The shower water outlet was blocked, and it caused flooding in the shower place as well as outside the shower place. All the wall sockets were damaged, and I cannot even charge my phone. One table lamp was carelessly removed causing darkness in the room. Everything looked neglected and unattended to for long time before I checked in. Shockingly I saw the hotel staff easily got access to my room with just a swipe with the card they wear on their neck. Although I put "no makeup room" at the door, the hotel staff still sent cleaner to clean my room without respecting customer's request. The hotel check in staff were rude (ladies) and they gave wrong information. NO room service at all and which is so disappointing. All phone line were pull out and cut off and customers have no way to comminute with hotel reception.