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Reviews

21 reviews

Amenities

  • Free WiFi
  • Free parking
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    India Orchidarium and Botanical Garden
    14 min walk
  • Popular Location
    Jawaharlal Nehru Stadium
    14 min walk
  • Popular Location
    Wards Lake
    16 min walk
  • Airport
    Shillong (SHL)
    28 min drive

Your dates need to occur after 2020-02-25. Try updating your dates to see prices for your trip.

    About this area

    Shillong

    HOTEL POLO TOWERS SHILLONG is located in Shillong. Travellers eager for a bit of culture can stop by Don Bosco Center for Indigenous Cultures, while those wishing to experience the area's natural beauty can explore Wards Lake and Elephant Falls.

    Popular Location

    What's nearby

    • India Orchidarium and Botanical Garden - 14 min walk
    • Jawaharlal Nehru Stadium - 14 min walk
    • Wards Lake - 16 min walk
    • Golf Links Shillong - 18 min walk
    • Beadon Falls - 3 min drive

    Getting around

    • Guwahati (GAU-Lokpriya Gopinath Bordoloi Intl.) - 178 min drive

    About this property

    HOTEL POLO TOWERS SHILLONG

    Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, massage/treatment rooms and a business centre. All 51 rooms offer free WiFi and free wired Internet, plus minibars and flat-screen TVs with cable channels. Guests will also find room service (during limited hours), rainfall showerheads and coffee/tea makers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi

    Parking and public transport

    Free self parking
    24-hour pick-up airport shuttle (surcharge)

    Food and drink

    Buffet breakfast available for a fee daily 7:30 AM–10 AM: INR 600 for adults and INR 450 for children
    1 restaurant and 1 coffee shop/cafe
    1 bar
    Room service available

    Things to do

    Fitness centre
    Spa services

    Family friendly

    Dry-cleaning service
    Free rollaway/extra beds
    Laundry facilities

    Conveniences

    Lift
    Free newspapers in reception
    Front-desk safe
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Tour/ticket assistance

    Languages spoken

    English
    Hindi

    Business services

    1 meeting room
    Business centre

    Outdoors

    BBQ grill(s)
    Terrace

    Spa

    Massages
    Massage/treatment rooms

    More

    Smoke-free property
    TV in reception

    Room amenities

    Bedroom

    Air conditioning
    Free rollaway beds

    Bathroom

    Free toiletries
    Hairdryer (on request)
    Rainfall showerhead
    Shower

    Entertainment

    TV channels
    flat-screen TV
    premium channels

    Food and drink

    Coffee/tea maker
    Free bottled water
    Minibar

    More

    Free newspapers
    Safe
    3.5

    Guest rating

    5 - Excellent
    5
    4 - Good
    9
    3 - Okay
    2
    2 - Mediocre
    1
    1 - Poor
    4
    3.6
    Cleanliness
    3.6
    Service and Staff
    4.7
    Amenities
    3.4
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Feb 2020

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    money & time

    Hotel staff are very uncooperative. They don't take food orders properly and blame us for their fault. The room badly maintained. Room 205 in which we were staying, the bathroom door wouldn't close from outside. When we asked the staff to fix it, the repairwoman attending us told us that it can't be fixed, that's how the door. The door was eventually fixed after notifying the manager again. The morning guard at the parking was very rude and unhelpful.For the money we paid we were expecting a better service.

    Stayed 4 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    An excellent hotel, in a very beautiful area with competent and friendly professionals.

    Stayed 2 nights in Nov 2019

    2/5

    • Liked: Staff & service
    • Disliked: Property conditions & facilities

    Small rooms, too noisy and no sense of comfort for guests

    Stayed 3 nights in Sep 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Staff were particularly welcoming and helpful. Restaurant food was superb.

    Stayed 3 nights in Sep 2019

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