Ratings based on 42 verified reviews

3.8 out of 5
100% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 13 Jun 2020
Comment from Hotel Management
16 Jun 2020 by David, Hotel Management
Thanks for rating us positively, glad to see that the services offered by us meet your expectations, we will endeavor to keep it up. Regards, David!
5 out of 5
by a verified traveller from Bradford United Kingdom

Posted 17 Mar 2020
I enjoy my stay and it was great and right next to Westfield Mall
Comment from Hotel Management
18 Mar 2020 by Ammy, Hotel Management
Thanks for applauding, Catherine. We would love to stay updated and posted with your future reviews as well. Regards, Ammy
4 out of 5
by a verified traveller

Posted 14 Mar 2020 on Hotels
Comment from Hotel Management
15 Mar 2020 by Ammy, Hotel Management
Hi, Edith! Thank you for taking out your valuable time to rate us. We apologize for the dissatisfaction and we will surely put in our best efforts to keep up with your expectations in the future. Regards, Oliver
5 out of 5
by a verified traveller

Look no further, excellent value

Posted 17 Feb 2020 on Hotels
Fantastic value for money, would definitely recommend and return
Comment from Hotel Management
18 Feb 2020 by Ammy, Hotel Management
Hey, Louise! We always love to hear from you. Happy to know that you liked our services. Thanks a ton for staying with us. Looking forward to hosting you soon :) Regards, Ammy.
4 out of 5
by a verified traveller

Good for a cheap one or two light stay

Posted 14 Feb 2020 on Hotels
Good for a cheap one or two night stay. Reception staff stayed late so I could collect my key which was very kind. Breakfast staff very friendly. Not the nicest rooms and on a medium sized road opposite a shopping centre, but not bad for a cheap price
Comment from Hotel Management
15 Feb 2020 by Ammy, Hotel Management
Great to hear this, Simon! Thanks for being part of our family and we will always strive to keep up with your expectations. Regards, Ammy.
3 out of 5
by a verified traveller

Posted 29 Jan 2020
Comment from Hotel Management
31 Jan 2020 by Ammy, Hotel Management
Hi, We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Ammy.
4 out of 5
by a verified traveller

Ideal for stop over

Posted 27 Jan 2020 on Hotels
Great location , room was on top floor bright clean, ideal for Shepherd’s Bush 02,
Comment from Hotel Management
28 Jan 2020 by Ammy, Hotel Management
Hey, Stewart, Delighted by your feedback, it matters a lot to us. Hope to host you soon :) Regards, Ammy.
4 out of 5
by a verified traveller

Posted 24 Jan 2020 on Orbitz
This property was exactly as advertised. Nothing special just a solid cheap place to stay. My only issue is that they say there is someone manning the front desk everyday but we weren’t able to get in and speak to anyone when we arrived early on the day of check in. Rang the bell multiple times and knocked but nobody answered. Upon our stay we realized that was probably because the person answering the door was also the one making breakfast until 10am.
Comment from Hotel Management
26 Jan 2020 by Ammy, Hotel Management
Hi, Thanks for rating us positively and we are sorry for the hassle faced. Your feedback always motivates us in working towards a better experience in the future. Have a good day ahead. Regards, Ammy.
4 out of 5
by a verified traveller

Excellent location

Posted 18 Jan 2020 on Hotels
Fantastic location, directly opposite the Westfield shopping centre and close to tube station. Nothing to complain about apart from the bathroom was a little dark. The breakfast was good too. We got a good night's sleep, it was very quiet. We will book again.
Comment from Hotel Management
19 Jan 2020 by Ammy, Hotel Management
Hi, Steven! Thanks for rating us positively and we are sorry for the hassle faced. Your feedback always motivates us in working towards a better experience in the future. Have a good day ahead. Regards, Ammy.
4 out of 5
by a verified traveller

Great value hotel in heart of Shepherds Bush.

Posted 18 Jan 2020 on Hotels
Good sized single room, although toilet was a little inconveniently situated under the sloping roof.
Comment from Hotel Management
19 Jan 2020 by Ammy, Hotel Management
Hey, Peter! Thanks for your feedback as it has been shared with the relevant team, they will look into this concern and will surely improve accordingly. Regards, Ammy.