Outdoor pool

Reviews of Taj Ganges, Varanasi

5 out of 5
Taj Ganges, Varanasi
Nadesar Palace Grounds, Varanasi, Uttar Pradesh

Reviews

8.8

Excellent

Rating 10 - Excellent. 195 out of 340 reviews" "
Rating 8 - Good. 93 out of 340 reviews" "
Rating 6 - Okay. 37 out of 340 reviews" "
Rating 4 - Poor. 8 out of 340 reviews" "
Rating 2 - Terrible. 7 out of 340 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Abhinav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, very nice property with adjacent grounds, good dining options showcasing local cuisine.
Stayed 4 nights in Mar 2024

10/10 Excellent

Sridhar, Sammamish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at Taj Ganges. The hotel is had a wonderful gardens to walk around, the staff is so Courteous and helpful, the Chef KK takes special care of all your dietary needs. We also took a treatment at the spa and if you do I highly recommend the Abhishekha Experience with Hussain. The food has both incredible local delights and international favorites. We plan to return soon. Thank you for such a wonderful time.
Stayed 3 nights in Mar 2024
Response from Warm regards, Vishal Singh General Manager on 20 Mar 2024
Dear Guest,Greetings from Taj Ganges!Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive feedback makes us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.

10/10 Excellent

Manish, Brampton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Warm regards, Vishal Singh General Manager on 20 Mar 2024
Dear Guest,Greetings from Taj Ganges!Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive feedback makes us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.

6/10 Okay

Seema

Travelled with partner
Pathetic buffet. Slow service
Stayed 2 nights in Feb 2024
Response from Sincerely, Yadupati Singh Front Office Manager on 5 Mar 2024
Dear Valued Guest,Greetings from Taj Ganges, Varanasi !Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with every stay. I greatly appreciate your comments about aspects of the hotel that need improvement.We deeply regret the inconvenience caused to you during your stay and assure you it is otherwise unlike the high standards of service we endeavour to maintain. Your feedback has been shared with the concerned departments and we shall definitely improve upon the shortcomings. We thank you once again and sincerely hope you give us another opportunity to wow you with our hospitality.

10/10 Excellent

Chetan, Secaucus

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Warm regards, Vishal Singh General Manager on 5 Mar 2024
Dear Guest,Greetings from Taj Ganges!Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive comments make us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.

10/10 Excellent

Tanmay

Stayed 2 nights in Jan 2024
Response from Warm regards, Vishal Singh General Manager on 16 Jan 2024
Dear Guest,Greetings from Taj Ganges!Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive comments make us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.

10/10 Excellent

naina

Stayed 1 night in Dec 2023
Response from Regards, Vishal Singh General Manager on 22 Jan 2024
Dear Guest,Thank you for taking the time to post the review. My entire team is extremely delighted to know that you have enjoyed your stay at our hotel and this will definitely add on to our belief in continuing with our efforts to provide warm hospitality to our guests.Looking forward to welcoming you back soon.

10/10 Excellent

MAMTA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing memorable experience Lovely staff Especially Sombir
Stayed 2 nights in Dec 2023
Response from Warm regards, Vishal Singh General Manager on 16 Jan 2024
Dear Guest,Greetings from Taj Ganges!Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive comments make us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.

10/10 Excellent

KISHORE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Taj Ganges is wonderful place to stay. It is vibrant and has enchanting atmosphere.
Stayed 3 nights in Dec 2023
Response from Warm regards, Vishal Singh General Manager on 16 Jan 2024
Dear Guest,Greetings from Taj Ganges!Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive comments make us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.

10/10 Excellent

Indu

Stayed 1 night in Dec 2023
Response from Warm regards, Vishal Singh General Manager on 16 Jan 2024
Dear Guest,Greetings!!Thank you for taking the time to review us.We are glad that your experience was enjoyable. Your positive feedback makes us stay focused on our guests and keeps us highly motivated.We look forward to welcoming you in the future.

