Exterior

Reviews of ibis Ulm City

2.5 out of 5
ibis Ulm City
Neutorstr. 12, Ulm, BW

Reviews

7.8

Good

Rating 10 - Excellent. 78 out of 308 reviews" "
Rating 8 - Good. 148 out of 308 reviews" "
Rating 6 - Okay. 57 out of 308 reviews" "
Rating 4 - Poor. 23 out of 308 reviews" "
Rating 2 - Terrible. 2 out of 308 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Christopher, Spring

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Ross

Stayed 1 night in Jun 2023
Response from A on 25 Jun 2023
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Ibis Ulm CIty

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Usual Ibis quality near station.
Usual Ibis decor in decent condition. Would benefit from a fridge on the room. Aircon works fine. Staff friendly and helpful. About 6 or 7 minutes from the station.
Stayed 1 night in Jun 2023
Response from aa on 25 Jun 2023
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Ibis Ulm CIty

8/10 Good

Leonard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from A on 19 Apr 2023
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Ibis Ulm CIty

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Close to old town, had parking garage, staff was nice, breakfast & bar. Needs some repairs, a few upgrades.
Stayed 2 nights in Dec 2022
Response from A on 5 Jan 2023
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, A.Apperlo GM

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022
Response from aa on 8 Dec 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, A.Apperlo GM

8/10 Good

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from aa on 8 Dec 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, A.Apperlo GM

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2022
Response from aa on 30 Oct 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, A.Apperlo GM

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Great location near train station and old town
This is so conveniently located to the train station and not far at all from old town making it a great spot for a quick trip to Ulm. The staff was wonderful and did everything thing in their power to make our stay enjoyable. The rooms are quite small, but the beds were comfortable.
Stayed 2 nights in Jun 2022
Response from aa on 20 Jun 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, A.Apperlo GM

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean efficient and standard.
Typical IBIS. Friendly check in, where checking in was done close to midnight. Staff calm and nice after going through cold German weather.
Stayed 1 night in Dec 2021
Response from aa on 10 Dec 2021
Dear guest thanks for your review you gave us after your stay. We are glad to read that you had a good and safe stay in our hotel. Hope to see you soon back in our Hotel. Stay safe A. Apperlo General Manager

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and professional
The hotel was easily accessible, clean, and comfortable. Staff were extremely helpful, courteous, and professional. Good location for walking access to downtown area.
Stayed 2 nights in Nov 2021
Response from aa on 10 Dec 2021
Dear guest thanks for your good review It is nice to read that you had a good and safe stay in our hotel hope to see you soon back A. Apperlo General manager

10/10 Excellent

Matthias

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to the old city, within walking distance, very well located, friendly stuff, anytime again
Stayed 1 night in Oct 2021
Response from aa on 14 Nov 2021
Dear Guest thans for the review you gave us after your stay in our Hotel. Hope to see you soon again in Ulm Kind regards Anieska Apperlo, General manager ibis Ulm City

10/10 Excellent

Ghefar, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is within the center of the city. The staff were friendly and helpful. The service was very good
Stayed 1 night in Sep 2021
Response from aa on 30 Sept 2021
Dear Guest thans for the review you gave us after your stay in our Hotel. Hope to see you soon again in Ulm Kind regards Anieska Apperlo, General manager ibis Ulm City

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Receptionist was very helpful, when the public computer terminal would not allow access to my emails she printed all the documents I needed for me to get home.
Stayed 1 night in Sep 2021
Response from aa on 20 Sept 2021
Lieber Gast, Vielen Dank für die Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Anieska Apperlo Direktorin

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In middle of city. Walk to cathedral. Stag. Are very good.
Stayed 1 night in Feb 2020

10/10 Excellent

Hayat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful breakfast and excellent service and great stay
Stayed 3 nights in Nov 2019

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Imran

Liked: Cleanliness, staff & service
Convenient
Rooms need updating, great staff.
Stayed 3 nights in May 2019

