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The Quay Hotel Lavender

Photo gallery for The Quay Hotel Lavender

Exterior
City view
Lobby
Shower, free toiletries, hair dryer, slippers
Shower, free toiletries, hair dryer, slippers

Overview of The Quay Hotel Lavender

The Quay Hotel Lavender

3.0 star property

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Housekeeping
Map
139 Lavender St, Singapore, 338739

Explore the area

  • Popular LocationSultan Mosque18 min walk
  • Popular LocationTekka Centre20 min walk
  • Popular LocationBugis Street Shopping District3 min drive
  • AirportSingapore (SIN-Changi)26 min drive

Room options

About this area

Singapore

Located in Singapore, The Quay Hotel Lavender is in the city centre. Orchard Road and Johor Bahru City Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Gardens by the Bay. Looking to enjoy an event or a game while in town? See what's happening at Marina Bay Street Circuit or Singapore National Stadium.
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Map

What's nearby

  • City Square Mall - 7 min walk
  • Mustafa Centre - 10 min walk
  • Sultan Mosque - 18 min walk
  • Tekka Centre - 20 min walk
  • Bugis Street Shopping District - 3 min drive

Getting around

  • Bendemeer MRT Station - 4 min walk
  • JB Sentral - 44 min drive
  • Changi Airport (SIN) - 27 min drive

Restaurants

  • Cheng Mun Chee Kee Pig Organ Soup - 2 min walk
  • Abc King - 2 min walk
  • Wanton Fu - 1 min walk
  • Wimbly Lu - 1 min walk
  • Kok Kee Wanton Noodles - 2 min walk

About this property

The Quay Hotel Lavender

3-star hotel near Orchard Road
The Quay Hotel Lavender provides amenities, such as dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking
  • ATM/banking services, a front desk safe and a water dispenser
  • Tour/ticket information, a vending machine and a 24-hour front desk
Room features
All 103 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and separate sitting areas.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Showers, free toiletries and hairdryers
  • LED TVs with satellite channels
  • Wardrobes/cupboards, separate sitting areas and daily housekeeping

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)
Follows the industry cleaning and disinfection practices of SGS (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Lockers available
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • LED TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SGD 30.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The tax amount which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: SGD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

The Quay Hotel Lavender Hotel
The Quay Hotel Lavender Singapore
The Quay Hotel Lavender Hotel Singapore

Frequently asked questions

Is The Quay Hotel Lavender pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Quay Hotel Lavender?

Self-parking is free at this property.

What time is check-in at The Quay Hotel Lavender?

Check-in is from 2:00 PM - anytime.

What time is check-out at The Quay Hotel Lavender?

Checkout is at noon.

Where is The Quay Hotel Lavender located?

Located in Kallang, this spa hotel is 0.4 mi (0.6 km) from City Square Mall and within 3 miles (5 km) of Orchard Road and Marina Bay Sands Casino. Gardens by the Bay and Bugis Street Shopping District are also within 3 miles (5 km). Bendemeer MRT Station is only a 4-minute walk and Lavender Station is 9 minutes.

The Quay Hotel Lavender Reviews

The Quay Hotel Lavender Reviews

Reviews

6.0
Rating 10 - Excellent. 3 out of 24 reviews" "
" "10 - Excellent 13%
Rating 8 - Good. 6 out of 24 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 7 out of 24 reviews" "
" "6 - Okay 29%
Rating 4 - Poor. 4 out of 24 reviews" "
" "4 - Poor 17%
Rating 2 - Terrible. 4 out of 24 reviews" "
" "2 - Terrible 17%

5.3/10

Cleanliness

6.6/10

Staff & service

3.3/10

Amenities

4.9/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Stayed 1 night in Feb 2023

6/10 Okay

Ruiko

Stayed 4 nights in Feb 2023

8/10 Good

Arumugam

Stayed 1 night in Dec 2022

2/10 Terrible

Hitesh

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Cheap for a reason
Very scruffy and tired-looking. Public areas are particularly bad. Whole place need a damn good clean
Stayed 4 nights in Nov 2022

8/10 Good

Arumugam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for the money paid
Stayed 1 night in Nov 2022

2/10 Terrible

Jeffrey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was next to the elevator. I asked to move. They said no. I had industrial machinery banging on the other side of the wall. There was someone else's hair on my blanked. I came into my room. The air conditioner wasn't on. The front desk man said it would be on shortly. When it was still off 15 minutes later, I began looking for a new hotel, and then checked out. It wasn't one thing. It was all of them. The air conditioner was just the last straw. Also, overall the place - my room especially - feels shabby. And my bed was small, way too low, and narrow. Plus, by the time I left - about 1PM - my bed still hadn't been made.
Stayed 4 nights in Oct 2022

6/10 Okay

Mohamed Rizal

Travelled with group
Liked: Room comfort
Stayed 2 nights in Jun 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great staff
Excellent staff was very helpful. Location very convenient to public transport and close to several restaurants. The Aircon was my only disappointment.
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Ok stay but not up to its opening standard
Ok stay with generally clean room and toilet. However, the condition has pretty much deteriorated from its initial opening under Aqueen. They have yet to fully branded their rooms as many things are still remnants of the previous establishment so hopefully there will be some form of renewal. I think some of the staff are also tired of the hotel since they give me negative vibes especially their check in and maintenance.
Stayed 1 night in Dec 2021