Interior detail

Reviews of CAA Holy Sun Hotel

4 out of 5
CAA Holy Sun Hotel
1021 South Yanhe Road, Luohu District, Shenzhen, Guangdong

Reviews

6.8
Rating 10 - Excellent. 17 out of 145 reviews" "
Rating 8 - Good. 58 out of 145 reviews" "
Rating 6 - Okay. 47 out of 145 reviews" "
Rating 4 - Poor. 12 out of 145 reviews" "
Rating 2 - Terrible. 11 out of 145 reviews" "

6.8/10

Cleanliness

6.4/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

8/10 Good

THIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
its ok for the price.
food was teriible. plastic plates and paper cups?

4/10 Poor

EROL, London England

Disliked: Staff & service, property conditions & facilities
CAA Holly Sun Hotel Hotel Ratings
I travel a lot due to nature of my business. I picked up this hotel because it was four star and the price of three star.. I don't know who rated this hotel as four star? Possibly he or she don't know about stars in hotel ratings. If you there emergency that is fine. But do not go there because it says 4 stars on its ratings.Second day I have moved out to another hotel in near by

4/10 Poor

Luis, Miami

Disliked: Staff & service, property conditions & facilities
Cheap rate does not make up for bad service
When budget traveling, I mainly concern myself with price, cleanliness and comfort. For those three areas, this hotel does average - but I booked the hotel for Friday and Monday to sandwich a weekend in Hong Kong, and after staying on Friday, I canceled my Monday booking. For the same price, you can get a much, much nicer room and friendlier service. I was really put off by the front desk and restaurant staff. They weren't "rude," but helpful is not a word they understood. Service is sorely lacking at this establishment.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel Ever
DON'T DO IT!!!!! Terrible hotel and even worse customer service!

6/10 Okay

PORNTHEP, USA

Liked: Cleanliness, property conditions & facilities, room comfort
convenient and comfort
So close to the MTR. Very convenient

6/10 Okay

SIU Wing, hongkong

relax
Relax

8/10 Good

Takao, Osaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not bad not good
Wonderful location. Room was very clean. But shower was bad.

6/10 Okay

penag malaysia, hong kong

Disliked: Cleanliness, staff & service, property conditions & facilities
Nice location
Hotel staff service not very well.................😓

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Good value for the price
Decent enough for the price

8/10 Good

Thiefaine, SLC

Liked: Cleanliness, room comfort
Love the Holy Dun, unless your going in the winter
I have stayed in this hotel several times now. The rooms are standard Chinese style and size. The location is excellent. The check in and check out process is painfully long at best, even if you speak Chinese. I recommend this hotel anytime except the winter. The hotel doesn't have a heater.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Location wise is excellent
I stayed in CAA Holy Sun for a night and it is located walking distance from Luohu MTR station and Lo Wu MTR station. From Luohu MTR station, go to Exit E2 and you can clearly see the hotel signboards are in everywhere. This hotel is also located next to police station so you wont be lost in direction to the hotel. As the hotel is located nearby MTR station, if you want to go Gongbei Pedestrian Street, you may take train to Laojie station (3 stations away from Luohu). Once you have arrived there, you can definitely shop till drop. You also can experience local food nearby this hotel in day time as morning market is located walking distance from the hotel. Besides location, hotel cleanliness is good. At night the hotel is quiet so I believe you can have a good night sleep after a tiring trip. The only weirdest thing of this hotel is all the shops next to it are closed or emptied. Overall, I like this hotel and will stay here whenever I visit Luohu.

6/10 Okay

Verified traveller

8/10 Good

barrie, new zealand

Liked: Staff & service
handy location
A good place to stay on the way to and from Mainland China to Hong Kong

8/10 Good

TFN, USA

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel for the price
This was a great hotel for the price. The biggest downside was the quality of the Internet and wifi, which w was poor. The location is very good, the size of the rooms is pretty nice and very clean. I would recommend this hotel to anyone on a budget that doesn't require internet.

2/10 Terrible

Adam, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It should be one StarHotel not four stars I don't know how to count stars in China
Very poor customer service, very slow and rude staff

2/10 Terrible

Honey, Montreal

Disliked: Property conditions & facilities, room comfort
Not good for any foreigners to stay here......
My bad experience started immediately after my reservation on Expedia when I called for pick up from Air Port because it was mentioned very clearly that this hotel provide complimentary Air Port pick and drop, but when I called in they completely refuse to provide pick and drop complimentary, they said it's a mistake on Expedia website. Hotel Bell Boys said that if you want pick up we will charge 250 RMB. Then I asked one of my Chinese friend to talk to them in Chinese, then said the charges will be 180 RMB. It means their is no management kind of thing in this hotel, all employees are doing what ever they want or like. Also this hotel is impossible to locate, because it's hard to locate and even then if you reach their by taxi, then you don't know how to get in to this hotel because the Lobby of this hotel is on 5th floor, this is twin building commercial building. Moreover it says this is a 4 star hotel???? No No No....this can't be a 4 start hotel....Impossible

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

RG, UK

Disliked: Cleanliness, property conditions & facilities
Close to HK border and Luohu station
For a night stay is ok, carpets badly stained, breakfast horrible. Friendly staff . Could do with a facelift and a good room spring clean

8/10 Good

Farid, South africa

Liked: Cleanliness, staff & service, property conditions & facilities
Location, neat clean bathrooms
Small but comfortable and clean rooms, had a good sleep. Did not try breakfast. Noswimming pool, or gym. Good for shopping and for HK border

