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Reviews of Campanile Shanghai Bund Hotel

3 out of 5
Campanile Shanghai Bund Hotel
No.33 Fujian S Rd, Huangpu Qu, Shanghai

Reviews

8.8

Excellent

Rating 10 - Excellent. 443 out of 1000 reviews" "
Rating 8 - Good. 471 out of 1000 reviews" "
Rating 6 - Okay. 63 out of 1000 reviews" "
Rating 4 - Poor. 14 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Troy

Business traveller
Tidy but not great location, no bar/restaurant
Location was fairly average - not in a particularly safe-feeling part of town - probably a couple blocks away from where I wanted to be and a bit too far to walk from the metro. The bar and restaurant were also closed except for breakfast...only a vending machine available...
Stayed 1 night in Oct 2023

10/10 Excellent

Yipeng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and clean facilities. Will come back again.
Stayed 3 nights in Sep 2023

10/10 Excellent

Mariano

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location.
It was some four or five blocks from Nanjing Rd where shopping is a pleasure. There is a small 7-11 store right next door and opens 24/7. Taxi services was always mnutes away.
Stayed 2 nights in Sep 2023

10/10 Excellent

Kevin

Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

3 stars
This hotel was hard to find. It is also on DIDI but not the current name, the old name. They should try to update their address and make it a point include their address on hotels.com site, and add their hotel name on the DID app so people can find it. The food was good. The park nearby is good for walking but a little crowded . The place was clean. Overall, it was ok.. It was annoying that the refrigerator was not plugged in. I had to pull it out myself and plug it in . They only give one key card, so the room is always hot when you get in.
Stayed 1 night in Aug 2021

10/10 Excellent

Shannon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet
Clean, spacious room. Nice downstairs restaurant area. Breakfast was good but nothing to write home about. Location is central. Metro station is a walk away. Pretty quiet at night, too!
Stayed 3 nights in Nov 2020
Response from Lucas on 30 Nov 2020
Thank you for writing about your stay here at the Campanile. This is the way for opportunity that we get a true reflection of our service and also see how we could improve and remain strong. We hope to see you again, Merci！

8/10 Good

Alessandro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Lucas on 3 Nov 2020
Thank you for writing about your stay here at the Campanile. This is the way for opportunity that we get a true reflection of our service and also see how we could improve and remain strong. We hope to see you again, Merci！

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
Stay was good, hotel is within walkable distance to a number of tourist attractions and good eating places.
Stayed 6 nights in Aug 2019
Response from Lucas on 5 Feb 2020
Thank you for writing about your stay here at the Campanile. This is the way for opportunity that we get a true reflection of our service and also see how we could improve and remain strong. We hope to see you again, Merci！

10/10 Excellent

Verified traveller

Stayed 11 nights in Jan 2020
Response from Lucas on 1 Feb 2020
Thank you for writing about your stay here at the Campanile. This is the way for opportunity that we get a true reflection of our service and also see how we could improve and remain strong. We hope to see you again, Merci！

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel restaurant is pretty good even though it has limited menu
Stayed 7 nights in Jan 2020
Response from Lucas on 27 Jan 2020
Dear guest: We are glad you to choose our hotel. We hope you will stay with us next time. Merci!

10/10 Excellent

Sanjay, Kingston, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is excellent value for money. The room was spacious, well equipped and clean, and the breakfast buffet had an impressive variety of Chinese and Western options. The service was friendly and efficient. The only downside was the location, it was a bit of walk to the metro station and there is nothing much to see, do or eat in the immediate neighborhood (perhaps it was quieter than usual due to Chinese New Year)
Stayed 1 night in Jan 2020
Response from Lucas on 25 Jan 2020
Dear guests, thank you for your recognition of our works, to bring you convenience, is what we should do. We look forward to your next stay!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
Very good stay. Location was great and close to public transportation, restaurants, shops, and some sites. Staff was very friendly and helpful. Breakfast was very good. The hotel felt secure. WiFi was good at times and not as good at other times.
Stayed 1 night in Jan 2020
Response from Lucas on 22 Jan 2020
Thank you for writing about your stay here at the Campanile. This is the way for opportunity that we get a true reflection of our service and also see how we could improve and remain strong. We hope to see you again, Merci！

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Lcuas on 20 Jan 2020
Dear guests, thank you for your recognition of our works, to bring you convenience, is what we should do. We look forward to your next stay!

