All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 70 out of 138 reviews" "
10 - Excellent
70
Rating 8 - Good. 34 out of 138 reviews" "
8 - Good
34
Rating 6 - Okay. 10 out of 138 reviews" "
6 - Okay
10
Rating 4 - Poor. 15 out of 138 reviews" "
4 - Poor
15
Rating 2 - Terrible. 9 out of 138 reviews" "
2 - Terrible
9
8.2/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
7.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
4/10 Poor
dineshkumar, Huntersville
Travelled with group
24 Feb 2024
Disliked: Property conditions & facilities
Rooms are very dated and smelled bad
dineshkumar
Stayed 10 nights in Feb 2024
Response from Avinash Deshmukh on 24 Feb 2024
Dear Guest,Namaste!Thank you for taking the time to post your valuable comments. We have noted your feedback on the reported inconvenience shared by you and will endeavour to ensure a better experience.It is always our endeavor to create a memorable experience and offer our discerning guests indigenous, luxury experiences through our commitment to quality service.We look forward to the pleasure of welcoming you back soon.Responsibly yours, Avinash DeshmukhGeneral Manager
10/10 Excellent
Paras
22 Feb 2024
Paras
Stayed 1 night in Feb 2024
Response from Avinash Deshmukh on 21 Mar 2024
Dear Guest,Thank you for your rating on Expedia.Responsibly yours, Avinash DeshmukhGeneral Manager
8/10 Good
Renuka
20 Feb 2024
Property was ok
Renuka
Stayed 3 nights in Feb 2024
Response from Avinash Deshmukh on 20 Feb 2024
Dear Guest,Namaste!Thank you for your rating on ExpediaResponsibly yours, Avinash DeshmukhGeneral Manager
10/10 Excellent
Hitesh, Bartlett
11 Feb 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Everything was so good except
BATHROOM FACILITIES NEED TO UPGRADE
IT WAS VERY ROUGH WHILE TAKING SHOWER
THANKS
Hitesh
Stayed 7 nights in Feb 2024
Response from Avinash Deshmukh on 13 Feb 2024
Dear Mr. Hitesh Doshi,Namaste!Thank you for taking the time to post your valuable comments. It is a pleasure to read your comments and to note that the services of the hotel lived up to your expectations. We noted your feedback pertaining to bathroom. Assuring you that necessary corrective steps have been initiated and we will strive to ensure a superlative experience on your next visit.Your feedback is greatly appreciated and will certainly help us in our quest for enhancing service quality.We look forward to the pleasure of welcoming you back soon.Responsibly yours, Avinash DeshmukhGeneral Manager
Thank you for a wonderful stay at the hotel. A BIG THANK YOU to all the staff for their help and friendly greetings everytime we entered the hotel.
Tremal
Response from Avinash Deshmukh on 31 Jan 2024
Dear Guest,Namaste!Thank you for taking the time to post your valuable comments. It is a pleasure to read your comments and to note that the services of the hotel lived up to your expectations. Your feedback is greatly appreciated and will certainly help us in our quest for enhancing service quality.We look forward to the pleasure of welcoming you back soon.Responsibly yours, Avinash DeshmukhGeneral Manager
Dear Guest,Namaste!Thank you for your rating on ExpediaResponsibly yours, Avinash DeshmukhGeneral Manager
8/10 Good
Bharat, Munster
Travelled with family
8 Jan 2024
Liked: Cleanliness, staff & service, amenities
Clean, well decorated property. Very disappointed that no elevator for 3 story bldg. Plenty of surrounding area to add an elevator. Very difficult for elderly and those with disabilities or joint problems to go up and down 3 flight of stairs 2-3 times per day.
