Ratings based on 304 verified reviews

4.0 out of 5
77% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

Posted 14-Apr-2019
Lovely resort and right on a quiet stretch of the beach. Quite expensive to leave the resort and go anywhere, but great if you just don’t want to do too much. Grounds are beautiful. Staff on reception not very helpful if you have questions or need anything, which is a shame.
3 out of 5
by a verified traveller from Luton, UK

Posted 29-Mar-2019
When you enter the property it looks lavish but the disappointment is have to make three complaints in three nights we stayed out of three nights. 1st night went for dinner and the staff were not aware of pint size they serve, asked them specifically and ordered accordingly but came in half the size of what I have been told. Then the billed arrived paid the sum and the server came back short of money stating Sir there is X amount short is it okay? I was not expecting this from 5* hotel Zuri claimed to be. 2nd night our room number was 101 next to the kitchen, the staff were making noise outside the room at 11pm told the staff directly the noise didn’t stopped. Called reception requesting the same after 15 minutes the noises didn’t stopped. Even told them yiu h e awaken my 3 year old daughter but no difference, finally I have to go to reception to ask them can they stop as this is unacceptable. 3rd got the WhatsApp message from the bury manager Chandni at 2.22pm stating that do we need to change the room where they are aware we are leaving next morning? When notified to her asking why I am not allowed to get the taxi from outside she said it is all of South Goa where you have to order taxi from the hotel, so asked why this has not mentioned on your website as they charge 70% more then the price is. She sir this is what they charge. In my opinion ZURI is worth 3* hotel this is also bcos of few good staff. Will I visit again to Zuri, NO.
3 out of 5
by a verified traveller

This traveller left a rating score only Posted 12-Mar-2019
2 out of 5
by a verified traveller

Over Rated and overpriced. Staff inexperienced.

Posted 10-Mar-2019 on Hotels
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 09-Mar-2019
5 out of 5
by a verified traveller

Posted 27-Feb-2019
Excellent stay. Amazing breakfast buffet. Beautiful views and gr8 experience
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 26-Feb-2019
4 out of 5
by a verified traveller from BIRMINGHAM UK

Posted 26-Feb-2019
The property and services are excellent. Location is reasonable distance from the airport. This property along with other regional hotels suffers from unreasonable and excessive taxi cartel which appear to be supported by the hotels. If you are not familiar with the region, you will be ripped off by the taxi drivers association who work with some of the concierge of the hotels. A prepaid taxi from airport to the hotel is around Rs 1300.09 for 2 passengers with standard amount of luggage. Return journey to airport for same is quoted by the hotel’s night staff at Rs 1700.00 and at the last minute the concierge of the hotel increases unilaterally to Rs 2700.00 claiming excess baggage. Duty manager steps in to help and ensures that the guests are not overcharged.
3 out of 5
by a verified traveller from ohio

Posted 15-Feb-2019
Good private location, right on a beach. Very well landscaped. Nicely appointed rooms. Expansive building layout with no elevators. Public areas a bit dated.
4 out of 5
by a verified traveller

Posted 06-Feb-2019 on Hotels
Pool Food Staff amazing. The rooms look dated. Need to upgrade electric outlets, paint.