Not enough staff in checkin counter, waited at least 30 mins in line to check in. Staff were not friendly at all, didn’t greet you when walking past or hold the lift for you etc.
rooms were absolutely filthy, mould in the top 3 grout lines in the showers, mirrors were dusty, skirting boards were dusty, corners of rooms and window trims were covered in dust and cobwebs, you could see the area they wiped up to.