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The check-in and check-out process takes long time. The sign says Marriot club member has priority. When I stood at Marriot club member line, they told me that everyone belongs to Marriot club. Then they should not even bother to create a separate desk for that reason.
I had a 21 hour layover in Shanghai and wanted to explore as much as I could. I booked this hotel thinking I would only be staying a few hours to sleep. The staff was incredible at check in and so helpful in trying to get me into a taxi and to the Bund in time to get the last boat for a ride along ...
Great Hotel and staffs. We arrrived a little early but has no problem to check in. The hotel is located walking distance to the Old city and Yuyan. The subway is just in front of hotel.
The hotel is really nice and clean. Staff are very friendly and helpful. The infinity pool is fantastic with view of Shanghai’s landmark Skyscrapers. Will definitely stay again.
Consierge staff not friendly and helpful, the girl who greeted us during checkin has terrible manner. First day room service staff was terrible but from 2nd day onwards all are good. In general this stay is good as the location and room are quite satisfactory, easily accessible to everywhere
Spacious room with friendly and helpful staff. Was always greeted with a smile. Situated a block from the Pedestrian Street. Convenient store and local places to eat behind the hotel. Subway exit a block away.
This hotel is right next to the People's square, very central Shanghai. Easy to go around and easy to reach Pudong International airport by metro line 2.
The hotel is conveniently located, which is close to Nanjing Rd. The room is comfortable.
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