Front of property – evening/night

Reviews of Adina Apartment Hotel Sydney Central

4.5 out of 5
Adina Apartment Hotel Sydney Central
2 Lee Street, Haymarket, NSW

Reviews

8.8

Excellent

Rating 10 - Excellent. 1069 out of 2114 reviews" "
Rating 8 - Good. 837 out of 2114 reviews" "
Rating 6 - Okay. 153 out of 2114 reviews" "
Rating 4 - Poor. 37 out of 2114 reviews" "
Rating 2 - Terrible. 18 out of 2114 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, room comfort
A great place for a family gathering
The Adinia Apartments were fantastic. A stones throw from public transport ans shopping. The staff at reception were amazing nothing was to much trouble. The grand old lady will be amazing when renovations are completed
Stayed 3 nights in Mar 2022

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Location, staff very helpful and friendly. Clean comfortable accommodation, Location so handy to Central.
Stayed 1 night in Mar 2022

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, room comfort
Service 101
Great service, nothing was a problem. Highly recommend these appartments
Stayed 2 nights in Mar 2022
Response from Sasha R. on 14 Mar 2022
Hi David, Thank you for posting a review regarding your most recent stay. We are glad to hear you enjoyed your time with us. Kind Regards

10/10 Excellent

Claire

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly service. The 2-bedroom apartment is very spacious. Great for travelling with kids.
Stayed 1 night in Feb 2022
Response from Sasha R. on 14 Mar 2022
Hi Claire, We are glad to hear you enjoyed your stay with us, and found the 2-bedroom apartment suitable for your families stay. Kind Regards

8/10 Good

Kathryn, Nelson Bay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean & quiet. Didn't get upper floor as requested. TV didn't work
Stayed 1 night in Feb 2022
Response from Sasha R. on 14 Mar 2022
Hi Kathryn, Thank you for leaving a review regarding your most recent stay with us. We try our best to accommodate all request, but in a 6 level building high floor request can be difficult to fill. Kind Regards

10/10 Excellent

Anne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

SARAH

Liked: Cleanliness, room comfort
Quality
Great place, facilities were commendable and staff were helpful.
Stayed 1 night in Feb 2022
Response from Sasha R. on 18 Feb 2022
Hi Sarah, Thank you for taking the time to post a review about your stay with us. Glad to hear you found our facilities and team suitable and friendly.

8/10 Good

Stefan

Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2022
Response from Sasha R. on 18 Feb 2022
Hi Thomas, Thank you for taking the time to leave your amazing rating. We look forwa

10/10 Excellent

Lynda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is convenient to everything and staff were polite and helpful. Rooms clean and quiet.
Stayed 1 night in Jan 2022
Response from Sasha R. on 22 Jan 2022
Hi Lynda, Thank you for taking the time to post a review about your stay. We're glad you enjoyed your time with us, and hope to welcome you back again soon

10/10 Excellent

Alison

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Frie dly staff, super comfortable, incrediblelocation
Stayed 5 nights in Jan 2022
Response from Sasha R. on 20 Jan 2022
Hi Alison, I'm glad to hear you enjoyed your time with us at Adina Central. We look forward to welcoming you back on your next visit.

10/10 Excellent

Sian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful old building but modern outfitting. Great location near Chinatown, Central Station and light rail. Big apartment and airy. Quiet.
Stayed 2 nights in Dec 2021
Response from Sasha R. on 10 Jan 2022
Hi Sian, Thank you for leaving a great review about your time with us here at Adina Sydney Central. I'm glad to hear you enjoyed our beautiful heritage listed property and our fantastic location. We look forward to welcoming you back again soon. Kind Regards,

6/10 Okay

Anthony

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Good size rooms Rooms are dated New to update 1) carpet 2) TVs 3) bathroom 4) ability to open a window for outdoor air
Stayed 4 nights in Dec 2021
Response from Sasha R. on 10 Jan 2022
Hi Anthony, Thank you for taking the time to post a review about your stay with us at Adina Sydney Central. Being a heritage listed property does mean that we have beautiful exterior's but does mean that our windows were not built with modern safety requirements in mind so we are sadly unable to the flexibility to have them open. i appreciate your feedback around the carpets and TV's though and are working closely with our owners to look into updating these. Kind Regards,

