Interior
Check availability

Reviews of Hotel Suiza

2.5 out of 5
Hotel Suiza
Ninos Heroes #924, Col. Zona Centro, Tijuana, BC

Reviews

6.8
Rating 10 - Excellent. 97 out of 342 reviews" "
Rating 8 - Good. 80 out of 342 reviews" "
Rating 6 - Okay. 71 out of 342 reviews" "
Rating 4 - Poor. 46 out of 342 reviews" "
Rating 2 - Terrible. 48 out of 342 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service
Value for the price
Stayed 2 nights in Mar 2024

10/10 Excellent

Yarisleidy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Jose Antonio

Stayed 4 nights in Dec 2023

10/10 Excellent

lydia

Stayed 1 night in Dec 2023

10/10 Excellent

Gabriel

Stayed 1 night in Dec 2023

10/10 Excellent

Julian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It ok quiet and no problems
Stayed 2 nights in Dec 2023

10/10 Excellent

Luis A

Stayed 3 nights in Nov 2023

8/10 Good

Piyawadee

Liked: Cleanliness, staff & service
The water was shut down at almost my check out time. The water was way too hot for shower even I Yun on the cool knob torturing me. The blanket itched me so much. The mattress was comfortable and no bed bug. Restroom corner was dirty and the old soap from previous customer was left in shower. Staffs are nice.
Stayed 2 nights in Nov 2023

8/10 Good

Fredrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel suiza hotel suizahow do I love you
Staff was very informative they were helpful and pretty much like involved with the customers over there Hey how you doing it was different from other hotels I stood at but I like How they let you have your peace and you are constantly bothered you know it was it was Like a breath of fresh air so this week
Stayed 1 night in Oct 2023

2/10 Terrible

Benita

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

lydia

Place was ok for one night stay front desk person was great and very concern regarding my car parked on street side curb safe viewed from inside Hotel from surveillance cámaras
Stayed 1 night in Sep 2023

10/10 Excellent

Ricardo

Stayed 1 night in Sep 2023

6/10 Okay

Dolores

Travelled with group
Disliked: Property conditions & facilities
First and last time
Parking was at a nearby public parking garage, but only free for hotel guests from 8pm-8am, you need to pay to park outside of that time. Wish I would have known that, I might have rather stayed at another hotel with on-site free parking. Hotel rooms are pretty old needing renovation. Television only offered one channel. AC and ceiling fan was a plus since weather was warm. Unfortunately I saw a couple of roaches in the bathroom sink, not good.
Stayed 2 nights in Sep 2023

10/10 Excellent

Belkis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super !
Stayed 3 nights in Aug 2023

6/10 Okay

Walter

Disliked: Property conditions & facilities, room comfort
No widows .. nice a/c Close to town and border Quiet Needs a work over
Stayed 1 night in Aug 2023

10/10 Excellent

gilberto

Liked: Staff & service, property conditions & facilities
The weather in the summer, is assume.
Stayed 2 nights in Aug 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont stay
Stay away save your time and money. Rooms are dirty they dont clean them, towels and bed sheets are dirty and with holes. If you let them know they blame you and take your deposit away. They have so many roches is not even funny. I didnt complete my stay and there refusing my refund. They also have bed bugs or something.
Stayed 4 nights in Jul 2023

10/10 Excellent

gilberto

Liked: Cleanliness, property conditions & facilities, room comfort
The location was quiet and safe. The eateries were very good
Stayed 2 nights in Jul 2023

4/10 Poor

Jonathan, San Diego

Disliked: Cleanliness, property conditions & facilities
This place gives off a 2 star motel vibe. The beds are low bugget abd uncomfortable, and the rooms are antiquated. Better off spending a few more dollars else where.
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restful night
Just an overnight stay. Check-in was seamless. Hotel is dated but clean and quiet.
Stayed 1 night in Jun 2023

8/10 Good

Steven

Liked: Staff & service, property conditions & facilities
Good for the price
Stayed 1 night in Jun 2023

10/10 Excellent

gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Great place to shop and dine. The area is safe and quiet. I enjoy the walking distance to the main strip.
Stayed 2 nights in Jun 2023

