Sun deck

Reviews of The Kayon Resort

4.5 out of 5
The Kayon Resort
Banjar Kepitu, Desa Kendran,, Tegallalang, Ubud, Bali

Reviews

10

Exceptional

Rating 10 - Excellent. 268 out of 290 reviews" "
Rating 8 - Good. 19 out of 290 reviews" "
Rating 6 - Okay. 1 out of 290 reviews" "
Rating 4 - Poor. 1 out of 290 reviews" "
Rating 2 - Terrible. 1 out of 290 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

sandra, Abbotsford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and went over and above to accommodate our needs. I would stay here again
Stayed 5 nights in Mar 2024

10/10 Excellent

MALA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location in the jungle and being close to the waterfall was simply excellent. Secluded and away from traffic. The staff were also superb and especially Dewa Ayu at the reception desk and Yudi in the restaurant. Overall it was like heaven on earth
Stayed 3 nights in Mar 2024

10/10 Excellent

Brendan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On our first night during dinner my wife required urgent medical attention. They called the hospital and alerted them of our situation and drove us to emergency. The staff member then waited 3 hours in the car park to drive us back home. It was well past his finishing time. He was very reassuring, and told us not to worry about anything and just to get better. The staff then informed us that the dinner we didn’t get to finish would be made again with no extra charge and kept our bottle of wine. They then also presented us with a honeymoon cake. Not only are they a great resort they are also wonderful people. I cannot be more thankful of The Kayon resort.
Stayed 2 nights in Feb 2024

10/10 Excellent

matthew Robert

Stayed 5 nights in Jan 2024

10/10 Excellent

Catherine

Stayed 2 nights in Jan 2024

10/10 Excellent

Mei Hua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a remarkable stay. Everyone - housekeeping, front desk, service crews were very attentive and polite. A very meditative and romantic place to relax and recharge. One can hear the sounds of the waterfall and jungle. Would be back to check out kayon valley and kayon jungle in the future. Highly recommend for couples seeking a quiet retreat
Stayed 2 nights in Dec 2023

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Chun Ming

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice services, had a wonderful stay at Kayon
Stayed 3 nights in Nov 2023

10/10 Excellent

lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Kanyon resort. Our room was nice, and our view of the canyon and jungle was amazing. The food was excellent. Laundry service was great and the highlight of the trip was the staff who couldn’t have been better!!
Stayed 4 nights in Oct 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall, the Kayon is a nice place. The staff in particular were a big highlight - they are really wonderful and helpful, and the overall property is quite nice including the restaurant and beautiful dance shows. The two things that were negatives for us were the spa and the actual room condition. We booked a room with a private pool, only to learn there are different ones that do not look like the pictures. They did amend this and give us one like the pictures which we very much appreciated, however the condition of the deck and pool area, etc. was not what we would've expected for the price of the hotel (we stayed in another hotel in Ubud also which was half the price and in significantly better condition/more beautiful, thinking the Kayon would be our fancy spot on our honeymoon). The spa massage was good, but awkward - the girls stayed in the room after finishing the massage, and insisted we get up undressed infront of them to leave the room while they cleaned up. It felt strange... usually you have a moment of privacy before and after a massage to get in and out from under the sheets but it wasn't the case for us. They also were whispering to each other and talking quietly together throughout the massage, which we could not understand.
Stayed 4 nights in Jul 2023

10/10 Excellent

Morne

Stayed 2 nights in Jun 2023

10/10 Excellent

Raynold, Paradera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this resort. Is very romantic and the staff are all friendly and respectful. This resort is very secluded, but for that there’s a shuttle that drive you to Ubud center. I felt save and welcoming at this resort, hence I’m a solo traveler
Stayed 5 nights in Jun 2023

10/10 Excellent

Chia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with exceptional service
My husband and I spent 6 nights in Kayon Resort for my birthday celebration. It is an exceptionally well managed resort. Staff paid close attention to all details and ensured your satisfaction. We felt staff genuinely cared about our comfort and wellbeing. They were eager to show us their beautiful hometown and Balinese culture. Breakfast was always cooked to order with attentive staff. We were treated like a family and greeted on daily basis. Yudi and Sriyani’s thoughtfulness and kindness truly warms our hearts. They went Above and beyond to help us in anyway they could. We love our beautiful Villa. This is the most romantic hotel we have ever stayed.
Stayed 6 nights in Apr 2023