2/10 Terrible

Jiankun

Travelled with family, Travelled with group
Disliked: Property conditions & facilities, room comfort
A/C not working. Worst hotel experience
A/C is not working and the room was so hot that i couldn't fall in sleep. I called front desk at 3am and was told we can't adjust each room's temperature individually. I was almost about to cancel my second day stay and was confirmed by the manager that room temperature can not be adjusted. That night i called again and had an engineer come up and check. He then told me how to adjust the temperature. Why can't the first 2 guys tell me what to do? I slept for only about couples of hours the first night.
Stayed 2 nights in Jan 2020
Response from Lucas on 14 Jan 2020
Dear guest， Thank you for writing about your stay here at the Campanile. This is the way for opportunity that we get a true reflection of our service and also see how we could improve and remain strong. We are very happy that you can have a wonderful stay in our hotel! We hope to see you again! Merci!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was polite and helpful. Room is okay . Breakfast has many variety to choose from . Overall stay was pleasant.
Stayed 7 nights in Jan 2020
Response from Lucas on 14 Jan 2020
Dear guest: We are glad you to choose our hotel. We hope you will stay with us next time. Merci!

10/10 Excellent

willem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended for a stay in Shanghai
Excellent location near the Bunde, fine staff, great room, nice green small park in fron t of the hotel!
Stayed 9 nights in Dec 2019
Response from Lucas on 9 Jan 2020
Dear guests, thank you for your recognition of our works, to bring you convenience, is what we should do. We look forward to your next stay!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic spot
We loved the location of this hotel as it wasn’t as pricey as being on the Bund but was so close to everything we came to Shanghai to see. The staff was great and the morning breakfast offered is fantastic. We will definitely stay again if we are in the area.
Stayed 5 nights in Dec 2019
Response from Lucas on 9 Jan 2020
Dear guests, thank you for your recognition of our works, to bring you convenience, is what we should do. We look forward to your next stay!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice but they don't speak English well. It was a problem. But other things were good, clean, kind and friendly.
Stayed 2 nights in Jan 2020
Response from Lucas on 9 Jan 2020
Dear guest: We are glad you to choose our hotel. We hope you will stay with us next time. Merci!

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Great hotel and location.
Stayed 2 nights in Jan 2020
Response from Lucas on 9 Jan 2020
Dear guest: We are glad you to choose our hotel. We hope you will stay with us next time. Merci!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location, helpful staff and delicious cookies every day!
Stayed 7 nights in Dec 2019
Response from Lucas on 6 Jan 2020
Thank you for writing about your stay here at the Campanile. This is the way for opportunity that we get a true reflection of our service and also see how we could improve and remain strong. We hope to see you again, Merci！

6/10 Okay

Henry

Liked: Cleanliness, staff & service
get what you pay for...
No air-condition this time a year... my room was like 80 degrees day and night unless i had the window open and it was cold and windy outside Also loud hotel and noisy with the park across the street... Outdated bathroom and falling apart a bit Really bad wifi
Stayed 9 nights in Dec 2019
Response from Lucas on 23 Dec 2019
Thank you for writing about your stay here at the Campanile. This is the way for opportunity that we get a true reflection of our service and also see how we could improve and remain strong. We hope to see you again, Merci！

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Lucas on 21 Dec 2019
Dear guests, thank you for your recognition of our works, to bring you convenience, is what we should do. We look forward to your next stay!

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Does the job. Better than I would have expected for the price. Not amazing though, but then I was only looking for a place to stay so it was perfectly adequate.
Stayed 2 nights in Dec 2019
Response from Lucas on 16 Dec 2019
Dear guests, thank you for your recognition of our works, to bring you convenience, is what we should do. We look forward to your next stay!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room really nice loved the recyclable probucts and packaging
Stayed 1 night in Nov 2019
Response from Lucas on 7 Dec 2019
Dear guests, thank you for your recognition of our works, to bring you convenience, is what we should do. We look forward to your next stay!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good with a good spread of choices. We especially love the coffee machine. The staff are very friendly as well.
Stayed 3 nights in Nov 2019
Response from Lucas on 6 Dec 2019
Dear guests, thank you for your recognition of our works, to bring you convenience, is what we should do. We look forward to your next stay!

