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Reviews of Royal View Hotel

4 out of 5
Royal View Hotel
353 Castle Peak Road, Ting Kau, Tsuen Wan

Reviews

8.2

Very good

Rating 10 - Excellent. 357 out of 1001 reviews" "
Rating 8 - Good. 446 out of 1001 reviews" "
Rating 6 - Okay. 127 out of 1001 reviews" "
Rating 4 - Poor. 50 out of 1001 reviews" "
Rating 2 - Terrible. 21 out of 1001 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

kai

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The hotel needs an update on carpets and skirting as they are all stained and scuffed, it doesn’t match its 4star rating. The concierge is very welcoming and very helpful

8/10 Good

Jennifer

Travelled with family
Liked: Staff & service
Property is getting old. You cannot bring back cold foods for there is no microwave to reheat foods.
Stayed 1 night in Mar 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Han

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

GILBERT

Travelled with family
Disliked: Staff & service
Nice beach view.
Stayed 3 nights in Mar 2024

10/10 Excellent

WALTER NACU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable beds. No good English program on TV. Plate, spoon and fork not provided.
Stayed 2 nights in Feb 2024

10/10 Excellent

Glen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s like the center of everything…
Stayed 2 nights in Feb 2024

8/10 Good

Glen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to places i want to go
Stayed 3 nights in Feb 2024

10/10 Excellent

Chi Yu Flora

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice and quiet, beautiful scenery, exactly what we wanted away from busy Hong Kong. 10mins drive away from city center but very convenient with shuttle bus. Even if you are short of anything (including food), the hotel has vending machines that has everything you need for your stay at a reasonable price. Staffs in the hotel are all very understanding and helpful. I feel that this hotel really put in an effort to help their clients feel comfortable at home. We stayed for more than 2 weeks and will look forward to a longer stay in the future. Thanks again for all your help!
Stayed 1 night in Jan 2024

10/10 Excellent

KARI, London

Stayed 2 nights in Dec 2023

10/10 Excellent

HELENA SUK YEE, Burnaby

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Maria Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our stay wasn’t bad. The room was clean and spacious enough for two people. If you’re looking for a calm and quiet place to relax away from the hustle and bustle of downtown HK then this place is the right one for you! You get scenic view of the ocean and mountains as well. I didn’t really get to explore their amenities but wanted to take a look at their sky garden but it appears it was close for renovation. Also, hotel didn’t offer room service (front desk states kitchen is close when the restaurant is close) and there’s not much food or dining options around the area. There are vending machines with food and microwave on the side to warm your food- this would be your only option if you didn’t bring food before returning to hotel. Staff were mostly friendly and would help if you have any questions.

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience
Even though the hotel is located not in the city center but the hotel provides a shuttle service to n from subway station. This is definitely a plus. Will recommend other people to stay at this hotel.
Stayed 2 nights in Nov 2023

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle busses were frequent, the hotel lobby was clean, however it smells dated on the hotel room floors. Recommend installing air freshener across all floors
Stayed 5 nights in Nov 2023

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel but a bit far out
Quiet location with mountain and ocean views away from busy urban areas. But you can’t escape the motorways and faint rumble of traffic in the background. Lovely spacious room for Hong Kong hotel. Clean. Efficient and courteous staff. 5 minutes walk from a clean public beach. Great roast goose at Tsuen Wan! The main downside is having to travel an additional 10-15 minutes from Tsuen Wan MTR to the hotel on the free regular shuttle bus service. Otherwise a decent place to stay for a good price
Lido beach
Stayed 8 nights in Nov 2023

4/10 Poor

Vickie

Disliked: Staff & service, amenities, property conditions & facilities
limited shuttle bus service
Stayed 5 nights in Nov 2023

8/10 Good

Wayne

Liked: Staff & service
Disliked: Cleanliness
Nice hotel, house keeping required attention.
The hotel is beautiful. In general, service meets the standard of its class including front desk, shuttle, and restaurant, however, house keeping appears to be substandard. Room cleaning isn't scheduled daily, unless requested by guest, and no matter what, only partially done. Glass and cup cleaning ignored, hair in bathroom never clean resulted to serious drainage blockage. Maintenance staff had to be called in to resolve the problem. The technician worked and talked back, didn't seem to regret for the inconvenience so caused, or their inadequacy to house keeping.
Stayed 1 night in Oct 2023