Bharat
Stayed 4 nights in Jan 2024
Response from Avinash Deshmukh on 9 Jan 2024
Dear Guest, Namaste!Thank you for taking the time to post your valuable comments on Expedia. We really appreciate your comments on hotel cleanliness. We sincerely regret the reported inconveniences. With regards to the elevator, the hotel was designed as a low rise building with only one floor above the lobby level. We will be happy to assist with a suitable room on the lobby or ground floor on your future visits.Your feedback is greatly appreciated and will certainly help us in our quest for enhancing service quality.We look forward to the pleasure of welcoming you back soon!Avinash DeshmukhGeneral Manager
Dear Guest,Namaste!Thank you for your rating on ExpediaResponsibly yours, Avinash DeshmukhGeneral Manager
4/10 Poor
Chintan
26 Dec 2023
Chintan
Stayed 1 night in Dec 2023
Response from Avinash Deshmukh on 16 Jan 2024
Dear Guest,Namaste!Thank you for your rating on Expedia. Do feel free to share any experiences that will help us understand and address any issues.We look forward to being of service again soon!Responsibly yours, Avinash DeshmukhGeneral Manager
10/10 Excellent
MAKARAND
10 Dec 2023
Liked: Cleanliness, staff & service, room comfort
MAKARAND
Stayed 1 night in Dec 2023
Response from Avinash Deshmukh on 11 Dec 2023
Dear Guest,Namaste!Thank you for your rating on hotels.comResponsibly yours, Avinash DeshmukhGeneral Manager
Dear Guest,Namaste!Thank you for taking the time to post your valuable comments. It is a pleasure to read your comments and to note that the services of the hotel lived up to your expectations. Your feedback is greatly appreciated and will certainly help us in our quest for enhancing service quality.We look forward to the pleasure of welcoming you back soon.Responsibly yours, Avinash DeshmukhGeneral Manager
Dear Guest,Namaste!Thank you for taking the time to post your valuable comments. We look forward to the pleasure of welcoming you back soon.Responsibly yours, Avinash DeshmukhGeneral Manager
Hotel staff are very helpful. Ate 4 meals at the coffee shop ( two buffet breakfasts and two Als carte meals ). Great food .
Anu
Stayed 2 nights in Sep 2023
Response from Avinash Deshmukh on 3 Oct 2023
Dear Guest,Namaste!Thank you for taking the time to post your valuable comments. We look forward to the pleasure of welcoming you back soon!Responsibly yours, Avinash DeshmukhGeneral Manager
10/10 Excellent
jayant
11 Sept 2023
jayant
Stayed 2 nights in Aug 2023
Response from Avinash Deshmukh on 3 Oct 2023
Dear Guest,Thank you for your rating on Expedia.Responsibly yours, Avinash DeshmukhGeneral Manager
6/10 Okay
Santosh
20 Aug 2023
Santosh
Stayed 1 night in Jul 2023
Response from Avinash Deshmukh on 21 Aug 2023
Dear Guest,Namaste!Thank you for your rating on hotel.com. Do feel free to share any experiences that will help us understand and address any issues.We look forward to being of service again soon!Responsibly yours, Avinash DeshmukhGeneral Manager
Dear Guest,Namaste!Thank you for your rating on hotel.comResponsibly yours, Avinash DeshmukhGeneral Manager
2/10 Terrible
Nimish
30 Jul 2023
Nimish
Stayed 1 night in Jul 2023
Response from Avinash Deshmukh on 3 Aug 2023
Dear Guest,Namaste!We have noted your feedback and It would be helpful if you could share more details for us to be able to address the concern.Assuring you our best services at all times!Responsibly yours,Avinash DeshmukhGeneral Manager
10/10 Excellent
Arvind
12 May 2023
Arvind
Stayed 1 night in May 2023
Response from Avinash Deshmukh on 15 May 2023
Dear Guest,Thank you for your rating in Hotel.com.Responsibly yours,Avinash DeshmukhGeneral Manager
Brilliant front desk team. Helped out so much with printing out our boarding pass.
elizabeth
Stayed 4 nights in May 2023
Response from Avinash Deshmukh on 9 May 2023
Dear Guest,Namaste!Thank you for taking the time to post your valuable comments. It is a pleasure to read your comments and to note that the services of the hotel lived up to your expectations. Your feedback is greatly appreciated and will certainly help us in our quest for enhancing service quality and our commitment to WeAssure hygiene and disinfection standards.We look forward to the pleasure of welcoming you back soon.Responsibly yours, Avinash DeshmukhGeneral Manager
10/10 Excellent
Shweta
15 Mar 2023
Liked: Cleanliness, staff & service
Great stay
Shweta
Stayed 1 night in Mar 2023
Response from Avinash Deshmukh on 16 Mar 2023
Dear Guest,Namaste!Thank you for taking the time to post your valuable comments. We look forward to the pleasure of welcoming you back soon!Responsibly yours, Avinash DeshmukhGeneral Manager
10/10 Excellent
Lee Lian
21 Feb 2023
Lee Lian
Stayed 2 nights in Feb 2023
Response from Avinash Deshmukh on 23 Feb 2023
Dear Guest,Namaste!Thank you for your rating on hotel.comResponsibly yours, Avinash DeshmukhGeneral Manager
10/10 Excellent
ALI
19 Feb 2023
ALI
Stayed 2 nights in Jan 2023
Response from Avinash Deshmukh on 13 Mar 2023
Dear Guest,Thank you for your rating in Expedia.Responsibly yours, Avinash DeshmukhGeneral Manager
Lovely property. It’s the best in the area. Friendly staff and excellent restaurant.
