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Reviews of The Fullerton Hotel Singapore

5 out of 5
The Fullerton Hotel Singapore
1 Fullerton Square, Singapore

Reviews

9.4

Exceptional

Rating 10 - Excellent. 792 out of 1002 reviews" "
Rating 8 - Good. 147 out of 1002 reviews" "
Rating 6 - Okay. 35 out of 1002 reviews" "
Rating 4 - Poor. 16 out of 1002 reviews" "
Rating 2 - Terrible. 12 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, wonderful stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Lolita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the hotel. First rate all the way. Staff was courteous and kind!
Stayed 6 nights in Mar 2024
Response from Gino Tan, Country General Manager on 20 Mar 2024
Dear Lolita,Thank you for choosing The Fullerton Hotel Singapore as your accommodation of choice and for sharing your experience!We look forward to the pleasure of welcoming you back for another pleasant stay.

10/10 Excellent

jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location
Stayed 3 nights in Mar 2024
Response from Gino Tan, Country General Manager on 19 Mar 2024
Dear Jacqueline,Thank you for rating your experience!We value your endorsement and look forward to welcoming you back to The Fullerton Hotel Singapore.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal for our needs
Stayed 1 night in Mar 2024
Response from Gino Tan, Country General Manager on 13 Mar 2024
Dear Matthew,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

10/10 Excellent

Marina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel w a lot of varieties for breakfast, will return one day.
Stayed 2 nights in Feb 2024
Response from Gino Tan, Country General Manager on 13 Mar 2024
Dear Marina,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel. Fabulous, helpful concierge and bellhops.
Stayed 5 nights in Feb 2024
Response from Gino Tan, Country General Manager on 4 Mar 2024
Dear Susan,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an excellent stay in every way. One of our favourite hotels world wide.
Stayed 7 nights in Feb 2024
Response from Gino Tan, Country General Manager on 28 Feb 2024
Dear Brian,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and history
Stayed 1 night in Feb 2024
Response from Gino Tan, Country General Manager on 28 Feb 2024
Dear Corey,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

8/10 Good

Alexandros

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property but needs renovation
Stayed 4 nights in Feb 2024
Response from Gino Tan, Country General Manager on 28 Feb 2024
Dear Alexandros,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. They are very customer service oriented, and were very accommodating to us.
Stayed 3 nights in Feb 2024
Response from Gino Tan, Country General Manager on 21 Feb 2024
Dear Jeff,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

10/10 Excellent

kirpal

Travelled with family
Liked: Property conditions & facilities
Very beautiful
Stayed 2 nights in Feb 2024
Response from Gino Tan, Country General Manager on 16 Feb 2024
Dear Kirpal,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

10/10 Excellent

Robin

Travelled with partner
Great location and heritage
Stayed 3 nights in Feb 2024
Response from Gino Tan, Country General Manager on 7 Feb 2024
Dear Robin,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

8/10 Good

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Gino Tan, Country General Manager on 5 Feb 2024
Dear Rosie,Thank you for rating your experience!We value your endorsement and look forward to welcoming you back to The Fullerton Hotel Singapore.

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Gino Tan, Country General Manager on 5 Feb 2024
Dear Olivia,Thank you for rating your experience!We value your endorsement and look forward to welcoming you back to The Fullerton Hotel Singapore.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly beautiful place with a rich history!
Stayed 3 nights in Jan 2024
Response from Gino Tan, Country General Manager on 5 Feb 2024
Dear Mark,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

8/10 Good

Alton

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
There were some cleanliness issues with our bathroom that were remedied quickly with the assistance and personal involvement of management staff that demonstrated the quality of the service and care provided by this hotel.
Stayed 4 nights in Jan 2024
Response from Gino Tan, Country General Manager on 5 Feb 2024
Dear Alton,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

10/10 Excellent

SARAH, Centerville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful experience 👍
Stayed 2 nights in Jan 2024
Response from Gino Tan, Country General Manager on 2 Feb 2024
Dear Sarah,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

10/10 Excellent

Evan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2024
Response from Gino Tan, Country General Manager on 29 Jan 2024
Dear Evan,Thank you for rating your experience!We value your endorsement and look forward to welcoming you back to The Fullerton Hotel Singapore.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jan 2024
Response from Gino Tan, Country General Manager on 29 Jan 2024
Dear David,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

10/10 Excellent

Gareth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Gino Tan, Country General Manager on 22 Jan 2024
Dear Gareth,Thank you for rating your experience!We value your endorsement and look forward to welcoming you back to The Fullerton Hotel Singapore.

