All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Jasmine, we're thrilled to hear that you enjoyed the convenience of Residence Inn Bridgewater Branchburg's location. We appreciate you choosing us for your lodging needs. Looking forward to welcoming you back in the future!
Fred, we appreciate your feedback. At Residence Inn Bridgewater Branchburg, our aim is to make the check-in process as smooth as possible. We regret that there was any difficulty in communication during your check-in experience. We'll continue to strive for clear and efficient interactions. We hope to serve you again for another excellent stay.
WOOLIM, thank you for your excellent rating of Residence Inn Bridgewater Branchburg. It's heartening to know you enjoyed your stay and looking forward to welcoming you back soon. Safe travels!
10/10 Excellent
Chenglin
25 Mar 2024
Chenglin
Stayed 1 night in Mar 2024
Response from Customer Service on 15 Apr 2024
Thank you for taking the time to leave this wonderful rating, Chenglin! We hope to see you again soon at Residence Inn Bridgewater Branchburg so we can share yet another amazing experience!
10/10 Excellent
Gregory
Travelled with family and small children, Travelled with partner
22 Feb 2024
Everything was great and smooth. The staff was excellent and the environment around was welcoming.
Gregory
Stayed 3 nights in Feb 2024
Response from Customer Service on 22 Feb 2024
Gregory, thank you for sharing your experience at the Residence Inn Bridgewater Branchburg. We are delighted to know your stay was enjoyable. Your positive remarks about our excellent team members and the welcoming environment are greatly appreciated. It's our pleasure to make our guests feel relaxed and content. We look forward to welcoming you back in the future.
Nagwa, it's wonderful to hear that you enjoyed your stay at the Residence Inn Bridgewater Branchburg. Our team is thrilled that their warm greetings made you feel welcome and you found the property immaculately maintained. We look forward to your return visit.
6/10 Okay
Simi
2 Jan 2024
Liked: Cleanliness
Disliked: Staff & service
Simi
Stayed 3 nights in Dec 2023
Response from Customer Service on 13 Jan 2024
We appreciate the feedback, Simi.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.
6/10 Okay
Simi
Travelled with family
28 Dec 2023
Liked: Cleanliness, staff & service
The rooms are dated and in need of renovation. The water pressure in the shower is terrible. The staff was friendly.
Simi
Stayed 1 night in Dec 2023
Response from Customer Service on 29 Dec 2023
Simi, thank you for sharing your thoughts after your recent stay. We appreciate your feedback regarding the condition of the rooms and the water pressure. Please know that we're always striving for improvements. It's good to hear that our friendly team members made a positive impression. Your suggestions are valuable, and we'll certainly take them into consideration for future improvements.
Even without a specific comment, we appreciate your stellar rating for Residence Inn Bridgewater Branchburg. We are thrilled that you enjoyed your stay and look forward to welcoming you again in the future.
Room was clean, staff were friendly and breakfast was great!
Hawi
Stayed 1 night in Nov 2023
Response from Customer Service on 12 Nov 2023
Hawi, it's wonderful to hear about your enjoyable stay at the Residence Inn Bridgewater Branchburg. We're thrilled to learn that our meticulous cleanliness, cheerful team members, and delightful breakfast were able to contribute to a pleasing experience. Thank you for sharing your insights. We eagerly await your next visit.
The breakfast staff, especially Marilyn were exceptionally professional. I will definitely return and recommend
Diana
Stayed 7 nights in Sep 2023
Response from Customer Service on 1 Nov 2023
Diana, we're thrilled to hear about your pleasant experience at Residence Inn Bridgewater Branchburg, particularly with our breakfast team and our colleague Marilyn. Your recommendation and return visit would be our highest commendation. Thank you for sharing your feedback!
4/10 Poor
Allison
Travelled with family
29 Oct 2023
Liked: Cleanliness, room comfort
Allison
Stayed 2 nights in Oct 2023
Response from Customer Service on 30 Oct 2023
We appreciate the feedback, Allison.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.
Had a great check in. Syaying in town to visit friends. Hotel is clean and spacious!
Joseph
Stayed 1 night in Oct 2023
Response from Customer Service on 29 Oct 2023
Thank you for sharing your perfect rating with us, Joseph!It's wonderful to see how much you appreciated your time at Residence Inn Bridgewater Branchburg! We want everyone to feel right at home at Residence Inn Bridgewater Branchburg. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!
Ayala, thank you for choosing Residence Inn Bridgewater Branchburg. It's delightful to hear that you must have enjoyed your stay seeing that you've given us a top score. We look forward to having the pleasure of being your host again in the future. Safe travels!