10/10 Excellent

Sue, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very small hotel, but it’s very comfortable, clean and practical. It has all essentials. I would definitely come back and recommend my friends to stay there. The staff is super nice. The location is good within 10 minutes walk to everything including train stops.
Stayed 1 night in Nov 2019
Response from Lucas on 2 Dec 2019
Thank you for writing about your stay here at the Campanile. This is the way for opportunity that we get a true reflection of our service and also see how we could improve and remain strong. We hope to see you again, Merci！

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2019
Response from Lucas on 2 Dec 2019
Dear guests, thank you for your recognition of our works, to bring you convenience, is what we should do. We look forward to your next stay!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location i.e. close to multiple to metro stations and right next to Nanjing East Road (big shopping strip). Our room was very clean and they changed the towels and sheets every day. The thermostat did not seem to work very well so it was warmer than I'd like at times but that would be my only complaint.
Stayed 6 nights in Nov 2019
Response from Lucas on 30 Nov 2019
Dear guests, thank you for your recognition of our works, to bring you convenience, is what we should do. We look forward to your next stay!

10/10 Excellent

Verified traveller

Stayed 5 nights in Oct 2019
Response from Lucas on 27 Nov 2019
Thank you for writing about your stay here at the Campanile. This is the way for opportunity that we get a true reflection of our service and also see how we could improve and remain strong. We hope to see you again, Merci！

6/10 Okay

Evgeny

Stayed 2 nights in Nov 2019

8/10 Good

Claudya, Orlando - USA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The location is great ! Close to the Bund as well to others turístic atractions. The Staff is very friendly, they try their best to serve the guests better and better even with their broken english ( showing a real effort to comunicate and be helpful) . Its okay for a two nights stay!
Stayed 1 night in Nov 2019
Response from Lucas on 21 Nov 2019
Dear guest: We are glad you to choose our hotel. We hope you will stay with us next time. Merci!

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Love this hotel is convenient 15 mins walk tourist hot spot. Is best recommanded. Pillow was super comfort bed a bit hard overall is good hotel
Stayed 1 night in Nov 2019
Response from Lucas on 19 Nov 2019
Dear guests, thank you for your recognition of our works, to bring you convenience, is what we should do. We look forward to your next stay!

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2019
Response from Lucas on 16 Nov 2019
Thank you for writing about your stay here at the Campanile. This is the way for opportunity that we get a true reflection of our service and also see how we could improve and remain strong. We hope to see you again, Merci！

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019
Response from Lucas on 11 Nov 2019
Dear guests, thank you for your recognition of our works, to bring you convenience, is what we should do. We look forward to your next stay!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, good location, clean and modern
Stayed 3 nights in Oct 2019
Response from Lucas on 11 Nov 2019
Thank you for writing about your stay here at the Campanile. This is the way for opportunity that we get a true reflection of our service and also see how we could improve and remain strong. We hope to see you again, Merci！

10/10 Excellent

SOO, Melbourne

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, available to visit lots of tourist places by walking. Friendly staffs easy to communicate. Good ranges of breakfast menu in the morning. Definitely coming back to this hotel later.
Stayed 3 nights in Oct 2019
Response from Lucas on 8 Nov 2019
Dear guests, thank you for your recognition of our works, to bring you convenience, is what we should do. We look forward to your next stay!

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
The location within walking distance of the Bund and People's Square
Stayed 2 nights in Nov 2019
Response from Lucas on 6 Nov 2019
Thank you for writing about your stay here at the Campanile. This is the way for opportunity that we get a true reflection of our service and also see how we could improve and remain strong. We hope to see you again, Merci！

8/10 Good

kim, Kyiv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just 1 or 2 night is OK... i had standard room but a bit tinny. but location is wonderful any other place compare with how much you pay.
Stayed 1 night in Nov 2019
Response from Lucas on 6 Nov 2019
Thank you for writing about your stay here at the Campanile. This is the way for opportunity that we get a true reflection of our service and also see how we could improve and remain strong. We hope to see you again, Merci！

