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Reviews of Hotel Clover 5 Hong Kong Street

3 out of 5
Hotel Clover 5 Hong Kong Street
5 Hongkong Street, Singapore

Reviews

7.6

Good

Rating 10 - Excellent. 141 out of 791 reviews" "
Rating 8 - Good. 424 out of 791 reviews" "
Rating 6 - Okay. 172 out of 791 reviews" "
Rating 4 - Poor. 43 out of 791 reviews" "
Rating 2 - Terrible. 11 out of 791 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Chantel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 5 nights in Dec 2022

10/10 Excellent

Cheng-Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's near Clarke quay in the city, convenient to public transport and stuff, r

8/10 Good

Joshua

Liked: Cleanliness, room comfort
4 stars
I was a little disappointed. Did not fit the description. No bottled water. No daily housekeeping.
Stayed 2 nights in Dec 2022

10/10 Excellent

Petcharat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good.

4/10 Poor

Rosa

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Well, where do I begin... This hotel is located in a good central area, that being said, it is Not family friendly, as we had a complaint about noise from a neighbour. We were travelling with a baby and we weren't even being loud. Not the best hotel to be honest. Walls are thin as paper. Room appears neat and tidy, but the walls and floor needs to be replaced as there is water coming out from the shower/floor. Second day here, our room were not serviced after we left the hotel for 6 hours. Only one good thing about this whole experience is the bed. It is a comfortable bed. Although it was a very affordable price, We won't be returning

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Pros and cons
Pros: location, clean commonly touched areas, strong ac, adequate space, small pool on roof, minifridge, pillows Cons: hasn’t been updated in a while, elevator didn’t work for a few hours during stay, ants over desk and window near bed, walls in room needed dusting, hard bed
Stayed 4 nights in Nov 2022

10/10 Excellent

Vera Christie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two thumbs up!
Booking for the accommodations was easy and fast. Since we were transferring from another hotel, we called in the night prior to check in, just to ensure our booking was comfirmed and informed them that we will be arriving late in the evening. When we arrived and presented our passports, we immediately got our key card and went straight to the room with no hassle. When we requested for an iron and an adaptor to be able to charge our phones, we were easily provided with those. Clean towels and other basic necessities for a traveller were all available. No hassle. Just what we needed after the whole day of walking and touring. When we checked out and requested to leave behind our luggages while we roam around the area and have lunch before our flight, the staff was very friendly and suggested local restaurants nearby, for us to try. Staff were all helpful and friendly. We got what we paid for. Location of the hotel was very good. It was accessible to the Clarke Quay MRT Station, few streets away from the Parliament, Singapore river (where you can jog along the riverbank), near malls like Clarke Quay & Funan and several Catholic churches like St. Joseph's Church (Victoria Street) and Church of Saints Peter & Paul. We're definitely recommending it to travelers.
View of the hotel along Hongkong Street.
Clean toilet.
Basic toiletries available.
View from the Coleman Bridge
Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is the Key!
Great location! Short walk to MRT station. You can also do a walk by the river. Instagrammable Old Hill police station is also a short walk. At night, you can see Marina Bay Sands and the bridge all lit up in colors (from New Bridge road as you get off the MRT). The Reception staff were very helpful. The room was clean.
Stayed 3 nights in Oct 2022

4/10 Poor

Shirley

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
the layout of the room was disappointing the toilet being separated from the shower was such an inconvenience having these 2 fixtures right in the middle of the room is such a poor design element the bedding was not as clean as it should be and having the next to the wall was such a hassle
Stayed 2 nights in Oct 2022

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed our 3 day stay there, very friendly staff who will help you with anything and close to everything as well.we will return
Stayed 3 nights in Aug 2022

10/10 Excellent

Tristan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

10/10 Excellent

Wereta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, staff were great, but its the hotels location thats best, minutes from public transport, hawker markets, the merlion, boat quay, dinning options, bars, raffles hotel, chinatown all in easy walking distance.
Stayed 3 nights in Aug 2022

6/10 Okay

NAGESWARA RAO

Business traveller
Disliked: Room comfort
just ok ok
Stayed 3 nights in Aug 2022

10/10 Excellent

Raymund

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is close to everything. Close to MRT and restaurant. This is ideal for people that have business to do on central district. This is alsi walk away to Merlion if youre a big fan of that.
Stayed 3 nights in Jun 2022

8/10 Good

andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was small but comfortable, we did choose this hotel for its location and that fact it had a pool, but was disappointed the pool was closed and weren’t advised upon booking. For that reason found it expensive,
Stayed 3 nights in Jul 2022

