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Reviews

4.7/5 Exceptional
1,011 reviews
Great location, Highly recommend, Great stay

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Robson Street
    2 min walk
  • Popular Location
    Vancouver Art Gallery
    7 min walk
  • Popular Location
    Orpheum Theater
    10 min walk
  • Airport
    Vancouver, BC (YVR-Vancouver Intl.)
    18 min drive

Choose dates to view prices

  • Deluxe Room, 2 Double Beds

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Double Beds
    More details
  • Superior Room, 2 Double Beds

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Double Beds
    More details
  • Deluxe Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Room, 1 King Bed, Balcony

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Superior Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Suite, 1 Bedroom

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Suite

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Suite, 1 Bedroom

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Suite (Orchid)

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details

About this area

Vancouver

Located in Vancouver's West End neighbourhood, Shangri-La Hotel, Vancouver is in the city centre and near the beach. Harbour Centre and Capilano Suspension Bridge are notable landmarks, and some of the area's activities can be experienced at Port of Vancouver and Grouse Mountain. Check out an event or a game at BC Place Stadium, and consider making time for Vancouver Aquarium, a top attraction not to be missed. Our guests love the hotel's central location.

Visit our Vancouver travel guide
Popular Location

What's nearby

  • Robson Street - 2 min walk
  • Vancouver Art Gallery - 7 min walk
  • Granville Street - 7 min walk
  • Orpheum Theater - 10 min walk
  • Vancouver Convention Centre - 13 min walk

Getting around

  • Burrard Station - 4 min walk
  • Vancouver Waterfront Station - 13 min walk
  • Vancouver, BC (YVR-Vancouver Intl.) - 18 min drive

About this property

Shangri-La Hotel, Vancouver

Luxury Vancouver hotel in West End, walk to Robson Street
Along with a full-service spa, this smoke-free hotel has a restaurant and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge and a coffee shop/café are on-site. All 119 rooms feature thoughtful touches such as pillow menus and bathrobes, plus free WiFi, free wired Internet and flat-screen TVs with DVD players. Other amenities available to guests include iPod docking stations, 24-hour room service and fridges.
Shangri-La Hotel, Vancouver offers 119 forms of air-conditioned accommodation with iPod docking stations and DVD players. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges, coffee/tea makers and minibars. Bathrooms include bathrobes, complimentary toiletries and hairdryers.
This Vancouver hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, CHI, The Spa. Services include hot stone massages, facials, body wraps and body treatments.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Valet parking: CAD 48.00 per night
Electric car charging station
24-hour pick-up airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: CAD 19-34 for adults and CAD 4-9 for children
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service

Things to do

24-hour fitness centre
Free bike hire
Full-service spa
Outdoor pool
Sauna
Hot tub

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
DVD player
Free cots/infant beds
Laundry facilities
Outdoor pool
Fridge

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Library
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English
French
German
Italian
Japanese
Korean
Portuguese
Russian
Spanish

Business services

1 meeting room
Business centre

Outdoors

Pool sunloungers
Terrace

Spa

Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - hot stone

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hairdryer

Entertainment

TV/satellite channels
DVD player
flat-screen TV
iPod dock
premium channels

Food and drink

Coffee/tea maker
Minibar
Fridge

More

Connecting rooms available
Desk
Free local calls
Free newspapers
Iron/ironing board
Phone
Safe
Turndown service

Policies

Check-in

Check-in available 24 hours
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.
  • Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Pets

  • Pets are allowed for an extra charge of CAD 50 per accommodation, per stay.
  • Dogs and cats only
  • 1 per room (up to 50 lb/23 kg)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 19 and CAD 34 for adults, and CAD 4 and CAD 9 for children (approximately)
  • Airport shuttle fee: CAD 135.00 per vehicle
  • Valet parking fee: CAD 48.00 per night
  • Pet fee: CAD 50 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Shangri-La Hotel Vancouver
  • Shangri-La Vancouver
  • Shangri La Hotel Vancouver
  • Shangri La Hotel, Vancouver
  • Shangri-La Hotel, Vancouver Hotel
  • Shangri-La Hotel, Vancouver Vancouver
  • Shangri-La Hotel, Vancouver Hotel Vancouver
4.7

Exceptional

5 - Excellent
822
4 - Good
135
3 - Okay
33
2 - Mediocre
11
1 - Poor
10
4.9
Cleanliness
4.8
Service and Staff
4.8
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2020

3/5

  • Liked: Cleanliness

Most staff are nice and helpful, but the first person/ hotel concierge we encountered was rude. Not a good impression of the hotel.

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a beautiful hotel with lovely, large rooms, extremely friendly staff, and it is in an excellent location. Worth every cent!

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service. Beautiful interiors. Great location. We loved our stay!

Stayed 2 nights in Feb 2020

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