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Mercantile Hotel The Rocks
2.5 star property

Adults-only Sydney hotel in The Rocks with restaurant

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May 2024

Mercantile Hotel The Rocks

Photo gallery for Mercantile Hotel The Rocks

Lunch and dinner served
Group Room with Shared Bathroom | Iron/ironing board, free WiFi, bed sheets
Serves breakfast, lunch and dinner
Free toiletries, hair dryer, towels
Serves breakfast, lunch and dinner

Overview of Mercantile Hotel The Rocks

8.0

Very good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • Restaurant
  • BarBarBar

Explore the area

25 George Street, The Rocks, NSW, 2000
  • Popular LocationRibs & Burgers the Rocks1 min walk
  • Popular LocationThe Rocks Markets1 min walk
  • Popular LocationSydney Circular Quay Station8 min walk
  • AirportSydney, NSW (SYD-Kingsford Smith Intl.)25 min drive
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Room options

Standard Twin Room, Shared Bathroom

cleanliness

Highlights

Air conditioning
Flat-screen TV
Coffee/tea maker
Cable channels
  • 13 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Standard Twin Room, Shared Bathroom (with 2 Single Beds)

cleanliness

Highlights

Air conditioning
Flat-screen TV
Coffee/tea maker
Cable channels
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Single Room, Shared Bathroom

cleanliness

Highlights

Air conditioning
Flat-screen TV
Coffee/tea maker
Cable channels
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

Superior Double Room, Ensuite

cleanliness

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Separate bath and shower
Coffee/tea maker
Cable channels
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room, Ensuite

cleanliness

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Separate bath and shower
Coffee/tea maker
Cable channels
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Similar properties

About the area

Sydney

Mercantile Hotel The Rocks is located in The Rocks, a neighbourhood in Sydney, and is near a metro station. Ken Done Gallery and Colonial House Museum are cultural highlights, and some of the area's activities can be experienced at Overseas Passenger Terminal and Circular Quay. The Rocks Markets and Sydney Visitors Information Centre are two other places to visit that come recommended.

What's nearby

  • The Rocks Markets - 1 min walk
  • Overseas Passenger Terminal - 3 min walk
  • Sydney Harbour Bridge - 6 min walk
  • Circular Quay - 11 min walk
  • Sydney Opera House - 16 min walk

Getting around

  • Sydney Circular Quay Station - 8 min walk
  • Wynyard Station - 13 min walk
  • Sydney Airport (SYD) - 26 min drive

Restaurants

  • Cruise Bar - 3 min walk
  • Pancakes on the Rocks - 3 min walk
  • Ribs & Burgers the Rocks - 1 min walk
  • Munich Brauhaus - 3 min walk
  • 6HEAD - 6 min walk

About this property

Mercantile Hotel The Rocks

Hotel near Overseas Passenger Terminal
Located close to Campbell’s Storehouses and The Rocks Markets, Mercantile Hotel The Rocks provides a hair salon, dry cleaning/laundry services and a bar. Be sure to enjoy a meal at The Mercantile Hotel, the on-site bistro. Guests can connect to free in-room WiFi.
Other perks include:
  • ATM/banking services, a TV in reception and luggage storage
  • A front desk safe
  • Guest reviews speak highly of the location
Room features
All guest rooms at Mercantile Hotel The Rocks offer comforts, such as air conditioning, in addition to Guests reviews say good things about the clean rooms at the property.
Other conveniences in all rooms include:
  • Flat-screen TVs with cable channels

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Mercantile Hotel
  • The Mercantile Hotel

Things to do

  • TV in common areas

Conveniences

  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Built in 1915
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 1:30 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open Monday - Tuesday (noon - 7:00 PM) and Wednesday - Sunday (11:30 AM - 9:00 PM)
The check-in location differs from the property location; to check in, go to Bar
Front desk staff will greet guests on arrival
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property does not have any lifts
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Mercantile Hotel Rocks
Mercantile Hotel
Mercantile Rocks
Mercantile The Rocks The Rocks
Mercantile Hotel The Rocks Hotel
Mercantile Hotel The Rocks The Rocks
Mercantile Hotel The Rocks Hotel The Rocks

Frequently asked questions

Is Mercantile Hotel The Rocks pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercantile Hotel The Rocks?

Mercantile Hotel The Rocks doesn't offer parking.

What time is check-in at Mercantile Hotel The Rocks?

Check-in start time: 1:30 PM; check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Mercantile Hotel The Rocks?

Checkout is at 10:30 AM.

Where is Mercantile Hotel The Rocks located?

Located in The Rocks, this hotel is steps away from The Rocks Markets, Ken Done Gallery and Foundation Park. Sydney Visitors Information Centre and Campbell’s Storehouses are also within 5 minutes. Sydney Circular Quay Station is 8 minutes by foot and Wynyard Station is 13 minutes.

Mercantile Hotel The Rocks Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 326 out of 973 reviews" "
Rating 8 - Good. 410 out of 973 reviews" "
Rating 6 - Okay. 157 out of 973 reviews" "
Rating 4 - Poor. 54 out of 973 reviews" "
Rating 2 - Terrible. 26 out of 973 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Hilda

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

8/10 Good

Shelby

Travelled with partner
Disliked: Amenities
Stayed 2 nights in Dec 2023

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It was good.
Stayed 2 nights in Dec 2023

8/10 Good

Antonius, Eli Waters

Travelled with partner
Liked: Staff & service
Great location but the noise wasn't appreciated. Not the hotel's fault. Council decided to clean the footpaths from 6.30 pm till late and then the building next door was undergoing renovations and started pneumatic hammering at 7.00 am. Destroyed my intended restful sleep. Great staff and food was excellent value too.
Stayed 1 night in Dec 2023

2/10 Terrible

Lonnie

Disliked: Cleanliness, amenities, property conditions & facilities
This property was filthy and the aircon blew hot air into the room and was black with mold/dust. The tub was so bad I didn’t even ask them to clean the hair and bugs out as I would never use it!! Despite booking this room because it had a big bathtubs!! Do not recommend!!! Have pictures but don’t know how to post! Completely disgusting and rip off!!!
Stayed 1 night in Dec 2023

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great position friendly staff rooms in need of revamp which I believe is happening
Stayed 1 night in Dec 2023

10/10 Excellent

Kiyomi

Liked: Cleanliness, amenities, property conditions & facilities
Great location and atmosphere. Live music was on but it was quiet in my room.
Stayed 1 night in Dec 2023

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Join the party
We arrived late on a Saturday, no problem the pub was busy so found someone who came to check us in. The room was clean and nice to find somewhere with twin beds. We quickly realised they would be better off with double glazed windows as you can hear everyone outside along with the music so that first night it was gone 3am till we finally got some sleep but 0630 someone was using a vacuum or a blender and it went on for ages. The building is old and you can tell from pain peeling but it wasn’t an issue. The location was brilliant and if you are there to join in with the drinking brilliant. Overall it wasn’t a bad stay.
Stayed 6 nights in Nov 2023

8/10 Good

Lloyd

Liked: Cleanliness, staff & service, room comfort
The hotel was older than I expected, but the room was exactly what I expected. All of the staff were friendly & EXTREMELY helpful. We also liked the location in the "rocks" area.
Stayed 1 night in Nov 2023

8/10 Good

Michael

Disliked: Property conditions & facilities
It was typical ye olde pub accommodation. Good value, great location, but a bit tired facilities wise
Stayed 2 nights in Nov 2023