10/10 Excellent

Dorothy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved the place, so much so we are coming back. We had a couple of issues which we addressed. One was the pillows, which we could change. The other was the light that stayed on with the air conditioning, and the glass doors to the bedroom. But apart from those which is all doable we love the place, Thank you so much
Stayed 1 night in Nov 2021
Response from Bella on 24 Nov 2021
Hi Dorothy, Thank you so much for taking the time to review and rate Adina Sydney Central 5 STARS!!! We are so happy to hear that you had a wonderful time staying here with us. Problem solvers is what our team strives to be and we are so glad that we were able to resolve your issues. We are so excited to welcome you back into our hotel again soon! Kind Regards, Bella D Duty Manager

8/10 Good

dean

Travelled with partner
The loft rooms are very spacious but sadly the hotel is looking rundown . The staff are pleasant and helpful .
Stayed 1 night in Oct 2021
Response from Bella on 29 Nov 2021
Hi Dean, Thank you so much for taking the time to review and rate Adina Sydney Central! We are so happy that our team was able to provide you with great service, this is something our team strives to lead with. We are sorry to hear that you found our hotel rundown, but our rooms were spacious. We look forward to welcoming you back into our hotel again soon. Kind Regards, Bella D Duty Manager

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2021
Response from Sasha R. on 18 Feb 2022
Hi Thomas, Thank you for taking the time to leave your amazing rating. We look forward to welcoming you back!

10/10 Excellent

Barbra

Business traveller
Liked: Cleanliness
The staff were very friendly. The room was a little tired looking. Could do with a paint but understand the financial strain of Covid may have put a stop to non essential items.
Stayed 1 night in Oct 2021
Response from Sasha R. on 3 Nov 2021
Dear Barbra, Thank you for the time you have taken to provide us with your feedback! The team and I were delighted to read that you enjoyed our hospitality, but will keep your feedback about the age of the room in mind. To find some clever ways to help. We look forward to welcoming you back to Adina Apartment Hotel Sydney Central in the near future. Many thanks,

8/10 Good

Jean

Liked: Cleanliness
Disliked: Room comfort
Disappointing welcome but clean rooms.
Having just returned from the Sunshine Coast where everybody is very friendly and the shopkeepers all very welcoming and helpful, the welcome at the hotel was a bit of a downer. No welcoming smile or any sort of conversation. The check-out was very similar. Not sure if they're not happy with their job or what's going on. The rooms, however, were very clean and everything well appointed. The bed was quite uncomfortable but the shower was very good. The carpet was very stained which made the room look a bit shabby. Perfect location if you want to be within minutes of Central Station. Room was very quite and I didn't hear any outside noise.
Stayed 1 night in Jun 2021
Response from Bella D on 29 Jun 2021
Dear Jean, Thank you for taking the time to leave us your valuable feedback on your recent stay at Adina Sydney Central. It is only through feedback such as yours that we are able to maintain and, where necessary, improve upon service levels for our valued guests. I am very sorry to hear that your recent stay with us did not meet your expectations and was disappointed to learn that you felt our check in and check out process was not a welcoming one. . Once again, thank you for letting us know about your stay and I hope we would have another opportunity to welcome you back to Adina Sydney Central in the future. Kind regards, Bella D Duty Manager

8/10 Good

Elizabeth

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2021
Response from Sasha R. on 16 Jun 2021
Hi Elizabeth, thanks so much for this great feedback! We’re so glad you enjoyed your time at Adina Sydney Central.

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, room comfort
Great city stay
The loft appartment was amazing, great location
Stayed 2 nights in May 2021
Response from Bella D on 14 Jun 2021
Hi Kenneth! Thank you so much for rating Adina Sydney Central 5 STARS!! We are so happy to hear that you enjoy our beautiful loft apartments and look forward to welcoming you back again soon! Many Thanks, Bella D Duty Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Amenities, property conditions & facilities
We loved the location and size of the whole room. Reception staff were friendly and helpful on arrival. The small kitchen was handy. The 2nd bed was not split into too singles when we arrived despite prior repeated requests. The beds were too hard. When we arrived there was a visibly dirty towel hanging on the door and a well used makeup pencil on the kitchen sink.The bath/shower tap was stiff and difficult to use.
Stayed 5 nights in Jun 2021
Response from Bella D on 29 Jun 2021
Hi Anonymous, Thank you for taking the time to review and rate Adina Sydney Central. We happy to hear you had a welcoming arrival into our hotel, although it saddens us we weren't able to follow through with your bedding request. I have passed this onto our housekeeping staff to make sure we are giving our guests the best we can. Thank you for your feedback and we look forward to welcoming you back again soon. Many Thanks, Bella D Duty Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The staff were excellent and very responsive. My original room had a problem with the air conditioning and so , without any fuss from management, I was moved to a spacious suite. I definitely recommend this hotel for location, spacious and clean rooms and helpful staff
Stayed 1 night in May 2021
Response from Bella D on 31 May 2021
Hi Anonymous, Thank you for taking the time to review and rate Adina Sydney Central. We are sorry to hear that you didn't enjoy your stay with us, in regards to the parking. We hope to welcome you back into the hotel soon! Many Thanks, Bella D Duty Manager

