My room had bedbugs. Yes, I’m certain they were bedbugs, as I’ve dealt with them before. I discovered some of them crawling around me on the bed upon waking from a nap. The desk attendant, who declined my offer to show her the bedbugs, was apologetic and got me another room, which was bedbug free, as far as I could tell. She also suggested I might be reimbursed, pending approval by management.
I later received a corporate email apologizing for the “inconvenience”, but claiming (for the record) that their subsequent inspection discovered no bugs in my room or the surrounding rooms. Who knows whether that inspection actually took place, or whether a qualified person(s) performed it.
I’m not upset about the whole thing - though the email left a sour taste. But, on the principle of good customer service, I should have been reimbursed. In any case, I will not be staying there again.