Overview of The Sanctoo Villas & Spa

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Guest reviews

4.5 / 5Wonderful
19 reviews


  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking



Popular LocationBali Zoo10 min walk
Popular LocationBali Bird Park4 min drive
Popular LocationSukawati Market5 min drive
AirportDenpasar (DPS-Ngurah Rai Intl.)29 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Garden Private Pool Villa (Free entrance to Bali Zoo)

    Garden Private Pool Villa (Free entrance to Bali Zoo)

    Room amenities

    • 3229 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • River Private Pool Villa (Free entrance to Bali Zoo)

    River Private Pool Villa (Free entrance to Bali Zoo)

    Room amenities

    • 3229 sq ft
    • River view
    • Sleeps 4
    • 1 King Bed
    More details
  • Villa, 1 Bedroom, Private Pool (Romantic Escape)

    Villa, 1 Bedroom, Private Pool (Romantic Escape)

    Room amenities

    • 3229 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Suite Room

    Suite Room

    Room amenities

    • 538 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Suite Room - Opening Rate

    Suite Room - Opening Rate

    Room amenities

    • 538 sq ft
    • Sleeps 3
    • 1 King Bed
    More details

About this area


Located in Sukawati, The Sanctoo Villas & Spa is near theme parks. Ubud Royal Palace and Puputan Badung Square are notable landmarks, and the area's natural beauty can be seen at Bali Bird Park and Ubud Monkey Forest. Bali Zoo and Bali Marine and Safari Park are not to be missed.

Visit our Sukawati travel guide
Popular Location

What's nearby

  • Bali Zoo - 10 min walk
  • Bali Bird Park - 4 min drive
  • Sukawati Market - 5 min drive
  • Tegenungan Waterfall - 12 min drive
  • Ubud Monkey Forest - 13 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 29 min drive


  • Where to eat
  • On-site dining venue – Restaurant offering international cuisine. Serves breakfast, lunch and dinner.

About this property

The Sanctoo Villas & Spa

5-star luxury hotel near Bali Zoo
This smoke-free hotel features a full-service spa, a restaurant and an outdoor pool. Free continental breakfast is provided, as well as free WiFi in public areas, free valet parking and a free area shuttle. Other amenities include a bar/lounge, spa services and 24-hour room service. All 12 rooms boast private pools, and offer free WiFi and balconies. Separate sitting areas and 24-hour room service are standard, as are LCD TVs with cable channels.
The Sanctoo Villas & Spa offers 12 forms of air-conditioned accommodation with private pools and minibars. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. 53-inch LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and manicures and pedicures.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free valet parking
24-hour return airport shuttle (surcharge)
Free local area shuttle

Food and drink

Free continental breakfast available daily 7 AM–10 AM
1 restaurant
1 bar
24-hour room service

Things to do

Full-service spa
Outdoor pool

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Free local area shuttle
Laundry facilities
Outdoor pool


Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken



BBQ grill(s)
Picnic area


Manicures and pedicures


Smoke-free property

Room amenities


Air conditioning
Premium bedding


Free toiletries
Separate bathtub and shower


53-inch LCD TV
TV channels
Premium channels

Food and drink

Free bottled water

Outdoor space



Private pool
Separate sitting area



Check-in time starts at 2 PM
Minimum check-in age - 17


Check-out before noon

Special check-in instructions

  • 24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.


  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 850000.0 per night.
  • Cots (infant beds) are available for IDR 250000.0 per stay.

Payment types at the property

American Express

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: IDR 500000 per vehicle (one way)
  • Crib (infant bed) fee: IDR 250000.0 per stay
  • Rollaway bed fee: IDR 850000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

No pets or service animals are allowed at this property.

Property is also known as

  • Sanctoo Villa Hotel Sukawati
  • Sanctoo Villa Hotel
  • Sanctoo Villa Sukawati
  • Sanctoo Villa
  • The Sanctoo Villas & Spa Hotel
  • The Sanctoo Villas & Spa Sukawati
  • The Sanctoo Villas & Spa Hotel Sukawati
All reviews

Guest reviews



5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant stay!

Throughly enjoyed our experience at The Sanctoo Villas! The villas were amazing, very well cleaned and kept and out of the world! We loved having free admission to the zoo which was also a massive plus of the stay at the zoo. The only negative was a late check in as we arrived on time at 2pm for check in time which it was said to be, and were not checked into the room at 3:30pm and didn’t have our bags delivered until 4pm, however I completely understand if there was issues with previous guest and late check outs. The staff were professional and great at resolving the issue as well as giving a sincere apology! Also very thankful for the man who was on the reception desk at night for helping us with a taxi to our next destination as 3 of our taxi’s we booked cancelled.

Stayed 1 night in Jul 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing location especially when traveling with kids. In the middle of the zoo. Fantastic staff, big villas and great restaurant.

Stayed 3 nights in Jan 2019


  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall; high end experience with a high end price tag. You can play with elephants and eat with orangutans. Their American style meals were mediocre, the breakfast was good, the Asian dishes were better. It is located near Ubud, which is driving distance to other tourist spots (Goa Gajah, Monkey Forest, Mount Batur, and etc.). I ordered steak and it reminded of a steak I would get at a major diner out here in the US (think Dennys or Waffle House). The Nasi Goreng (Asian fried rice) for breakfast was good. Other villas delivered the breakfast to your room, this villa required you to walk to the restaurant or you can request their golf cart to taxi you to the restaurant free of charge. The customer service was good and the employees were kind. The price tags were similar to how they would be at an american hotel, but being in Bali. The room was nice with HD tv’s, full sized tub, king sized bed, gazebo next to a pool. Remember, the villa is owned and operated by the zoo, so keep in mind there will be a lot of children around. The kids were yelling and running around next door which became somewhat of an issue as it got later into the night and I wanted to sleep. You get unlimited entrance to the zoo which comes with your villa stay. The zoo was a great experience and you can get up close and personal with plenty of exotic animals. You can pay to feed a bengal tiger or have your breakfast with an orangutan.

Stayed 3 nights in Nov 2018


  • Liked: Staff & service
  • Disliked: Cleanliness, property conditions & facilities

We stayed in the Elephant Villa no 12 and we had bed bug bites and my skin had a slight rash after I swam in the pool. But we do love the proximity to the zoo.

Stayed 2 nights in Oct 2018

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning villas

The villas are beautiful, clean, spacious and have lovely pools. We had dinner with the elephants one night, great value, delicious buffet and amazing interaction with elephants, orang-utans and other animals. Two dance shows included that were great. The only let down was breakfast.One morning was breakfast in the restaurant. The choices meant you could have fruit, but then no juice, muesli but no toast. Next morning we ordered in the villa. We were shocked that it cost IDR 150.000 for delivery to the villa, and it was stone cold, one strip of fat to pass as bacon, decent coffee was extra too. Also we booked delivery for 9.30 to sleep in. Yet got a call at 8 am to confirm our order! At the price of these villas breakfast needs to be great, no extra cost for delivery and quality ingredients. Otherwise loved the villas and we will be back.