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Reviews

4.7 / 5Exceptional
1,028 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Robson Street
    2 min walk
  • Popular Location
    Vancouver Art Gallery
    7 min walk
  • Popular Location
    Orpheum Theater
    10 min walk
  • Airport
    Vancouver, BC (YVR-Vancouver Intl.)
    18 min drive

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    About this area

    Vancouver

    Located in Vancouver's West End neighbourhood, Shangri-La Hotel, Vancouver is in the city centre and near the beach. Harbour Centre and Capilano Suspension Bridge are notable landmarks, and some of the area's activities can be experienced at Port of Vancouver and Grouse Mountain. Check out an event or a game at BC Place Stadium, and consider making time for Vancouver Aquarium, a top attraction not to be missed. Our guests love the hotel's central location.

    Popular Location

    What's nearby

    • Robson Street - 2 min walk
    • Vancouver Art Gallery - 7 min walk
    • Granville Street - 7 min walk
    • Orpheum Theater - 10 min walk
    • Vancouver Convention Centre - 13 min walk

    Getting around

    • Burrard Station - 4 min walk
    • Vancouver Waterfront Station - 13 min walk
    • Vancouver, BC (YVR-Vancouver Intl.) - 18 min drive

    About this property

    Shangri-La Hotel, Vancouver

    Along with a full-service spa, this smoke-free hotel has a restaurant and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge and a coffee shop/café are on-site. All 119 rooms feature thoughtful touches such as pillow menus and bathrobes, plus free WiFi, free wired Internet and flat-screen TVs with DVD players. Other amenities available to guests include iPod docking stations, 24-hour room service and fridges.

    Awards and affiliations

    Green/Sustainable Property
    This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi and wired Internet

    Parking and public transport

    Valet parking: CAD 48.00 per night
    Electric car charging station
    24-hour pick-up airport shuttle (surcharge)
    Airport shuttle on request

    Food and drink

    Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: CAD 19-34 for adults and CAD 4-9 for children
    1 restaurant and 1 coffee shop/cafe
    1 bar
    24-hour room service

    Things to do

    24-hour fitness centre
    Free bike hire
    Full-service spa
    Outdoor pool
    Sauna
    Hot tub

    Family friendly

    Babysitting/childcare (surcharge)
    Dry-cleaning service
    DVD player
    Free cots/infant beds
    Laundry facilities
    Outdoor pool
    Fridge

    Conveniences

    ATM/banking services
    Ballroom
    Banquet hall
    Lift
    Free newspapers in reception
    Library
    Reception hall

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Luggage storage
    Tour/ticket assistance
    Turndown service
    Wedding services

    Languages spoken

    Chinese
    English
    French
    German
    Italian
    Japanese
    Korean
    Portuguese
    Russian
    Spanish

    Business services

    1 meeting room
    Business centre

    Outdoors

    Pool sunloungers
    Terrace

    Spa

    Body treatments
    Body wraps
    Facials
    Manicures and pedicures
    Massage - hot stone

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Assistive listening devices available
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Smoke-free property

    Room amenities

    Bedroom

    Climate control (air conditioning)
    Free cots/infant beds
    Hypo-allergenic bedding
    Pillow menu
    Premium bedding

    Bathroom

    Bathrobes
    Free toiletries
    Hairdryer

    Entertainment

    TV/satellite channels
    DVD player
    flat-screen TV
    iPod dock
    premium channels

    Food and drink

    Coffee/tea maker
    Minibar
    Fridge

    More

    Connecting rooms available
    Desk
    Free local calls
    Free newspapers
    Iron/ironing board
    Phone
    Safe
    Turndown service
    4.7

    Exceptional

    5 - Excellent
    836
    4 - Good
    137
    3 - Okay
    34
    2 - Mediocre
    11
    1 - Poor
    10
    4.9
    Cleanliness
    4.8
    Service and Staff
    4.8
    Amenities
    4.8
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Feb 2020

    3/5

    • Liked: Cleanliness

    Most staff are nice and helpful, but the first person/ hotel concierge we encountered was rude. Not a good impression of the hotel.

    Stayed 2 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    This is a beautiful hotel with lovely, large rooms, extremely friendly staff, and it is in an excellent location. Worth every cent!

    Stayed 2 nights in Feb 2020

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