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Reviews of Hotel Challis Potts Point

3.5 out of 5
Hotel Challis Potts Point
21-23 Challis Avenue, Potts Point, NSW

Reviews

8.6

Excellent

Rating 10 - Excellent. 312 out of 715 reviews" "
Rating 8 - Good. 305 out of 715 reviews" "
Rating 6 - Okay. 70 out of 715 reviews" "
Rating 4 - Poor. 20 out of 715 reviews" "
Rating 2 - Terrible. 8 out of 715 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jed

Liked: Staff & service, property conditions & facilities
Great location
Stayed 2 nights in Apr 2024

10/10 Excellent

San

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean, in a perfect area for walking around Sydney or catching public transit. So many amazing restaurants and cafes nearby. Would definitely stay here again!!!
Stayed 2 nights in Apr 2024

8/10 Good

Dalo

Stayed 3 nights in Apr 2024
Response from Nicole on 7 Apr 2024
Thanks for staying with us!

10/10 Excellent

Ava

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Nicole on 7 Apr 2024
Thanks for staying with us!

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the beautiful black and white terraces and the fantastic eating options throughout Potts Point. Walking distance to Paddington and city, very close to Kings Cross station also. Bathrooms are quite small but overall the room was comfortable. Would definitely stay again.
Stayed 3 nights in Mar 2024
Response from Nicole on 7 Apr 2024
Thanks for staying with us!

10/10 Excellent

Karen Patricia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for letting us in earlier, it’s most appreciated.
Stayed 1 night in Mar 2024
Response from Nicole on 7 Apr 2024
Thanks for staying with us!

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near botanical garden and dining. Short walk to museums and harbor.
Stayed 2 nights in Mar 2024
Response from Nicole on 7 Apr 2024
Thanks for staying with us!

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff amazingly helpful. Beautiful building room was too small to easily fit a king size bed and no storage space/closet. Problems with housekeeping but staff responded quickly all minor points. Altogether very positive! Wonderful neighborhood!
Stayed 6 nights in Mar 2024
Response from Nicole on 7 Apr 2024
Thanks for staying with us!

10/10 Excellent

Phillip

Travelled with partner
Liked: Staff & service, amenities
Smaller but useable room near everything. Staff members were excellent..
Stayed 2 nights in Feb 2024
Response from Nicole on 7 Apr 2024
Thanks for staying with us!

10/10 Excellent

Meranda

Liked: Cleanliness, staff & service, property conditions & facilities
Cute hotel, small room but great for just a night stay. Was in a good location to walk to anything!
Stayed 1 night in Dec 2023
Response from Nicole on 7 Apr 2024
Thanks for staying with us!

10/10 Excellent

Susan

Stayed 3 nights in Feb 2024
Response from Nicole on 7 Apr 2024
Thanks for staying with us!

10/10 Excellent

alizi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I could get more access to public transport from there, as we had to walk 10 min to catch a train every single day. I know it is not bad at all, but mum is 72 years old with a bad knee. Just to help to consider it for you next stay. Overall the hotel was nice.
Stayed 3 nights in Feb 2024
Response from Nicole on 7 Apr 2024
Thanks for staying with us!

4/10 Poor

Dominick

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room far too small and not fit for purpose. Not suitable for a double bed and it would have been impossible for two people to be in that space. Very difficult to stand in the bathroom in front of the sink as toilet in the way. The room was not cleaned or bed made for a two night stay. Small window overlooked an alley way with noisy ac generators.
Stayed 2 nights in Feb 2024
Response from Nicole on 7 Apr 2024
Thanks for staying with us!

10/10 Excellent

Jacqueline

Stayed 2 nights in Jan 2024

6/10 Okay

Trent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Not bad friendly staff great restaurants near by overall good place to stay they do change the sheets every 2 days instead of daily but other then that good place
Stayed 4 nights in Jan 2024

10/10 Excellent

Sheridan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building and garden are so pretty and welcoming.
Stayed 1 night in Jan 2024

10/10 Excellent

Graeme

Stayed 2 nights in Dec 2023

10/10 Excellent

Laura

Stayed 2 nights in Dec 2023

6/10 Okay

Gary

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Our sheets were all stained, with what ????
Stayed 1 night in Dec 2023

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building and comfortable room. Shower screen door does not close completely - wet floor.
Stayed 1 night in Dec 2023

8/10 Good

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful stay! Will stay again! Needs to be more known about parking though! We did stay here with the convenience of the $30-day parking however once arrived we found out parking location is only 2m high due to my partners work Ute we exceed 21.5m we had to park 3km away to insure we didn’t risk parking fines! Please advise this for others in advance.
Stayed 1 night in Dec 2023