4/10 Poor

mario

Stayed 1 night in May 2023

10/10 Excellent

gilberto

Liked: Property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very polite and willing to suggest neighboring restaurants, Plato De Oro I'd highly recommend across the street amazing breakfast! And it is a very reasonably priced accommodation far away from the noisy touristy part of town if that's what you're looking for this is your place
Stayed 3 nights in Apr 2023

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a night before walking across the border to the USA. It was clean and bed was comfortable. Close to downtown and everything TJ has to offer, wouldn't hesitate staying again if necessary!
Stayed 1 night in Apr 2023

8/10 Good

Colin

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good bed/pillows Lots of hot water in shower Because all rooms are accessed from windowless inner lobby rooms tend to noisy. Good value, not fancy, no services except wifi
Stayed 6 nights in Mar 2023

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was Swiss-styled.
Stayed 1 night in Feb 2023

6/10 Okay

Sergio

Stayed 1 night in Jan 2023

6/10 Okay

Eric

Liked: Staff & service
Disliked: Property conditions & facilities
You got what you paid for.
Stayed 1 night in Dec 2022

10/10 Excellent

David

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to shop and save.
Stayed 2 nights in Nov 2022

10/10 Excellent

gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping
Stayed 2 nights in Oct 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and had an AC, which helps in the heat of Mexico. Check in and out was fast although staff didn’t speak much English. But he was helpful to the best way he could. I would recommend and definitely will return
Stayed 3 nights in Oct 2022

10/10 Excellent

Graciel

Stayed 1 night in Oct 2022

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was very dirty, hair in the shower and sink, dead bugs on the floor, the tables were sticky, the bed blanket smelled like mildew mold and the worst is they have no hot water. Its obvious this room was not cleaned or prepared properly. They kept 5 usd (100 peso) becuase i made the mistake of cigarette smoke in room, which is funny considering how the filthy disgusting the room was Before my arrival. I pray this money will help those poor people.
Stayed 1 night in Oct 2022

8/10 Good

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good for the money budget hotel
Stayed 5 nights in Sep 2022

10/10 Excellent

GILBERTO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very close to the civic center, and the staff was very friendly I enjoy shopping and dining out due to it's cheap prices.
Stayed 2 nights in Sep 2022

4/10 Poor

Ari

Disliked: Staff & service, amenities, property conditions & facilities
Very basic. Not so friendly Personnel
Stayed 1 night in Sep 2022

10/10 Excellent

GILBERTO

Stayed 2 nights in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent
Older building and furnishings, though clean. Good water pressure and temperature in the shower. Window-less room. There is an older air-conditioning unit working, but not very effective, so it was fortunate that the weather was not very hot.
Stayed 1 night in Sep 2022

2/10 Terrible

Kris

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Too hot
Stayed 6 nights in Sep 2022

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

4/10 Poor

iris

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When I walked into the room it smelled like sewer and the light was not working. I came back later that night. When I turned on the shower 3 big roaches came out of the drain. The towels were a stained. The light went out again for about 15-20mins. Staff was friendly.
Stayed 1 night in Aug 2022

2/10 Terrible

Noemi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT GOOD
the bed nasty box bring nasty cockoroach..cucarachas...tv don't work....no cold water ...noisy client stay no consideration what can i expect from low class it was a rush stay of 6 hours due to medical reason ...no at all hot water than they pretent we gave gallon boiler of hot water sure y lie ....couches need no need all upgrands.Pillows nsty i use my blackets and towel to proctect dont fool u with pictures they not real deal on web need to up grade thos pictures
Stayed 1 night in Jul 2022

10/10 Excellent

Analia, Venice

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Jun 2022

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff always willing to accommodate
Stayed 1 night in Jun 2022

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not even worth it
Room was dirty, musty, hot, and smelly. Bed sheets and pillows were clearly not washed. Overall not a comfortable place even for a 1 night cheap stay.
Stayed 1 night in Jun 2022

2/10 Terrible

Annette

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Medical traveler
Mold everywhere changed rooms twice on a week stay.plave was very dirty and loud didnt get quite till 4 am. No bedding on bed worn out towel no night stand or dresser to put anything
Stayed 6 nights in May 2022