10/10 Excellent

Dilip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 3- night stay at Taj Ganges. Friendly and courteous staff. Jayant at the front desk and Muskan in the Chowk restaurant were exceptional and took care of all our needs. Dilip made sure our room is well stocked and always greeted us with a small. The chowk restaurant can get some enhancements. The menu can be updated and also how food is displayed and served in pots with lids. I also feel that Chowk management and staff focuses more on guests that order Ala Carte vs. guests with lunch and dinner buffet option. We had paid for 3 meal buffet via Expedia, but looks like hotel prefers people to order. Overall we were pleased with our stay.
Stayed 3 nights in Nov 2023
Response from Warm regards, Vishal Singh General Manager on 16 Jan 2024
Dear Guest,Greetings from Taj Ganges!Thank you for taking time and reviewing us. We are delighted have you stay with us and giving us an opportunity to serve you at our hotel! Your positive comments make us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.

10/10 Excellent

Anirban, Fremont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and professional
Stayed 1 night in Nov 2023

10/10 Excellent

HEMANTH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Ravi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good place to stay with good food options
Stayed 2 nights in Oct 2023

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Lakshmisowjanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hospitality
Stayed 1 night in Sep 2023
Response from Taj Ganges Varanasi on 29 Sept 2023
Dear Guest,Greetings from Taj Ganges !Thank you for taking time and reviewing us. We are delighted have you stay with us and giving an opportunity to serve you at our hotel! Your positive comments make us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.Sincerely,Yadupati SinghFront Office Manager

10/10 Excellent

RANAJIT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hospitality
We were particularly very pleased with the attention and care we received as Senior Citizens at the dinning hall on all 4 occasions - particularly from Ms. Tanu. We observed that everyone in your team are well motivated to serve all guests. This is a great achievement as an organization.
Stayed 2 nights in Sep 2023
Response from Taj Ganges Varanasi on 29 Sept 2023
Dear Guest,Greetings from Taj Ganges !Thank you for taking time and reviewing us. We are delighted have you stay with us and giving an opportunity to serve you at our hotel! Your positive comments make us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.Sincerely,Yadupati SinghFront Office Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Taj Ganges Varanasi on 29 Sept 2023
Dear Guest,Greetings from Taj Ganges !Thank you for taking time and reviewing us. We are delighted have you stay with us and giving an opportunity to serve you at our hotel! Your positive comments make us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.Sincerely,Yadupati SinghFront Office Manager

10/10 Excellent

Nikunj

Stayed 1 night in Sep 2023
Response from Taj Ganges Varanasi on 29 Sept 2023
Greetings from Taj Ganges !Thank you for taking time and reviewing us. We are delighted have you stay with us and giving an opportunity to serve you at our hotel! Your positive comments make us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.Sincerely,Yadupati SinghFront Office Manager

8/10 Good

sheela

Stayed 1 night in Aug 2023
Response from Taj Ganges Varanasi on 29 Sept 2023
Dear Guest,Greetings from Taj Ganges !Thank you for taking time and reviewing us. We are delighted have you stay with us and giving an opportunity to serve you at our hotel! Your positive comments make us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.Sincerely,Yadupati SinghFront Office Manager

10/10 Excellent

Satish

Stayed 2 nights in Aug 2023
Response from Taj Ganges Varanasi on 29 Sept 2023
Dear Guest,Greetings from Taj Ganges !Thank you for taking time and reviewing us. We are delighted have you stay with us and giving an opportunity to serve you at our hotel! Your positive comments make us stay focused towards our guests and keep us highly motivated.We are glad that you enjoyed your stay and we look forward to welcoming you in future.Sincerely,Yadupati SinghFront Office Manager

4/10 Poor

Padmaja, Cary

Travelled with family
Disliked: Staff & service
The Taj experience is missing at this location. Had to wait for more than 90 minutes to check in. The signature Taj hospitality for which I came back to this property is no where, unfortunately.
Stayed 2 nights in Jul 2023
Response from Taj Ganges Varanasi on 17 Aug 2023
Dear Ms. Padmaja,Thank you for choosing to stay with us and for taking the time to post a review. Please be assured that your comments and suggestions will be taken into consideration and that we will do our utmost to improve wherever we can. We hope you will make Taj Ganges Varanasi your home away from home whenever your travels bring you to our city. We look forward to your next visit.With best wishes and regards, Vishal SinghGeneral Manager