8/10 Good

SANJAY

Liked: Cleanliness, staff & service
Nothing fancy, but workable and close to city
Well what can you expect from IBIS hotel, its basic and works. Dont expect anything fancy, bathroom is small, but
Stayed 2 nights in Nov 2018

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Close to town. Friendly staff; great breakfast. Small room but everything we needed. However; a/c had been turned off and room was stifling hot.
Stayed 1 night in Oct 2018

8/10 Good

Cecilia, Portland, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very confortable and convenient location. The receptionist was very friendly and helpful with suggestions where to go for a nice dinner.
Stayed 1 night in Sep 2018

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was fantastic although was a bit tricky accessing it as they are constructing the whole roadway for the entire block of the hotel
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Short walk to city center. Very accommodating to my dog.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very close to all the sights iof old Ulm including the Munster. Was all we needed for a hotel but like European hotels could use a decent pillow and air conditioning. Staff were fantastic.
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good convenient hotel off motorway. clean and comfy for one nights stay. nice town

8/10 Good

PHILIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only problem found for this stay was negotiating the maze of roadworks on the crossroads outside the hotel but that is not the hotels fault.
Stayed 3 nights in Jun 2017

8/10 Good

Aurelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and basic room with a confortable bed.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
Clean, pleasant hotel. Nice breakfast. Very helpful staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Jens

Liked: Cleanliness, staff & service, property conditions & facilities
Typical ibis hotel in terms of furniture etc. Hotel staff was very friendly. Location is close to cental station and ulmer muenster can be reached withinn 7 min. As welm.

10/10 Excellent

Hana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sayo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Lovely city good location friendly helpful staff
Amazing service. Checked us in 7hrs early allowing the opertunity to see the city as best as possible on our schedule. Fantastic recommendations of places to visit. Also easy to find and in house lift accessible parking. Great for disabled. -also The bakery outside is amazing!!!

6/10 Okay

Chau Mei Chelsia, Hong Kong

10mins by walk from train station
It's a bit far from train station, need 10mins by walk

4/10 Poor

Anyone Else, Mannheim

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Cramped
The room was very small. However, i only needed to sleep, as I was there to explore the city and the cathedral. The bed in the room was not comfortable.

6/10 Okay

Verified traveller

Liked: Cleanliness
Easy stay
The parking and breakfast were good. The room was small as expected and we were only given 2 towels total- no hand towels. Other than that, for the price, the hotel did it's job for an overnight stay.

6/10 Okay

pg-san, Duesseldorf

Liked: Cleanliness
No thrills - convenient location
Just a 5 minutes walk from Ulm Station, this is a convenient place to stay when all you need is a room and a free internet connection. Rooms interior is no thrills, but double bed was surprisingly comfy!

8/10 Good

Petr, Pilsen, CZ

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
the room was to small for extra bed for child
Standard Ibis level, for one night OK, but the room was to small for extra bed for child.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Carolyn, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel located within a mile of the train station. Friendly staff that speak English. Small but adequate rooms. Comfortable bed. Decent breakfast or there is a pastry shop next door. Old town and cathedral about within a mile. Nice shops.

8/10 Good

Tony, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very handy for Ulm central station
I stayed for 1 night here and if you have stayed in an Ibis before you'll know what to expect here. Same comfy beds as usual plus friendly helpful staff. Location wise it is an easy couple of mins walk from Ulm Hbf.

8/10 Good

Wayne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for my needs.
Perfect for the needs of my trip to South Germany. Close to main train station, post office and Dom.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice service
Very nice service. The crew was so helpful and we have a great day in this little german town. So close to Train Station and Downtown. Perfect.

10/10 Excellent

wayne, Wolverhampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ulm ibis
Ibis standard , room clean service friendly good location

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very recommended
easy to find, excellant staff, very friendley. Unlike the french lady at the Ibis hotel in Troyes who made no attempt to help us or provide another ibis hotel in the area