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2021
Response from Bella D on 10 Jun 2021
Hi Traveler, Thank you for taking the time to review and rate Adina Sydney Central! We are so happy to hear you enjoyed your stay here with us and we look forward to welcoming you back at our hotel. Many Thanks, Bella D Duty Manager

4/10 Poor

Verified traveller

Travelled with partner
The location was fine, the parking is outside for $39 was considering going to a nearby parking station but the checkin told us their price was the same. upon walking past it was substantially cheaper when this was raised upon checking out the female attendant would not listen or match. Dishonest
Stayed 1 night in May 2021
Response from Bella D on 31 May 2021
Hi Partner, Thank you for taking the time to review and rate Adina Sydney Central. We are sorry to hear that you didn't enjoy your stay with us, in regards to the parking. We hope to welcome you back into the hotel soon! Many Thanks, Bella D Duty Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location with everything we needed.
Stayed 2 nights in May 2021
Response from Bella D on 27 May 2021
Hi Traveler, Thank you so much for rating and reviewing Adina Sydney Central 5 STARS!! We are so happy to hear that your recent stay with us was everything that you needed! We look forward to welcoming you back into our hotel again soon. Many Thanks, Bella D Duty Manager

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
My only criticism is shower over the bath. Many of us find stepping into the bath a tad difficult
Stayed 1 night in May 2021
Response from Sasha R. on 16 May 2021
Hi, thanks so much for this great feedback! We’re so glad you enjoyed your time at Adina Sydney Central. Next time you stay speak to the team about finding you a room with out the shower over bath, to make your stay even more enjoyable.

8/10 Good

Verified traveller

Stayed 1 night in Apr 2021
Response from Sasha R. on 16 May 2021
Hi, thanks so much for this great rating! We’re so glad you enjoyed your time at Adina Sydney Central.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff - organised early check in for me when I went in to drop off my bags. The hotel is on the older side, but very clean and comfortable, and excellently located. I always enjoy staying here.
Stayed 1 night in Apr 2021
Response from Bella D on 5 May 2021
Hi Traveler, Thank you for taking the time to review and rate Adina Sydney Central 5 Stars!! We are so happy to hear you were given fantastic customer service throughout your stay and that our hotel was clean and comfortable for you! We are excited to welcome you back to Adina Sydney Central soon! Many thanks, Bella D Duty Manager

2/10 Terrible

Corey

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2021
Response from Bella D on 5 May 2021
Hi Corey, Thanks for taking the time to rate Adina Sydney Central. We are happy to see you rated our cleanliness and rooms to be good. We hope to welcome you back again soon and to improve our star rating with you! Many thanks, Bella D Duty Manager

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2021
Response from Bella D on 4 May 2021
Hi Traveler, Thank you for taking the time to rate Adina Sydney Central 5 STARS!! We hope to welcome you back again soon! Many Thanks, Bella D Duty Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location yet very quiet. Basic room facilities
Stayed 1 night in Apr 2021
Response from Sasha R. on 16 May 2021
Hi, thank you for your message. We really appreciate the time you’ve taken to post this. We are glad you enjoyed your stay and hope to see you again soon!