8/10 Good

Sushma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Taj Ganges Varanasi on 17 Aug 2023
Dear Ms. Sushma,Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations. It was our pleasure accommodating you, and we hope you will make Taj Ganges Varanasi your home away from home whenever your travels bring you to our city. We look forward to your next visit.With best wishes and regards, Vishal SinghGeneral Manager

10/10 Excellent

Vishu

Stayed 1 night in Jun 2023
Response from Taj Ganges Varanasi on 17 Aug 2023
Dear Mr. Vishu,Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations. It was our pleasure accommodating you, and we hope you will make Taj Ganges Varanasi your home away from home whenever your travels bring you to our city. We look forward to your next visit.With best wishes and regards, Vishal SinghGeneral Manager

10/10 Excellent

Vinod

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely friendly and they took great care of us
Stayed 2 nights in Jun 2023
Response from Taj Ganges Varanasi on 17 Aug 2023
Dear Mr. Vinod,Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations. It was our pleasure accommodating you, and we hope you will make Taj Ganges Varanasi your home away from home whenever your travels bring you to our city. We look forward to your next visit.With best wishes and regards, Vishal SinghGeneral Manager

10/10 Excellent

Kapil, Flower mound

Travelled with group
Lovely property, excellent service!
Stayed 2 nights in Jun 2023
Response from Taj Ganges Varanasi on 17 Aug 2023
Dear Mr. Kapil,Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations. It was our pleasure accommodating you, and we hope you will make Taj Ganges Varanasi your home away from home whenever your travels bring you to our city. We look forward to your next visit.With best wishes and regards, Vishal SinghGeneral Manager

10/10 Excellent

Nitin

Travelled with family
Overall good
The hotel is very clean and comfortable,it is far from city hustle bustle .Only thing is it is far from temple.. Exceptional staff, Hospitality was excellent!! Outstanding service by Navneet in Chowk and Guru in Varuna. Navneet the cake🎂 was yummm…👌👌👌. Thanks to the entire Taj Ganges team for this wonderful experience. Good work ..!!!
Stayed 2 nights in Jun 2023
Response from Taj Ganges Varanasi on 17 Aug 2023
Dear Mr. Nitin,Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations. It was our pleasure accommodating you, and we hope you will make Taj Ganges Varanasi your home away from home whenever your travels bring you to our city. We look forward to your next visit.With best wishes and regards, Vishal SinghGeneral Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Jai

Stayed 2 nights in Jun 2023

10/10 Excellent

Ravi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hospitality, nice food
Stayed 2 nights in May 2023

10/10 Excellent

saritha

Stayed 3 nights in May 2023

4/10 Poor

ujjwal

Travelled with family and small children, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
It's spacious and taj name tag. I didn't like staff behavior, dirty and old
Stayed 1 night in May 2023

10/10 Excellent

Daxesh

Stayed 3 nights in Apr 2023

10/10 Excellent

sudhanshu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We bought some clothes from the Taj facility (name of the shop is Shanti), they promised that it will be delivered to us by Tuesday at our addressed. Unfortunately we never received the package by Tuesday. We are still waiting. They should not promise if they can’t keep their promise. This shop is in Taj facility but I think they affect Taj’s reputation if they can’t provide the service by promise date.
Stayed 4 nights in Mar 2023

10/10 Excellent

Bandana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It’s an excellent property with mixed bag staff members. The restaurant chowk is a delight. The travel desk is worthless and there’s a particular person who was definitely up to no good during our stay, ever sulking and always looking constipated, as if speaking to us was giving him acidity. Restaurant staff members are good and efficient. Complimentary check out was given till 1:30 pm but we were called twice around 12:10 and 12:55 asking when can the luggage be brought down - basically asking when will we leave. Front desk Staff doesn’t communicate with each other it seems. On the day of check in one of the staff member who helped us check in couldn’t believe that our room rate included breakfast lunch and dinner and was trying to wiggle out by just providing breakfast. She had to be shown the reservation and she kept on saying “unbelievable” how can this be ? How can all meals be included in this room rate? As if she personally was getting affected because the room rates included all meals.
Stayed 3 nights in Mar 2023

