Residency Hotels Astor Metropole

3.5 star property
Hotel with 24-hour front desk, walk to Roma Street Parkland

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your current months are April, 2024 and May, 2024.
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May 2024

Residency Hotels Astor Metropole

Photo gallery for Residency Hotels Astor Metropole

Exterior
Outdoor pool
Premium bedding, pillow-top beds, in-room safe, desk
Bar (on property)
View from room

Overview of Residency Hotels Astor Metropole

7.4

Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking available
  • Room service
  • Air conditioning
  • Laundry

Check out the area

193 Wickham Terrace City, Spring Hill, QLD, 4000
  • Popular LocationWicked Corner Cafe2 min walk
  • Popular LocationBrisbane Central Station6 min walk
  • Popular LocationRoma Street Parkland6 min walk
  • AirportBrisbane, QLD (BNE)22 min drive
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Room options

Deluxe Double Room

cleanliness

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

cleanliness

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
  • Sleeps 1
  • 1 Single Bed

Studio

cleanliness

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

Studio

cleanliness

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
  • Sleeps 1
  • 1 Single Bed

Similar properties

About the area

Brisbane

Residency Hotels Astor Metropole is located in Spring Hill, a neighbourhood in Brisbane, and is in the entertainment district and near the beach. The area's natural beauty can be seen at Roma Street Parkland and Brisbane City Botanic Gardens, while Brisbane Showgrounds and Lone Pine Koala Sanctuary are popular area attractions. Looking to enjoy an event or a game? See what's going on at Suncorp Stadium or The Gabba. Kayaking and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby.

What's nearby

  • Roma Street Parkland - 6 min walk
  • Treasury Casino - 12 min walk
  • South Bank Parklands - 19 min walk
  • Suncorp Stadium - 3 min drive
  • XXXX Brewery - 4 min drive

Getting around

  • Brisbane Central Station - 6 min walk
  • Brisbane Airport (BNE) - 22 min drive

Restaurants

  • Merlo Cart - 5 min walk
  • Grand Central Hotel - 5 min walk
  • Club Sofitel - 4 min walk
  • Two Cups - 3 min walk
  • Santa Monica Pizza & Burger Bar - 4 min walk

About this property

Residency Hotels Astor Metropole

Hotel near Roma Street Parkland
Near Queen Street Mall and Treasury Casino, Residency Hotels Astor Metropole provides a terrace, laundry facilities and conference space. Guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Self-parking (surcharge), a front desk safe and a lift
  • A vending machine, a computer station and smoke-free property
  • A TV in reception, luggage storage and a 24-hour front desk
Room features
All 142 rooms offer comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes.
More amenities include:
  • Shower/bath combinations and hairdryers
  • 42-inch LCD TVs with satellite channels
  • Fridges, microwaves and toasters

Languages

Chinese (Mandarin), English, Farsi, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (AUD 5 per day)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 14.90 per night)
  • Limited on-site parking

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 237 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 15 floors
  • Building
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 25.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay
  • Breakage deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wired Internet: AUD 5.00 per day (rates may vary)
  • Self-parking fee: AUD 14.90 per night
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 1 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Astor Metropole
Astor Metropole Spring Hill
Citiline Astor Metropole
Residency Hotels Astor Metropole Hotel
Residency Hotels Astor Metropole Spring Hill
Best Western Astor Metropole Hotel Apartments
Residency Hotels Astor Metropole Hotel Spring Hill

Frequently asked questions

Does Residency Hotels Astor Metropole have a pool?

Yes, this property has an outdoor pool.

Is Residency Hotels Astor Metropole pet-friendly?

No, pets are not allowed at this property.

How much is parking at Residency Hotels Astor Metropole?

Self-parking is available for AUD 14.90 per night. Limited spots are available.

What time is check-in at Residency Hotels Astor Metropole?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Residency Hotels Astor Metropole?

Checkout is at 10 AM.

Where is Residency Hotels Astor Metropole located?

Located in Spring Hill, this hotel is within a 10-minute walk of Brisbane Private Hospital, Roma Street Parkland and Queen Street Mall. Treasury Casino and Brisbane City Botanic Gardens are also within 15 minutes. Brisbane Central Station is 6 minutes by foot and Brisbane Roma Street Station is 11 minutes.

Residency Hotels Astor Metropole Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 201 out of 1000 reviews" "
Rating 8 - Good. 435 out of 1000 reviews" "
Rating 6 - Okay. 229 out of 1000 reviews" "
Rating 4 - Poor. 100 out of 1000 reviews" "
Rating 2 - Terrible. 35 out of 1000 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ashley

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Fawlty Towers ain't got mothing on this chaos! Clueless guy on reception couldn't find any reservations. Fire alarm sounded repeatedly. Garage door went psycho. Pool was out of order. Plaster hanging off the verandah ceiling. If you want comedy of the absurd this is your place otherwise avoid.
Stayed 1 night in Mar 2023

4/10 Poor

Hyeonjeong

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2023

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
was told he wanted to charge me $400 deposit also , he spent good 1-2 hours being rude to me refusing my room that I HAD PSID FOR AT 12-2 am in the morning when I had work and was exhausted TRULY AWFUL EXPERIENCE AND I AM APPALLED AT AWFUL CUSTOMER SERVICE AND HIS REFUSAL REFUND EVEN THOUGH NO ROOM GIVEN ! I have never been so badly treated ! Spoke two other people guest at hotel whom both said he was awful them also ! One said they had broken aircon and was refused to be given a fan! disgusting ! I will tell all I can not book thru ur hotel the worst !

4/10 Poor

Eashan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff, dirty out dated ugly rooms
Stayed 4 nights in Sep 2022

4/10 Poor

Andrew

Disliked: Cleanliness, amenities, property conditions & facilities
Would not recommend - old and dated, fitted out in the cheapest possible way Staff were average at best Would not book again
Stayed 1 night in Nov 2022

2/10 Terrible

Carolynn

Disliked: Cleanliness, amenities, property conditions & facilities
There were bugs in the room, a general uncleanliness of the linen and the wifi was barely functioning
Stayed 4 nights in Nov 2022

10/10 Excellent

Dashar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the city, great view.
Stayed 3 nights in Oct 2022

10/10 Excellent

Gregory

Stayed 1 night in Oct 2022

2/10 Terrible

Neil

Stayed 1 night in Oct 2022