It would be nice to have a usb connection in the rooms.Other than that,the rooms are awesome in every way.
Marc
Stayed 1 night in Oct 2023
Response from Customer Service on 23 Oct 2023
Marc, thank you for your wonderful feedback on Residence Inn Bridgewater Branchburg. We're pleased to hear you enjoyed your experience with our rooms. We've taken note of your suggestion regarding USB connections. Your valuable insights help us identify areas where we can enhance guest experiences further. We hope to see you again soon!
Suzanne, it's wonderful to see your positive rating of Residence Inn Bridgewater Branchburg. We appreciate your choice to stay with us and hope we can exceed your expectations during your next visit, attaining that perfect rating. Thank you for your feedback.
Thank you for the 5 out of 5 rating, Catie!We're thrilled to see how much you enjoyed staying at Residence Inn Bridgewater Branchburg. We look forward to hosting you again in the near future! Thank you again for sharing.
This is a great hotel and the room was perfect. My only complaints are very minor ones. 1. It would be nice for coffee to always be available in the lobby. 2. There really needs to be ice machines available to the public. Yes, there was an ice maker in the freezer of the room refrigerator, but it didn't work.
Kelly
Stayed 2 nights in Sep 2023
Response from Customer Service on 20 Sept 2023
Kelly, it's wonderful to hear that you enjoyed your stay at the Residence Inn Bridgewater Branchburg and found your room to be perfect. We take note of your feedback regarding the availability of coffee in the lobby as well as accessibility to ice machines. It's unfortunate that your refrigerator's ice maker wasn't functioning as expected. Your comments will certainly be shared with our team members to ensure enhanced experiences for our future guests. Thanks for your recommendation, we're looking forward to your next visit.
10/10 Excellent
Linda
11 Sept 2023
Linda
Stayed 1 night in Sep 2023
Response from Customer Service on 1 Oct 2023
Linda, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Residence Inn Bridgewater Branchburg!
Richard, while it's unfortunate that a premature fire alarm occurrence affected your stay, we do hope it didn't overshadow the positive aspects of your visit. Your understanding of this incidence is appreciated and we look forward to making your next stay entirely flawless. Safe travels!
Thanks for the fantastic rating, Linda!It's outstanding we could exceed your expectations during your stay at Residence Inn Bridgewater Branchburg. We're all looking forward to your next stay with us.
Tip: housekeeping will respect quiet (do not disturb) times, so best to schedule a time with the front desk a day or two ahead before needed.
Philip
Stayed 7 nights in Aug 2023
Response from Customer Service on 25 Aug 2023
Philip, thank you for taking the time to review and for your note regarding housekeeping at the Residence Inn Bridgewater Branchburg. We're glad to hear that you had a positive experience. We're looking forward to hosting you again.
Friendly staff. Super clean and modern room. Great outdoor lounge area.
Samantha
Stayed 1 night in Aug 2023
Response from Customer Service on 7 Aug 2023
Hello Samantha,Thanks for sharing your feedback about Residence Inn Bridgewater Branchburg. It's fantastic to hear you appreciated our warm, welcoming team and enjoyed your stylish accommodation. We're delighted you were able to take advantage of our comfortable outdoor lounge area. We look forward to welcoming you back soon!
10/10 Excellent
Michael, Palisades Park
30 Jul 2023
Michael
Stayed 1 night in Jul 2023
Response from Customer Service on 20 Aug 2023
Thank you for sharing, Michael!At Residence Inn Bridgewater Branchburg, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.
10/10 Excellent
Kimberly
16 Jul 2023
Kimberly
Stayed 1 night in Jul 2023
Response from Customer Service on 6 Aug 2023
Thank you for the amazing rating, Kimberly!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Residence Inn Bridgewater Branchburg soon!Thanks again for leaving your feedback!
I had a very good time. The pool had a lot of space to swim in me and my kids had a lot of fun. Outside was very nice to take a walk. We used the grill at night by the fire place and it was very beautiful. The breakfast was also very good.
Oscar
Stayed 1 night in Jul 2023
Response from Customer Service on 10 Jul 2023
Thank you for the fantastic review, Oscar!We're thrilled you had such a wonderful experience at Residence Inn Bridgewater Branchburg! It's excellent you enjoyed and appreciated our ambiance and atmosphere. We care about the happiness and comfort of our guests. We can't wait to host you again soon so we can share another fantastic experience with you soon!Have an outstanding day!