8/10 Good

Thanthong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is very conveniont to find from the Airport and not far from the Airport so the transportation cost is reasonable.
Stayed 2 nights in Nov 2023

4/10 Poor

Vickie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
limited shuttle bus service
Stayed 4 nights in Nov 2023

8/10 Good

Yuen Shing Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

8/10 Good

Siu

Stayed 1 night in Oct 2023

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were staying for this Hotel for five nights. Generally speak, this Hotel is fine for short periods stays; it has free Shuttle Bus to and from MTR station.
Stayed 5 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are very friendly and helpful. Room and bathroom cleanliness is acceptable and can be improved.
Stayed 2 nights in Oct 2023

8/10 Good

Yu Kwan

Liked: Cleanliness, staff & service, room comfort
Excellent service
Speedy check in. Very frequent shuttle bus service. Helpful staff.
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Oct 2023

6/10 Okay

Dawn

Stayed 3 nights in Oct 2023

10/10 Excellent

nickolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating!!!
Stayed 4 nights in Oct 2023

6/10 Okay

Zee

They have no more buffets The breakfast was awful
Stayed 3 nights in Aug 2023

10/10 Excellent

tingting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Sep 2023

8/10 Good

Rebecca Yin Ling

Stayed 11 nights in Sep 2023

6/10 Okay

Hector

Business traveller
Liked: Cleanliness, staff & service
It is a simple Hotel just to spend the night. Nothing luxurious or over the top!
Stayed 1 night in Sep 2023

8/10 Good

Kim Poo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good transport service
Stayed 1 night in Jul 2023

10/10 Excellent

TSUEY FANG

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good Location, Staff very nice and got transport bring us to MTR.
Stayed 1 night in May 2023

10/10 Excellent

Chierelyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel looks old, the exterior looks like it was built in the 80’s or the 90’s but inside it’s actually bright. There’s a 1k HKD deposit that we didnt read somewhere but it’s okay. Limited transpo but they have a free shuttle. We actually lost one of the key cards but we weren’t charged for it. They also strictly followed the app. We also got an upgrade, when we got there they upgraded us to a sea-view room. Staff were nice and helpful. I really love the view from our hotel room! Would want to go back here..
Stayed 4 nights in Dec 2022

8/10 Good

Suet Ki, Christchurch

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice facility such as jacuzzi, spa and sauna, but inside individual gender changing room, so have to do it myself instead of with my fiancé. The shuttle service is good, especially the area is a bit far away from public transportation. The service is good.
Stayed 4 nights in Jun 2023

8/10 Good

Richu

Liked: Cleanliness, staff & service
Room Condition needs some upgrade. Unpleasant smell in room that should be fixed. I did get a good rate therefore still give a 4.
Stayed 1 night in Jun 2023

8/10 Good

Kiu Ying

Stayed 4 nights in May 2023

10/10 Excellent

Mark Lewayne

Stayed 3 nights in Apr 2023

8/10 Good

Linda Odelia Lay Kheng

Travelled with partner
Liked: Cleanliness, staff & service
Like the frequency of the shuttle bus services.
Stayed 4 nights in Apr 2023

10/10 Excellent

Ritzel, Daly City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were super friendly.
Stayed 3 nights in Apr 2023

10/10 Excellent

Eduard Tai Tin

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
absolutely come back for next vacation stay with other families or friends.
Stayed 1 night in Mar 2023

8/10 Good

Eduard Tai Tin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle bus is always on time.Only the breakfast has 3 choice. Staffs are very friendly. I would like to come back for next vacation.
Stayed 8 nights in Mar 2023

8/10 Good

Chierelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well-maintained hotel. One thing tho I dont remember seeing the rule that we have to pay 1kHK$ when I booked, so I was kinda surprised but we got it back anyway after check out. They do not have laundry machines, you have to pay for the laundry service—per piece. I got an upgrade to a seaview room which is really nice.

10/10 Excellent

Qianyu, Auburn Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Ying

Disliked: Cleanliness
The property is quiet. It is right by the beach. My room has a nice ocean view. I like the free shuttle bus service. The only thing that was not good was the cleaning lady forgot to take away the garbage twice.

6/10 Okay

Rex

Liked: Staff & service
Not as good as it shown in the pictures. A bit disappointing
Stayed 1 night in Nov 2022

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Good bed, clean and comfortable. Strong shower.
Stayed 4 nights in Nov 2022

10/10 Excellent

LAI HUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

6/10 Okay

Daisy

Stayed 1 night in Nov 2021