10/10 Excellent

SUERETTE, WATERBURY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very helpful and pleasant staff with every interaction. From check in with Dewi, to all the staff in housekeeping, Sri and Yudi at breakfast in the mornings at the restaurant, Dewa the driver who took us on tours….just amazing; never felt so comfortable and at home away from home. Thanks to you all for making our trip so memorable and worthwhile…just pure love!!!
Stayed 6 nights in Apr 2023

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt very privileged to stay at this beautiful resort with happy welcoming staff (including our delightful waitress Sri yanti). Nothing was too much trouble and the staff went above and beyond to ensure our stay was memorable. We especially enjoyed our evening meals at the restaurant with Balinese dancing. Some days we ate breakfast, lunch and dinner at the resort and the food was always delicious with great presentation. We would not hesitate to recommend the Kayon Resort.
Stayed 3 nights in Apr 2023

10/10 Excellent

Joon-ser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Amelie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel located 10’ away from the hustle and bustle of Ubud. Very friendly and attentive to details staff, we had an amazing stay. Everything was perfect
Stayed 2 nights in Mar 2023

10/10 Excellent

Gary Peter, Winchester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, beautiful hotel, natural and rustic but luxurious. Wonderful spa, great activities and incredible breakfasts!
Stayed 7 nights in Feb 2023

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, you feel enveloped by the jungle. The staff is very accommodating. We booked breakfast at the waterfall and really enjoyed the experience
Stayed 2 nights in Feb 2023

10/10 Excellent

Pranisha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Mervin

Stayed 3 nights in Dec 2022

10/10 Excellent

NAN

10/10 Excellent

Ken

Stayed 3 nights in Nov 2022

10/10 Excellent

Mai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Lindsay

Stayed 1 night in Sep 2022

10/10 Excellent

Charleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, serene place tucked in the middle of nature! The staff there were all amazing; I really appreciate their attention to small things that made our stay wonderful. For example, due to some flight issues, we arrived very late on our first night (almost close to midnight) and were quite relieved to be able to settle in for the night. The staff then asked if we had eaten already (we had, we were worried there wouldn't be anything to eat once we checked in so we grabbed something otw to the resort) and escorted us to our room, where we found that they had prepared some toasted sandwiches for us! I was really touched that they thought of something so simple (and we still ate the sandwiches regardless, they were delicious). Throughout our stay, everyone was very friendly, and the place was a beautiful respite from the hustle and bustle of the city. (The breakfast was excellent too, we were stuffed every morning and could sometimes go without lunch because we were so well-fed!) Amazing place, would definitely go back again!
Stayed 3 nights in Aug 2022

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kayon is a great resort with super friendly staff and a gorgeous setting. The big stand our for Kayon is the amazing restaurant. We ate in for the cultural dance night (also the best dancing I have seen in Bali) and the BBQ night - and the food was better than we ate in town. A great place to stay.
Stayed 5 nights in May 2022

10/10 Excellent

Yu Zhen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
Swastiastu! Everything was top notch - the food, the people, the hospitality and the ambience. The spa was superb and the daily Balinese activities a fun way to learn some culture. The live performances especially were a standout. The whole resort is a mesh between traditional Balinese design with batiks, the Ramayana love story, and contemporary elements. We recommend wholeheartedly without hesitation.
Stayed 2 nights in May 2022

10/10 Excellent

Vishal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Amazing place to stay, very close to nature and I would fussiest one should have plan to spend in resort as well, good amenities one can enjoy As this is close to nature there is some walk required within the resort as well, can be bit tiring
Stayed 3 nights in Apr 2022

10/10 Excellent

kei

Liked: Cleanliness, amenities, property conditions & facilities
Pretty hotel with impressive rock carvings and nature. Pretty waterfall. Good food. Good service. I preferred to move to central Ubud but that's just my preference.
Stayed 3 nights in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021
Response from Eka on 20 Jul 2021
Thank you for your recent stay with us. We hope you had a pleasant stay and unforgettable experiences. We do look forward to welcoming you back to our home The Kayon Resort.