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, room comfort
Spacious, Good Amenities, but Pricey
My family of 5 stayed in one of Adina Sydney Central's 2 bedroom apartments for a short, 2-night getaway. Here's what we liked about our stay: The 2 bedroom apartment was very spacious and generally comfortable. The kitchen was sufficiently stocked. The bathrooms were specious and very nicely renovated. The beds were all quite comfortable with high quality mattresses. The location was superb - walking distance to Patty's Market and Chinatown. The hotel amenities, including pool and gym were nice as well. Recommendations for improvement: The carpet in our room was worn and significantly stained. Also, the sitting room furniture, especially the sofa and soft chair, were incredibly uncomfortable, as they were over-worn with sunken surfaces that did not provide adequate support. The pool area lacked adequate lighting for after-dark swimming. The TV did not work well and only had a small handful of channels and was not enabled for streaming video. Overall: A good place for a family and I would stay here again, although the price is quite high.
Stayed 2 nights in Apr 2021
Response from Bella D on 23 May 2021
Hi Aaron, Thank you for taking the time to review and rate Adina Sydney Central. We are so happy to hear that you found our two bedroom very spacious and comfortable and that our kitchen and bathroom were what you were looking for. Our location here at Adina Sydney Central is ideal as it is close to everything and we are happy you were able to take advantage of this. We appreciate your feedback regarding our room, and about lighting out by our pool. We will get our maintenance team to see what we are able to do with lighting around the pool. We look forward to welcoming you back into our hotel! Many Thanks, Bella D Duty Manager

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2021
Response from Bella D on 5 May 2021
Hi Traveler! Thank you for taking the time to review and rate Adina Sydney Central! We are happy to see you enjoyed your time here at our hotel and look forward to welcoming you back soon! Many Thanks, Bella D Duty Manager

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2021
Response from Bella D on 5 May 2021
Hi Traveler, Thank you for taking the time to rate and review Adina Sydney Central! We are glad to hear you enjoyed you stay here at our hotel and hope to welcome you back again soon! Many Thanks, Bella D Duty Manager

10/10 Excellent

susanne

Liked: Cleanliness, room comfort
Convenient location, great staff, clean apartment
The loft apartment was perfectly quiet and was same as pictured, spacious and clean with lift to 6th floor. Fully equipped kitchen, lounge, dining with balcony. Stairs to loft bedroom, bathroom with laundry in a cupboard (no washing powder provided). High step over bath to use shower. Staff pleasant and helpful. Street level pool, bbq, sun lounges etc. Located adjacent to country train platform at Central station. From top of Quay Street it is easy walk to Chinatown and Darling Harbour. Close walk to Spice Alley food precinct and Central Park shopping centre with Woolworths supermarket. Negative experience as I left my phone charger on bedside table and despite numerous phone calls to Adina, no one has seen it, not even the cleaners! Will stay there again.
Stayed 4 nights in Apr 2021
Response from Bella D on 31 May 2021
Hi Susanne, Thank you so much for taking the time to review and rate Adina Sydney Central 5 STARS!!. We are so happy to hear you enjoyed your stay here with us! I am pleased that you found our location handy, and enjoyed our really lovely loft apartments and that you were able to visit Spice Alley!! We are sorry that we could not find your charger. We hope to welcome you back again soon to our hotel. Many Thanks, Bella D

8/10 Good

Jeffrey

Business traveller
Liked: Cleanliness, room comfort
Always comfortable
Nice room and great location, helpful staff... very nice stsy
Stayed 1 night in Mar 2021
Response from Pegah D.- Duty Manager on 31 Mar 2021
Dear Jeffrey, Thank you for the time you have taken to provide us with your feedback. I am glad to hear that you enjoyed your nice room as well as the convenient location of the hotel. I am also pleased that our helpful team could make your stay more memorable. Thank you again for sharing the experience of your stay with us and we hope to see you again next time Kind Regards,

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2021
Response from Sasha R. on 4 Apr 2021
Hi Travis, thanks so much for this great rating! We’re so glad you enjoyed your time at Adina Central.

2/10 Terrible

Mark

Disliked: Cleanliness, room comfort
Unclean and run down
Wet carpet inside the very expensive loft room led to a very musty smell and big chance of mould spores. Overall feel of a run down hotel.
Stayed 1 night in Mar 2021
Response from Sasha R. on 4 Apr 2021
Hi Mark, we’re very sorry to hear your experience at our hotel did not meet your expectations. Like a lot of Sydney we were not ready for that 2 weeks of torrential rain. We have been able to look into this issue immediately, and are putting in place procedure if it happens again. Thanks again for alerting us to the carpet. We hope you enjoyed your stay regardless. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2021
Response from Sasha R. on 4 Apr 2021
Thanks so much for this great rating! We’re so glad you enjoyed your time at Adina Central.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Easy access from Central Station Very quite large 2 bedroom with fully equipped kitchen
Stayed 2 nights in Mar 2021
Response from Pegah D.- Duty Manager on 15 Mar 2021
Dear Traveler, Thank you for your message. We really appreciate the time you’ve taken to post this. We are gladto read that you enjoyed the great location of the hotel as well as your spacious, quiet room. We hope to see you again soon! Kind Regards,

