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Get an overview of this hotel4-star family-friendly hotel near Chinatown Heritage Center

Location

This family-friendly Singapore hotel is located in a shopping district, within 1 mi (2 km) of Orchard Central, National Museum of Singapore, and Peranakan Museum. Chinatown Heritage Center and Raffles City are also within 2 mi (3 km).

Hotel Features

This hotel features a restaurant, an outdoor pool, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a poolside bar, and a coffee shop/café are onsite.

Room Amenities

All 499 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi and flat-screen TVs with cable channels. 24-hour room service, coffee makers, and free local calls are among the other amenities available to guests.

Hotel Jen Orchardgateway Singapore by Shangri-La

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Hotel Jen Orchardgateway Singapore by Shangri-La provides a 24-hour health club and a spa tub. The hotel offers a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and high-speed wireless Internet access is complimentary.

Event facilities measuring 452 square feet (42 square meters) include conference space. This family-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and dry cleaning/laundry services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Jen Orchardgateway Singapore by Shangri-La has designated areas for smoking.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Coffee shop or café 
  • Restaurant 
  • Conference space 
  • Total number of rooms - 499 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Number of floors - 10 
  • Number of bars/lounges - 2 
  • Breakfast available (surcharge) 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • 24-hour health club 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Free WiFi 
  • Computer station 
  • Meeting rooms 3 
  • Parking (limited spaces) 
  • Rooftop terrace 
  • Poolside bar 
  • Luggage storage 
  • Free self parking 
  • Conference space size (feet) - 452 
  • Conference space size (meters) - 42 
  • Spa tub 
  • Outdoor pool 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Parking (limited spaces)

Room Amenities

  • Room service (24 hours) 
  • Air conditioning 
  • Phone 
  • Free local calls 
  • Free bottled water 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Desk 
  • Iron/ironing board (on request) 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Flat-panel TV 
  • Free WiFi 
  • In-room safe (laptop compatible) 
  • Rollaway/extra beds (surcharge) 
  • Free cribs/infant beds 

Where to Eat

Makan - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Bay Watch at Jen - This poolside rooftop bar serves light fare only.

Lounge at Jen - Onsite bar.

Late night fare is available from 24-hour room service.

Nearby Things to Do

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 90.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: SGD SGD 35.31nett for adults and SGD 17.66net for children (approximately)
  • Rollaway bed fee: SGD 90.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Traders Hotel
  • Traders Orchardgateway Hotel Singapore
  • Traders Orchardgateway Singapore
  • Hotel Jen Orchardgateway Singapore
  • Hotel Jen Orchardgateway
  • Jen Orchardgateway Singapore
  • Jen Orchardgateway

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property.

This is an Expedia Rate property.


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