Thanks for the perfect rating, Maureen! We can't wait to see you again soon for another amazing experience at Residence Inn Bridgewater Branchburg. Have a great day!
2/10 Terrible
Michael
29 May 2023
Michael
Stayed 1 night in May 2023
Response from Customer Service on 19 Jun 2023
We appreciate the feedback, Michael.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.
10/10 Excellent
Chrystie, Brooklyn
Travelled with family, Travelled with family and small children, Travelled with partner
Love the two bedroom suites. Love that things are close by and their is grill for gatherings. My son loved it!
Chrystie
Stayed 2 nights in May 2023
Response from Customer Service on 23 May 2023
Thank you for the glowing review, Chrystie!We're delighted to hear that you had a wonderful stay at Residence Inn Bridgewater Branchburg. We strive to provide our guests with warm hospitality, comfortable rooms, and efficient service, so this is great to hear! We'd love to host you again in the future so we can share another excellent experience with you.We appreciate you for taking the time to leave your feedback!
The RI was perfect. We stayed there for a reunion, so many of our friends were staying which made it very convenient and it was close to the function. Breakfasts were excellent and totally good food.
Valerie
Stayed 2 nights in Apr 2023
Response from Customer Service on 1 May 2023
Thanks for sharing this fantastic review, Valerie!We're thrilled your time at Residence Inn Bridgewater Branchburg was so outstanding! We endeavor to share a memorable experience with our guests. After all, your happiness is our top priority! We always strive to go above and beyond for our guests. We appreciate all of your praise for our prime location and delicious breakfast. Your kind words let us know we're doing our job!We're already looking forward to your next visit so we can share another amazing experience with you soon!
What we expect of Residence Inn. Clean and efficient suites that accommodate our children and us in one space. Breakfast staff was very accommodating.
Neilani
Stayed 2 nights in Apr 2023
Response from Customer Service on 30 Apr 2023
Thank you for the wonderful review, Neilani!It's very pleasing to hear our staff took great care of you. We appreciate your compliments regarding our hardworking team. We pride ourselves on providing excellent service to our guests and we strive to go above and beyond expectations. We look forward to hosting you again in the future!Thank you again for sharing your review and for staying at Residence Inn Bridgewater Branchburg. Have a wonderful day!
Thanks for the amazing rating, Mariza!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Residence Inn Bridgewater Branchburg!
10/10 Excellent
Oscar
10 Mar 2023
Oscar
Stayed 1 night in Mar 2023
Response from Customer Service on 31 Mar 2023
Thank you for the great rating, Oscar!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Residence Inn Bridgewater Branchburg! We hope you plan on staying with us again soon!We're looking forward to your next visit!
Having to wait approximately 10 minutes for someone to come to the desk was the only negative. Otherwise the staff was extremely friendly and accommodating. The suite was FANTASTIC! Without a doubt the Marriott name has lived up to the reputation!
Donald
Stayed 1 night in Mar 2023
Response from Customer Service on 7 Mar 2023
Thank you for taking the time to share your review with us, Donald.We're glad to hear you had such a great experience with us. We care about the satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to our team.We're looking forward to sharing an even more pleasant experience with you soon.
2/10 Terrible
Jasmin
1 Feb 2023
Jasmin
Stayed 1 night in Jan 2023
Response from Customer Service on 7 Mar 2023
We appreciate your feedback, Jasmin.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.
Beautiful hotel, clean, spacious rooms. Very pleased from check-in to check out and all during.
Verified traveller
Stayed 2 nights in Dec 2022
Response from Customer Service on 28 Dec 2022
Thank you for taking the time to leave this wonderful review!We're thrilled to know you enjoyed your stay at Residence Inn Bridgewater Branchburg so much! We strive for excellence so we're pleased to hear you appreciated not only our beautiful hotel and clean and spacious rooms, but also our friendly staff! Your praise lets us know we're succeeding!We can't wait to host you again for yet another unforgettable visit!
10/10 Excellent
Purvi Goral
19 Dec 2022
Purvi Goral
Stayed 3 nights in Dec 2022
Response from Customer Service on 20 Dec 2022
Thank you for the wonderful rating, Purvi!It's fantastic you enjoyed your time at Residence Inn Bridgewater Branchburg so much! We look forward to hosting you again soon for another amazing experience!
10/10 Excellent
David
Travelled with family
9 Dec 2022
Liked: Cleanliness, staff & service
The room was pristine, parking well lit and accommodations excellent. Will definitely stay again when in the area.
