6/10 Okay
Jennifer
18 Apr 2024
Liked: Cleanliness, staff & service
Extremely friendly check in staff, very nice beach (that was always packed so you need to go early to get a chair and umbrella) and good food. But this isn't a 4 star resort. It is a big resort, yes, but it's more like a 3 or 3 and a half star. The showers are such that the water overflows and you have to spend time clearing the water after each shower. If your room is on a second level, you may not have anyone to help you with your luggage when you check in and out because the front desk is often short staffed. The phone in my room didn't work so I had to keep walking to the front desk if I had questions or issues (since I was unable to call them). I feel like I paid more than what the experience was worth. But again the staff for the most part is nice except for one young lady in the ice cream shop/bakery who was very rude every time I saw her. The staff needs to train her on being more professional and cordial. She shouldn't be in hospitality services with her bad attitude.
Jennifer
Stayed 7 nights in Mar 2024