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2021
Response from Pegah D.- Duty Manager on 15 Mar 2021
Dear David, We look forwar dto welcome you back at Adina Sydney central. Kind Regards,

4/10 Poor

shibhon

Liked: Room comfort
Disliked: Cleanliness
Wouldn’t stay again
Disappointing stay. Have stayed here before and the hotel has gone down hill since then.
Stayed 1 night in Feb 2021
Response from Pegah D.- Duty Manager on 28 Feb 2021
Dear Shibhon, Thank you for taking the time to leave us your valuable feedback on your recent stay at Adina Sydney Central. I am very sorry to hear that your recent stay with us did not meet your expectations. I hope we would have another opportunity to welcome you back to Adina Sydney Central in the future again and exceed your expectations. Once again thank you for sharing the experience of your stay with us. Kind Regards,

6/10 Okay

Melanie

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Feb 2021
Response from Sasha R. on 7 Mar 2021
Hi Melanie, Thank you for taking the time to rate your stay with us, your feedback is vital to improving our service where ever possible. As such please feel free to add more detail to your review on your next stay

8/10 Good

Verified traveller

Stayed 1 night in Feb 2021
Response from Sasha R. on 7 Mar 2021
Thank you for taking the time to rate your stay with us, your feedback is vital to improving our service where ever possible. As such please feel free to add more detail to your review on your next stay

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Great sized apartment good location to transport and shops
Stayed 1 night in Feb 2021
Response from Pegah D.- Duty Manager on 28 Feb 2021
Dear Traveler, Thank you for your feedback. We are glad to hear that you enjoyed your spacious apartment as well as the great location of the hotel. We look forward to welcoming you back to Adina Sydney Central in the near future. Kind Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in Feb 2021
Response from Sasha R. on 7 Mar 2021
Thank you for taking the time to rate your stay with us, your feedback is vital to improving our service where ever possible. As such please feel free to add more detail to your review on your next stay

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2021
Response from Sasha R. on 30 Jan 2021
Thanks so much for the star rating! We’re so glad you enjoyed your time at Adina Central!

10/10 Excellent

Violeta

Travelled with family
Liked: Cleanliness, room comfort
Weekend stay
Had to leave early because of covid situation in Sydney... a little stressful in the city.
Stayed 2 nights in Dec 2020
Response from Sasha R. on 10 Jan 2021
Hi Violeta, thank you for your message. We really appreciate the time you’ve taken to post this. We are glad you managed to enjoy even the short part of your stay and hope to see you again soon!

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, room comfort
Good apartment, next door to Central so easy to get around Sydney.
Stayed 1 night in Dec 2020
Response from Pegah D.- Duty Manager on 25 Dec 2020
Dear David, Thank you for your message. We really appreciate the time you’ve taken to post this. We are glad to hear that you enjoyed your stay and the convenient location of the hotel. We look forward to welcome you back in future again. Kind Regards,

8/10 Good

Andrew, Gold coast

Liked: Cleanliness, amenities, property conditions & facilities
Good location. I was however disappointed with the gym which had only very very light free weights. I had to travel to another gym.
Stayed 3 nights in Dec 2020
Response from Sasha R. on 12 Dec 2020
Hi Andrew, Thank you for taking the time to provide your feedback. Although we do our best to suit everyone's needs sometime having all the varity can be hard. I will make a note of the current free weight range we have in the gym and try to find a solution. Kind Regards

10/10 Excellent

Andrew, Central Coast, NSW

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our 2 bedroom apartment had everything we needed for a comfortable family getaway. The outside pool & bbq area is a nice space and the staff were all very friendly & helpful.
Stayed 3 nights in Dec 2020
Response from Sasha R. on 12 Dec 2020
Hi Andrew, Firstly, I would like to thank you for taking the time to post a review about Adina Sydney Central. We’re so glad to hear that you enjoyed your stay! I am pleased that you and your family were able to feel like you had a getaway, by making the most of our facilities. We look forward to welcoming you back again soon! Kind regards,