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location - walk to bund and Nanjing road, Apart from breakfast restaurant poor and over priced. Local eateries mcu better
Stayed 3 nights in Oct 2019
Response from Lucas on 4 Nov 2019
Dear guest: We are glad you to choose our hotel. We hope you will stay with us next time. Merci!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
90% didn't know English reception especially jjjlknlk;llk;l;
Stayed 4 nights in Oct 2019
Response from Lucas on 4 Nov 2019
Dear guest: We are glad you to choose our hotel. We hope you will stay with us next time. Merci!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location - it’s close to YuYuan MRT Station (Line 10) & YuYuan itself and the surrounding shopping bazaar - which is fabulous! Staff - wonderful people ...from the reception to the restaurant to housekeeping. Very accommodating, kind & friendly. I find that true of all the Chinese people I interacted with. Room - clean and pleasant. There is an electric heater which to me was very helpful. Breakfast at RMB68 I guess was reasonable because there is a wide selection of both local and continental food. I only ate the porridge which probably wasn’t my money’s worth because within steps of the hotel were many cheap food places. On my 2nd morning, I went to such a one, had a huge bowl of porridge with a red bean paste bao all for RMB7 (USD1)! I would return again especially if I brought my mom to Shanghai next time, or if I just passed through again, like I did this trip on my way to Singapore. It’s easy also to take the train from that same station all the way to Pudong, only one switch one station away to Line 2 which goes all the way to the airport. Lastly, it’s also within walking distance to the Bund. I find nothing negative about this hotel.
Stayed 3 nights in Oct 2019
Response from Lucas on 1 Nov 2019
Thank you for writing about your stay here at the Campanile. This is the way for opportunity that we get a true reflection of our service and also see how we could improve and remain strong. We hope to see you again, Merci！

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept hotel in terms of cleanliness. Reception staff were very accommodating and patient with us. The Breakfast buffet was fantastic and menu changes every two days. Cheers to Campanile Shanghai Bund Hotel!
Stayed 3 nights in Oct 2019
Response from Lucas on 30 Oct 2019
Dear guests, thank you for your recognition of our works, to bring you convenience, is what we should do. We look forward to your next stay!

2/10 Terrible

Brent

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from Lucas on 28 Oct 2019
Thank you for writing about your stay here at the Campanile. This is the way for opportunity that we get a true reflection of our service and also see how we could improve and remain strong. We hope to see you again, Merci！

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, very clean rooms, and nice staff to make anyone enjoy the stay. Will go back for sure.
Stayed 2 nights in Oct 2019
Response from Lucas on 23 Oct 2019
Dear guest: We are glad you to choose our hotel. We hope you will stay with us next time. Merci!

10/10 Excellent

Hwahwa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness is good. Everything is okay. Will come back again if i visit Shanghai.
Stayed 3 nights in Oct 2019
Response from Lucas on 21 Oct 2019
Thank you for writing about your stay here at the Campanile. This is the way for opportunity that we get a true reflection of our service and also see how we could improve and remain strong. We hope to see you again, Merci！

10/10 Excellent

EP, New York

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
good service, good vibe and pretty clean. people at the counter are nice too
Stayed 2 nights in Oct 2019
Response from Lucas on 21 Oct 2019
Dear guests, thank you for your recognition of our works, to bring you convenience, is what we should do. We look forward to your next stay!

10/10 Excellent

Adriana, Quito

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, location is ok considering Shanghai, pretty safe and a supermarket around the corner. The breakfast is very good and food in the hotel is cheap and great. Staff very friendly!!!
Stayed 3 nights in Sep 2019
Response from Lucas on 19 Oct 2019
Dear guest: We are glad you to choose our hotel. We hope you will stay with us next time. Merci!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Lucas on 18 Oct 2019
Dear guests, thank you for your recognition of our works, to bring you convenience, is what we should do. We look forward to your next stay!

10/10 Excellent

Verified traveller

Stayed 6 nights in Sep 2019
Response from Lucas on 11 Oct 2019
Dear guests, thank you for your recognition of our works, to bring you convenience, is what we should do. We look forward to your next stay!

10/10 Excellent

Lydia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located, staff is friendly and helpful, amazing western and Chinese buffet breakfast. Will recommend and definitely stay in it again
Stayed 2 nights in Sep 2019
Response from Lucas on 7 Oct 2019
Thank you for writing about your stay here at the Campanile. This is the way for opportunity that we get a true reflection of our service and also see how we could improve and remain strong. We hope to see you again, Merci！