8/10 Good

HENGHUAT

Stayed 11 nights in Jan 2024
Response from Gino Tan, Country General Manager on 17 Jan 2024
Dear Henghuat,Thank you for rating your experience!We value your endorsement and look forward to welcoming you back to The Fullerton Hotel Singapore.

10/10 Excellent

Willie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Gino Tan, Country General Manager on 17 Jan 2024
Dear Willie,Thank you for rating your experience!We value your endorsement and look forward to welcoming you back to The Fullerton Hotel Singapore.

10/10 Excellent

Carol

Stayed 4 nights in Jan 2024
Response from Gino Tan, Country General Manager on 17 Jan 2024
Dear Carol,Thank you for rating your experience!We value your endorsement and look forward to welcoming you back to The Fullerton Hotel Singapore.

10/10 Excellent

Wendell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fullerton is Sooo conveniently located at the centre of the attractions and walking distance to the food market. The Staff love to assist and their breakfast is Amazing. Great for relaxing and feeling special.
Stayed 2 nights in Dec 2023
Response from Gino Tan, Country General Manager on 17 Jan 2024
Dear Wendell,Thank you for choosing The Fullerton Hotel Singapore as your accommodation of choice and for sharing your experience!We look forward to the pleasure of welcoming you back for another pleasant stay.

10/10 Excellent

ANNA KARINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and historic hotel! Impeccable service and room was spacious and comfortable.
Stayed 2 nights in Oct 2023
Response from Gino Tan, Country General Manager on 10 Jan 2024
Dear Anna Karina,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

10/10 Excellent

Paul, Burlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay at The Fullerton, just as happy this time around. A little glitch with our reservation-we had made a change through Expedia and somehow the booking was “lost” - fortunately, the hotel still had rooms and the hotel agent was able to get us a room and honour the Expedia rate as we had all the documentation. Room was beautiful, clean and spacious-very comfy bed and pillows. Restaurant was great for breakfast and lunch. Very much enjoyed our stay and appreciate the representatives help with resolving the reservation issue - thank you!
Stayed 5 nights in Dec 2023
Response from Gino Tan, Country General Manager on 10 Jan 2024
Dear Paul,Thank you for choosing The Fullerton Hotel Singapore as your accommodation of choice and for sharing your experience!We look forward to the pleasure of welcoming you back for another pleasant stay.

8/10 Good

Yacoub

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Gino Tan, Country General Manager on 10 Jan 2024
Dear Yacoub,Thank you for rating your experience!We value your endorsement and look forward to welcoming you back to The Fullerton Hotel Singapore.

6/10 Okay

Anastasia

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The rooms were small, old, no adequate lighting. No one ever cleaned them. We had to call and ask them every day. Staff is very slow
Stayed 3 nights in Jan 2024
Response from Gino Tan, Country General Manager on 10 Jan 2024
Dear Anastasia,Thank you for taking the time to review your experience at The Fullerton Hotel Singapore.Your feedback has been invaluable as we seek to ensure every guest is well taken care of and enjoys the standard, service and warm hospitality synonymous with the Fullerton brand.We look forward to another opportunity to welcome you back to our hotel.

10/10 Excellent

XIAOJIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Gino Tan, Country General Manager on 10 Jan 2024
Dear Xiaojin,Thank you for rating your experience!We value your endorsement and look forward to welcoming you back to The Fullerton Hotel Singapore.

10/10 Excellent

Wing, Chicago

Travelled with partner
Liked: Amenities, property conditions & facilities
Nice hotel. Clean. In a convenient location. Guests can use amenities at the nearby Fullerton Bay Hotel as well.
Stayed 3 nights in Dec 2023
Response from Gino Tan, Country General Manager on 29 Dec 2023
Dear Wing,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Gino Tan, Country General Manager on 29 Dec 2023
Dear Grace,Thank you for rating your experience!We value your endorsement and look forward to welcoming you back to The Fullerton Hotel Singapore.

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Gino Tan, Country General Manager on 29 Dec 2023
Dear Grace,Thank you for rating your experience!We value your endorsement and look forward to welcoming you back to The Fullerton Hotel Singapore.

10/10 Excellent

ammala

Stayed 3 nights in Dec 2023
Response from Gino Tan, Country General Manager on 29 Dec 2023
Dear Ammala,Thank you for rating your experience!We value your endorsement and look forward to welcoming you back to The Fullerton Hotel Singapore.

10/10 Excellent

Rehan

Stayed 2 nights in Dec 2023
Response from Gino Tan, Country General Manager on 29 Dec 2023
Dear Rehan,Thank you for rating your experience!We value your endorsement and look forward to welcoming you back to The Fullerton Hotel Singapore.

