We checked in about 3:00 pm. The check in was terrible, they insist on address proof for both husband and wife. My wife had two government issued ID but without home address on it. After much haggling we got her dad to send his address proof via whatsapp and the hotel accepted that becuase one ID had her dads name on it. Go Figure the logic behind that.
Next after a good meal in the Piano bar my wife went for a shower. The water was boiling hot, almost to the point of burning the skin. I called the reception desk 3 times In 15 minutes but no one came to correct it and instead they sent a tray with 15 ice cubes. The water was muddy brown and the shower sink stinks, the drain odours were coming back into the shower. About 36 hours later my wife and i had a severe bout of diarrhea. I am writing this 3 days after check out and we are both on antibiotics.
However, i must say the lobby is awesome and location of hotel very convenient. The food also tasted very good. The bathroom stink and water supply is terrible, therefore the poor overall rating.