Minesh
Stayed 6 nights in Jan 2023
Response from Avinash Deshmukh on 21 Jan 2023
Dear Guest,Namaste!Thank you for taking the time to post your valuable comments. It is a pleasure to read your comments and to note that the services of the hotel lived up to your expectations. Your feedback is greatly appreciated and will certainly help us in our quest for enhancing service quality and our commitment to WeAssure hygiene and disinfection standards.We look forward to the pleasure of welcoming you back soon.Responsibly yours, Avinash DeshmukhGeneral Manager
OMG, there was not a single thing wrong with this place. Definitely my new home in Baroda !
ZAHIR
Response from Avinash Deshmukh on 16 Jan 2023
Dear Guest,Namaste!Thank you for taking the time to post your valuable comments. It is a pleasure to read your comments and to note that the services of the hotel lived up to your expectations. Your feedback is greatly appreciated and will certainly help us in our quest for enhancing service quality and our commitment to WeAssure hygiene and disinfection standards.We look forward to the pleasure of welcoming you back soon.Responsibly yours, Avinash DeshmukhGeneral Manager
Rooms are terrible and not worth if the rate they are giving. There are other hotels with lower grade has better rooms.
Keyur
Stayed 1 night in Dec 2022
Response from Avinash Deshmukh on 29 Dec 2022
Dear Guest,Namaste!Thank you for taking the time to post your valuable comments.We have noted the reported inconvenience shared by you.Assuring you that necessary corrective steps have been initiated and we will strive to ensure a superlative experience on your next visit.We look forward to the pleasure of welcoming you back soon!Responsibly yours, Avinash DeshmukhGeneral Manager
Dear Guest,Namaste!We have noted your feedback and It would be helpful if you could share more details for us to be able to address the concern.Assuring you our best services at all times!Responsibly yours,Avinash DeshmukhGeneral Manager
4/10 Poor
S
Business traveller
6 Dec 2022
Liked: Cleanliness, room comfort
S
Stayed 8 nights in Nov 2022
Response from Avinash Deshmukh on 7 Dec 2022
Dear Guest,Namaste!Thank you for your rating on hotel.com. Do feel free to share any experiences that will help us understand and address any issues.We look forward to being of service again soon!Responsibly yours, Avinash DeshmukhGeneral Manager
Very good and clean property HS and FD are very good!
But I want to say one more night
But they refused me and property was empty I don’t know what kind of business they are going!!!
MADHUSUDAN
Response from Avinash Deshmukh on 7 Dec 2022
Dear Guest,Namaste!Thank you for taking the time to post your valuable comments. We really appreciate your comments on hotel cleanliness. We have noted your feedback on the reported inconvenience shared by you and will endeavour to ensure a better experience.It is always our endeavor to create a memorable experience and offer our discerning guests indigenous, luxury experiences through our commitment to quality service.We look forward to the pleasure of welcoming you back soon.Responsibly yours, Avinash DeshmukhGeneral Manager
10/10 Excellent
VIJENDRA KUMAR
7 Nov 2022
VIJENDRA KUMAR
10/10 Excellent
Kalpana
1 Nov 2022
Kalpana
Stayed 3 nights in Oct 2022
2/10 Terrible
Mudit
1 Oct 2022
Mudit
Stayed 1 night in Sep 2022
Response from Avinash Deshmukh on 4 Oct 2022
Dear Guest, Namaste!Thank you for taking the time to post your valuable comments. We have noted the reported inconvenience shared by you. Without offering any justification we sincerely regret the dissonance experienced.Corrective actions have been initiated and I trust our Front Office Manager has reached out to you.We look forward to the pleasure of welcoming you back soon and will strive to offer a superlative experience on your next visit!Responsibly yours,Avinash DeshmukhGeneral Manager
4/10 Poor
Luis, Temple
3 Aug 2022
Luis
Stayed 4 nights in May 2022
Response from Avinash Deshmukh on 21 Nov 2022
Dear Guest,Thank You for your rating in Expedia.Responsibly yours,Avinash DeshmukhGeneral Manager
Exceptional experience. Fantastic breakfast. Ultra dedicated staff. Special thanks to front office and Chandrakanth Singh and the manager on duty. A big thanks to the breakfast service, servers, cooks and managers. Housekeeping was fantastic. I highly recommend this hotel. Brilliant.