8/10 Good

Fraser

Stayed 13 nights in Nov 2023

8/10 Good

Jingwei

Beautiful architecture and location Will come back !
Stayed 2 nights in Dec 2023

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can’t recommend this place highly enough. Great neighbourhood with lots of bars, restaurants & bakeries nearby. I was going to a show at the Opera House & it was a lovely 30 minute walk away. The hotel itself is in a stunning Victorian building. Reasonably priced, with high ceilings & a very comfortable bed. I paid a little extra & got a room with a balcony, which I would do again. It was perfect.
Stayed 1 night in Dec 2023

4/10 Poor

Alana

Liked: Staff & service
Disliked: Property conditions & facilities
-
Stayed 1 night in Nov 2023

6/10 Okay

Demi

Stayed 1 night in Nov 2023

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely view from our room. Staff very friendly and helpful. A bedside table with drawers would have been appreciated as limited storage for clothes
Stayed 2 nights in Nov 2023

6/10 Okay

Sharon

Stayed 2 nights in Nov 2023

10/10 Excellent

Sharon

Stayed 1 night in Nov 2023

8/10 Good

Bruce

Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

Jane Belinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Challis point is a gem for anyone visiting Sydney. It’s within easy walking distance to Kings cross station and a great selection of restaurants and bars. Our room was clean, the shower was great and the bed and pillows very comfortable . We’ve booked again for later in our stay because we liked it so much . Thank you to the great staff.
Stayed 2 nights in Nov 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little botique, enjoyed completely!
Stayed 9 nights in Nov 2023

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at hotel challis. It was a great walkable area with plenty of restaurants and close access to the train
Stayed 4 nights in Nov 2023

10/10 Excellent

Mr Gary

Business traveller
Liked: Amenities
great
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, room & bathroom were tight, but for the cost good value
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
The stay was amazing! Cute aesthetics and friendly staff. Only small issue is the bathroom counter space is quite limited but it was still a 5/5
Stayed 4 nights in Nov 2023

10/10 Excellent

Diana

Stayed 2 nights in Oct 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to all Sydney attractions for a reasonably fit person, yet far enough away from crowds.
Stayed 2 nights in Nov 2023

10/10 Excellent

Rhonda

Stayed 1 night in Oct 2023

10/10 Excellent

william

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was so friendly, and the room was small but very Good. I liked everything about this stay. I had an amazing view from the room. The architecture of the building was beautiful. The bed was very comfy, and the hotel was located in a lovely area.
Stayed 1 night in Oct 2023

10/10 Excellent

Blanche

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s adorable! Reminds me of New Orleans French Quarter architecture! And it’s walkable to a lot of popular attractions!
Stayed 4 nights in Oct 2023

10/10 Excellent

Lynne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Challis was clean and quiet and so perfect for eating options and convenience. Perfect
Stayed 2 nights in Oct 2023

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a quiet area. Super easy to walk to the Botanical Gardens. Would stay again for sure.
Stayed 1 night in Oct 2023
Response from Nicole on 28 Oct 2023
Thank you for staying with us, Jonathan. It was our pleasure to have you here!

8/10 Good

Holger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay with friendly staff in a safe and quite neighborhood.
Response from Nicole on 28 Oct 2023
Thanks for staying with us!

10/10 Excellent

Sherrie

Stayed 2 nights in Oct 2023
Response from Nicole on 28 Oct 2023
Thanks for staying with us Sherrie! Hope you enjoyed Potts Point.

10/10 Excellent

Robynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous experience.
A fantastic experience. The hotels is charming in all the right ways. Very comfortable and well decorated. Fabulously comfortable bed and good shower. Very quiet overnight. And nice to be able to open a window for fresh air. Brilliantly located right next to good cafes, restaurants and the harbour. The room was small but that added to its charm. The staff were very helpful. They loaned me a towel to go to the beach after I checked out. I will be staying here again as my preferred hotel in Sydney.
Stayed 1 night in Oct 2023
Response from Nicole on 28 Oct 2023
Thanks for staying with us! It was our pleasure to have you stayed! Looking forward to seeing you very soon!

8/10 Good

Luke

Stayed 3 nights in Oct 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Excellent staff. Would definitely return. Nothing to fault.
Stayed 1 night in Oct 2023
Response from Nicole on 28 Oct 2023
Hi Sandra, thanks for staying with us! Looking forward to seeing you very soon!