10/10 Excellent

Hyeun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect hotel for tourists. the swimming pool is excellent and the staff is very kind.
Stayed 4 nights in Dec 2023
Response from Gino Tan, Country General Manager on 29 Dec 2023
Dear Hyeun,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Gino Tan, Country General Manager on 29 Dec 2023
Dear Benjamin,Thank you for rating your experience!We value your endorsement and look forward to welcoming you back to The Fullerton Hotel Singapore.

10/10 Excellent

Yahong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all very friendly and the amenities are clean and updated. Convenient location with walkable to MRT and boat quay around the corner. Fantastic walk trip around Marina Bay and enjoyed a lot staying here!
Stayed 5 nights in Dec 2023
Response from Gino Tan, Country General Manager on 29 Dec 2023
Dear Yahong,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

10/10 Excellent

Lai, Garland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fullerton is a beautiful hotel and we enjoyed our stay very much. The staff was great!
Stayed 1 night in Dec 2023
Response from Gino Tan, Country General Manager on 29 Dec 2023
Dear Lai,Thank you for choosing The Fullerton Hotel Singapore as your accommodation of choice and for sharing your experience!We look forward to the pleasure of welcoming you back for another pleasant stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous experience
Everything about the stay was excellent apart from a minor issue with the bathroom room for which we needed to call in support twice during our 2 days of stay. Will still give a 9 out of 10
Stayed 2 nights in Dec 2023
Response from Gino Tan, Country General Manager on 29 Dec 2023
Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

10/10 Excellent

Steven, Kewarra Beach

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best, beautiful room in an historic building,overlooking Marina Bay. Close to public transport and shopping.
Stayed 1 night in Dec 2023
Response from Gino Tan, Country General Manager on 29 Dec 2023
Dear Steven,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the Fullerton
All the folks who work there are amazing. Can’t think of a better place to stay
Stayed 8 nights in Dec 2023
Response from Gino Tan, Country General Manager on 29 Dec 2023
Dear Barbara,Thank you for choosing The Fullerton Hotel Singapore as your accommodation of choice and for sharing your experience!We look forward to the pleasure of welcoming you back for another pleasant stay.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Gino Tan, Country General Manager on 29 Dec 2023
Dear William,Thank you for rating your experience!We value your endorsement and look forward to welcoming you back to The Fullerton Hotel Singapore.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Gino Tan, Country General Manager on 15 Dec 2023
Dear Michael,Thank you for rating your experience!We value your endorsement and look forward to welcoming you back to The Fullerton Hotel Singapore.

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Everything was perfect. The hotel and its's surroundings are amazing. We will stay at the hotel when we return we visit Singapore again.
Stayed 1 night in Dec 2023
Response from Gino Tan, Country General Manager on 15 Dec 2023
Dear Bogdan,Thank you for choosing The Fullerton Hotel Singapore as your accommodation of choice and for sharing your experience!We look forward to the pleasure of welcoming you back for another pleasant stay.

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy! Perfection! Thank you.
Stayed 2 nights in Dec 2023
Response from Gino Tan, Country General Manager on 15 Dec 2023
Dear R,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

10/10 Excellent

Clarisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

An H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had an awesome first time experience in Singapore thanks to Fullerton hotel staff. Concierge very accommodating with recommendations of tourist attractions and shopping areas. Recommend for first timers.
Stayed 5 nights in Dec 2023
Response from Gino Tan, Country General Manager on 11 Dec 2023
Dear An H,Thank you for choosing The Fullerton Hotel Singapore as your accommodation of choice and for sharing your experience!We look forward to the pleasure of welcoming you back for another pleasant stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent as usual & the best Christmas decorations
Stayed 3 nights in Dec 2023
Response from Gino Tan, Country General Manager on 11 Dec 2023
Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!

10/10 Excellent

Robert, calgary

Stayed 5 nights in Nov 2023
Response from Gino Tan, Country General Manager on 29 Dec 2023
Dear Robert,Thank you for rating your experience!We value your endorsement and look forward to welcoming you back to The Fullerton Hotel Singapore.

8/10 Good

somusa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A beautiful historical building, great location. As old buildings go, no matter the remodeling it does not feel fresh.
Stayed 3 nights in Dec 2023
Response from Gino Tan, Country General Manager on 11 Dec 2023
Dear somusa,Thank you for choosing The Fullerton Hotel Singapore as your accommodation of choice and for sharing your experience!We look forward to the pleasure of welcoming you back for another pleasant stay.