10/10 Excellent

Pawel

Stayed 2 nights in Mar 2020
Response from Eka on 10 May 2020
Dear Guest, Thank you very much for your recent stay with us. We hope you had a pleasant stay, memorable experiences and satisfied with our services. We do look forward to welcoming you back at our home The Kayon Resort in the future. Thank you and best regards, The Kayon Family

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020
Response from Eka on 25 Apr 2020
Dear Elaine, Thank you very much for your recent stay with us. Hopefully, you had a pleasant stay, unforgettable memories and satisfied with our service. We do look forward to welcoming you back at our home The Kayon Resort. Thank you and best regards, The Kayon Resort Family

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing hotel
Best hotel ive ever stayed in throughout the world . So perfect
Stayed 1 night in Feb 2020

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Nathan, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Showed the highest professionalism!
Stayed 2 nights in Jan 2020

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Such a beautiful experience, beyond my expectations. Location and resort are breathtaking, staff is amazing and the food is exceptional. Everything was perfect.
Stayed 4 nights in Jan 2020

10/10 Excellent

AmyGwen, Elberfeld

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was like no other resort we had ever stayed at. Quiet, peaceful, relaxing. Amazing place to find your inner peace. Tranquil and lush surroundings. All staff were very welcoming and wonderful. Food was delicious.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had great time staying at the Kayon Resort. It was just excellent in every way I could imagine. The staff was very nice and always greeting me whenever I walked around the resort, the room was very clean and the room amenities were great.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Neophitos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel in the raiforest
What an amazing place. Everything was perfect. We had a great time at the Kayon. The hotel location in the raiforest, the hotel architecture, the room,the staff was all oustanding. 10 out of 10
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total relaxation
Amazing place to relax & get looked after. Highly recommend
Stayed 1 night in Dec 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Staffs were very friendly and paid smallest details to make it a very special place. Disable or seniors should be beware of the level changes (steps) throughout the resort.
Stayed 2 nights in Nov 2019
Response from eka on 12 Dec 2019
Dear John, Thank you very much for your recent stay with us. We are glad hearing that you had a pleasant stay, memorable experiences and satisfied with our services. We do look forward to welcoming you back at our home The Kayon Resort in the future. Thank you and best regards, The Kayon Resort Family

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
just amazing
We did 3 nights here on our first trip to Bali and it was magical. The hotel is amazing. The staff were the same nothing is a problem. We stayed in riveredge pool villa and the views were brilliant. We are planning to come back to Bali next year and will be back.
Stayed 3 nights in Nov 2019
Response from eka on 26 Nov 2019
Dear Brian, Thank you very much for your recent stay at our resort. We are glad hearing that you had a pleasant stay, memorable experiences and satisfied with our services. We do look forward to welcoming you back at our home The Kayon Resort. Thank and best regards, The Kayon Resort Family

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From arrival till departure all staff were the best I have experienced. They all knew your name and remembered this throughout the stay. We were late for breakfast a couple times but there was no issues ordering late breakfast from the amazing Kepita restaurant! Sublime food and service that even some Michelin starred restaurant don’t achieve!
Stayed 4 nights in Nov 2019
Response from eka on 26 Nov 2019
Dear Sir/Madam, Thank you very much for your recent stay at our resort. We are glad hearing that you had a pleasant stay, memorable experiences and satisfied with our services. We do look forward to welcoming you back at our home The Kayon Resort. Thank and best regards, The Kayon Resort Family

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from eka on 27 Oct 2019
Dear Sir/Madam, Thank you very much for your recent stay with us. We hope you had a pleasant stay, unforgettable memories and satisfied with our service. We do look forward to welcoming you back at our home The Kayon Resort. Thank you and best regards, The Kayon Resort Family

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect hotel, it is not only beautiful but the staff are fantastic too. Everyone at the Kayon made our honeymoon special from start to finish - we would highly recommend it 😍
Stayed 14 nights in Sep 2019
Response from eka on 14 Oct 2019
Dear Sir/Madam, Thank you very much for your recent stay with us. Happy to hear that you had a pleasant stay, memorable experiences and satisfied with our services. We do look forward to welcoming you back at our home The Kayon Resort in the future. Thank you and best regards, The Kayon Resort Family

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! World class service! Made to feel so at home. Very attentive staff. Would recommend a stay to anyone!
Stayed 6 nights in Sep 2019
Response from eka on 6 Oct 2019
Dear Charlotte, Thank you very much for your recent stay at our resort. Glad to hear that you had a pleasant stay with us. We do look forward to welcoming you back at our home The Kayon Resort in the future. Thank you and best regards, The Kayon Resort Family