AKASH
Stayed 5 nights in Jun 2022
Response from Avinash Deshmukh on 20 Jun 2022
Dear Mr Akash,
Namaste!
We thank you for sharing your valued feedback on your experience.
We endeavor to inculcate in our team a culture of caring and I am happy to read that the team rose to the occasion.
I would like to thank you for your appreciation for Chandrakant Singh and team. They were delighted to hear your appreciation.
Your feedback is appreciated and will certainly help us in our quest for enhancing Service Quality.
Assuring our best services at all times!
Responsibly yours,
Avinash Deshmukh
General Manager
10/10 Excellent
Saurabh
16 Jun 2022
Saurabh
Stayed 2 nights in Jun 2022
Response from Avinash Deshmukh on 21 Nov 2022
Dear Guest,Thank You for your rating in Expedia.Responsibly yours,Avinash DeshmukhGeneral Manager
8/10 Good
Kunal
27 Apr 2022
Liked: Cleanliness, staff & service
Kunal
Stayed 1 night in Apr 2022
Response from Avinash Deshmukh on 21 Nov 2022
Dear Guest,Thank you for your rating on Expedia.Responsibly yours,Avinash Deshmukh
Avoid the deputy manager he’s rubbish, paid for pool view rooms got nothing, when we questioned it he told us none available, walking around the pool saw lots of empty suitable rooms , told the deputy manger he then offered one out three rooms with a pool view . Avoid him and you’ll have a good stay .
dilip
Stayed 1 night in Mar 2022
Response from Avinash Deshmukh on 10 Mar 2022
Dear Mr Dilip Mistry,
Namaste!
Thank you for taking the time to post your valuable comments.
We sincerely regret the reported inconveniences. The feedback is concerning and without offering any justifications, we would like to request you to treat this as an aberration and not representative of our usual standards.
I am confident that Saikat Sengupta our Lobby Manager has connected with you.
Assuring you that necessary corrective steps have been initiated and we will strive to ensure a superlative experience on your next visit.
We look forward to the pleasure of welcoming you back soon.
Responsibly yours,
Avinash Deshmukh
General Manager
Namaste,
Kindly accept our sincere apology for the inconvenience faced by you.
Will request you to please share stay dates and name for us to investigate the same
Regards
Very clean and sanitised. Great location. Front desk day staff very helpful. Good food.
Hemant
Stayed 2 nights in Jul 2021
Response from Avinash Deshmukh on 5 Aug 2021
Dear Guest,
Namaste!
Thank you for taking the time to post your valuable comments.
It is a pleasure to read your comments and to note that the services of the hotel lived up to your expectations.
Your feedback is greatly appreciated and will certainly help us in our quest for enhancing service quality and our commitment to WeAssure hygiene and disinfection standards.
We look forward to the pleasure of welcoming you back soon.
Responsibly yours,
Avinash Deshmukh
General Manager
Nice location, well maintained room with an unaltered ITC fragrance, staffs are very helpful, overall a fantastic experience..
Verified traveller
Stayed 3 nights in Jul 2021
Response from Avinash Deshmukh on 5 Aug 2021
Dear Guest,
Namaste!
Thank you for taking the time to post your valuable comments on Expedia.
It is a pleasure to read your comments and to note that the services of the hotel lived up to your expectations.
Your feedback is greatly appreciated and will certainly help us in our quest for enhancing service quality and our commitment to WeAssure hygiene and disinfection standards.
We look forward to the pleasure of welcoming you back soon.
Responsibly yours,
Avinash Deshmukh
General Manager
8/10 Good
Manishkumar Ishvarlal
Business traveller
5 Apr 2021
Liked: Staff & service
Too much walk for rooms .no lift . bad condition of gym .
