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Shangri-La Vancouver

Photo gallery for Shangri-La Vancouver

Featured image
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Premium bedding, minibar, in-room safe, desk

Overview of Shangri-La Vancouver

VIP Access

Shangri-La Vancouver

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
1128 West Georgia Street, Vancouver, BC, V6E0A8

Explore the area

  • Popular LocationRobson Street2 min walk
  • Popular LocationVancouver Waterfront5 min walk
  • Popular LocationCanada Place12 min walk
  • AirportVancouver, BC (YVR-Vancouver Intl.)24 min drive

Choose dates to view prices

About this area

Vancouver

Located in Vancouver's West End neighbourhood, Shangri-La Vancouver is in the city centre and near the beach. Queen Elizabeth Theatre and Vancouver Art Gallery are cultural highlights, and some of the area's popular attractions include Vancouver Aquarium and TELUS World of Science. Looking to enjoy an event or a game? See what's going on at BC Place Stadium or Rogers Arena. Explore all the area has to offer with ecotours and hiking/biking trails. Guests love the hotel's central location.

What's nearby

  • Robson Street - 2 min walk
  • Vancouver Waterfront - 5 min walk
  • Granville Street - 8 min walk
  • Vancouver Convention Centre - 8 min walk
  • Canada Place - 12 min walk

Getting around

  • Burrard Station - 4 min walk
  • Vancouver Waterfront Station - 14 min walk
  • Vancouver International Airport (YVR) - 24 min drive

Restaurants

  • Where to eat
  • Miantiao – Restaurant with a bar offering fusion cuisine. Serves breakfast, brunch, lunch, dinner and light fare daily.

About this property

Shangri-La Vancouver

Luxury Vancouver hotel in West End, walk to Robson Street
Along with a full-service spa, this smoke-free hotel has a restaurant and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge and a coffee shop/café are on-site. All 119 rooms feature thoughtful touches such as pillow menus and bathrobes, plus free WiFi, free wired Internet and flat-screen TVs with DVD players. Other amenities available to guests include iPod docking stations, 24-hour room service and fridges.
Shangri-La Vancouver offers 119 forms of accommodation with iPod docking stations and DVD players. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges, coffee/tea makers and minibars. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, CHI, The Spa. Services include hot stone massages, facials, body wraps and body treatments.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (CAD 48.00 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: CAD 19-34 for adults and CAD 4-9 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Free bike hire
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

Business services

  • Business centre
  • A meeting room

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV/satellite channels
  • DVD player
  • Flat-screen TV
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 50 per accommodation, per stay
Dogs and cats welcome
1 per room (up to 50 lbs/23 kg)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 19 and CAD 34 for adults, and CAD 4 and CAD 9 for children (approximately)
  • Airport shuttle fee: CAD 135.00 per vehicle
  • Valet parking fee: CAD 48.00 per night
  • Pet fee: CAD 50 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Shangri-La Vancouver
Hotel Vancouver Shangri-La
Shangri-La Hotel Vancouver
Shangri-La Vancouver
Shangri-La Vancouver Hotel
Vancouver Hotel Shangri-La
Vancouver Shangri-La
Vancouver Shangri-La Hotel
Shangri La Hotel Vancouver
Shangri-La Vancouver Hotel
Shangri La Hotel Vancouver
Shangri-La Vancouver Vancouver
Shangri-La Vancouver Hotel Vancouver

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 809 out of 995 reviews
5 - Excellent 81%
Rating 4 - Good. 131 out of 995 reviews
4 - Good 13%
Rating 3 - Okay. 34 out of 995 reviews
3 - Okay 3%
Rating 2 - Poor. 13 out of 995 reviews
2 - Poor 1%
Rating 1 - Terrible. 8 out of 995 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and location
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The friendliness…
Stayed 2 nights in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very accommodating and nice Very clean and service were amazing
Stayed 4 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing
Stayed 3 nights in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully designed and well maintained property. Understated elegance.
Stayed 3 nights in Jul 2021