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LCD TV, DVD player
View from Room
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Guest reviews

3.2/5
720 reviews
Guests rated this property 3.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Business Services
  • Parking Available

Map

Explore the area

Popular LocationNanjing Road Shopping District4 min walk
Popular LocationPeople's Square13 min walk
Popular LocationShanghai Museum15 min walk
AirportShanghai (SHA-Hongqiao Intl.)30 min drive

Choose dates to view prices

  • Business Double Room

    5/5 guest room rating

    Room amenities

    • 236 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsBusiness Double Room
  • Double or Twin Room, City View

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsDouble or Twin Room, City View
  • Standard Double Room

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Double Room
  • Deluxe Double or Twin Room, City View

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
    More detailsDeluxe Double or Twin Room, City View
  • Double or Twin Room, No Windows

    Room amenities

    • 236 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsDouble or Twin Room, No Windows
  • Family Room

    4.3/5 guest room rating

    Room amenities

    • City view
    • Sleeps 3
    • 1 Double Bed and 1 Single Bed
    More detailsFamily Room
  • Basic Suite

    Room amenities

    • 484 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsBasic Suite
  • Business Suite, 1 Double Bed

    Room amenities

    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsBusiness Suite, 1 Double Bed

About this area

Shanghai

Located in Downtown Shanghai neighbourhood, Shanghai Charms Hotel is connected to a shopping centre. The area's natural beauty can be seen at Yu Garden and The Bund, while Former French Concession and Shanghai Science and Technology Museum are cultural highlights. Shanghai Ocean Aquarium and Shanghai Circus World are also worth visiting.

Visit our Shanghai travel guide
Map
Popular Location

What's nearby

  • Nanjing Road Shopping District - 4 min walk
  • West Nanjing Road - 5 min walk
  • People's Square - 13 min walk
  • Shanghai Museum - 15 min walk
  • The Bund - 12 min drive

Getting around

  • People's Square Station - 6 min walk
  • Shanghai Railway Station - 12 min drive
  • Shanghai (SHA-Hongqiao Intl.) - 30 min drive

About this property

Shanghai Charms Hotel

3-star shopping hotel connected to a shopping centre in Downtown Shanghai
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include self parking, a business centre and a meeting room. All 372 individually decorated rooms provide free WiFi, free wired Internet and DVD players. For a bit of entertainment, LCD TVs come with digital channels, and guests can also appreciate conveniences like sitting areas and microwaves.
Shanghai Charms Hotel offers 372 forms of air-conditioned accommodation with DVD players and minibars. This individually decorated and furnished accommodation has separate sitting areas. LCD televisions come with premium digital channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays

Safety measures

Individually wrapped food options available for breakfast, lunch, dinner and through room service
Hand sanitiser provided
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: CNY 20 per stay

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: CNY 50 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Dry-cleaning service
  • DVD player
  • Laundry facilities
  • Microwave
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English

Business services

  • 1 meeting room
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • Digital channels
  • DVD player
  • LCD TV
  • Premium channels

Food and drink

  • Free bottled water
  • Microwave
  • Minibar

More

  • Individually decorated
  • Individually furnished
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in between 2:00 PM and 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 150.0 per night.

Payment types at the property

American ExpressJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 50 per person (approximately)
  • Self-parking fee: CNY 20 per stay
  • Rollaway bed fee: CNY 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Shanghai Charms Hotel
Charms Hotel
Shanghai Charms
Charms Hotel Shanghai
Shanghai Charms Hotel Hotel
Shanghai Charms Hotel Shanghai
Shanghai Charms Hotel Hotel Shanghai

Frequently asked questions

Can I cancel my reservation for free at Shanghai Charms Hotel and receive a full refund?
Yes, Shanghai Charms Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Shanghai Charms Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Shanghai Charms Hotel?
Self-parking is available for CNY 20 per stay.
What time is check-in at Shanghai Charms Hotel?
Check-in is from 2:00 PM to 6:00 PM. After-hours check-in is not available.
What time is check-out at Shanghai Charms Hotel?
Checkout is at noon.
Where is Shanghai Charms Hotel located?
Located in Downtown Shanghai, this hotel is within a 15-minute walk of Nanjing Road Shopping District and People's Square. Yu Garden and Former French Concession are also within 2 miles (3 km). People's Square Station is 6 minutes by foot and East Nanjing Road Station is 14 minutes.

Guest reviews

Overall score and ratings for Shanghai Charms Hotel

3.2
Guest rating
5 - Excellent
55
4 - Good
254
3 - Okay
268
2 - Mediocre
88
1 - Poor
55
3.1
Cleanliness
3.1
Service and Staff
2.9
Amenities
3.0
Property condition

2/5

    This traveller didn’t leave comments with their review
    Stayed 1 night in Sep 2019

    4/5 Good

    • Liked: Staff & service, room comfort

    Location good.

    Stayed 3 nights in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Good location within walking distance from MRT People Square station.

    Stayed 1 night in Dec 2019

    1/5

    • Disliked: Cleanliness, property conditions & facilities

    Room stunk. WIFI didnt work. Never again. Lobby is ok and staff pleasant but place is not what i recommend

    Stayed 2 nights in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Location is excellent for shopping & dining, just one street from Nanjing Rd pedestrian street. Room is clean. Staff courteous.

    Stayed 5 nights in Nov 2019