity to Metro and the quality of our hot breakfast, though we understand the concerns about parking costs and the inconsistency with the water temperature. We assure you that these are areas of focus. Nonetheless, your overall feedback is surely a testament to our commitment and we're elated to know you'll stay with us again. Thank you for sharing your experience with us.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in and check out time not til noon. Free breakfast enjoyable. Friendly staff.
Stayed 1 night in Dec 2023
Response from Customer Service on 18 Dec 2023
Sandra, we're thrilled to hear about your seamless experiences at Hampton Inn & Suites Arlington Crystal City DCA. Receiving praise for our efficient check-in/out process and the breakfast is appreciated. We're glad that our team members' warmth added to your overall positive stay. We look forward to welcoming you back in the future.

8/10 Good

Harvey

Liked: Cleanliness, property conditions & facilities, room comfort
Front desk could have been more welcoming and friendlier. Also I have not receive.my receipt
Stayed 1 night in Dec 2023
Response from Customer Service on 16 Dec 2023
Harvey, thank you for your feedback. While the team always aims to provide a warm and welcoming environment, we apologize if this was not entirely the case during your stay. We also understand the importance of a prompt receipt and regret any delay. Nevertheless, we are glad your overall stay remained positive and we hope to see you again soon for a more seamless experience.

10/10 Excellent

Victor

Stayed 1 night in Dec 2023
Response from Customer Service on 13 Jan 2024
Thank you for this excellent rating, Victor!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Hampton Inn & Suites Arlington Crystal City DCA! We'd love to host you again someday for yet another unforgettable visit.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wayne, at check-in was awesome!
Stayed 1 night in Dec 2023
Response from Customer Service on 12 Dec 2023
David, it's great to hear that you had an outstanding check-in experience at Hampton Inn & Suites Arlington Crystal City DCA! Wayne, along with our entire team, takes pride in providing exceptional service. We appreciate your positive feedback and look forward to the next opportunity we have to serve you.