David
Stayed 1 night in Dec 2022
Response from Customer Service on 10 Dec 2022
Thanks for the wonderful review, David!We're thrilled you had such a fantastic stay at Residence Inn Bridgewater Branchburg! It's excellent your room was refreshed properly and that you appreciated our comfortable and clean facilities. We strive for excellence and your praise lets us know we're doing our job!We look forward to seeing you again soon for another fantastic experience. Thank you again for sharing your feedback!
6/10 Okay
Cindy
29 Nov 2022
Cindy
Stayed 2 nights in Nov 2022
Response from Customer Service on 30 Nov 2022
We appreciate the feedback, Cindy.We're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon.
The hotel was great! Kiki one of the front desk clerks was amazing, she went above and beyond to make sure my stay was uninterrupted because I had booked 2 reservation for my three days stay. My only issue was with breakfast. There was not much of a variety to choose from and what was there I couldn't eat. I wish there was at least a waffle maker.
Sonia
Stayed 2 nights in Nov 2022
Response from Customer Service on 29 Nov 2022
Thanks for the nice rating, Sonia!We're glad to hear that you enjoyed your stay with us. We're happy that you loved Kiki and our friendly staff. We strive to provide our guests with warm hospitality, efficient service, and clean rooms. Regarding your concerns with our breakfast variety, we will bring those to the attention of our management team as we continue to improve for the future.We'd love to share a more positive experience with you next time.
Thank you for this excellent rating, Joseph!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Residence Inn Bridgewater Branchburg! We'd love to host you again someday for yet another unforgettable visit.
Thank you for taking the time to leave us a 4/5 rating, John!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Residence Inn Bridgewater Branchburg.
For a change the room lighting was more than adequate. Bed very comfortable. Clean, spacious room.
stephen
Stayed 1 night in Oct 2022
Response from Customer Service on 17 Oct 2022
Thanks for sharing this glowing review, Stephen!We're thrilled to hear you enjoyed your stay at Residence Inn Bridgewater Branchburg! It's our pleasure to accommodate you to the fullest extent. Your compliments for our comfortable and clean accommodations let us know we're doing our job. After all, we pride ourselves on your happiness. With this said, we'd love to share another perfect experience with you soon!Thank you again for taking the time to share your feedback!
6/10 Okay
Gregory, Toronto
23 Aug 2022
Gregory
Stayed 2 nights in Aug 2022
10/10 Excellent
Maryann E
13 Aug 2022
Maryann E
Stayed 8 nights in Aug 2022
8/10 Good
Patty
27 Jul 2022
Patty
Stayed 1 night in Jul 2022
Response from Customer Service on 29 Jul 2022
Thank you for the 8-star rating, Patty!
It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Residence Inn Bridgewater Branchburg. Thank you again for sharing!
The staff was very helpful, particularly with respect to the stay of our dog. Facility very clean. The two-bedroom suite was perfect for our family traveling together!
Cathleen
Stayed 1 night in Jul 2022
Response from Customer Service on 25 Jul 2022
Thanks for the fantastic review, Cathleen!
It's excellent you had such an amazing stay at Residence Inn Bridgewater Branchburg! We're delighted our team made you feel so welcome and valued during your time in our hotel. We endeavor to go above and beyond to ensure our guests have a memorable experience. That's what we like to see!
We can't wait until your next visit so we can share another fantastic experience with you soon!
Thank you for the kind words, Matt!
It's excellent you enjoyed your time at Residence Inn Bridgewater Branchburg! We pride ourselves in offering a clean and comfortable environment for all of our guests and your praise tells us we're succeeding. Thank you again for sharing your review with us!
We can't wait to see you again soon for another amazing experience!
The property was in overall good condition. The staff was very nice and helpful if it weren't for the lie's about the pool I would rate our stay as a four-star stay. The lies as to why the pool isn't open differ based on the person lying. One would say waiting for Health inspection another waiting on a part and another they thought it was open musta just closed. Truth is it hasn't been open for years and why who knows why. The only reason we choose this place was the not-so-open pool.
Alan
Stayed 1 night in Jun 2022
Response from Customer Service on 23 Jun 2022
Thank you for your review, Alan.
Unfortunately, our pool was closed for all of the above reasons mentioned and it has been closed due to the pandemic the last couple of years. Our team has been working diligently to get it open, but we have unfortunately had some hurdles. We can assure you that no one lied about it or had deceptive intentions, it was closed and it still is for right now . Luckily all mechanical issues have been fixed, so now it will be ready to be inspected. If all goes well, will be able to have it open this weekend!