8/10 Good

barrie, new zealand

Great location
I was there for almost 4 weeks and found the hotel comfortable, handy to everything and there was always somebody at reception that spoke English. Breakfasts are very good and reasonably priced and there are many choices of places to dine within easy walking distance. Other meals in the hotel were average. House keeping staff were friendly and trustworthy. Overall a very good experience

4/10 Poor

Minaz, Vancouver

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Service
Did not correct any mistakes even if they agreed it was their fault

4/10 Poor

Rmb

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Cleanliness

8/10 Good

GiGi

Liked: Cleanliness, property conditions & facilities, room comfort
internet speed is very slow. Noted that the hotel is located at 5th floor and only has rooms in 6 and 7 floor, which is kind of weird to me

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
nothing to see around
the rooms are clean

2/10 Terrible

Kei, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare. Not for lady's or family.
Is a nightmare for me. My flight reach at midnight and when I reach the hotel about 1am the area do not look like what u see in the picture at all. the hotel only have one level of room and downstairs is a ktv and middle of the night i can hear my next door "f sound system". Next day I check out from this hotel n get a better one.

6/10 Okay

Bonita, Philippines

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very convenient to shopping & transportation
I will always stay in this hotel.

8/10 Good

Fan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for hotel
Great hotel condition, would have not though it would be such a nice hotel for its value.excellent location for traveling to Hong Kong and also very quiet surroundings so good for a good night sleep and relaxing.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommended
I think it is most used as a mind of hotel where you bring a girl rather than a regular hotel stay. I would recommend other hotels rather than this one.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not worth
Not worth for money

6/10 Okay

Verified traveller

Close to station but hard to find
This hotel was fine for the price I paid, but probably there are better. THe staff had very limited English, it wasn't particularly clean, and although close to the border train station, hard to find (I had to take a taxi in the end). I wouldn't recommend it to a friend, but if it was a very good price, i might stay there again.

6/10 Okay

Zee

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel is close to Train station
The hotel is located quite close to the Luohu train station. Curiously the lobby is on the 5th floor and the bell boy at the entrance ignores your arrival, fortunately I travel light. The room had reasonable space, was clean and decent for the price except the flooring. Jan. was cold and the heating system malfunctioned but they brought in a portable heater and the room phone didn't work. There are no onsite facilities but it didn't matter as I was out all day and only came in to retire late at night. This hotel is probably suitable if you will be outdoors mostly, and for business, if you won't be having meetings at the hotel.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

8/10 Good

Dave, Salt Lake City, UT, USA

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was surprisingly nice for the price.
Hard to find without the name and address of the hotel in Chinese. Once found, it turned out to be a fine hotel, very near the train station, and souvenir shopping (haggling) for those traveling by train.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay
I got to ShenZhen about 8 times per year and am always looking for a great place to stay near Louhu station as a close hotel allows me a lot of travel options. This is a great hotel, easy to get to, and the rooms were far nicer than anything I've preciously seen in the area. I recommend it to anybody.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shenzhen Hotel
Excellent Hotel and only minutes from Lu Wu Station

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Business Hotel
I always stay at this hotel it is across from the Lo WU Train station and you must try the message Spa on the 4th Floor. 98 RMB or USD $20 with a tip for 4 hours which is and excellent price and the spa is very clean and modern.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Shenzhen stopover
Pleasant stay at this hotel, as with all Chinese hotels the beds arehard but this doesn't bother me. The staff were always happy to help but unfortunately they didn't know the user name for broadband in the rooms so i had to use wifi in the lobby. Also the food menu needs updating as they don't offer everything on it. the spa downstairs was an interesting experience and the billing a little confusing unless you speak chinese however i recommend the back scrub but my masseuse ruined my relaxation by being continually on the phone.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to Metro, Train, and bus.
The staff really tried to assist when I had questions. Many had English language issues but did their best to help. They were very friendly and I would stay their again.

6/10 Okay

Markus, Tampere, Finland

Liked: Cleanliness
CAA Sun hotel
The hotel is situated very close to Shnzhen railway station, but road noise and overall quality is not too good. Price is relatively good allthough.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

nuttapon

Liked: Cleanliness, room comfort
Good location
Good location, Room is very clean and nice, good pricing

8/10 Good

nuttapon

Liked: Cleanliness, room comfort
very close lowu
Good location, roomis very clean and nice, pricing is good.

8/10 Good

Diplomatic traveller

Liked: Cleanliness, staff & service, room comfort
Good hotel for a good price
I liked the hotel very much and it was good valuable for the money I paid. Breakfast however not so good, and not worth the price of 38 RMB per person.

8/10 Good

Anonymous

Liked: Cleanliness, staff & service
Good Business Hotel The internet
Good Business Hotel The internet was free and worked very well which is good for business people. I would recommend this hotel for anyone visiting ShenZhen for business in LuoHu area.

6/10 Okay

Anonymous

Disliked: Cleanliness, staff & service
I don't think this Hotel is varueable
I don't think this Hotel is varueable to compare with price. No refrageater,Short of amenity,Room was not clearn enough,The restaurant was small,The Hotel Staff Correspondence and an understanding degree was bad at all. Just only the location can acceptable.This price level must can find more better Hotel in Shenzun.

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service
Everything is good except the
Everything is good except the bathroom : shower curtain does not prevent water from getting out to all over the bathroom floor; there are big brown glue-like spots and some little black moldy spots around the shower stall.

6/10 Okay

Anonymous

Liked: Cleanliness, staff & service
Cheap and Clean Place
We were travelling in Shenzhen for the night and stayed at the Days Inn. It was alright, nice and clean. The mini room we got had no windows but it was comfortable for two people. Good location right by the Shenzhen Metro and Lou hu station. Almost connected straight by tunnels. The hotel buffet was not that great.