10/10 Excellent

Naresh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit to Varanasi
Our family of 5 stayed for 2 nights. For safety reasons we ate all our meals at the hotel and enjoyed our food.
Stayed 2 nights in Mar 2023

10/10 Excellent

Kashmin

Stayed 1 night in Feb 2023

10/10 Excellent

PAVITHRA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff, very caring and service was excellent. Especially staff members Rajiv, Ashar and Navnith helped us plan our day and gave us great recommendations every day at breakfast or dinner. I would definitely stay here when we come back.

10/10 Excellent

Vijay

Stayed 1 night in Jan 2023

10/10 Excellent

Vikram Phoolchand

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You will feel sense luxury as soon as you arrive at property. Excellent welcome by staff and you are offered seat and welcome drink with garland.Check in process is taken care by staff and hassale free. Room are spacious and have all ametities 5 star hotel provides. They had excelkent range of yummy breakfast covering Indian and Western menu. We had an oppertunity to see 26th Jan parade organised by Taj. Love every part of the property. Enjoyed my stay
Stayed 2 nights in Jan 2023

10/10 Excellent

Barry

Stayed 3 nights in Jan 2023

10/10 Excellent

Manas

Stayed 3 nights in Jan 2023

10/10 Excellent

Bharat

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

Shalini

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very clean and comfortable. The staff and their service is impeccable and the best ! Rajiv Sharma , Lokesh and Azhar - Thankyou for your warm hospitality. You made our stay perfect !!
Stayed 2 nights in Jan 2023
Response from Taj Ganges Varanasi on 25 Jan 2023
Dear Guest,Thank you for your appreciation and post. We will share your feedback with our entire team specially with Rajiv, Lokesh and Azhar. We are truly grateful for all the wonderful things you have said about our hotel team and its services.We look forward to welcoming you at the hotel in the near future. With best wishes and regards,Vivek SharmaGeneral ManagerTaj Ganges Varanasi and Taj Nadesar PalaceNadesar Palace GroundsVaranasi - 221 002, Uttar Pradesh, India

10/10 Excellent

Rosemary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Above and beyond the call of duty.
Stayed 3 nights in Jan 2023
Response from Taj Ganges Varanasi on 25 Jan 2023
Dear Guest,Thank you for taking the time to post the review. My entire team is extremely delighted to know that you enjoyed your stay at our hotel.We look forward to having you at the hotel again soon.With best wishes and regards,Vivek SharmaGeneral ManagerTaj Ganges Varanasi and Taj Nadesar PalaceNadesar Palace Grounds

10/10 Excellent

Rupesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and comfortable stay.
Response from Taj Ganges Varanasi on 25 Jan 2023
Dear Guest,Thank you for your appreciation and post. We will share your feedback with our entire team.We look forward to welcoming you back sometime in the near future. With best wishes and regards,Vivek SharmaGeneral ManagerTaj Ganges Varanasi and Taj Nadesar PalaceNadesar Palace GroundsVaranasi - 221 002, Uttar Pradesh, India

10/10 Excellent

HILLOL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best stay we ever had. Dilip (who cleaned rooms) was courteous and helpful and made a difference. Food was excellent! Very clean!
Response from Taj Ganges Varanasi on 25 Jan 2023
Dear Guest,Thank you for your appreciation and post. We will share your feedback with our entire team especially with Dilip. We are truly grateful for all the wonderful things you have said about our hotel team and its services.We look forward to welcoming you back sometime in the near future.Warm regards,Vivek Sharma

4/10 Poor

Rajesh

10/10 Excellent

Debopam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and food.

10/10 Excellent

Dinesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022