Manishkumar Ishvarlal
Stayed 5 nights in Mar 2021
Response from Saurabh Banthia on 20 Apr 2021
Dear Sir, Greetings from Welcomhotel Vadodara !! At the outset I would like to thank you for choosing Welcomhotel Vadodara for your stay. I would also like to thank you for taking the time and making the effort to share your feedback. I sincerely regret the dissonance that you have reported pertaining to your stay experience. I assure you that this has my personal attention and necessary corrective steps have been initiated. We value our relationship while I do understand that this would not take away from your reported experience during your recent stay here, we request you to give us an opportunity to reinstate our credibility. No effort shall be spared to address the cause of the experience reported by you and focus on ensuring a seamless experience for all our valued guests. Looking forward to your next visit to the city and the hotel. Responsibly yours, Saurabh Banthia Front Office Manager Welcomhotel Vadodara
10/10 Excellent
Verified traveller
20 Mar 2021
Liked: Cleanliness, staff & service
Verified traveller
Stayed 6 nights in Mar 2021
Response from Saurabh Banthia on 31 Mar 2021
Dear Valued Guest, Greetings from Welcomhotel Vadodara !! Thank you so very much for your valuable feedback. Responsibly Yours, Front Office Manager Welcomhotel Vadodara
EVERYTHING WAS NICE ABOUT STAY. THE HOTEL WAS CLEAN AND ROOM WAS DULY SANITISED DUE TO PANDEMIC. FOOD QUALITY IS EXCELLENT AS USUAL.
SAMEER
Stayed 1 night in Sep 2020
Response from Akilesh on 11 Sept 2020
Dear Mr. Shetty,
Greetings from Welcomhotel Vadodara!
I take the liberty to respond basis your feedback.Your comments shall certainly motivate us to foster more such ‘Moments of Trust’. We are pleased to note that the services of the hotel lived up to your expectations. It is the continued encouragement of patrons such as yourself that serves to motivate the team to stretch and deliver.Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality". We look forward to welcoming you back to Vadodara and your residence in Vadodara.
Responsibly yours,
Akilesh Sharma
Front Office Manager
Welcomhotel Vadodara
Just like any other ITC hotel, this hotel offers amazing hospitality. The staff and service are warm and helpful. The food service is amazing. The rooms arent posh like other 5 star properties, but the staff makes up for it all.
Verified traveller
Stayed 3 nights in Aug 2020
Response from Akilesh on 26 Aug 2020
Dear Valued Guest,
Greetings from Welcomhotel Vadodara !!
Thank you so very much for your valuable feedback. Responsibly Yours,
Akilesh Sharma
Front Office Manager
Welcomhotel Vadodara
A for hospitality.
Great service.
Rooms are decent.
Food is amazing.
Verified traveller
Stayed 1 night in Aug 2020
Response from Akilesh on 26 Aug 2020
Dear Valued Guest,
Greetings from Welcomhotel Vadodara !!
Thank you so very much for your valuable feedback. Responsibly Yours,
Akilesh Sharma
Front Office Manager
Welcomhotel Vadodara
Horrible service, torn bedsheet, worst view from a room, broken bath fittings & fixtures, the hotel is in dire need for a cosmetic upgrade & staff needs proper training, this was my first & last stay at this property.
Parag
Stayed 1 night in Feb 2020
Response from Akilesh on 13 Mar 2020
Dear Sir,
Greetings from Welcomhotel Vadodara !!
At the outset I would like to thank you for choosing Welcomhotel Vadodara for your stay. I would also like to thank you for taking the time and making the effort to share your feedback. I sincerely regret the dissonance that you have reported pertaining to your stay experience. I assure you that this has my personal attention and necessary corrective steps have been initiated. We value our relationship while I do understand that this would not take away from your reported experience during your recent stay here, we request you to give us an opportunity to reinstate our credibility. No effort shall be spared to address the cause of the experience reported by you and focus on ensuring a seamless experience for all our valued guests. Looking forward to your next visit to the city and the hotel.
Responsibly yours,
Akilesh Sharma
Front Office Manager
Welcomhotel Vadodara
8/10 Good
Gautham
Business traveller
26 Feb 2020
Liked: Cleanliness, staff & service, room comfort
Gautham
Stayed 3 nights in Feb 2020
Response from Akilesh on 27 Feb 2020
Dear Valued Guest,
Greetings from Welcomhotel Vadodara !!
Thank you so very much for your valuable feedback.
Responsibly Yours,
Akilesh Sharma
Front Office Manager
Welcomhotel Vadodara