- Disliked: Staff & service, property conditions & facilities
I must say I didnt enjoy my stay at this hotel. Basically its not a hotel. It a self service room just for occupancy with basic support on room service. But, if nothing goes wrong, it is ok. But the toilet flash got loose on the days and nobody is reachable. No phone and no wifi. LMAO! What was more infuriating is that my room got changed to the smallest unit at ANOTHER property, 2 street away from where i stay. Imagine my two old 70s parents walking those distance carrying the luggage up the stairs and now. There is no luggage concerige too. So if u have spare time, get risk of the luggages got stolen! Oh and i left my swim suit in the room and that auntie dont bother returning it to me when she sees us return for our luggage. Whats more! The cleaning auntie needs to get tipped in order to set our blanklets straight and top up our items in the room. Whats more?! She doesnt clean any used cups. So maybe its not within her job cause this is basically a self service room that u pay for sleep ONLY. I think hotel 81 in Singapore has better service. Shame. I can only comfort myself that at least expedia refunded me some cash voucher. Upsetting stay.