10/10 Excellent

Rufus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location almost unbeatable
This hotel is a 7 minute walk away from Raffles Place and even shorter walk to Clarke Quay or Boat Quay. It is therefore ideal.
Stayed 3 nights in May 2022

10/10 Excellent

Chee Keong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is small but is clean. Also, the bed is comfortable. Definitely will book and stay again..
Stayed 1 night in Nov 2020

10/10 Excellent

Angeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Raynee

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2020

8/10 Good

Jerome E

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, fun area. Good price
Clean hotel in a fun area. Great room amenities. Clean safe and secure. would book again
Stayed 2 nights in Feb 2020

8/10 Good

Nicolai

Stayed 2 nights in Feb 2020

6/10 Okay

Jimmy

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Uncomfortable feeling at this hotel.
When i arrived about 5pm and there is no receptionist at reception desk I have waited for 15 minunte don't know what to do and then a reception walkin from the front door she say "you should call when you attended at reception we are not 24h at the reception desk..." what is a suprise with a hotel 4 stars no reception durring working hour. The receptionist she is very rude....she even not say sorry for that happen, she make me feel like this is my own fault.
Stayed 4 nights in Feb 2020

8/10 Good

William, H K

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The situation is very good and convenient. The wall paper and the plastic cushion of the bathroom door are aging and need replacement.
Stayed 1 night in Feb 2020

8/10 Good

Geoffrey

Liked: Staff & service, property conditions & facilities, room comfort
Great location!
Great location for walking and transit to the major attractions in Singapore. Small room but serviceable.
Stayed 5 nights in Jan 2020

8/10 Good

Fazal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Stayed 3 nights in Jan 2020

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
excellent location.
staff was accommodating and friendly. room is well designed but a bit too tight
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
Shabbier than the pictures would suggest. Rooms are tiny for two people. Not worth the cost.
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
There is quite a bit of construction that is directly next to the hotel that made it very noisy. We were not informed of this.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and reasonably priced with friendly staff
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Space was small, but perfectly adequate for my needs.
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Booked this hotel for its location, location was fantastic, good price. Did not have time to use the pool as it closes at 7pm, so no comment on that. Main issue I had with this hotel was the drains in the bathroom and shower smelled of sulfur. Some days it smelled incredibly awful and there is no way to get rid of the smell. Did not terribly effect the room as long as you left the shower and bathroom door closed and confined the smell. The room I had also suffered from drain flies, saw and killed 2 while I was there.
Stayed 4 nights in Nov 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
None to appreciate. Not worth the money. Worst than 1※ rating.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Location is excellent, near Clark Quay, Boat Quay and Chinatown and MRT. Room was very small, but bathroom facilities are fine... water pressure can be better. Bed is very comfortable and the small deck and pool were fabulous on hot days. Overall good value. Will return and recommend.
Stayed 5 nights in Oct 2019

10/10 Excellent

clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 4 nights in Oct 2019

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The location was great, right by a metro station and easy to walk to attractions. Hotel room was small but very clean and good for a couple of nights. staff were helpful
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel, poor customer experience
The hotel itself was great, but the welcome was below standard. I was not told about breakfast (which I had paid for), and I was not told where the pool was either. My checking was a basic, here’s your key, fourth floor. And that was it. The room was clean, and the cleaners friendly.
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Was greeted my a member of staff named Bobby who was very helpful and kind and who is a credit to the company. Made my stay felt very welcome and gave me a lot of information on what to explore in Singapore. The rooms are compact but very cosy and the beds are very comfortable. The location is also perfect as it's not far away from marina bay sands. Would highly reccomend!
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A small hotel near the riverwalk and Chinatown, the room was small but well laid out. Staff were friendly and helpful. Air conditioning was cold and did not seem to adjust so had to turn that off much of the time. Good value for the price; would stay there again.
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 9 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, free upgrade, clean, comfortable bed
Stayed 2 nights in Jul 2019

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location but very small rooms
Great location for Clarke Quay and the metro but this is a small no frills hotel. Good if you’re out all day and want a clean shower and comfy bed to rest.
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Goos stay
Overall good stay, great location. The AC was not responsive. It was way too cold and once put on higer temp, didnt work so I had to keep switching on and off during the night. Rooms are quite small but clean. The walls are very thin so if your neighbour is loud then your sleep is over :)
Stayed 3 nights in Jun 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Maria Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service by front desk staff
Good location, friendly & helpful front desk staff. Room’s quite small...
Stayed 6 nights in Jun 2019